2. Pre-departure guide 2011–2012
Welcome
Welcome to INTO University of East Anglia. We are delighted that you have
chosen to study with us.
INTO University of East Anglia attracts students from many different cultures
and nationalities. This diverse environment will offer you a unique opportunity to
make new friends from all over the world and enhance your future life experience.
We pride ourselves on being a friendly and welcoming centre. My staff are
experienced in dealing with international students and are there to support and
guide you throughout your time with us.
You are about to start a new phase of your life, moving to a different country,
studying at a UK university and perhaps living away from home for the first time.
So that you are fully prepared you are strongly advised to read the following
guide. Read these instructions carefully and make sure you understand them.
There will be further information given to you on arrival.
We wish you a safe journey and are looking forward to meeting you shortly.
Best wishes,
Debbie Price
Centre Director, INTO University of East Anglia
All students should plan to arrive two days prior to your programme start date - please ensure you arrive on
time!
Contents
Welcome 2 Orientation programme 11
Meet the INTO University of Registering for your course 12
East Anglia team 3 UEA campus card application form 13
Before you leave 4 Making the most of your first week 14
Before you arrive in the UK 5 Social programme 15
Arrival at the airport 6 Health and safety 16
Arriving at INTO University of Key contacts, useful numbers
East Anglia 7 and websites 17
Airport collection form 8 Maps 18
Money 10
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3. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
Meet the INTO University of
East Anglia team
Debbie Price Matthew Perry Ruth Crawshaw Steve Evans
Centre Director Academic Director Head of Student Services Academic Support Manager
Paul Hullock Paul Carter Bob Parsons Daisy Glean
Director of Studies (English Facilities Manager Student Services Manager Student Services Coordinator
Language Programmes)
Elena Clemente Hannah Durell Alex Rose Natalia Ponomareva
Accommodation Officer Admissions Team Leader Academic Support Officer Examinations Officer
Kelly Moates Yvette Sullivan Cath Baker Mark Gribben
Receptionist Receptionist Warden Warden
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4. Pre-departure guide 2011–2012
Before you leave
Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home.
As soon as possible:
1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?
2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?
3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details
Form and the Credit Card form.
4. Have you booked your accommodation?
5. Have you checked your passport is valid for at least six months?
6. Have you applied for and received your visa?
One or two weeks before you leave for the UK:
7. Have you organised cash and pound sterling traveller’s cheques to bring with you?
8. Do you know your airline’s luggage allowance and have you packed accordingly?
What to bring with you:
9. Have you packed all relevant original documentation or certified copies including your:
• INTO Offer Letter
• INTO CAS statement – if required
• IELTS certificate or original English Language test result
• ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for
A
example your high school certificate or home university certificates including translations (if
originals are not in English). You will need these to register and enrol on your course and to
extend your visa in the UK when you need to
• Passport and Visa/Identity card
• ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to
B
show the Immigration Officer on arrival at the airport in the UK
10. Have you got your documents for medical registration?
• Immunisation History Book
• UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)
11. Have you put the emergency telephone numbers into your mobile phone
(to be put into your hand luggage)?
12. Do you have:
• Photographs from home?
• Waterproof coat and shoes?
• Addresses, phone numbers and email addresses of friends and family?
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5. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
Before you arrive in the UK
Applying for a UK student visa • The start date is published on your CAS Statement. If you
Most international students from outside the European Union plan to arrive on a different date you must let us know.
who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Border
visa prior to leaving their home country. Agency (UKBA) if you do not arrive on time.
You can check your status on the following website: • If you change your mind and want to study at another
www.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UK
immigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you can
If you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.
• Student Visitor Visa for courses of six months or less; Changes to your student registration status
• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who
courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail
• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course,
courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant
Framework of Reference for Languages (CEFR) – the periods of time.
UK Border agency have assessed this as equivalent
Meeting immigration staff at the airport
to an IELTS score of 4.0 – with no less than 4.0 in
When you arrive at a UK airport, you should be prepared to
each sub-skill;
answer some questions about yourself, including where you
• or a Tier 4 (General) Student visa for courses at Level 3 or
will be staying and what you intend to do during your time in
above on the National Qualifications framework (NQF) at
the UK. You may be asked to undergo a brief, routine health
an institution which is a Highly Trusted Sponsor.
check by the airport doctor, which might include an X-ray.
How will the Points Based System (PBS) affect The health check will take place in a separate room.
my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.
If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and are
Student visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for a
Studies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40
for you. days. It is a criminal offence to start a course with a different
Applying for your Tier 4 (General) Student visa educational provider before you have applied for your new
visa from the Home Office. We will not be able to register you
to come to the UK
on the course unless you have a valid visa.
When you apply for a Tier 4 (General) Student visa
you must include a Confirmation of Acceptance for To find out more:
Studies (CAS) number. We advise that you check these websites regularly for up to
• We will send your CAS details when you confirm your date and accurate information.
unconditional offer of a place to study and pay your UK Border Agency:
deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/
• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you
the start of your course. can apply for a visa:
• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/
Statement’. This will also include important information wheretoapply
needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for
• You can only apply for your visa three months or less international students:
before the start of your course. http://www.ukcisa.org.uk/student/immigration.php
6. Pre-departure guide 2011–2012
Arrival at the airport
Booking your flight to the UK Upon receipt, we will arrange a transfer on your
behalf and confirm this booking with you by email.
Please make sure that you book a flight that arrives
When you arrive at the airport, your taxi driver should
on the weekend before your course start date. We
be waiting for you with a sign with your name and
recommend that, wherever possible, you arrive at
INTO on it.
Norwich airport. This may mean changing planes
Please note that if you are delayed in meeting
in Europe.
your taxi, either because your flight has been
delayed, or because of delays at UK immigration or
Airport taxi transfers
baggage collection, the taxi company will charge
INTO University of East Anglia can arrange for a taxi ‘waiting time’ and this charge will be passed on
to meet you upon arrival at the airport and take you to you.
directly to your accommodation. Payment for the If you cannot find your taxi driver, DO NOT
transfer must be made seven working days in advance. LEAVE the Arrivals Hall. You should:
If you would like us to meet you at the 1. Go to the Information Desk and ask them to make
airport, please complete the Arrivals Details an announcement asking for the taxi driver for
Form and the Airport Taxi Transfer Creditcard YOUR NAME going to INTO University of
Card form, which can be found on pages 8 and East Anglia.
9 of this guide, and email them to admissions. 2. Contact INTO University of East Anglia by
finance@into.uk.com seven days before you telephone. We will help you to contact your
arrive. taxi driver.
Even if you do not require a taxi transfer, you must
send us your arrivals details so we can make sure
everything is ready for you upon arrival at the
INTO Centre.
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7. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
Arriving at INTO University of East Anglia
Travel information – getting to When you arrive at the University
INTO University of East Anglia of East Anglia
Please be aware that there are many airports in the INTO University of East Anglia is located
UK. In London, there are three international airports, between the main car park and the University
with each airport having a number of terminals. Medical Centre on the University Drive – look
Please see www.flightstats.com/ for further out for the red and yellow signs.
information about your flight. For more information If you are unsure of where to go, please call the
about getting from your arrival airport to INTO, please INTO office on +44 (0) 1603 592 977 and a staff
see the student services section of our website member will help you find your way.
www.intohigher.com/uea. If you have booked INTO accommodation, you
should go to reception to collect your key. A member
of staff will help you to your room. You will be given
an arrival pack including an international SIM card,
information of your induction programme and useful
information about INTO and Norwich. You will also be
able to call home or email your family to let them
know you have arrived safely.
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8. Pre-departure guide 2011–2012
✁
Arrival details form
All students MUST complete section 1 and 2 of this form and return one week
before your course start date by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746
Section 1 (compulsory)
Personal details
Family name (surname)
Other/given names (first name)
Email address
Mobile phone number
INTO number (please refer to offer letter)
Section 2 (compulsory)
Arrival details into the UK and confirmation of accommodation
Country flight departs from
Date of arrival in the UK Time of arrival in the UK (am/pm)
Arrival Airport Terminal
Flight number Name of airline
If you are organising your own transfer from the airport:
Arrival date at INTO University of East Anglia: Accommodation/Centre
Arrival time at INTO University of East Anglia (am/pm): Accommodation/Centre
Any special requirements
Please make sure that you book a flight which arrives on the weekend before your course start date. If on
arrival you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by
INTO then please provide the address
Section 3 (optional)
Airport transfer booking
If you would like a taxi to meet you at your UK arrival airport and take you to your accommodation please tick one of
the following boxes and complete the credit card section below
£190.00 London Heathrow Airport £190.00 Gatwick Airport
£130.00 London Stansted Airport £20.00 Norwich International Airport
I do not require an airport transfer
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9. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
✁
Section 4
If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
then the following section must be completed
Name of person meeting the student:
Address of person meeting the student:
Mobile telephone number:
Name of parent:
Signature of parent:
Date:
Credit card form
Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
be taken from the card in addition to the amount stated in section 3 of this form.
CREDIT CARD DETAILS
To enable fees to be debited from your credit card, please complete the details below.
VISA CREDIT MASTERCARD DEBIT
If DEBIT, please specify type:
Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
Electron or Visa debit.
Credit/debit card number
/
Card start date —— —— (mm/yy) /
Card expiry date —— —— (mm/yy)
Issue number
Security code
This is the last three digits of the code found on the back of your card.
Cardholder name
Billing address
Please return this form by email to admissions.finance@into.uk.com
or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746
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10. Pre-departure guide 2011–2012
Money
Currency Bank accounts
Currency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,
One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bank
Notes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.
£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK Banks are open 9am to 4.30pm on weekdays
5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bring
uncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)
be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open an
carrying large sums of cash with you on arrival. account at a bank after you have registered on your
We recommend that you bring enough money course. It may also be useful to bring a letter from your
with you to cover the first couple of weeks after your bank at home (or some other documentation) to
arrival – no more than £250 in cash for your confirm your credit status. We will provide you with
immediate needs should suffice. It is safer to bring further information and support on opening accounts
large sums of money in travellers’ cheques, which can during your induction week. In order to open a bank
be cashed in banks, post offices and airports but be account you will need the following:
aware that there is often a minimum commission • your passport
charge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with an
keeping large amounts in your room for safety official bank letter after registration
reasons. Credit and debit cards are widely accepted • proof of address.
in the UK, MasterCard (Access) and Visa credit cards
For further advice on opening bank accounts in the
being the most common. Diners Club and American
UK, you can visit:
Express are less so. You can withdraw cash from a
www.ukcisa.org.uk/student/bank_account.php
cashpoint machine (also known as an ‘ATM’) if you
have a Personal Identification Number (PIN) for that
Living costs
card. You may want to inform your current bank that
you are going to the UK and to ask if you can use It is estimated that a single student will need
your card here. approximately £650–£750 a month to meet their basic
living expenses. This is just an indication and will alter
depending on your lifestyle and spending habits. It is
important to plan and budget your finances for living in
the UK; it’s not just your course fees you need to think
about. If you want help with planning and budgeting
your finances. The following international student
website may be useful:
www.studentcalculator.org.uk/international/
index.asp
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11. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
Orientation programme
Induction programme
At the start of your course you will receive a full
induction (providing you arrive the weekend before
the start date of the course). This will vary in length
according to which course you will be studying and
it is a great opportunity to meet staff and students ‘The tour of Norwich during my first week was very
and find out more about the University and the local important for me - as I did not know anything about
area. You should attend all sessions. The induction the city. On the tour I got to see the library, the Castle
programme will usually include: and the Cathedral. I have since been to the city
• welcome talks centre many times. I already have my yearly bus
• information sessions with INTO Student Services, pass, so I can go to the city centre whenever I want.
the Students’ Union, UEA security staff I would recommend other student to buy the bus
• an English language placement test pass from the travel shop. Before I had to pay every
• social activities time I went on the bus. Now I can just show my pass
• a campus tour. when I get on – so it is very convenient.’
The following is an example time table for the Yuki Tomita
September and January orientation programme. Japan
TIME MONDAY 11TH TUESDAY 12TH WEDNESDAY 13TH THUrSDAY 14TH FrIDAY 15TH
08.30 NOrFOLK TrIP
09.00
09.30 WELCOmE TALK ENgLISH TEST LESSON
INTRODUCTION
10.00 UEA CAmPUS TOUr
10.30
11.00
11.30 grOUP WOrK
12.00
12.30 HEALTH ANd SAFETy LUNCH LUNCH
13.00
13.30 LUNCH NOrWICH CITy LUNCH
TOUR. BRINg COATS,
14.00 OUTDOOR SHOES AND
14.30 REgISTRATION IN CAMERAS UEA CLUBS ANd CLASS ALLOCATIONS
BREAKOUT AREA SOCIETIES FAIR FOR WEEK 2
15.00
15.30 REgISTRATION IN STUDENT UNION SECUrITy TALK
BREAKOUT AREA PrESENTATION
16.00
16.30 REgISTRATION IN EVENTS mArKETINg TALK
BREAKOUT AREA PrESENTATION
17.00
20.00 ICEBREAKER KARAOKE
ONWARDS
Students starting programmes not in September and January will enjoy a shorter orientation programme
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12. Pre-departure guide 2011–2012
Registering for your course,
English language testing
Course registration English language testing
You must come to the INTO reception at 9am on Upon arrival, your English level will be assessed so
your course start date so we can give you your we can ensure you are placed in the right class.
induction programme and registration time (if not
received on arrival). You will be required to bring the Campus Card and photographs
following documentation on the first day to allow you
It is VERY important that you send the Campus
to register:
Card Form at least 2 weeks before you arrive. You
• Passport and Visa/Identity card
also need to send us 2 passport size photographs.
• Visa (Tier 4, sponsor licence number:
We accept digital photos emailed in .jpeg format or
XNU1YRCC2)
normal passport size photographs sent through the
• All payment receipts or fees if not already paid
post. If we do not receive your campus card
• Academic Transcripts (original) and certified
application in time, it could take 10 working days for
translations if not in English
you to get your campus card.
• Academic Certificates (original) and certified
translations if not in English
Very important
• IELTS or other relevant evidence of English
proficiency (original) Any change to personal details (phone number,
• Course confirmation letter address etc) must be reported to INTO reception.
• Up to date address for home country and next of
kin details
• Contact details for your residence in the UK,
including mobile telephone number
During registration, we will also book you a police
registration and health appointment, if required.
Once you have registered, you will have a welcome
talk by Student Services in which we will explain
everything you need to know about life in the UK
and how best to get along in your first few weeks
with us. The timetable for the rest of the week will
also be explained.
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13. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
UEA campus card application form
2011/2012
As a student at INTO University of East Anglia you will Address: INTO Centre
be required to carry a UEA Campus Card. University of East Anglia
Earlham Road
Please complete and return this form, with a Norwich NR4 7TJ
passport sized photograph of yourself to INTO at UK
least 2 weeks before your course start date. Fax: +44 (0) 1603 250 200
Email: into@uea.ac.uk
The Campus Card has the following functions: Please complete and return this form, with a
• Proof of registration as a student at UEA. passport sized photograph of yourself to INTO at
• UEA Library card. least two weeks before your course start date.
• Access card to the UEA 24-hour IT facility in the If we receive the form and photograph after this time,
Library. you may have to wait at least a week for your
• Membership card for Union of UEA Students and campus card to be made.
associated benefits (e.g. discounts, voting rights).
• SportsPark membership card (should you elect Student information
to join). INTO/UEA Registration number
• Access card for specialist facilities where
Level of study (please tick one box)
appropriate.
• Access to INTO residential buildings. Undergraduate
Your card will be issued to you once registered at Taught postgraduate
INTO. To allow the university to prepare your card it is Research postgraduate
essential that you follow the instructions below
Faculty INTO
carefully.
School INTO
Instructions Your full name (please use capital letters)
1. Fill in your details in the ‘Student Information’ box
below. Please make sure you sign the form. Your signature
2. Return this form to the INTO Centre by fax
or email.
3. Please send us a passport-sized photo of yourself
IT HELPDESK USE ONLY
with your name and INTO registration number
written clearly on the back. You can send these to Date received / /
—— —— —— (dd/mm/yy)
the INTO Centre by email or by post. Received by
If you send an electronic copy of your photo to us by Date created / /
—— —— —— (dd/mm/yy)
email, the specification for the photo is: at least 96 Created by
dpi and the preferred format is JPEG.
User name
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14. Pre-departure guide 2011–2012
Making the most of your first week
On arrival we will provide you with a free SIM card to Other things to remember:
use in the UK which also has one free international • attend ALL your classes and tutorials
call on it, so you can call home and let your family • always be on time
know you have arrived safely. This will give you cheap • be prepared for your classes
rates to phone internationally and will be much • care for others’ feelings and cultures
cheaper than your current SIM card or any other UK • feel free to ask questions whenever you need to
network providers. • join social events and sports clubs. There are lots
Alternatively, you can always download Skype, a to choose from so ask the INTO staff
free computer programme that allows you to use • keep your accommodation clean and tidy
your computer like a phone and place international • overcome problems by sharing them with your
calls for free to other Skype users. Depending on friends, teachers and INTO staff
your computer, web cameras are also supported. • practise English as much as you can and in as
Please remember that when you arrive in the UK many places as you can
you will have travelled a long way from home and • your academic progress and your behaviour will
although for most of you this will be an exciting time always be monitored.
please do remember that your family and friends may
worry about you. Remember to contact them and let
them know that you are safe!
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15. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
Social programme
INTO Events and Excursions • karaoke
• arts and crafts
In addition to your academic study, it is important to
• national evenings
integrate into life at INTO, UEA, Norwich and the UK.
• barbeques.
The more effort you put into making friends and
generally joining in, the more enjoyable and rewarding Typical excursions include:
your experience will be. • London
As well as being able to join the many clubs and • Cambridge
societies run by the University of East Anglia, at INTO • Alton Towers theme park
we put on a series of events and excursions • Windsor Castle
throughout the year. These include: • Sandringham
• sports competitions (table tennis, badminton, • Bluewater shopping centre
pool) • Lincoln Christmas market
• quizzes • Oxford and Bicester Luxury Shopping Outlet
• game show nights • Colchester Zoo.
• film forum
All these activities and excursions are a great way of
• English corner
meeting people, making new friends and practising
• singing in English
your English outside of the classroom. On arrival you
• comedy club
will be given a list of excursions - so remember to
• salsa dancing
sign up early.
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16. Pre-departure guide 2011–2012
Health and safety
Deciding to study overseas can be an exciting yet doctor. Full details of how to register at the University
daunting opportunity. To ensure that you can make of East Anglia Medical Centre will be given to you
the most of this experience, once your arrive in the during your induction programme.
UK our dedicated student support teams will help
Private Health Insurance
you settle in to student life. During your induction
Full travel, medical and health insurance is mandatory
programme they will deliver safety talks, as well as
for all INTO University of East Anglia students. Unless
provide you with information about services available
proof of suitable alternative cover is provided during
to support international students. In the case of an
the application process, Uniplan Insurance will
emergency you can always contact a member of the
automatically be added to your course fees.
team by calling +44 (0) 1603 592 977.
Personal Safety
Before you travel to the UK
The UK is a safe place to study and live in. You can
It is always advisable to have a health check before
make your time here as an international student even
you leave your home country. In some cases, when
safer by using common sense. For practical tips on
you arrive in the UK you may be asked to produce
how keep safe during your studies please visit
health certificates detailing your vaccinations. For
www.britishcouncil.org/eumd-immigration.htm,
example, if you are coming from a tuberculosis (TB)
where you can download a copy of ‘First Steps’
high-risk area, a chest x-ray report may be required.
pre-departure publication.
It’s a good idea to carry these documents in your
hand luggage in case you need to show them UK Safety in your accommodation
immigration. For more information visit To ensure a safe living environment, students living in
www.ukvisas.gov.uk/en/howtoapply/tbscreening INTO University residences must keep to all of the
If you are undergoing any medical treatment, we rules and regulations. Within the accommodation we
advise you to bring your current prescriptions and a have also appointed a number of Students Wardens
doctor’s report (translated into English). Similarly if to ensure your well-being and provide you with an
you wear glasses consider bringing a spare pair with alternative source of support.
you, or if you wear contact lenses bring a sufficient
Safety in Centre
supply to use while you are in the UK or a
Safety in the INTO Centre is everyone’s responsibility.
prescription (translated into English) to ensure you
If you see anything that is a cause of concern, please
can secure a ready supply.
report it to the reception desk and we will ensure that
Health services in the UK it is dealt with immediately. Please note that smoking
If you are coming to the UK as a full-time student on is not permitted in any public place in the UK and so
a course lasting six months or more, you will be you cannot smoke in the INTO Centre.
eligible for free or subsidised treatment in the UK
Useful websites
under the National Health Service (NHS). This means
British Council – www.educationuk.org
that you can see a doctor or go to hospital for free.
UKCISA – www.ukcisa.org.uk
You only have to pay for prescription medicines,
NHS Direct – www.nhsdirect.nhs.uk
which is currently £7.40 per item. All you have to do
University of East Anglia – www.uea.ac.uk/estates/
when you arrive in the UK is register with a local
Campusservices/personalsafety
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17. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
Key contacts, useful numbers
and websites
IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:
INTO University of East Anglia The UEA Medical Centre
+44 (0) 1603 592 977 +44 (0) 1603 251 600 - Doctor/Nurse
INTO reception is open Monday to Friday 8am–7pm +44 (0) 1603 592 173 - Dentist
for all of your questions and to assist you with your The UEA Medical Centre is open Monday to
arrival. At all other times, this number can be used for Saturday. If you need medical assistance out of hours
urgent matters or messages. You can also email us call the same number and you will be put through to
at into@uea.ac.uk the out of hours medical service.
http://www.umsuea.co.uk
Website:
www.intohigher.com/uea First Goldstar Taxis
Facebook: +44 (0) 1603 700 700
www.facebook.com/INTOUEA This is our recommended taxi company. We use
Twitter: Goldstar for airport taxi transfers.
twitter.com/INTO_uea
INTO TV: Immigration Advisory Service (IAS)
www.youtube.com/user/INTOTV +44 (0) 207 967 1200
www.iasuk.org
Emergencies If you have any problems at Immigration Control,
999 please call this number for free advice.
If you need the Police, Fire Brigade or Ambulance
Service in an emergency, the telephone number to call Useful websites
is 999. If you are unfortunate enough to experience Visa information – www.ukvisas.gov.uk
crime, have been involved in an attack or threatened, UKBA – www.ukba.homeoffice.gov.uk/
you should report it to the police and INTO. studyingintheuk
Studying in the UK and excellent advice
The Security Lodge on budgeting – www.educationuk.org
+44 (0) 1603 592 352 UKCISA advice for International Students –
The team of security officers provides a security www.ukcisa.org.uk/student/
presence on campus for the prevention and detection UK living and culture – www.britishcouncil.org
of crime. The Lodge is staffed 24 hours a day and UK weather – www.bbc.co.uk/weather/ukweather
security staff patrol both on foot and by vehicle. International Student Calculator –
www.studentcalculator.org.uk/international
National Health Service – www.nhs.uk/Pages/
HomePage.aspx
Transport for London (underground/tube,
buses, etc) – www.tfl.gov.uk
17
18. Pre-departure guide 2011–2012
Maps
2
3
6
Campus map key
1. INTO University of East Anglia
2. The Square: shops, cafés, bars, restaurant and banks
3. Library
4. The Student Union
5. Sports complex NORWICH
DR
CR
AIRPORT
AY
OM
TO
N
6. Sainsbury Centre for Visual Arts
A140
ER
RO
AD
RO
AD
HELLESDON A1067
7. International Office
HOSPITAL
To Swaffam and the Midlands
OUTER RING ROAD
8. University Medical Centre
A1074
AY
L
SH
AM
and Pharmacy
DEREHAM ROAD OUTER RING ROAD
RO
AD
A47
NORWICH
CITY CENTRE
UEA
ENTRANCE EARLHAM ROAD
C of E NORWICH
CATHEDRAL STATION YARMOUTH
ROAD
RC
WATTON ROAD CATHEDRAL BUS &
COACH
STATION
BLUEBELL ROAD
NRP ENTRANCE
INNER
NORWICH UNIVERSITY OF RING ROAD
To Great Yarmouth
RESEARCH EAST ANGLIA RO
AD NORWICH
PARK K CITY
AN FOOTBALL
TH A47
A47 UN CLUB
NORFOLK
AND NORWICH O AD
UNIVERSITY TR
KE
HOSPITAL AR
WM
NHS TRUST NE
A11
To Lowestoft
A146
ROAD
A47
IPSWICH
A47
A11
To London To Ipswich
18
19. In case of emergency call INTO University of East Anglia on +44 (0) 1603 592 977
Body text
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1
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City of Norwich The city is home to a large student population
drawn from many schools and colleges and has a
The University of East Anglia is situated alongside the
young outlook and relatively low cost of living. The
picturesque city of Norwich which lies in the heart of
University’s international student community is widely
East Anglia’s most beautiful countryside. Norwich city
recognised as contributing to the city’s atmosphere
centre is just 4km from the University and frequent
and there are several established links such as the
buses run from the campus to the city centre.
Norwich International Club, which offers the
Norwich is an historic city with many original
opportunity to meet local people in an informal
medieval buildings, including the 11th century
setting.
cathedral and the Norman castle which overlooks the
Norwich has plenty of street cafés and
city.
international restaurants, offering a wide choice of
A major city with a busy, cosmopolitan
food, from Indian, Chinese, vegetarian, Greek and
atmosphere, Norwich is famed for its variety of
Thai to Mexican, Spanish, Italian and English.
cultural entertainment which includes cinemas,
One of Britain’s top ten shopping cities, Norwich
theatres and a number of fascinating museums and
features a unique blend of independent and specialist
art galleries.
shops as well as all the major high street chains,
At night, there are venues to suit all tastes, from
supermarkets and two large shopping centres. The
traditional English pubs to modern bars and clubs.
city also boasts England’s largest open-air market,
where fresh fruit and vegetables can be bought six
days a week.
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