Opening session at the Improving Information Sharing and Management dissemination event at the LGA London on May 24th 2013. Presented by John Curtis

1. Welcome
John L Curtis
Project Manager Improving Information Sharing and
Management (IISaM)

2. Please note:-
• No fire alarms. Emergency exists are signposted.
Please report out on the main street.
• Toilets are on alternative floors, ladies on one
and men’s on the next.
• small side room on the right hand side which the
catering will be put in.
• Mobile phones etc silent please.
• All slides will be made available via
informationsharing.co.uk
• REMEMBER QUESTIONS FOR THE PANEL

3. 3
Why is information sharing important to public
service reform?
• Information sharing is vital to delivering better outcomes at
lower cost.
• Growing need to work across sector (e.g. public, private,
voluntary) and service (e.g. health, employment, justice)
boundaries to design and deliver effective, efficient services.
– Information about a client group and their needs is required
to re-design services.
– Information needs to be shared to deliver new services in
new ways.
• The risk of not sharing is huge …

4. 4
X = GP visit
∆ = After hours attendance
∆ = A&E Attendance
∆ = District Nursing
∆ = Inpatient Admission
● = Residential Care
● = Social Care assessment
Weekly GP visits for 3 years
Periodic after hours / A&E
attendances (falls etc)
Several social care assessments
Ends up in permanent
residential care
Multiple unplanned and uncoordinated interventions are costly and don’t address the person’s need. A single
care plan could have spotted a pattern and included preventative services, e.g.. simple adaptations could have
enabled person to stay in own home for longer.
Health and social care integration

5. 5
Improving Information Sharing and Management (IISaM)
• Commenced January 2012. Pan govt board
• Helps resolve data sharing issues arising from cross-cutting
policy issues such as the Troubled Families programme and
Ending Gangs and Youth Violence
• Three pilot sites of Bradford, Greater Manchester and
Leicestershire
• Aims to support safe and appropriate information sharing
• Developed and tested a toolkit of case studies, templates
and advice www.informationsharing.co.uk

6. 6
So why don’t people share?
• Many local areas have expressed frustration with being unable to
share information.
– Lack of clarity about what data is needed and why
– Legislation is perceived as a barrier
– Plethora of legislation and guidance leads to confusion
– Unclear who is responsible for making the decision to share
Technical problems
– Poor data quality
– Capability gaps, e.g. analytical
– Resource pressures

7. 7
How do we solve the issues?
• Prioritise building relationships and trust
• Develop a shared vision and communicate it clearly
• Put some structure and governance in place
• Engage all levels in your organisation or partnership
• Be clear about what information you need and why
• Central government commitment to making it easier to share

8. Agenda for the day