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MOOCS IN TOURISM
EDUCATION:
FUTURE OR FANTASY?

Pauline J. Sheldon, PhD
University of Hawaii, USA

ENTER CONFERENCE
2014, DUBLIN, IRELAND
Questions
• Are MOOCS interesting or just a fashion?
• If Yes is there space for them in the tourism domain?
• If Yes, what could be done to further explore and start a

project?
The Changing Academic Landscape
• Changed Focus:
• Research and assessment/metrics
• Teaching outsourced
• Neo-liberalism

• Dissolution of boundaries
• Space
• Discipline
• Time
“It's quite fashionable to say that the education

system is broken — it's not broken, it's
wonderfully constructed….
It's just that we don't need it anymore.
It's outdated.” Sugata Mitra
Paradigm Shift in Learning
• Cartesian View of

• Social View of

• Knowledge as substance

• “We participate therefore we

• Pedagogy as knowledge

• Understanding is socially

Learning

transfer
• Knowledge stocks

Learning
are”

constructed
• Knowledge processes
Ways of Learning:
• ‘Knowing’ is obsolete;
• ‘How to learn’ is important (Negraponte)
• Lessons from the Hole in the Wall: Sugata Mitra
• SOLE Self-organizing learning environments
• Broadband connectivity, collaboration and encouragement
Technology and Co-creating Knowledge
• Students learn differently:
• The Millenials
• Search Technologies
• Open access to knowledge
• Students are self-organizing e.g. ClassroomAlive.
MOOCS in TOURISM DOMAIN?
• Challenges of Tourism Education
• Complex, multi-discipline multi-sectored industry
• Where do we belong on campuses?
• Status - Quality Students - top campuses?
• YES…there is space if we:
• Can use them to teach critical thinking
• Balance them with experiential learning
• Encourage Inter-disciplinary learning
 Start answering the key social, ethical and spiritual questions

confronting society and how tourism can contribute to a better
world
 Collaborate and partner with other institutions, associations, social
change movements etc.
www.tourismeducationfutures.org
• VISION
• To ….inspire, inform and support tourism educators and students to

passionately and courageously transform the world for the better.
• Is tourism education addressing the needs of the future?

• Shouldn’t educational institutions be leading the societal and tourism

industry shifts?
• What does it take to create responsible leaders for the future?
FIVE AREAS of FOCUS for TEFI

Advocacy for
tourism

Re-shaping
tourism
scholarship

Forum for
Futuristic
Debate

•As a field of study
•As a source of
employment

Metrics

•Impact of future
socio-economic
trends

•Meaning
•Annual conference
•Relevance

Facilitating
Improved
Learning
experiences

Social
Entrepreneurship

•Innovative

•Walking conferences

•Values-based

•Opportunities for
faculty to broaden
their perspective

•Technology driven

•Opportunities for
field trips
Future Pathways for Tourism Education:
Can MOOCS help?
YES….IF….
Part of a broader integration of new learning
technologies: resources and talent
Balance technology and service/experiential learning
Develop more collaborative learning networks
We develop tourism education for the social good
THANK YOU
PSHELDON@HAWAII.EDU
Future Issues in Education

Ways of
Learning

Technology

Learning Spaces

Collaboration

Education for
the Social Good
Technology Based Learning
• Carnegie Mellon University
• Open Learning Initiative
• 4 feedback loops (student, faculty, course design, learning process)
• Stanford University
• Appoints Vice-Provost for Online Learning
• online.stanford.edu
• GIGU The University Community Next Generation

Innovation Project
• 40 US universities with very high speed networks linking university

and community.
• Developing innovations to address critical needs in the community
Learning Spaces
Collaboration:
New Knowledge Sharing
• Crowdsourcing
• ‘The Wisdom of Crowds’: James Surowiecki
• ‘We is Better than Me’: Libert and Spector
• User-generated content

• Citizen Science
• Non-scientists use mobile technologies to collect data

• Collaborative Innovation Networks (COINS):
• Based on trust and self-organization
• Operate in internal honesty and transparency (Gloor, 2005)

• Distributed and cloud computing
Learning Beyond Walls
“The desk is a dangerous place from which to view the world “ John le Carre

• Education through travel:
• European Master in Tourism Management
• George Washington University
• ITHAS
• Finland
• More….
• Experiential Learning
• “Tell me and I forget, teach me and I may remember, involve me and I

learn.” Benjamin Franklin
E-Campuses
• .
Students are Self-Organizing: IT is critical
• ClassroomAlive
• 6 month walking across Europe
• Students bring individual questions
• Research on the road with IT
• IDEAS for US
• https://www.facebook.com/IDEASforUs
IDEAS FOR US
• a youth-led movement advancing sustainability and environmental
awareness
• EMERGE Conference: Said Business School, Oxford

University
Walking and Learning
• FIRST TEFI WALKING WORKSHOP
• SOCIAL ENTREPRENEURSHIP AND

TOURISM
• NEPAL May 2-11, 2014

• FORMAT:

Walking Up - The Quest;
The Query: Walking papers
The Peak - Camp - Rest – reflection;
Awareness-raising workshops on
social entrepreneurship and tourism;
observation in the villages
Walking Down - Waking Up; Stepping
Up, Commitment, Action.
Tourism Education for Social Good
 Beyond Knowledge economy towards the knowledge society
 Start answering the key social, ethical and spiritual questions

confronting society and how tourism can contribute to a better
world
 Partner with social change movements e.g. NGO’s, International
agencies, change agencies

Ashoka: Innovators for the Public
Vision: To advance an Everyone a Changemaker
world, where anyone can apply the skills of changemaking to solve complex social problems
173 projects in tourism

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MOOCS in Tourism Education: FUture or FANTASY?

  • 1. MOOCS IN TOURISM EDUCATION: FUTURE OR FANTASY? Pauline J. Sheldon, PhD University of Hawaii, USA ENTER CONFERENCE 2014, DUBLIN, IRELAND
  • 2. Questions • Are MOOCS interesting or just a fashion? • If Yes is there space for them in the tourism domain? • If Yes, what could be done to further explore and start a project?
  • 3. The Changing Academic Landscape • Changed Focus: • Research and assessment/metrics • Teaching outsourced • Neo-liberalism • Dissolution of boundaries • Space • Discipline • Time
  • 4. “It's quite fashionable to say that the education system is broken — it's not broken, it's wonderfully constructed…. It's just that we don't need it anymore. It's outdated.” Sugata Mitra
  • 5. Paradigm Shift in Learning • Cartesian View of • Social View of • Knowledge as substance • “We participate therefore we • Pedagogy as knowledge • Understanding is socially Learning transfer • Knowledge stocks Learning are” constructed • Knowledge processes
  • 6. Ways of Learning: • ‘Knowing’ is obsolete; • ‘How to learn’ is important (Negraponte) • Lessons from the Hole in the Wall: Sugata Mitra • SOLE Self-organizing learning environments • Broadband connectivity, collaboration and encouragement
  • 7. Technology and Co-creating Knowledge • Students learn differently: • The Millenials • Search Technologies • Open access to knowledge • Students are self-organizing e.g. ClassroomAlive.
  • 8. MOOCS in TOURISM DOMAIN? • Challenges of Tourism Education • Complex, multi-discipline multi-sectored industry • Where do we belong on campuses? • Status - Quality Students - top campuses? • YES…there is space if we: • Can use them to teach critical thinking • Balance them with experiential learning • Encourage Inter-disciplinary learning  Start answering the key social, ethical and spiritual questions confronting society and how tourism can contribute to a better world  Collaborate and partner with other institutions, associations, social change movements etc.
  • 9. www.tourismeducationfutures.org • VISION • To ….inspire, inform and support tourism educators and students to passionately and courageously transform the world for the better. • Is tourism education addressing the needs of the future? • Shouldn’t educational institutions be leading the societal and tourism industry shifts? • What does it take to create responsible leaders for the future?
  • 10. FIVE AREAS of FOCUS for TEFI Advocacy for tourism Re-shaping tourism scholarship Forum for Futuristic Debate •As a field of study •As a source of employment Metrics •Impact of future socio-economic trends •Meaning •Annual conference •Relevance Facilitating Improved Learning experiences Social Entrepreneurship •Innovative •Walking conferences •Values-based •Opportunities for faculty to broaden their perspective •Technology driven •Opportunities for field trips
  • 11. Future Pathways for Tourism Education: Can MOOCS help? YES….IF…. Part of a broader integration of new learning technologies: resources and talent Balance technology and service/experiential learning Develop more collaborative learning networks We develop tourism education for the social good
  • 13. Future Issues in Education Ways of Learning Technology Learning Spaces Collaboration Education for the Social Good
  • 14. Technology Based Learning • Carnegie Mellon University • Open Learning Initiative • 4 feedback loops (student, faculty, course design, learning process) • Stanford University • Appoints Vice-Provost for Online Learning • online.stanford.edu • GIGU The University Community Next Generation Innovation Project • 40 US universities with very high speed networks linking university and community. • Developing innovations to address critical needs in the community
  • 16. Collaboration: New Knowledge Sharing • Crowdsourcing • ‘The Wisdom of Crowds’: James Surowiecki • ‘We is Better than Me’: Libert and Spector • User-generated content • Citizen Science • Non-scientists use mobile technologies to collect data • Collaborative Innovation Networks (COINS): • Based on trust and self-organization • Operate in internal honesty and transparency (Gloor, 2005) • Distributed and cloud computing
  • 17. Learning Beyond Walls “The desk is a dangerous place from which to view the world “ John le Carre • Education through travel: • European Master in Tourism Management • George Washington University • ITHAS • Finland • More…. • Experiential Learning • “Tell me and I forget, teach me and I may remember, involve me and I learn.” Benjamin Franklin
  • 19. Students are Self-Organizing: IT is critical • ClassroomAlive • 6 month walking across Europe • Students bring individual questions • Research on the road with IT • IDEAS for US • https://www.facebook.com/IDEASforUs IDEAS FOR US • a youth-led movement advancing sustainability and environmental awareness • EMERGE Conference: Said Business School, Oxford University
  • 20. Walking and Learning • FIRST TEFI WALKING WORKSHOP • SOCIAL ENTREPRENEURSHIP AND TOURISM • NEPAL May 2-11, 2014 • FORMAT: Walking Up - The Quest; The Query: Walking papers The Peak - Camp - Rest – reflection; Awareness-raising workshops on social entrepreneurship and tourism; observation in the villages Walking Down - Waking Up; Stepping Up, Commitment, Action.
  • 21. Tourism Education for Social Good  Beyond Knowledge economy towards the knowledge society  Start answering the key social, ethical and spiritual questions confronting society and how tourism can contribute to a better world  Partner with social change movements e.g. NGO’s, International agencies, change agencies Ashoka: Innovators for the Public Vision: To advance an Everyone a Changemaker world, where anyone can apply the skills of changemaking to solve complex social problems 173 projects in tourism

Notas do Editor

  1. Bieger – no faculty disciplines
  2. Re-org: T as umbrella unit e.g. SOEST; skill devt to CC’s
  3. Zebo shopping, Photos, virtual ]tourist.com; Cha-Cha .com