With the growth in the Aviation Industry over the past 10 years, students are becoming more aware of the different opportunities in the Industry besides the popular Cabin Crew & Pilot programs. The IESP’s team comprises of domain leaders and education experts that offers students training and education in the Aviation sector to develop future leaders by bridging the gap between academics and the industry. The Multi-faced Healthcare sector is one of the booming businesses today. Understanding the existing and new trends in this industry, IESP has designed a unique course incorporating the scientific, administrative and human behavioral characteristics of this field. To know more about IESP kindly visit: Website: www.iesp.co.in Facebook: www.facebook.com/iespindia Twitter: www.twitter.com/iespindia Blog: http://iespeducation.wordpress.com

1. INSTITUTE FOR EXCELLENCE IN
SERVICES & PLANNING
1

2. What does IESP offer students
Education & Training in the Services and Planning sector to develop future
leaders by bridging the gap between academics and the industry.
We guarantee global standards of ‘high-quality student learning’ and
value-creation by imparting comprehensive training in all areas of Services
and Planning in order to equip students for a holistic growth using ethical
and best practices
Training Programs at IESP:
Aviation
HealthCare
Hospitality
Retail
Corporate Training
2

3. Key Features
Practical Exposure to Airport Operations through 2-3 months of
internship.
100% Placement assistance.
Customized Uniforms as per industry standards.
Complementary Grooming Kit.
Workshops & Guest Lectures conducted by industry experts .
Special facilities for out-station candidates.
Convocation Ceremony.
3

4. INSTITUTE FOR EXCELLENCE IN
SERVICES & PLANNING
Continuously evolving Curriculum + Operational Expertise = Academics closer to industry
Education & Training arm of Airawat Group.
Our Associations
Providing holistic training solutions in Aviation,
Hospitality, Healthcare, Retail, Road Safety &
• Empaneled with Ministry of
Infrastructure.
Defense (DGR)
Business to Business Training (B2B) – Corporate
• Joint venture with the
Trainings
Government of Maharashtra
(DVET)
Business to Customer Training (B2C) - Airport
Handling Management, Cargo & Courier
• Tie-up with Dowling College,
Management, Healthcare & Retail Programs
School of Aviation, USA
Trainer Network - Excellent network of trainers
chosen from amongst the best in the industry.
4

5. CORPORATE TRAINING
DIVISION
5

6. CORPORATE TRAINING DIVISION
Successfully trained 7000 professionals, till date, across industries
and at several international locations.
Some of Our Clients
Customized Aviation-related programs (as per the ISAGO Traffic Police – Mumbai
Standards) offered for a wide category of staff/ functions.
SevenHills Hospital
Customized programs offered in Behavioral/ Soft Skills Training
for Internal & External Grooming and Workplace Etiquette. Ministry of Defense (DGR)
Other unique programs – Skills of Defensive Driving (DDC)
in Road Safety and for Airport Driving Permit. Mumbai International Airport
Ltd. (MIAL)
Trained more than 2000 Aviation Staff, on DDC, for Airport Driving
Permit Kingfisher Airlines
Associated with Mumbai Traffic Police, to train their staff on DDC. Air India SATS
and many more…
6

7. THE AIRAWAT ADVANTAGE
7

8. THE AIRAWAT ADVANTAGE
Expert knowledge in Service Industry with Aviation as our forte.
Successful affiliations with Government bodies.
Tailor-made services to meet client requirements in areas of Operations,
Consulting, Training & Manufacturing.
Constant upgradation and research to deliver value-added services.
Competitive & Innovative approach.
Thorough Risk analysis and management.
Maintaining strong control over all aspect of our customers' projects.
Emphasis on exceeding Client expectations.
8

9. Courses at IESP
Airport Handling Management
9

10. Airport Handling Management
This course focuses on development of skills required
for key areas in Ground Handling and related operations.
The successful completion of this course opens doors to
exciting opportunities in ground handling like
Reservations, Check-in, Baggage Handling, Security,
Arrivals & Departures, Ramp Handling etc.
Duration :
4 months- Classroom training
2-3 months – Airport Internship
Qualification : Graduate/ Pursuing Graduate
Age :17 to 28 years
10

11. AHM Training Syllabus
Grooming
Communication Skills & Language Enhancement
Soft Skills
Social Etiquette
Passenger Handling
Ramp Handling
Cargo Handling
Security
Airport Services - Domestic & International
Course Special Features :
Practical Training Session
11

12. Career Progress
Customer Service
Agent
Supervisor
Executive / Duty
Manager
Assistant General
Manager
GM
Director
12

13. Courses at IESP
Cabin Crew Training
13

14. Cabin Crew Training
Being a Cabin Crew, one can fulfill
Duration : his/her dream of traveling around the
6 months – Classroom Training world, can enhance oneself to be
2-3 months – Airport Internship well-groomed and qualify for a
competitive salary
Qualification : Min 10 + 2
Our course is designed to not only
Height : As per Airline Standards focus on the technical know-how but
Male - 5 ft 7” also on the overall personality
Female - 5 ft 2” development required to be at par
with the industry standards.
Weight : In proportion to height
Skin : Clear complexion / No scars & marks
Age : 18 to 27 yrs
Marital Status : Single
14

15. CC Training Syllabus
Grooming & Make Over Sessions
Communication skills & Language Enhancement
In Flight Services
In Flight Safety
Announcements
Hospitality
Swimming
First Aid
Soft Skills & Etiquette - Social & Dining
Course Special Features :
Practical Training Session
Cabin Familiarization
15

16. Career Progress
Base
Assistant Manager
Base In
Training: Charge
Service /
In Fight Safety /
Manager First –
Aid
Jr. Flight
Steward /
Stewardess
16

17. Courses at IESP
Cargo & Courier Management
17

18. Cargo & Courier Management
The Cargo industry is the next big growth hub in the Duration :
global Aviation business today. 2 months – Classroom Training
2-3 months – Airport
With large volumes of cargo movement everyday,
India is in the forefront of this sector. This kind of Internship
growth is and will be generating a huge demand for
trained manpower. Qualification : Min 10 + 2
On successful completion of this course, candidates Age : 18 to 30 yrs
have a wide range of career avenues to choose from:
Cargo offices of different airlines
Ground Handling agencies for domestic &
international airlines
Cargo agents, Courier & Logistics companies
Import & Export business etc
18

19. CCM Training Syllabus
• Grooming
• Communication & Language Enhancement
• Soft Skills
• Cargo & Courier Booking
• Tariff Construction
• Dangerous Goods
• Ramp Handling
• Cargo & Courier Automation
• Cargo & Courier Accounting Settlement Systems
Course Special Features :
• Practical Training Session
19

20. Career Progress
General
Manager Manager
Cargo Cargo
Duty
Officer
Cargo
Officer
Cargo
Assistant
20

21. Courses at IESP
Healthcare Management
21

22. Healthcare Management
The Multi-faced Healthcare sector is one
of the booming business today.
Understanding the existing and new trends
in this industry, we have designed a unique
course incorporating the scientific,
administrative and human behavioral
characteristics of this field.
Students are exposed to various nuances
of hospital management and are taught to
empathize with different consumer
mindsets. (understanding Patients and their
families, Doctors, other Hospital staff etc.)
Duration : 4 months
22

23. Healthcare Management
Grooming
Communication Skills / Soft Skills / Social Etiquette
Medical Product Knowledge
Patient Care
Hospital Administration Management
Interview Handling Skills
23

24. 24

25. SOME OF OUR CLIENTS
The Govt. of Maharashtra
(DVET)
Ministry of Defense
(DGR)
25

26. WE’LL BE HAPPY TO HEAR
FROM YOU…..
Corporate Office Southern India Office
Airawat Group
301/ 302, 3rd Floor, Airawat Group
Navkar Commercial Complex, 3rd Floor, Elanjickal Building,
Opp. Andheri Railway Station, Vytilla Junction,
Andheri (East), Kochi - 682019
Mumbai – 400069. Kerala, India.
Maharashtra, India.
Tel. No.: +91-22-6606 7777 Tele-Fax: 0484-6549991
Fax No.: +91-22-6606 7799
Overseas Office
30, Bloomington Street,
Medford,
New York – 11763.
Tel. No.: 001 516 5235333
Web: www.airawatgroup.com www.airawataviation.com www.iesp.co.in
26

27. 27