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Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
1
Project implementation:
Institute for Economic Research and Policy
Consulting
Financial support:
The project is implemented with the financial
support of the European Union
International Renaissance Foundation
Atlas Network
Authors of the report:
Oksana Kuziakiv, Executive Director at the Institute for Economic Research and Policy Consulting, Project Manager
for the project “Support for the Public Initiative “For Fair and Transparent Customs”
Yevhen Anhel, Senior Research Fellow at the Institute for Economic Research and Policy Consulting
Anastasia Gulik, Junior Research Fellow at the Institute for Economic Research and Policy Consulting
Iryna Fedets, Senior Research Fellow at the Institute for Economic Research and Policy Consulting
The publication was prepared as part of the project "For Fair and Transparent Customs", funded by the European Union and
co-financed by the International Renaissance Foundation, and the ATLAS Network (USA). Its content is the responsibility of
the Institute for Economic Research and Policy Consulting and does not necessarily represent the position of the European
Union, the Renaissance Foundation, or the ATLAS Network.
INSTITUTE FOR ECONOMIC RESEARCH AND POLICY CONSULTING
Reytarska 8/5-А, 01054 Kyiv, Ukraine
tel.: +38(044) 278-63-42; +38 (044) 278-63-60; fax: +38(044) 278-63-36
institute@ier.kyiv.ua
www.ier.com.ua
Facebook IER
Facebook “For Fair and Transparent Customs”
Telegram channel “Fair Customs”
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
2
ABOUT THE FIRST ISSUE
Dear ladies and gentlemen! We present you with the first issue of the business managers’ monthly survey.
The need for comprehensive information on the economic situation is crucial for economic policy in wartime. The
Institute for Economic Research and Policy Consulting conducts a monthly enterprise survey using the Business
Tendency Survey approach to quickly collect information on the current economic state at the enterprise level.
The methodology is designed to assess the situation from the “base level”: the judgments and expectations of key
economic agents such as entrepreneurs and business managers.
The monthly survey consists of two parts: the regular one and the specific one. Respondents will regularly answer
questions on the changes in key activity indicators and short-term forecasts for future changes in the same
indicators. This entails the dynamics of output (production), sales, exports, debt, new orders, employment, etc.
We will also focus on estimates and expectations of the changes in the business climate and financial and
economic situation at the enterprise in the next six months. This part of the survey applies the business tendency
survey methodology, harmonized according to the Joint Harmonized EU Program of Business and Consumer
Surveys (BCS) requirements. Where applicable, we will use comparisons with the data from the Quarterly Business
Survey that have been conducted since 1998.
The special part of the monthly enterprise survey provides information on specific topics. In the first issue, the
special part is devoted to the war's impact on the enterprise activities and the challenges to exporting enterprises.
It shows whether Ukrainian companies continue to export, how have their foreign markets changed, and what
barriers to export have they faced due to full-scale Russian military aggression.
The monthly survey of business managers is a part of a change in the activities of the project “For Fair and
Transparent Customs”, funded by the European Union and co-financed by the International Renaissance
Foundation, and the ATLAS Network (USA). Monthly trends will be presented in reports such as this one. Quarterly
trends will continue to be published in the “Business Survey: Industry” reports, which have been published by the
IER since July 2002.
This survey will employ a panel sample, i.e. we plan to survey the same business entities. Building such a sample
takes time. Our goal is to receive monthly responses from 500 companies. Among them are 266 industrial
enterprises located in 19 of the 27 regions of Ukraine including Vinnytsya, Volyn, Dnipropetrovsk, Zakarpattya,
Zaporizhya, Ivano-Frankivsk, Kyiv, Kirovohrad, Lviv, Odesa, Poltava, Rivne, Sumy, Ternopil, Khmelnytskyy,
Cherkasy, Chernivtsi and Chernihiv regions and in Kyiv city.
The data were collected through several data collection methods: online form self-completion and telephone
interviews of business representatives with the input of their responses into the online form by interviewers.
The field phase of the survey lasted from April 28 to May 7, 2022. Enterprises compared the situation in April 2022
to the one in March 2022, or (where indicated) to the pre-war period (before February 24, 2022). The respondents
gave forecasts for the next on-two months of the operation of their enterprises.
The possibilities of the YouControl analytical system (https://youcontrol.com.ua/) were used to form the panel
sample.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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Content
Monthly Enterprises Survey............................................................................................................................................. 4
Ukrainian Business in Wartime........................................................................................................................................ 4
MAIN RESULTS ................................................................................................................................................................. 4
OVERALL INDICATORS AND EXPECTATIONS FOR THE HALF-YEAR PERIOD...................................................................... 6
FINANCIAL AND ECONOMIC SITUATION AT THE ENTERPRISE..................................................................................... 6
OVERALL ECONOMIC SITUATION................................................................................................................................. 6
ENTERPRISE PERFORMANCE INDICATORS AND SHORT-TERM EXPECTATIONS............................................................... 8
SALES............................................................................................................................................................................ 8
EXPORT......................................................................................................................................................................... 9
STOCKS OF RAW MATERIALS ..................................................................................................................................... 10
STOCKS OF FINISHED GOODS..................................................................................................................................... 11
NEW ORDERS ............................................................................................................................................................. 11
ACCOUNT RECEIVABLES............................................................................................................................................. 12
ACCOUNT PAYABLES.................................................................................................................................................. 13
NUMBER OF WORKERS.............................................................................................................................................. 13
WORKERS ON FORCED LEAVE.................................................................................................................................... 14
SPECIAL PART OF THE SURVEY....................................................................................................................................... 16
THE IMPACT OF WAR ON ENTERPRISES..................................................................................................................... 16
The impact of war on enterprises’ work................................................................................................................ 16
The war impact on sales/revenue.......................................................................................................................... 17
Relocation of enterprise facilities .......................................................................................................................... 17
Challenges for business in the wartime................................................................................................................. 18
THE WAR IMPACT ON THE ENTERPRISES’ EXPORT ACTIVITIES.................................................................................. 20
Export problems after February 24, 2022.............................................................................................................. 20
The war impact on the number of foreign markets .............................................................................................. 21
GOVERNMENT POLICY ............................................................................................................................................... 22
Assessment of government policy to support business ........................................................................................ 22
Expected government economic or regulatory policy........................................................................................... 23
SURVEY METHODOLOGY................................................................................................................................................ 25
THE SAMPLE............................................................................................................................................................... 25
APPENDIX 1. Survey results in figures............................................................................................................................ 26
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
4
Monthly Enterprises Survey
Ukrainian Business in Wartime
MAIN RESULTS
After the deterioration of all performance indicators and sometimes shutdowns in March and April 2022,
enterprises plan to resume production in the next one-two month. Business expectations for production and
employment for the short term are unprecedentedly optimistic despite the high level of uncertainty. The prices
rise, the lack of fuel, and difficulties transporting raw materials throughout Ukraine are the main challenges for
businesses. The main challenge for exporters is the inability to export products due to changes in traditional
export routes. The main risks to economic recovery are uncertainty with the environment and economic policy.
OVERALL INDICATORS OF BUSINESS CLIMATE AND ECONOMIC ENVIRONMENT
• The index of the current financial and economic situation is -0.36. 47.4% of respondents assessed the
current financial and economic situation at the enterprise as bad. Expectations for the next six months
are positive, although there is a high level of uncertainty.
• The index of the overall economic conditions is very low (-0.54) and means that negative assessments
dominate over positive ones. 60.7% of respondents rate the current business environment as bad. The
forecasts for the next six months are more optimistic. The index of expected changes in the overall
economic conditions is equal to 0.01.
• A high level of uncertainty has been recorded. More than half of the respondents could not give forecasts
for six months. A high level of uncertainty is for the short-term prospects. Debt uncertainty is particularly
high. More than a quarter of respondents could not forecast the dynamics of receivables and payables
for the next one or two months.
PRODUCTION
• 70.5% of respondents reported a decrease in production in April 2022 compared to March 2022. The index
of changes in production is -0.55. As the size of the enterprise decreases, the rate of decline increases.
• Expectations for production are very positive. The index of expected changes in production is positive and
amounts to 0.12. 32.2% of respondents plan to increase production in the next two months.
DEMAND AND SALES
• Sales volumes decreased, and the index of changes in sales value was -0.48 in April. 69.3% of respondents
reported a decrease in sales. Small businesses have suffered the most.
• Enterprises expect to revive production and increase sales in the next two months. The index of expected
sales changes is positive (0.11). 34.1% of respondents plan to increase sales.
DEBTS
• Accounts receivable and accounts payable increased, but growth rates remained moderate. The index of
changes was 0.15 and 0.10, respectively. There is a high level of uncertainty about the dynamics of
indicators in the future.
EMPLOYMENT
• Enterprises reduced employment, and the index of employment changes amounts to -0.54. 57.8%
reported a decrease in the number of employees involved in all enterprise operations, and only 1.9%
reported an increase.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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• In the next one-two months, companies expect the employment decline to stop. The index of expected
changes is 0.01. It means that the share where employment will decrease balances with the share where
it will increase.
SPECIAL PART
PRODUCTION CAPACITIES DURING THE WAR PERIOD
• In April 2022, 10% of enterprises stopped operating, compared to the pre-war period. The rest of the
businesses mostly cut production.
• In April 2022, only 15% of respondents worked at full (or higher) capacity compared to the pre-war
period.
PRODUCTION FACILITIES’ RELOCATION
• Only 3% of enterprises surveyed were already relocating production facilities, 3% plan to relocate, and
1% of respondents have already moved production.
• There are no plans to move facilities in most regions of Ukraine.
OBSTACLES TO DOING BUSINESS IN WARTIME
• Rising prices for raw materials and supplies, as well as fuel shortages, are the main problems facing
businesses since February 24, 2022, when Russia launched a full-scale war against Ukraine.
• Difficulties transporting raw materials or goods throughout Ukraine, reduced demand for their products
or services, and labor shortages are the second group of challenges for doing business.
STATE POLICY
• Enterprise representatives often assess the state policy on business support neutrally.
• According to the survey, tax cuts, soft loans, government procurement, and simplification of legislation,
customs procedures, and imports are the most anticipated public policy measures.
EXPORTING ENTERPRISES
• Only 5% of exporters surveyed said they had no problems with exports since the war began.
• The main problems for exporters are the inability to meet demand in foreign markets, which arose due
to blocking or changes in traditional export routes, primarily blocking of seaports. It has caused problems
on railways and roads, including queues at Ukraine's western borders and a shortage of rail cars, trucks,
and drivers.
• Every second exporter reports that the number of destination countries to which goods/services were
exported has decreased compared to pre-war times, and only 30% of enterprises have not experienced a
reduction in trading partner countries.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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OVERALL INDICATORS AND EXPECTATIONS FOR THE HALF-YEAR PERIOD
FINANCIAL AND ECONOMIC SITUATION AT THE ENTERPRISE
When estimating the financial and economic situation, almost half of business representatives (47.4%) assessed
the current financial and economic situation at the company as bad. At the same time, 44.4% of respondents
rated it as satisfactory. Only 8.2% of respondents consider the current situation at their enterprise to be good.
And the index of the current financial and economic situation is -0.36.
Expectations for the next six months are positive, although there is a high level of uncertainty. When asked about
changes in the financial and economic situation in the next six months, 45% of respondents could not give a
forecast for such a long term. Among others, the share of "optimists" (40%) prevails over the share of "pessimists"
(30.6%). And the percentage of those who do not expect any changes is 29.4%. Thus the index of the expected
financial and economic situation is 0.07.
OVERALL ECONOMIC SITUATION
Estimates of the overall economic environment are now low: the business environment index amounts to -0.54.
Therefore negative assessments dominate over positive ones. 60.7% of respondents rate the current business
environment as bad, while only 4.7% assess it as positive. 34.6% believe that the overall economic environment
is satisfactory.
Forecasts for the next six months are more optimistic; although the percentage of "optimists" (38.7%) is only
slightly higher than the percentage of pessimists (35.9%). 25.4% believe that the overall economic environment
will not change in the next six months. The index of expected changes in the business environment is 0.01. It is also
to be noted that as in the case of the financial and economic situation, the percentage of those who could not
predict the state of the business environment is quite high and is equal to 47.7%. As the number of employees
decreases, uncertainty increases.
Fig. 1. The financial and economic situation at the enterprise and overall economic environment in April 2022, indices
-0,36
0,07
-0,54
0,01
-1
-0,5
0
0,5
1
Index of the current buiness
situation
Index of expected business
situation
Index of the current overall
economic environment
Index of expected overall
economic environment
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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BOX 1. ENVIRONMENT UNCERTAINTY
The survey results define the uncertainty of the environment in which enterprises operate. As mentioned
above, about half of the respondents could not predict changes in the financial and economic situation
(45.0%) and the overall economic situation (47.7%). The level of uncertainty regarding the overall economic
situation is not so different for enterprises of various sizes.
The share of those who could not give a forecast for six months is 56.3% and 59.3% among micro and small
enterprises, respectively, and 50.7% among large enterprises.
Uncertainty about the financial and economic situation at the enterprise largely depends on the enterprise
size. Among micro enterprises, 56.2% could not forecast a change in this indicator in six months, among small
- 58.2%, among medium - 48.0%, and among large - 42.9%.
The share of respondents who could not answer the question on expected changes in production indicators
is also evidence of the high level of uncertainty. According to the Quarterly Survey of industrial enterprise
managers “Business Survey,” the share of respondents who could not predict indicators of activity for three-
four months ranged from 2 to 10%. We have reduced the forecast horizon to one-two months in this monthly
survey concerning the rapidly changing situation. As a result, the share of respondents who failed to give a
forecast for such a short term varies from 14.7% (number of employees) to 27.8% (receivables). The level of
uncertainty is also high regarding debts and finished product stocks.
Fig. 2. The share of enterprises that could not forecast the indexes change in one - two month term, %
14,7
16,5
17,4
19,3
19,4
21,1
21,4
25,7
26,6
27,8
0 5 10 15 20 25 30
Number of workers
Production
Sale
New orders
Export
Number of workers on forced leave
Stocks of raw materials
Stocks of finished goods
Account payble
Account recieble
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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ENTERPRISE PERFORMANCE INDICATORS AND SHORT-TERM EXPECTATIONS
PRODUCTION
Changes compared to the previous month
The index of changes in production is -0.55. The share of enterprises where production decreased in April
compared to March 2022 is more than six times higher than the share of enterprises where production increased
(70.5% and 11.8%, respectively). 17.7% of respondents did not record any changes.
Size. Depending on the size of the enterprise, micro and small enterprises suffered the most (the index here is -
0.64 and -0.67, respectively). Medium (-0.59) and large (-0.45) enterprises feel slightly better.
Region. The most negatively assessed is the Kyiv region (-1). The best situation last month was in the Rivne region
(-0.07)1
.
Expectations for changes in production
The enterprises’ production plans for the next one or two months are optimistic. Thus, the share of enterprises
where production increase is planned exceeds the share of those where production is expected to decrease
(32.2% and 17.9%, respectively). As a result, the Index of expected changes in production value is positive and
amounts to 0.12.
Size. Enterprises of all sizes plan to increase production. Most “optimists” are among medium-sized enterprises,
where the index is 0.28. The lowest indexes are given by small (0.04) and large (0.05) enterprises. The index of
micro-enterprises is 0.18.
Region. Enterprises’ plans depend on the location region. The highest expectation indicators are for Chernihiv,
Volyn, and Zakarpattya regions - the index of expectations is about 0.5. The worst expectation indicator is for the
Sumy region: -0.85.
Fig. 3. Index of changes in production
SALES
Changes compared to the previous month
The sales index is -0.48. The share of enterprises where sales decreased significantly exceeds the share where
sales increased in April compared to March 2022, respectively, 69.3% and 15.2%. For 15.5% of enterprises, nothing
has changed over the past month.
1
The comparison does not include regions where enterprises were not surveyed or where the number of enterprises
surveyed is insufficient to analyze. See more in the “Sample” chapter.
-0,55
-0,64 -0,67
-0,59
-0,45
0,12
0,18
0,04
0,28
0,05
-0,80
-0,60
-0,40
-0,20
0,00
0,20
0,40
All Micro Small Medium Large
Production Production exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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Size. The lowest sales index is for micro-enterprises: -0.70. The highest albeit negative sales index is for large
enterprises: -0.40.
Region. In the Kyiv region, where all enterprises reported sales decrease, the sales index is the lowest (-1). It is
the highest in the Rivne region (0.04).
Expected sales changes
The index of expected changes in sales is positive and equal to 0.11. 34.1% of respondents plan to increase sales
for the next one or two months, and 20.4% of respondents expect them to decrease. At the same time, almost
half of respondents (45.6%) believe that nothing will change.
Size. The highest expectations are expressed by micro-enterprises representatives where the index is 0.13. The
lowest index is for large enterprises - 0.02.
Region. The best expectations are recorded in Zakarpattya, Chernihiv, and Volyn regions: the corresponding index
is equal to or exceeds 0.5. Instead, in the Sumy region, it is the lowest: -0.94. Almost all enterprises in the region
expect sales to decrease.
Fig. 4. Sales change index
EXPORT
Changes compared to the previous month
The value of the export change index2
is -0.42. Only 4.9% of exporting enterprises reported an increase in exports,
while 71.4% reported a decrease. 23.6% of respondents did not feel any changes. The worst indicators of the
export change index are for medium-sized enterprises: -0.72.
Size. The lowest value of the export change index is for micro-enterprises: -0.60. At the same time, the indicators
of small and large enterprises differ only slightly (-0.63 and -0.64, respectively).
Expected changes in exports
The value of the index of expected changes in exports is 0.07. 27.6% of respondents expect an increase in exports
soon. At the same time, 14.6% believe that exports will decrease. More than half of the respondents (57.8%) do
not expect any changes.
Size. The highest index of expected changes in exports is for medium-sized enterprises (0.31). The lowest index
is for large enterprises (-0.03).
2
Calculated only for exporting companies.
-0,48
-0,70
-0,63
-0,50
-0,40
0,11 0,13
0,07
0,27
0,02
-0,80
-0,60
-0,40
-0,20
0,00
0,20
0,40
All Micro Small Medium Large
Sales Sales exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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Fig. 5. Index of changes in exports
STOCKS OF RAW MATERIALS
Changes compared to the previous month
The raw materials stock index is -0.62. Only 2.3% of respondents reported an increase in raw material stocks over
the past month, while more than half of respondents (67.4%) indicated a decrease. 30.2% reported that nothing
had changed compared to the previous month.
Size. The lowest raw material stocks index is for medium-sized enterprises (-0.72). At the same time, the indicator
is almost the same for small (-0.64) and large (-0.66) enterprises; and is the highest for micro-enterprises (-0.49).
Region. The decrease in raw material stocks is most reported in the Ternopil, Ivano-Frankivsk, Lviv, Odesa, and
Chernivtsi regions, where the value of the corresponding index is in the range from -0.94 to -0.82. The surveyed
business in Zakarpattya (-0.31) and Sumy (-0.29) regions had the least reduction in raw material stocks.
Expected changes in raw material stocks
At the same time, this indicator is expected to increase in the next two months: the index of expected changes in
finished product stocks is 0.01. At the same time, the number of respondents who believe that stocks of finished
products will increase and/or decrease is the same and is equal to 23.3%. But slightly more than half of the
respondents (53.3%) believe that the situation will not change. The highest rate is for medium-sized enterprises
(0.12) and for large enterprises, the value is equal to zero. The indicator of small enterprises is -0.10 and the lowest
is for micro-enterprises (-0.15).
Size. The highest index of expected changes in raw material stocks is for medium-sized enterprises (0.12). The
values of the index for micro and small enterprises are negative (-0.15 and -0.10, respectively). The indicator for
large enterprises is equal to zero.
Fig. 6. Indices of change in stocks of raw materials
-0,42
-0,60 -0,63
-0,72
-0,64
0,07 0,00 0,07 0,31
-0,03
-0,80
-0,60
-0,40
-0,20
0,00
0,20
0,40
All Micro Small Medium Large
Export Export exp.
-0,62
-0,49
-0,64
-0,72
-0,66
0,01
-0,15 -0,10
0,12 0,00
-0,80
-0,60
-0,40
-0,20
0,00
0,20
All Micro Small Medium Large
Stocks of raw materials Stocks of raw materials exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
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STOCKS OF FINISHED GOODS
Changes compared to the previous month
The finished goods stock index is negative and equal to -0.33. 49.6% of respondents reported a decrease in finished
product stocks, while for 15.5% of respondents they increased. 34.9% of respondents did not feel any changes.
Size. The highest and only positive value of the Index of finished goods stocks is recorded for micro-enterprises
(0.03). For small businesses, this value is -0.31. At the same time, the difference is only slightly for medium (-0.44)
and large enterprises (-0.45).
Region. Among businesses in different regions, the most significant reduction in stocks is observed in Ivano-
Frankivsk and Lviv regions (the corresponding index was -0.92 and -0.81), and the most significant increase was in
the Zakarpattya region (0.25).
Expected changes in finished products stocks
The expected finished products stocks index is -0.08. 23.5% of respondents believe that finished product stocks
will decrease in the next two months, while 11.5% expect them to increase. 65% believe that no change will take
place.
Size. The indicator value differs slightly for small (-0.07) and large enterprises (-0.08). For medium-sized
enterprises, the value is -0.12; and the lowest indicator of expectations is for micro-enterprises (-0.33).
Fig. 7. Indices of change in inventories of finished products
NEW ORDERS
Changes compared to the previous month
The new orders index is equal to -0.52. About two-thirds of respondents (67.8%) reported a decrease in the
number of new orders over the past month. The number of orders increased only for 14.3%. The remaining 17.8%
did not feel any changes.
Size. The distribution based on the size of enterprises is almost the same for micro- (-0.6) and small enterprises (-
0.58); as well as for medium (-0.51) and large enterprises (-0.52).
Region. Among different regions, new orders decreased the most in the Kyiv region (-1), while in the Rivne region
they increased the most (0.11).
Expected changes to new orders
The business expects significant improvements in the next two months: the index of expected changes in the
order portfolio is positive and equal to 0.10. 35.5% of respondents expect an increase in this indicator, while 19.8%
believe that the number of orders will decrease. 44.7% of respondents do not expect any changes in the next two
months.
-0,33
0,03
-0,31
-0,44 -0,45
-0,08
-0,33
-0,07
-0,12
-0,08
-0,50
-0,40
-0,30
-0,20
-0,10
0,00
0,10
All Micro Small Medium Large
Stocks of finished goods Stocks of finished goods exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
12
Size. The highest expectations, in terms of the enterprise size, are those of micro-enterprises (0.26), and the
lowest of small enterprises – 0.08.
Region. In the Sumy region, businesses expect a decrease in new orders to a greater extent than in other regions
(the corresponding index is -0.67). At the same time, in the Chernivtsi region, the expectations of new orders
increase are the highest (this index is 0.63).
Fig. 8. Indices of changes in new orders
ACCOUNT RECEIVABLES
Changes compared to the previous month
The value of the index of change in account receivables is positive and is 0.15. At the same time, 34.3% of
respondents reported an increase in receivables, while for 17.5% it decreased. For 48.1%, nothing has changed
over the past month.
Size. The highest rate of receivables is for micro-enterprises (0.24). At the same time, for small enterprises, this
indicator is the lowest (0.09).
Region. The highest increase in receivables was recorded in the Ternopil region, where the corresponding index
was 0.8, and the highest decrease was in the Vinnytsya region (-0.5).
Expected changes in account receivables
Over the next period, 10.2% of respondents expect this indicator to increase, and 14% to decrease. However, the
majority of respondents (75.8%) believe that nothing will change. The index of expected changes in receivables is
equal to zero.
Size. The only positive value is the indicator for large enterprises (0.09). For all other enterprises, the value is
negative and the lowest is for micro-enterprises (-0.16).
Fig. 9. Indices of changes in receivables
-0,52
-0,60 -0,58
-0,51 -0,52
0,10
0,26
0,08
0,15 0,10
-0,80
-0,60
-0,40
-0,20
0,00
0,20
0,40
All Micro Small Medium Large
New orders New orders exp.
0,15
0,24
0,09
0,18
0,21
0,00
-0,16
-0,10
-0,02
0,09
-0,20
-0,15
-0,10
-0,05
0,00
0,05
0,10
0,15
0,20
0,25
0,30
All Micro Small Medium Large
Accounts receivable Accounts receivable exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
13
ACCOUNT PAYABLES
Changes compared to the previous month
The payables index is also positive (0.10). 28.8% of respondents reported an increase in payables, while for 17.6%
it decreased. For 53.6%, nothing has changed over the past month.
Size. The highest index of payables is for large enterprises - 0.25. At the same time, the indicator differs only
slightly for small (0.04) and medium-sized enterprises (0.07). But for micro-enterprises, the value of the index is
0.15.
Region. Payables increased the most for enterprises in the Lviv region (the value of the corresponding index is
0.42) and decreased the most for businesses in the Vinnytsia region, where this index is equal to -0.5.
Expected changes in account payables
The index of expected payables, as in the case of receivables, is equal to zero. The shares of respondents who
expect an increase or decrease in payables are the same (11.7%). 76.7% of respondents believe that nothing will
change.
Size. The index of expectations is the highest for large enterprises (0.02). At the same time, for small and medium
enterprises, the value does not differ and is equal to zero. And for micro-enterprises, the value is negative (-0.03).
Fig. 10. Index of changes in payables
NUMBER OF WORKERS
Changes compared to the previous month
The index of the number of workers in the company is negative and amounts to -0.54. More than half of the
respondents (57.8%) reported a decrease in the number of employees involved in all company operations. At the
same time, only 1.9% indicated an increase. For 40.3%, nothing has changed over the past month.
Size. This indicator is the lowest for small enterprises (-0.61). For medium-sized enterprises, it is equal to -0.58.
At the same time, the value does not differ for medium and large enterprises (-0.55).
Region. The highest employment rate is for enterprises in Zakarpattya and Rivne regions and amounts to -0.15.
The lowest values are for enterprises in Kyiv (-0.83), Sumy (-0.78) and Chernihiv (-0.75) regions.
Expected changes in the number of workers
For the next one or two months, entrepreneurs and business managers expect a significant situation
improvement: the index of changes in the number of employees is 0.01. At the same time, the share of
respondents who believe that the number of employees will increase or decrease is almost the same and amounts
to 15.9% and 14.1%, respectively. But more than half of respondents (69.9%) believe that no change will happen.
0,10
0,15
0,04
0,07
0,25
0,00
-0,03
0,00 0,00
0,02
-0,05
0,00
0,05
0,10
0,15
0,20
0,25
0,30
All Micro Small Medium Large
Accounts payable Accounts payable exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
14
Size. The indicators of small and large enterprises differ only slightly (0.03 and 0.02, respectively). The indicator
for micro-enterprises is equal to zero, while the value of medium-sized enterprises is negative and amounts to -
0.01.
Region. The highest indicator of expectations is for the Chernivtsi region (0.38). It is the lowest in the Sumy region
(-0.81).
Fig. 11. Index of changes in the number of workers
WORKERS ON FORCED LEAVE
Changes compared to the previous month
The index of the number of workers on forced leave is positive and equal to 0.35. 48.7% of enterprises reported
an increase in the number of workers on forced leave. Only 11.6% indicated a decrease. For 39.6%, for last month
the situation has not changed.
Size. Depending on the size, the situation is the worst for micro-enterprises, where the corresponding index is
0.61. At the same time, for small and large enterprises, the value of the index differs only slightly - 0.38 and 0.40,
respectively. For medium-sized enterprises, this indicator amounts to 0.34.
Region. Such an increase is observed more often in Sumy and Khmelnytskiy regions (where the corresponding
index was 0.81) and in Kyiv (0.69) among the different areas, and a decrease in the number of employees on
forced leave is most often reported in the Chernivtsi region (- 0.27).
Expected change in the number of workers on forced leave
The index of expected changes in the number of workers on forced leave is close to zero and amounts to -0.01.
The share of respondents who believe that the number of workers in forced leave at their company will decrease
(13.8%) is slightly higher than the share of those who believe the number of employees on forced leave will
increase (13.4%). And 72.7% believe that no change will happen.
Size. The small enterprises expect the highest increase in the number of employees on forced leave, and their
index has a positive value (0.11). The lowest is the indicator of micro-enterprises (-0.12).
Region. In the Sumy region, the business expects the highest increase in the number of employees on forced leave
(the corresponding index is 0.8). And in the Chernihiv region, on the contrary, the expectation that this number
will decrease is the most prevalent (the index of expected changes in the number of employees on forced leave
amounts to -0.58).
-0,54
-0,61
-0,58
-0,55 -0,55
0,01 0,00 0,03
-0,01
0,02
-0,70
-0,60
-0,50
-0,40
-0,30
-0,20
-0,10
0,00
0,10
All Micro Small Medium Large
Number of workers Number of workers exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
15
Fig. 12. Indices of changes in the number of workers on forced leave
0,35
0,61
0,38
0,34
0,40
-0,01
-0,12
0,11
-0,02
-0,07
-0,20
-0,10
0,00
0,10
0,20
0,30
0,40
0,50
0,60
0,70
All Micro Small Medium Large
Workers on forced leave Workers on forced leave exp.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
16
SPECIAL PART OF THE SURVEY
THE IMPACT OF WAR ON ENTERPRISES
The impact of war on enterprises’ work
10% of enterprises surveyed ceased operating compared to the pre-war period. About a third of respondents
(33%) more than halved their jobs. Another quarter of respondents (26%) worked at 50 – 74% of pre-war volumes.
At the same time, for 17% of enterprises, the volume of production or services decreased slightly (by 75% - 99%).
And 15% of respondents operate at 100% or more compared to pre-war volumes.
Fig. 13. The impact of war on enterprises’ work (% of respondents)
Results for businesses by sizes and industries. The survey results show that micro-businesses suffered the most
from the war. Micro-business entities account for the highest share of enterprises that do not operate (18% of
respondents). At the same time, for the large business entities, this indicator is several times lower - 10% for small
and medium, and 6% for large businesses. Medium and large enterprises were more often able to fully maintain
production or increase it - 18.6% and 15.2% of respondents, respectively.
Fig. 14. Share of enterprises that ceased operations compared to the pre-war period (by size of enterprise, %)
Results by region. The business of the Chernihiv region suffered the most from the war, where 40% of
respondents reported stopping operating. Also, a high rate of not operating enterprises was recorded in the Odesa
region (32%), Kyiv city (22%), Sumy (17%), and Kyiv (10%) regions. Thus, the results reflect the direct impact of
active hostilities in the respective areas. On the contrary, in the western regions, there are no respondents forced
to close the enterprise. In addition, in the western and central regions, there is the highest share of enterprises
that have maintained or increased production. More than half (56%) of respondents in the Rivne region operate
at 100% and more than in pre-war times. The corresponding indicators are also high in Zakarpattya (31%),
Vinnytsya (27%), Ternopil (22%), and Khmelnytskiy (16%) regions. At the same time, it is also necessary to single
15%
16%
26%
17%
17%
10%
100% and more
25%-49%
50%-74%
75%-99%
Less than 25%
Not working
18,4%
9,8% 9,7%
6,1%
0,0%
5,0%
10,0%
15,0%
20,0%
Micro Small Medium Large
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
17
out the Odesa region, where the production volumes of 18% of enterprises were preserved, despite the closeness
to military actions in the south.
The war impact on sales/revenue
Respondents also assessed changes in sales/revenue of enterprises compared to the pre-war period. Almost
three-quarters (74%) of respondents (among working enterprises) report that sales/revenue have decreased or
are absent; this confirms a significant decline in production and business services due to the war. For 10% of
respondents, sales remained at the same level as before February 24. At the same time, 16% of respondents had
an increase in sales during the state of martial law. Thus, a small part of the business could overcome the negative
effects of war and take advantage of available market opportunities even to increase sales.
Fig. 15. War impact on sales (% of enterprises surveyed that continue to operate)
Results for businesses by sizes and industries. Decreases in revenue were recorded among most enterprises,
regardless of their size. However, small businesses are more likely to report a decrease in revenue - 79% and 82%
of respondents, respectively. At the same time, the corresponding indicator is 76% for large and 64% for medium
businesses. In the sectoral context, no significant differences in the results of enterprises were recorded.
Results by region. The preservation or growth of revenue is observed mainly in the west and center of Ukraine.
Similar to the situation with production volumes the only exception is the Odesa region. The highest share of
enterprises that maintained the previous level of revenue is in the Vinnytsya region (33% of respondents). In the
Odesa region, 33% of respondents also kept sales volumes, as well as 31% in the Zakarpattya region and 30% in
the Rivne region. The Rivne region, which maintained the level of production the best, increased sales the most.
33% of respondents in the Rivne region reported revenue growth. Revenues also increased among businesses in
Odesa (20% of respondents), Ivano-Frankivsk (18%), Ternopil (13%), and Khmelnytskiy (13%) regions.
Relocation of enterprise facilities
The survey results show that only a small part of businesses plans to relocate their facilities to other regions. Thus,
3% of respondents were already moving facilities while surveyed. And 3% plan to move, and 1% of respondents
have already moved production. So, most respondents did not transport their products and did not have such
plans.
Results for businesses by sizes and industries. The results for enterprises of different sizes are only slightly
different. Large businesses find it more difficult to transport their facilities due to size. No large enterprise was
able to transport its facilities, while 6% of micro-businesses surveyed were able to do so. However, 7% of large
enterprises think about relocation. And it is the highest indicator among enterprises of different types. There are
also differences by sector. Representatives of the service sector are most often involved in relocation. However,
even in this sector, 85% of respondents did not move and did not plan to move. For example, 100% of trade
representatives have no plans to move.
16%
10%
74%
Sales not changed
Sales increased
Sales decreased or no
sales
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
18
Results by region. There are no plans to transport facilities in most regions of Ukraine. On the contrary, only 57%
of respondents do not plan it in the Dnipropetrovsk region. Also, the issue of relocation is often present in Kyiv
and Chernihiv regions.
Fig. 16. Plans of relocating the company's facilities to safer regions of Ukraine
Challenges for business in the wartime
Rising prices for raw materials and supplies and fuel shortages are the main problems pointed out by the
enterprises surveyed. For example, 55% of businesses cited rising prices for raw materials, materials, or goods
they sell as one of the main problems they have faced since the beginning of the full-scale Russian invasion. 54%
named fuel shortages as such.
Fig. 17. The biggest challenges for the business surveyed
93%
3% 3% 1%
0%
20%
40%
60%
80%
100%
No, no plans Relocating now No, but have plans to
recolated
Yes
55%
54%
44%
43%
39%
36%
34%
30%
12%
7%
2%
0% 10% 20% 30% 40% 50% 60%
Rising prices for raw materials/goods
Lack of fuel
Difficulties with transportation of raw materials/goods through
the territory of Ukraine
Decrease in demand for products/services
Lack of personnel due to conscription and/or migration
Lack of working capital
It is dangerous to work
Prohibition of import of raw materials/semi-finished products
/goods
Interruptions of electricity, water or heat supply
Damage to property/goods as a result of hostilities
There were no problems
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
19
Difficulties while transporting raw materials or finished goods throughout Ukraine (44%) and reducing demand
for their products or services (43%) were ranked third and fourth among the obstacles to doing business. The fifth
top problem for businesses is labor shortage due to conscription and/or departure to other places. This problem
is relevant for 39% of enterprises. About a third of respondents mention such problems for their business in the
wartime as lack of working capital (36%), dangerous work conditions (34%), and inability to import raw materials,
semi-finished products, or goods from other countries because of a ban (30%). 12% of enterprises faced
interruptions in electricity, water, or heat supply, and 7% suffered from property or goods damage due to
hostilities. And 2% of respondents said they did not face problems in their business.
Challenges for businesses by sizes and industries. There are some differences in the perception of the described
problems by enterprises of different industries and groups by size. Rising prices for raw materials are most often
reported in trade (67%), least in services (35%). Also, this problem is particularly acute for large enterprises (65%).
The fuel shortage problem exacerbates by the increase in the size of enterprises: it is reported by 22% of micro,
55% of small, 58% of medium, and 68% of large businesses. In the sectoral context, fuel shortages are most often
in agriculture (70% of respondents). The same share of agricultural enterprises (70%) reported that they face
difficulties transporting raw materials or finished goods throughout Ukraine. It is more than in other industries.
Decreasing demand for products or services has had the most impact on micro and small businesses. 63% of
micro-enterprises and 51% of small ones pointed out this problem. For comparison, a third of enterprises faced
declining demand among medium-sized and large businesses. In the sector context, the demand decline after the
full-scale war began is most reported in trade (67%) and least reported in agriculture (10%). The shortage of labor
during the war is more common in large and medium-sized businesses (45% and 40% respectively) than in micro
and small businesses (31% and 37% respectively). Among enterprises in various sectors, the largest shortage of
employees is in the industry (41%).
Challenges for business by regions. There are also differences in the impact of the problems created for business
by Russian aggression at the regional level3
. The two most common problems - rising prices for raw materials and
fuel shortages - are most often reported by businesses in the Ternopil region (94% of respondents), as well as
Rivne (89% and 86% respectively) and Ivano-Frankivsk (86% and 93% respectively) regions. And in the Volyn
region, a large number of respondents (86%) complain about the rising cost of raw materials, and in the Lviv
region, they report the lack of fuel (94%). The highest shares of the business indicating difficulties with the
transportation of goods throughout Ukraine are in Volyn (82%) and Rivne (70%) regions. All enterprises surveyed
in the Kyiv region (100%) reported that the demand for their products or services had decreased. It is the largest
share among businesses in all regions.
Ivano-Frankivsk (71% of enterprises), Vinnytsya (68%), and Rivne (67%) regions, as well as Kyiv (67%), face labor
shortages due to conscription or employees departure more often. In the Rivne region and Kyiv, businesses report
a lack of working capital (71% and 67% of respondents, respectively) more often. The danger to work in wartime
is mostly reported by businesses in the Odesa region (80%), Kyiv (72%), and Kyiv region (70%). The ban on imports
of raw materials, semi-finished products, or goods is felt in Lviv (79%), Ternopil (72%), Rivne (67%), and Ivano-
Frankivsk (64%) regions more than in others.
Business in the Chernihiv region (77%), where hostilities have taken place since the beginning of the full-scale
Russian invasion, indicates interruptions in electricity, water, or heat supply the most often. Chernihiv itself was
deprived of electricity, water, and heat for about a month. Business in the Chernihiv region cites damage to
property or goods due to war among the war-related problems more often than in other regions (50% of
respondents).
3
The comparison does not include regions where enterprises were not surveyed or where the number of enterprises
surveyed is insufficient to analyze. For more details see the “Sample” chapter.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
20
THE WAR IMPACT ON THE ENTERPRISES’ EXPORT ACTIVITIES
More than half of the businesses surveyed (55%) are exporters, but not all managed to maintain their export
activities after the war began. Almost half (47%) of exporters had to stop exporting after February 24, 2022, and
as of the survey, has not restored export activity. Another 9% of exporters surveyed stopped exporting after the
war began but were able to recover it. The rest of the exporters (48%) continued to supply their products abroad
despite the war.
More than a third (37%) of the enterprises surveyed have never exported and do not plan it. However, 7% of
respondents have not been exporting, but they want to start exporting soon. It may confirm the optimism of the
part of the business that has positive expectations for the near future.
Fig. 18. Impact on export activities (% of exporters surveyed)
Results for businesses by sizes. The survey results confirm that the probability of export activities increases with
the growth of business size. Thus, 69% of micro and 59% of small businesses have never exported. At the same
time, this figure is only 19% and 13% for medium-sized enterprises.4
At the same time, the export activities of
small and medium-sized businesses suffered more than of the large ones. After February 24, 202265% of small
and 51% of medium-sized enterprises stopped exporting and did not resume export when surveyed. This figure is
only 33% for large enterprises.
Results by region. The results show that the export stoppage largely does not depend on the company's
geographical location, as exporters in different regions were affected. For example, 27% of exporters from
Dnipropetrovsk, 22% from Vinnytsya, and 20% from Volyn regions stopped exporting and failed to restore it. At
the same time, in Kyiv, this figure is 82%. The lowest share of enterprises that could not resume exports is in
Zakarpattya (13% of respondents).
Export problems after February 24, 2022
The survey shows that only 5% of exporters had no problems with exports after the war started. The main problem
for businesses is the inability to produce enough goods (services) to meet demand in foreign markets (34% of
respondents). The obstacle ranked second is queues at the western borders of Ukraine; it was indicated by 32%
of exporters. The third problem is the falling demand for products/services of the enterprise in foreign markets
(28%). Besides this, respondents often complain about the inability to export by sea due to the blockage of sea
routes (27 %%). Exporters also point out other logistical problems: lack of railway cars, trucks, and drivers (26%).
4
Such a high level of business involvement in export activities also reflects the characteristics of the survey sample, which
primarily reflects the largest enterprises in the production industry.
44% 47%
9%
0%
20%
40%
60%
80%
100%
Continues exporting Stopped exporting on
24.02.2022, but not
resumed yet
Stopped exporting on
24.02.2022, but already
resumed
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
21
Fig. 19. Obstacles exporting companies faced after February 24, 2022 5
Some exporters point out the issue of customs work among the problems. 17% of respondents complain about
complex customs formalities, and 5% complain about corruption in customs. The need to reorient exports from
CIS markets to other countries was the problem for 12% of respondents. Some exporters also indicated their
options for barriers to exports. For instance, respondents mentioned more expensive delivery, shutdowns of
courier services, and restrictions on the departure of male drivers. Some exporters have not been able to resume
operations.
Results for businesses by sizes and industries. The relevance of individual obstacles differs for businesses of
different sizes. For example, large business is more likely to complain about logistical problems: the inability to
export by sea and the lack of railcar/trucks/drivers. At the same time, falling demand for their products/services
on foreign markets and corruption in customs are more painful for small businesses. Not a single respondent has
complained about corruption at customs among large enterprises.
We should mention that industrial enterprises dominate in the exporters' sample. Thus, the rating of obstacles
primarily reflects the problems of Ukrainian processing enterprises.
The war impact on the number of foreign markets
The study results confirm a significant reduction in Ukraine's export opportunities. Almost one in five exporters
completely stopped exporting (18% of respondents).6
Additionally, every second exporter (50%) reports a
decrease in the destinations to which goods/services were exported compared to pre-war times. Thus, only 30%
of enterprises did not experience a reduction in trading partner countries, and 2% were even able to expand the
export geography.
5
The amount of answers may exceed 100%, as respondents were able to choose several answers.
6
Some companies that stopped exporting also assessed the reduction of markets.
5%
12%
16%
17%
26%
27%
28%
32%
34%
0% 5% 10% 15% 20% 25% 30% 35% 40%
Corruption at Ukraine's customs
Reorientation from CIS markets
Other
Complex customs formalities
Lack or railway wagons/trucks/drivers
Impossibility to export by sea
Lack of demand for enterprise's goods/services
Lines at the Western border of Ukraine
Inability to meed demand in foreign markets
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
22
Fig. 20. Has the number of countries to which your company exports goods/services changed compared to pre-war times? (% of
exporters)
Results for businesses by sizes. The trade reduction is reported primarily by large enterprises. 61% of large
business representatives indicated a decrease in the number of countries to which they export goods/services. At
the same time, this indicator is 36% for small and 48% for medium enterprises. However, the smallest share of
enterprises that had to stop fully exporting is among large businesses (only 7% of respondents). Small and
medium-sized enterprises reported the export activities stoppage several times more often (21% and 24%,
respectively). These results may indicate that large business is more resilient to martial law challenges than the
SME sector. Therefore, it is more likely that large enterprises only reduce export activity but do not stop it
completely.
GOVERNMENT POLICY
Assessment of government policy to support business
Entrepreneurs and business managers were asked to estimate the current state policy to support business. They
could assess it positively, negatively, or neutrally. The largest share of responses (42%) fell on the “neutral” option.
At the same time, there are more positive assessments than negative ones: 19% of respondents positively
estimated the state policy on business support, and 11% - negatively. The remaining 28% of respondents could
not answer this question.
Fig. 21. Assessment of government policy to support business
Microenterprises are less likely to assess government policies to support business than large businesses. 14% of
them gave a negative assessment, although this share ranges between 10 - 12% among the small, medium, and
large enterprises. Also, representatives of micro-enterprises could not give such an assessment more often than
others (37%, and from 23% to 28%, among others). In the industries context, the agricultural enterprises most
often gave positive assessments (33%), and businesses operating in the service sector gave them the least often
(12%). More than half of the business representatives surveyed in the Volyn region (52%) positively assessed the
government policy on business support. A large share of respondents gave positive assessments in the Kyiv region
(40%). At the same time, every fifth respondent in the Kyiv region (20%) negatively assessed the government
18%
50%
30%
2%
0%
20%
40%
60%
80%
100%
Export stopped Number decreased No changes Number increased
19%
42%
11%
28%
0%
10%
20%
30%
40%
50%
Positively Neutrally Negatively Don't know / Didn't answer
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
23
policy on business support. It is one of the largest shares compared to other regions. Negative assessments were
also relatively frequent in Chernihiv (20%), Khmelnytskiy (19%), Dnipropetrovsk (18%) regions, and Kyiv (17%).
Expected government economic or regulatory policy
As part of this survey, business representatives were asked what state’s economic or regulatory policies would
improve the situation for their enterprises under the current conditions. This question was open, i.e. respondents
could answer in their own words.
The most frequently expressed expectations were taxes reduction or abolition, including land and real estate
taxes, excise duties, import customs duties, and tax holidays. Several respondents mentioned the necessity to
unblock tax invoices. Some respondents said that changes in taxation are needed, without naming which ones.
For example, respondents mentioned the following regarding taxes: “taxes reduction,” “tax burden reduction,”
“fiscal pressure reduction,” “tax holidays,” “unblocking pre-war tax invoices,” “excise duty abolition,” “VAT
abolition,” “VAT refund,” “electronic VAT accounting restoration,” “reduction or temporary abolition of customs
duties,” “change in the tax system at all levels,” “real estate and land taxes reduction,” “no need to increase the
military tax to 3%”.
A significant share of expectations for loans is available loans, soft or interest-free loans, credit vacations, interest
compensation on existing loans, and simplified loan procedures. Examples of such recommendations from
respondents are: “opening credit lines for other businesses (not just agricultural)”, “affordable and cheap loans”,
“zero lending or interest rate reduction”, and “providing working capital (can be a soft loan) for the urgent start
of production”, “lending for the equipment and raw materials purchase, we could start exporting”, “quick or easy
(without huge hundred-page questionnaires and a bunch of certificates) money at low-interest rates for
businesses”.
Table 1. The main expectations of respondents from government policy
Main expectations from government policy
• tax and customs benefits
• affordable loans
• simplification of legislation and customs procedures
• state procurement
• investment into reconstruction
• information and consulting
They quite often expressed the need for government procurement and the simplification of legislation, customs
procedures, and, in particular, imports. In the context of imports, several businesses expect the liberalization of
non-critical imports. Speaking about legislative simplifications, businesses mentioned the following: “to simplify
legislation”, “to postpone cash registers introduction”, “to allow men involved in export business processes to
temporarily cross the border”, “to reduce bureaucracy”, “to simplify customs procedures”, “to allow foreign
exchange transactions for products import”, “to allow market exchange rate”, “to change the criteria for critical
imports”, “to expand the list of critical imports”, “to simplify the conditions for the purchase of the raw materials”,
and “to remove unnecessary certification”.
Business representatives also note the importance of investment. In particular, they expect investment into the
restoration of damaged property and roads, as well as property investment insurance and foreign investment:
“allocation of funds for housing repair and reconstruction”, “grants to support affected businesses”, “investments
to restore damaged property”, “support and revival of the regions of Ukraine that were occupied or sieged”.
Some respondents expressed the need to stabilize or regulate fuel prices and increase their supply. Some
respondents need well-established logistics and information or advice on changes in legislation during the war.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
24
Other less common wishes expressed by businesses were about the customs issues, the mobilization of workers,
and individual politicians: “help us get out of the occupation”, “reduce corruption”, “stop smuggling”, as well as
“synchronize European and Ukrainian customs”, “develop a transparent mechanism to book critical employees
for the company”, “fire Hetmantsev”, “do not stay in the way of the entrepreneurs”.
Although in this question, we asked only about economic or regulatory policies during the war and did not cover
other scenarios, businesses often said that the first step was to win the war, end the war, and bring peace. This
answer was the most common in various phrasings, although it went beyond the question.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
25
SURVEY METHODOLOGY
The survey "Ukrainian Business in Wartime" was conducted using a combination of several quantitative survey
methods: self-completion of the online check-list and telephone interviews of business representatives filling out
their responses into an online check-list.
First, the IER sent a questionnaire to Ukrainian companies as an online form. Some respondents filled it out
themselves. The IER also conducted a survey through partners in the regions, when the same questions were
asked to business representatives by interviewers, and their answers were added to an online checklist. As a
result, all responses (filled by the respondents themselves and provided to the interviewers) were collected in
one database. After the survey, IER experts monitored and cleaned up the data and analyzed the responses.
This survey examines the indicators of the business climate and conditions studied by the IER in the quarterly
surveys of industrial enterprises within the project "Business Survey." It includes aggregated industry prospects
indicator and indices that in numerical terms show recent changes in such important business indicators as
production and sales, exports, raw materials stocks, the new orders number, etc., and business expectations for
their chances for the next one-two months short period.
All the indices below are calculated according to a single methodology. We count responses as +1 when the
company responds that the rate has increased, 0 if it has not changed, and -1 if it has decreased. For example, if
out of 100 respondents, 20 indicated an increase in production, 50 respondents its reduction, and 30 said that
everything remained unchanged, the corresponding value of the index will be -0.30. A positive (negative) index
value means that the share of enterprises where production has increased is larger (smaller) than the number of
those where production has decreased. Such indices help control the dynamics of changes in these indicators,
compare them over time and quickly assess the general direction of changes in business conditions and the
situation at the enterprises.
The field phase of the survey lasted from April 28 to May 7, 2022.
THE SAMPLE
A total of 327 companies representing various industries were interviewed. The majority of businesses surveyed
(304 companies or 93% of the sample) are legal entities. 7% or 27 entities are individual entrepreneurs. The
enterprises surveyed are located in Vinnytsia, Volyn, Dnipropetrovsk, Zakarpattya, Zaporizhya, Ivano-Frankivsk,
Kyiv, Kirovohrad, Lviv, Odesa, Poltava, Rivne, Sumy, Ternopil, Khmelnytskiy, Cherkasy, Chernivtsi and Chernihiv
regions as well as in Kyiv and Kyiv region. There are from 3 to 32 enterprises surveyed in each of these regions.
The enterprise indicated the area where they were before the full-scale war in the survey.
There are enterprises differing in sizes determined by the number of employees among the companies surveyed.
49 enterprises or 15% of the sample are micro-enterprises (up to 10 employees). 95 enterprises or 29% of the
sample are small enterprises (from 11 to 50 employees). Medium-sized enterprises (from 51 to 250 employees)
amount to 115 or 35% of the sample. 68 enterprises or 21% of the sample are large enterprises (more than 250
employees).
The largest share of the sample by sector (266 enterprises or 81%) includes industrial enterprises. But
representatives of the services sector (34 companies or 10% of the sample), trade (15 companies or 5% of the
sample) and agriculture (12 companies or 4% of the sample) also are among the businesses surveyed.
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
26
APPENDIX 1. Survey results in figures
Performance indicators of enterprises and business environment
Performance indicators of enterprises and business environment by size, indices of change
Total Micro Small Medium Large
Production -0.55 -0.64 -0.67 -0.59 -0.45
Expected changes in production 0.12 0.18 0.04 0.28 0.05
Sales -0.48 -0.70 -0.63 -0.50 -0.40
Expected sales changes 0.11 0.13 0.07 0.27 0.02
Export -0.42 -0.60 -0.63 -0.72 -0.64
Expected changes in exports 0.07 0.00 0.07 0.31 -0.03
Account receivables 0.15 0.24 0.09 0.18 0.21
Expected changes in account receivables 0.00 -0.16 -0.10 -0.02 0.09
Account payables 0.10 0.15 0.04 0.07 0.25
Expected changes in accounts payable 0.00 -0.03 0.00 0.00 0.02
Stocks of raw materials -0.62 -0.49 -0.64 -0.72 -0.66
Expected changes in stocks of raw material 0.01 -0.15 -0.10 0.12 0.00
Stocks of finished goods -0.33 0.03 -0.31 -0.44 -0.45
Expected changes in stocks of finished goods -0.08 -0.33 -0.07 -0.12 -0.08
New orders -0.52 -0.60 -0.58 -0.51 -0.52
Expected changes in new orders 0.10 0.26 0.08 0.15 0.10
Number of workers -0.54 -0.61 -0.58 -0.55 -0.55
Expected changes in the number of workers 0.01 0.00 0.03 -0.01 0.02
Number of workers on forced leave 0.35 0.61 0.38 0.34 0.40
Expected changes in the number of workers on
forced leave
-0.01 -0.12 0.11 -0.02 -0.07
Assessment of the financial and economic
situation at the enterprise
-0.36 -0.59 -0.45 -0.28 -0.34
Expected changes in the financial and economic
situation at the enterprise
0.07 0.14 0.00 0.27 -0.11
Assessment of business environment -0.54 -0.64 -0.57 -0.47 -0.64
Expected changes in the business environment 0.01 0.04 -0.05 0.24 -0.18
Challenges faced by business in wartime
Challenges faced by business in wartime, by size of business, indices of change
Total Micro Small Medium Large
Rising prices for raw materials/goods 55% 53% 54% 52% 65%
Lack of fuel 54% 22% 55% 58% 68%
Difficulties to transport raw materials/ goods
throughout Ukraine
44% 41% 39% 46% 51%
Decrease in demand for products/services 43% 63% 51% 33% 34%
Labor shortage due to conscription and/or
migration
39% 31% 37% 40% 45%
Lack of working capital 36% 41% 46% 34% 22%
It is dangerous to work 34% 33% 32% 35% 34%
Ban for import of raw materials/semi-finished
products/goods
30% 16% 27% 35% 34%
Interruptions to electricity, water or heat supply 12% 18% 10% 11% 12%
Damage to property/goods due to hostilities 7% 10% 3% 6% 9%
Did not face problems 2% 0% 3% 4% 0%
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
27
Challenges faced by business in wartime, by sector, % of respondents
Total Agriculture Industry Trade Services
Rising prices for raw materials/goods 55% 50% 57% 67% 35%
Lack of fuel 54% 70% 54% 33% 59%
Difficulties to transport raw materials/
goods throughout Ukraine
44% 70% 46% 40% 26%
Decrease in demand for products/services 43% 10% 43% 67% 41%
Labor shortage due to conscription and/or
migration
39% 10% 41% 33% 29%
Lack of working capital 36% 40% 35% 40% 41%
It is dangerous to work 34% 40% 33% 33% 38%
Ban for import of raw materials/semi-
finished products/goods
30% 10% 31% 47% 15%
Interruptions to electricity, water or heat
supply
12% 20% 10% 13% 21%
Damage to property/goods due to hostilities 7% 10% 6% 13% 3%
Did not face problems 2% 0% 3% 0% 0%
Assessments of the government policy to support business
Assessment of the government policy on business support by the size of the business, % of respondents
Total Micro Small Medium Large
Positive 19% 18% 17% 20% 19%
Neutral 42% 31% 43% 47% 41%
Negative 11% 14% 12% 10% 10%
Don't know / Didn't answer 28% 37% 28% 23% 29%
Assessment of the government policy on business support by sector, % of respondents
Total Agriculture Industry Trade Services
Positive 19% 33% 19% 20% 12%
Neutral 42% 25% 44% 27% 41%
Negative 11% 8% 11% 20% 6%
Don't know / Didn't answer 28% 33% 26% 33% 41%
The war impact
Assessments of the war impact on the volume of goods and services production (by size of business), % of
respondents
Total Micro Small Medium Large
The company does not work 10% 18% 10% 10% 6%
Works on less than 25% of pre-war volumes 17% 29% 16% 11% 20%
Approximately 25% -49% of pre-war volumes 17% 22% 17% 11% 17%
Approximately 50% -74% of pre-war volumes 26% 14% 28% 27% 27%
Approximately 75% -99% of pre-war volumes 16% 6% 15% 23% 15%
100% or more of the pre-war volumes 15% 10% 13% 19% 15%
Has your company moved its facilities to safer regions?, % of respondents
Total Micro Small Medium Large
Moving facilities right now 3% 6.1% 0.0% 6.3% 0.0%
No, and do not plan 93% 87.9% 100.0% 89.5% 93.1%
No, but plan to move 3% 0.0% 0.0% 3.2% 6.9%
Yes, moved 1% 0.0% 0.0% 3.2% 6.9%
Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022
28
The war impact on export
Changes in export activity due to the war, % of respondents
Total Micro7
Small Medium Large
Continues to export 44% - 30% 37% 61%
The company stopped exporting after the full-
scale war began on 24.02.2022 and now does
not export
47% - 65% 51% 33%
The company stopped exporting after the full-
scale war began but has now restored it
9% - 5% 13% 7%
Has the number of countries to which your company exports goods/services changed compared to the pre-war
period?, % of respondents
Total Micro8
Small Medium Large
No, it hasn't changed 30% - 42.9% 27.6% 29.5%
The company stopped exporting at all 18% - 21.4% 24.1% 6.8%
Yes, it has changed: the number of countries
increased
2% - 0.0% 0.0% 2.3%
Yes, it has changed: the number of countries
decreased
50% - 35.7% 48.3% 61.4%
7
The fullness of the subsample is insufficient for the analysis of micro-enterprises in this matter.
8
The fullness of the subsample is insufficient for the analysis of micro-enterprises in this matter.

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Business Survey Reveals War Impacts on Ukrainian Enterprises

  • 1.
  • 2. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 1 Project implementation: Institute for Economic Research and Policy Consulting Financial support: The project is implemented with the financial support of the European Union International Renaissance Foundation Atlas Network Authors of the report: Oksana Kuziakiv, Executive Director at the Institute for Economic Research and Policy Consulting, Project Manager for the project “Support for the Public Initiative “For Fair and Transparent Customs” Yevhen Anhel, Senior Research Fellow at the Institute for Economic Research and Policy Consulting Anastasia Gulik, Junior Research Fellow at the Institute for Economic Research and Policy Consulting Iryna Fedets, Senior Research Fellow at the Institute for Economic Research and Policy Consulting The publication was prepared as part of the project "For Fair and Transparent Customs", funded by the European Union and co-financed by the International Renaissance Foundation, and the ATLAS Network (USA). Its content is the responsibility of the Institute for Economic Research and Policy Consulting and does not necessarily represent the position of the European Union, the Renaissance Foundation, or the ATLAS Network. INSTITUTE FOR ECONOMIC RESEARCH AND POLICY CONSULTING Reytarska 8/5-А, 01054 Kyiv, Ukraine tel.: +38(044) 278-63-42; +38 (044) 278-63-60; fax: +38(044) 278-63-36 institute@ier.kyiv.ua www.ier.com.ua Facebook IER Facebook “For Fair and Transparent Customs” Telegram channel “Fair Customs”
  • 3. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 2 ABOUT THE FIRST ISSUE Dear ladies and gentlemen! We present you with the first issue of the business managers’ monthly survey. The need for comprehensive information on the economic situation is crucial for economic policy in wartime. The Institute for Economic Research and Policy Consulting conducts a monthly enterprise survey using the Business Tendency Survey approach to quickly collect information on the current economic state at the enterprise level. The methodology is designed to assess the situation from the “base level”: the judgments and expectations of key economic agents such as entrepreneurs and business managers. The monthly survey consists of two parts: the regular one and the specific one. Respondents will regularly answer questions on the changes in key activity indicators and short-term forecasts for future changes in the same indicators. This entails the dynamics of output (production), sales, exports, debt, new orders, employment, etc. We will also focus on estimates and expectations of the changes in the business climate and financial and economic situation at the enterprise in the next six months. This part of the survey applies the business tendency survey methodology, harmonized according to the Joint Harmonized EU Program of Business and Consumer Surveys (BCS) requirements. Where applicable, we will use comparisons with the data from the Quarterly Business Survey that have been conducted since 1998. The special part of the monthly enterprise survey provides information on specific topics. In the first issue, the special part is devoted to the war's impact on the enterprise activities and the challenges to exporting enterprises. It shows whether Ukrainian companies continue to export, how have their foreign markets changed, and what barriers to export have they faced due to full-scale Russian military aggression. The monthly survey of business managers is a part of a change in the activities of the project “For Fair and Transparent Customs”, funded by the European Union and co-financed by the International Renaissance Foundation, and the ATLAS Network (USA). Monthly trends will be presented in reports such as this one. Quarterly trends will continue to be published in the “Business Survey: Industry” reports, which have been published by the IER since July 2002. This survey will employ a panel sample, i.e. we plan to survey the same business entities. Building such a sample takes time. Our goal is to receive monthly responses from 500 companies. Among them are 266 industrial enterprises located in 19 of the 27 regions of Ukraine including Vinnytsya, Volyn, Dnipropetrovsk, Zakarpattya, Zaporizhya, Ivano-Frankivsk, Kyiv, Kirovohrad, Lviv, Odesa, Poltava, Rivne, Sumy, Ternopil, Khmelnytskyy, Cherkasy, Chernivtsi and Chernihiv regions and in Kyiv city. The data were collected through several data collection methods: online form self-completion and telephone interviews of business representatives with the input of their responses into the online form by interviewers. The field phase of the survey lasted from April 28 to May 7, 2022. Enterprises compared the situation in April 2022 to the one in March 2022, or (where indicated) to the pre-war period (before February 24, 2022). The respondents gave forecasts for the next on-two months of the operation of their enterprises. The possibilities of the YouControl analytical system (https://youcontrol.com.ua/) were used to form the panel sample.
  • 4. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 3 Content Monthly Enterprises Survey............................................................................................................................................. 4 Ukrainian Business in Wartime........................................................................................................................................ 4 MAIN RESULTS ................................................................................................................................................................. 4 OVERALL INDICATORS AND EXPECTATIONS FOR THE HALF-YEAR PERIOD...................................................................... 6 FINANCIAL AND ECONOMIC SITUATION AT THE ENTERPRISE..................................................................................... 6 OVERALL ECONOMIC SITUATION................................................................................................................................. 6 ENTERPRISE PERFORMANCE INDICATORS AND SHORT-TERM EXPECTATIONS............................................................... 8 SALES............................................................................................................................................................................ 8 EXPORT......................................................................................................................................................................... 9 STOCKS OF RAW MATERIALS ..................................................................................................................................... 10 STOCKS OF FINISHED GOODS..................................................................................................................................... 11 NEW ORDERS ............................................................................................................................................................. 11 ACCOUNT RECEIVABLES............................................................................................................................................. 12 ACCOUNT PAYABLES.................................................................................................................................................. 13 NUMBER OF WORKERS.............................................................................................................................................. 13 WORKERS ON FORCED LEAVE.................................................................................................................................... 14 SPECIAL PART OF THE SURVEY....................................................................................................................................... 16 THE IMPACT OF WAR ON ENTERPRISES..................................................................................................................... 16 The impact of war on enterprises’ work................................................................................................................ 16 The war impact on sales/revenue.......................................................................................................................... 17 Relocation of enterprise facilities .......................................................................................................................... 17 Challenges for business in the wartime................................................................................................................. 18 THE WAR IMPACT ON THE ENTERPRISES’ EXPORT ACTIVITIES.................................................................................. 20 Export problems after February 24, 2022.............................................................................................................. 20 The war impact on the number of foreign markets .............................................................................................. 21 GOVERNMENT POLICY ............................................................................................................................................... 22 Assessment of government policy to support business ........................................................................................ 22 Expected government economic or regulatory policy........................................................................................... 23 SURVEY METHODOLOGY................................................................................................................................................ 25 THE SAMPLE............................................................................................................................................................... 25 APPENDIX 1. Survey results in figures............................................................................................................................ 26
  • 5. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 4 Monthly Enterprises Survey Ukrainian Business in Wartime MAIN RESULTS After the deterioration of all performance indicators and sometimes shutdowns in March and April 2022, enterprises plan to resume production in the next one-two month. Business expectations for production and employment for the short term are unprecedentedly optimistic despite the high level of uncertainty. The prices rise, the lack of fuel, and difficulties transporting raw materials throughout Ukraine are the main challenges for businesses. The main challenge for exporters is the inability to export products due to changes in traditional export routes. The main risks to economic recovery are uncertainty with the environment and economic policy. OVERALL INDICATORS OF BUSINESS CLIMATE AND ECONOMIC ENVIRONMENT • The index of the current financial and economic situation is -0.36. 47.4% of respondents assessed the current financial and economic situation at the enterprise as bad. Expectations for the next six months are positive, although there is a high level of uncertainty. • The index of the overall economic conditions is very low (-0.54) and means that negative assessments dominate over positive ones. 60.7% of respondents rate the current business environment as bad. The forecasts for the next six months are more optimistic. The index of expected changes in the overall economic conditions is equal to 0.01. • A high level of uncertainty has been recorded. More than half of the respondents could not give forecasts for six months. A high level of uncertainty is for the short-term prospects. Debt uncertainty is particularly high. More than a quarter of respondents could not forecast the dynamics of receivables and payables for the next one or two months. PRODUCTION • 70.5% of respondents reported a decrease in production in April 2022 compared to March 2022. The index of changes in production is -0.55. As the size of the enterprise decreases, the rate of decline increases. • Expectations for production are very positive. The index of expected changes in production is positive and amounts to 0.12. 32.2% of respondents plan to increase production in the next two months. DEMAND AND SALES • Sales volumes decreased, and the index of changes in sales value was -0.48 in April. 69.3% of respondents reported a decrease in sales. Small businesses have suffered the most. • Enterprises expect to revive production and increase sales in the next two months. The index of expected sales changes is positive (0.11). 34.1% of respondents plan to increase sales. DEBTS • Accounts receivable and accounts payable increased, but growth rates remained moderate. The index of changes was 0.15 and 0.10, respectively. There is a high level of uncertainty about the dynamics of indicators in the future. EMPLOYMENT • Enterprises reduced employment, and the index of employment changes amounts to -0.54. 57.8% reported a decrease in the number of employees involved in all enterprise operations, and only 1.9% reported an increase.
  • 6. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 5 • In the next one-two months, companies expect the employment decline to stop. The index of expected changes is 0.01. It means that the share where employment will decrease balances with the share where it will increase. SPECIAL PART PRODUCTION CAPACITIES DURING THE WAR PERIOD • In April 2022, 10% of enterprises stopped operating, compared to the pre-war period. The rest of the businesses mostly cut production. • In April 2022, only 15% of respondents worked at full (or higher) capacity compared to the pre-war period. PRODUCTION FACILITIES’ RELOCATION • Only 3% of enterprises surveyed were already relocating production facilities, 3% plan to relocate, and 1% of respondents have already moved production. • There are no plans to move facilities in most regions of Ukraine. OBSTACLES TO DOING BUSINESS IN WARTIME • Rising prices for raw materials and supplies, as well as fuel shortages, are the main problems facing businesses since February 24, 2022, when Russia launched a full-scale war against Ukraine. • Difficulties transporting raw materials or goods throughout Ukraine, reduced demand for their products or services, and labor shortages are the second group of challenges for doing business. STATE POLICY • Enterprise representatives often assess the state policy on business support neutrally. • According to the survey, tax cuts, soft loans, government procurement, and simplification of legislation, customs procedures, and imports are the most anticipated public policy measures. EXPORTING ENTERPRISES • Only 5% of exporters surveyed said they had no problems with exports since the war began. • The main problems for exporters are the inability to meet demand in foreign markets, which arose due to blocking or changes in traditional export routes, primarily blocking of seaports. It has caused problems on railways and roads, including queues at Ukraine's western borders and a shortage of rail cars, trucks, and drivers. • Every second exporter reports that the number of destination countries to which goods/services were exported has decreased compared to pre-war times, and only 30% of enterprises have not experienced a reduction in trading partner countries.
  • 7. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 6 OVERALL INDICATORS AND EXPECTATIONS FOR THE HALF-YEAR PERIOD FINANCIAL AND ECONOMIC SITUATION AT THE ENTERPRISE When estimating the financial and economic situation, almost half of business representatives (47.4%) assessed the current financial and economic situation at the company as bad. At the same time, 44.4% of respondents rated it as satisfactory. Only 8.2% of respondents consider the current situation at their enterprise to be good. And the index of the current financial and economic situation is -0.36. Expectations for the next six months are positive, although there is a high level of uncertainty. When asked about changes in the financial and economic situation in the next six months, 45% of respondents could not give a forecast for such a long term. Among others, the share of "optimists" (40%) prevails over the share of "pessimists" (30.6%). And the percentage of those who do not expect any changes is 29.4%. Thus the index of the expected financial and economic situation is 0.07. OVERALL ECONOMIC SITUATION Estimates of the overall economic environment are now low: the business environment index amounts to -0.54. Therefore negative assessments dominate over positive ones. 60.7% of respondents rate the current business environment as bad, while only 4.7% assess it as positive. 34.6% believe that the overall economic environment is satisfactory. Forecasts for the next six months are more optimistic; although the percentage of "optimists" (38.7%) is only slightly higher than the percentage of pessimists (35.9%). 25.4% believe that the overall economic environment will not change in the next six months. The index of expected changes in the business environment is 0.01. It is also to be noted that as in the case of the financial and economic situation, the percentage of those who could not predict the state of the business environment is quite high and is equal to 47.7%. As the number of employees decreases, uncertainty increases. Fig. 1. The financial and economic situation at the enterprise and overall economic environment in April 2022, indices -0,36 0,07 -0,54 0,01 -1 -0,5 0 0,5 1 Index of the current buiness situation Index of expected business situation Index of the current overall economic environment Index of expected overall economic environment
  • 8. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 7 BOX 1. ENVIRONMENT UNCERTAINTY The survey results define the uncertainty of the environment in which enterprises operate. As mentioned above, about half of the respondents could not predict changes in the financial and economic situation (45.0%) and the overall economic situation (47.7%). The level of uncertainty regarding the overall economic situation is not so different for enterprises of various sizes. The share of those who could not give a forecast for six months is 56.3% and 59.3% among micro and small enterprises, respectively, and 50.7% among large enterprises. Uncertainty about the financial and economic situation at the enterprise largely depends on the enterprise size. Among micro enterprises, 56.2% could not forecast a change in this indicator in six months, among small - 58.2%, among medium - 48.0%, and among large - 42.9%. The share of respondents who could not answer the question on expected changes in production indicators is also evidence of the high level of uncertainty. According to the Quarterly Survey of industrial enterprise managers “Business Survey,” the share of respondents who could not predict indicators of activity for three- four months ranged from 2 to 10%. We have reduced the forecast horizon to one-two months in this monthly survey concerning the rapidly changing situation. As a result, the share of respondents who failed to give a forecast for such a short term varies from 14.7% (number of employees) to 27.8% (receivables). The level of uncertainty is also high regarding debts and finished product stocks. Fig. 2. The share of enterprises that could not forecast the indexes change in one - two month term, % 14,7 16,5 17,4 19,3 19,4 21,1 21,4 25,7 26,6 27,8 0 5 10 15 20 25 30 Number of workers Production Sale New orders Export Number of workers on forced leave Stocks of raw materials Stocks of finished goods Account payble Account recieble
  • 9. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 8 ENTERPRISE PERFORMANCE INDICATORS AND SHORT-TERM EXPECTATIONS PRODUCTION Changes compared to the previous month The index of changes in production is -0.55. The share of enterprises where production decreased in April compared to March 2022 is more than six times higher than the share of enterprises where production increased (70.5% and 11.8%, respectively). 17.7% of respondents did not record any changes. Size. Depending on the size of the enterprise, micro and small enterprises suffered the most (the index here is - 0.64 and -0.67, respectively). Medium (-0.59) and large (-0.45) enterprises feel slightly better. Region. The most negatively assessed is the Kyiv region (-1). The best situation last month was in the Rivne region (-0.07)1 . Expectations for changes in production The enterprises’ production plans for the next one or two months are optimistic. Thus, the share of enterprises where production increase is planned exceeds the share of those where production is expected to decrease (32.2% and 17.9%, respectively). As a result, the Index of expected changes in production value is positive and amounts to 0.12. Size. Enterprises of all sizes plan to increase production. Most “optimists” are among medium-sized enterprises, where the index is 0.28. The lowest indexes are given by small (0.04) and large (0.05) enterprises. The index of micro-enterprises is 0.18. Region. Enterprises’ plans depend on the location region. The highest expectation indicators are for Chernihiv, Volyn, and Zakarpattya regions - the index of expectations is about 0.5. The worst expectation indicator is for the Sumy region: -0.85. Fig. 3. Index of changes in production SALES Changes compared to the previous month The sales index is -0.48. The share of enterprises where sales decreased significantly exceeds the share where sales increased in April compared to March 2022, respectively, 69.3% and 15.2%. For 15.5% of enterprises, nothing has changed over the past month. 1 The comparison does not include regions where enterprises were not surveyed or where the number of enterprises surveyed is insufficient to analyze. See more in the “Sample” chapter. -0,55 -0,64 -0,67 -0,59 -0,45 0,12 0,18 0,04 0,28 0,05 -0,80 -0,60 -0,40 -0,20 0,00 0,20 0,40 All Micro Small Medium Large Production Production exp.
  • 10. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 9 Size. The lowest sales index is for micro-enterprises: -0.70. The highest albeit negative sales index is for large enterprises: -0.40. Region. In the Kyiv region, where all enterprises reported sales decrease, the sales index is the lowest (-1). It is the highest in the Rivne region (0.04). Expected sales changes The index of expected changes in sales is positive and equal to 0.11. 34.1% of respondents plan to increase sales for the next one or two months, and 20.4% of respondents expect them to decrease. At the same time, almost half of respondents (45.6%) believe that nothing will change. Size. The highest expectations are expressed by micro-enterprises representatives where the index is 0.13. The lowest index is for large enterprises - 0.02. Region. The best expectations are recorded in Zakarpattya, Chernihiv, and Volyn regions: the corresponding index is equal to or exceeds 0.5. Instead, in the Sumy region, it is the lowest: -0.94. Almost all enterprises in the region expect sales to decrease. Fig. 4. Sales change index EXPORT Changes compared to the previous month The value of the export change index2 is -0.42. Only 4.9% of exporting enterprises reported an increase in exports, while 71.4% reported a decrease. 23.6% of respondents did not feel any changes. The worst indicators of the export change index are for medium-sized enterprises: -0.72. Size. The lowest value of the export change index is for micro-enterprises: -0.60. At the same time, the indicators of small and large enterprises differ only slightly (-0.63 and -0.64, respectively). Expected changes in exports The value of the index of expected changes in exports is 0.07. 27.6% of respondents expect an increase in exports soon. At the same time, 14.6% believe that exports will decrease. More than half of the respondents (57.8%) do not expect any changes. Size. The highest index of expected changes in exports is for medium-sized enterprises (0.31). The lowest index is for large enterprises (-0.03). 2 Calculated only for exporting companies. -0,48 -0,70 -0,63 -0,50 -0,40 0,11 0,13 0,07 0,27 0,02 -0,80 -0,60 -0,40 -0,20 0,00 0,20 0,40 All Micro Small Medium Large Sales Sales exp.
  • 11. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 10 Fig. 5. Index of changes in exports STOCKS OF RAW MATERIALS Changes compared to the previous month The raw materials stock index is -0.62. Only 2.3% of respondents reported an increase in raw material stocks over the past month, while more than half of respondents (67.4%) indicated a decrease. 30.2% reported that nothing had changed compared to the previous month. Size. The lowest raw material stocks index is for medium-sized enterprises (-0.72). At the same time, the indicator is almost the same for small (-0.64) and large (-0.66) enterprises; and is the highest for micro-enterprises (-0.49). Region. The decrease in raw material stocks is most reported in the Ternopil, Ivano-Frankivsk, Lviv, Odesa, and Chernivtsi regions, where the value of the corresponding index is in the range from -0.94 to -0.82. The surveyed business in Zakarpattya (-0.31) and Sumy (-0.29) regions had the least reduction in raw material stocks. Expected changes in raw material stocks At the same time, this indicator is expected to increase in the next two months: the index of expected changes in finished product stocks is 0.01. At the same time, the number of respondents who believe that stocks of finished products will increase and/or decrease is the same and is equal to 23.3%. But slightly more than half of the respondents (53.3%) believe that the situation will not change. The highest rate is for medium-sized enterprises (0.12) and for large enterprises, the value is equal to zero. The indicator of small enterprises is -0.10 and the lowest is for micro-enterprises (-0.15). Size. The highest index of expected changes in raw material stocks is for medium-sized enterprises (0.12). The values of the index for micro and small enterprises are negative (-0.15 and -0.10, respectively). The indicator for large enterprises is equal to zero. Fig. 6. Indices of change in stocks of raw materials -0,42 -0,60 -0,63 -0,72 -0,64 0,07 0,00 0,07 0,31 -0,03 -0,80 -0,60 -0,40 -0,20 0,00 0,20 0,40 All Micro Small Medium Large Export Export exp. -0,62 -0,49 -0,64 -0,72 -0,66 0,01 -0,15 -0,10 0,12 0,00 -0,80 -0,60 -0,40 -0,20 0,00 0,20 All Micro Small Medium Large Stocks of raw materials Stocks of raw materials exp.
  • 12. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 11 STOCKS OF FINISHED GOODS Changes compared to the previous month The finished goods stock index is negative and equal to -0.33. 49.6% of respondents reported a decrease in finished product stocks, while for 15.5% of respondents they increased. 34.9% of respondents did not feel any changes. Size. The highest and only positive value of the Index of finished goods stocks is recorded for micro-enterprises (0.03). For small businesses, this value is -0.31. At the same time, the difference is only slightly for medium (-0.44) and large enterprises (-0.45). Region. Among businesses in different regions, the most significant reduction in stocks is observed in Ivano- Frankivsk and Lviv regions (the corresponding index was -0.92 and -0.81), and the most significant increase was in the Zakarpattya region (0.25). Expected changes in finished products stocks The expected finished products stocks index is -0.08. 23.5% of respondents believe that finished product stocks will decrease in the next two months, while 11.5% expect them to increase. 65% believe that no change will take place. Size. The indicator value differs slightly for small (-0.07) and large enterprises (-0.08). For medium-sized enterprises, the value is -0.12; and the lowest indicator of expectations is for micro-enterprises (-0.33). Fig. 7. Indices of change in inventories of finished products NEW ORDERS Changes compared to the previous month The new orders index is equal to -0.52. About two-thirds of respondents (67.8%) reported a decrease in the number of new orders over the past month. The number of orders increased only for 14.3%. The remaining 17.8% did not feel any changes. Size. The distribution based on the size of enterprises is almost the same for micro- (-0.6) and small enterprises (- 0.58); as well as for medium (-0.51) and large enterprises (-0.52). Region. Among different regions, new orders decreased the most in the Kyiv region (-1), while in the Rivne region they increased the most (0.11). Expected changes to new orders The business expects significant improvements in the next two months: the index of expected changes in the order portfolio is positive and equal to 0.10. 35.5% of respondents expect an increase in this indicator, while 19.8% believe that the number of orders will decrease. 44.7% of respondents do not expect any changes in the next two months. -0,33 0,03 -0,31 -0,44 -0,45 -0,08 -0,33 -0,07 -0,12 -0,08 -0,50 -0,40 -0,30 -0,20 -0,10 0,00 0,10 All Micro Small Medium Large Stocks of finished goods Stocks of finished goods exp.
  • 13. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 12 Size. The highest expectations, in terms of the enterprise size, are those of micro-enterprises (0.26), and the lowest of small enterprises – 0.08. Region. In the Sumy region, businesses expect a decrease in new orders to a greater extent than in other regions (the corresponding index is -0.67). At the same time, in the Chernivtsi region, the expectations of new orders increase are the highest (this index is 0.63). Fig. 8. Indices of changes in new orders ACCOUNT RECEIVABLES Changes compared to the previous month The value of the index of change in account receivables is positive and is 0.15. At the same time, 34.3% of respondents reported an increase in receivables, while for 17.5% it decreased. For 48.1%, nothing has changed over the past month. Size. The highest rate of receivables is for micro-enterprises (0.24). At the same time, for small enterprises, this indicator is the lowest (0.09). Region. The highest increase in receivables was recorded in the Ternopil region, where the corresponding index was 0.8, and the highest decrease was in the Vinnytsya region (-0.5). Expected changes in account receivables Over the next period, 10.2% of respondents expect this indicator to increase, and 14% to decrease. However, the majority of respondents (75.8%) believe that nothing will change. The index of expected changes in receivables is equal to zero. Size. The only positive value is the indicator for large enterprises (0.09). For all other enterprises, the value is negative and the lowest is for micro-enterprises (-0.16). Fig. 9. Indices of changes in receivables -0,52 -0,60 -0,58 -0,51 -0,52 0,10 0,26 0,08 0,15 0,10 -0,80 -0,60 -0,40 -0,20 0,00 0,20 0,40 All Micro Small Medium Large New orders New orders exp. 0,15 0,24 0,09 0,18 0,21 0,00 -0,16 -0,10 -0,02 0,09 -0,20 -0,15 -0,10 -0,05 0,00 0,05 0,10 0,15 0,20 0,25 0,30 All Micro Small Medium Large Accounts receivable Accounts receivable exp.
  • 14. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 13 ACCOUNT PAYABLES Changes compared to the previous month The payables index is also positive (0.10). 28.8% of respondents reported an increase in payables, while for 17.6% it decreased. For 53.6%, nothing has changed over the past month. Size. The highest index of payables is for large enterprises - 0.25. At the same time, the indicator differs only slightly for small (0.04) and medium-sized enterprises (0.07). But for micro-enterprises, the value of the index is 0.15. Region. Payables increased the most for enterprises in the Lviv region (the value of the corresponding index is 0.42) and decreased the most for businesses in the Vinnytsia region, where this index is equal to -0.5. Expected changes in account payables The index of expected payables, as in the case of receivables, is equal to zero. The shares of respondents who expect an increase or decrease in payables are the same (11.7%). 76.7% of respondents believe that nothing will change. Size. The index of expectations is the highest for large enterprises (0.02). At the same time, for small and medium enterprises, the value does not differ and is equal to zero. And for micro-enterprises, the value is negative (-0.03). Fig. 10. Index of changes in payables NUMBER OF WORKERS Changes compared to the previous month The index of the number of workers in the company is negative and amounts to -0.54. More than half of the respondents (57.8%) reported a decrease in the number of employees involved in all company operations. At the same time, only 1.9% indicated an increase. For 40.3%, nothing has changed over the past month. Size. This indicator is the lowest for small enterprises (-0.61). For medium-sized enterprises, it is equal to -0.58. At the same time, the value does not differ for medium and large enterprises (-0.55). Region. The highest employment rate is for enterprises in Zakarpattya and Rivne regions and amounts to -0.15. The lowest values are for enterprises in Kyiv (-0.83), Sumy (-0.78) and Chernihiv (-0.75) regions. Expected changes in the number of workers For the next one or two months, entrepreneurs and business managers expect a significant situation improvement: the index of changes in the number of employees is 0.01. At the same time, the share of respondents who believe that the number of employees will increase or decrease is almost the same and amounts to 15.9% and 14.1%, respectively. But more than half of respondents (69.9%) believe that no change will happen. 0,10 0,15 0,04 0,07 0,25 0,00 -0,03 0,00 0,00 0,02 -0,05 0,00 0,05 0,10 0,15 0,20 0,25 0,30 All Micro Small Medium Large Accounts payable Accounts payable exp.
  • 15. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 14 Size. The indicators of small and large enterprises differ only slightly (0.03 and 0.02, respectively). The indicator for micro-enterprises is equal to zero, while the value of medium-sized enterprises is negative and amounts to - 0.01. Region. The highest indicator of expectations is for the Chernivtsi region (0.38). It is the lowest in the Sumy region (-0.81). Fig. 11. Index of changes in the number of workers WORKERS ON FORCED LEAVE Changes compared to the previous month The index of the number of workers on forced leave is positive and equal to 0.35. 48.7% of enterprises reported an increase in the number of workers on forced leave. Only 11.6% indicated a decrease. For 39.6%, for last month the situation has not changed. Size. Depending on the size, the situation is the worst for micro-enterprises, where the corresponding index is 0.61. At the same time, for small and large enterprises, the value of the index differs only slightly - 0.38 and 0.40, respectively. For medium-sized enterprises, this indicator amounts to 0.34. Region. Such an increase is observed more often in Sumy and Khmelnytskiy regions (where the corresponding index was 0.81) and in Kyiv (0.69) among the different areas, and a decrease in the number of employees on forced leave is most often reported in the Chernivtsi region (- 0.27). Expected change in the number of workers on forced leave The index of expected changes in the number of workers on forced leave is close to zero and amounts to -0.01. The share of respondents who believe that the number of workers in forced leave at their company will decrease (13.8%) is slightly higher than the share of those who believe the number of employees on forced leave will increase (13.4%). And 72.7% believe that no change will happen. Size. The small enterprises expect the highest increase in the number of employees on forced leave, and their index has a positive value (0.11). The lowest is the indicator of micro-enterprises (-0.12). Region. In the Sumy region, the business expects the highest increase in the number of employees on forced leave (the corresponding index is 0.8). And in the Chernihiv region, on the contrary, the expectation that this number will decrease is the most prevalent (the index of expected changes in the number of employees on forced leave amounts to -0.58). -0,54 -0,61 -0,58 -0,55 -0,55 0,01 0,00 0,03 -0,01 0,02 -0,70 -0,60 -0,50 -0,40 -0,30 -0,20 -0,10 0,00 0,10 All Micro Small Medium Large Number of workers Number of workers exp.
  • 16. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 15 Fig. 12. Indices of changes in the number of workers on forced leave 0,35 0,61 0,38 0,34 0,40 -0,01 -0,12 0,11 -0,02 -0,07 -0,20 -0,10 0,00 0,10 0,20 0,30 0,40 0,50 0,60 0,70 All Micro Small Medium Large Workers on forced leave Workers on forced leave exp.
  • 17. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 16 SPECIAL PART OF THE SURVEY THE IMPACT OF WAR ON ENTERPRISES The impact of war on enterprises’ work 10% of enterprises surveyed ceased operating compared to the pre-war period. About a third of respondents (33%) more than halved their jobs. Another quarter of respondents (26%) worked at 50 – 74% of pre-war volumes. At the same time, for 17% of enterprises, the volume of production or services decreased slightly (by 75% - 99%). And 15% of respondents operate at 100% or more compared to pre-war volumes. Fig. 13. The impact of war on enterprises’ work (% of respondents) Results for businesses by sizes and industries. The survey results show that micro-businesses suffered the most from the war. Micro-business entities account for the highest share of enterprises that do not operate (18% of respondents). At the same time, for the large business entities, this indicator is several times lower - 10% for small and medium, and 6% for large businesses. Medium and large enterprises were more often able to fully maintain production or increase it - 18.6% and 15.2% of respondents, respectively. Fig. 14. Share of enterprises that ceased operations compared to the pre-war period (by size of enterprise, %) Results by region. The business of the Chernihiv region suffered the most from the war, where 40% of respondents reported stopping operating. Also, a high rate of not operating enterprises was recorded in the Odesa region (32%), Kyiv city (22%), Sumy (17%), and Kyiv (10%) regions. Thus, the results reflect the direct impact of active hostilities in the respective areas. On the contrary, in the western regions, there are no respondents forced to close the enterprise. In addition, in the western and central regions, there is the highest share of enterprises that have maintained or increased production. More than half (56%) of respondents in the Rivne region operate at 100% and more than in pre-war times. The corresponding indicators are also high in Zakarpattya (31%), Vinnytsya (27%), Ternopil (22%), and Khmelnytskiy (16%) regions. At the same time, it is also necessary to single 15% 16% 26% 17% 17% 10% 100% and more 25%-49% 50%-74% 75%-99% Less than 25% Not working 18,4% 9,8% 9,7% 6,1% 0,0% 5,0% 10,0% 15,0% 20,0% Micro Small Medium Large
  • 18. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 17 out the Odesa region, where the production volumes of 18% of enterprises were preserved, despite the closeness to military actions in the south. The war impact on sales/revenue Respondents also assessed changes in sales/revenue of enterprises compared to the pre-war period. Almost three-quarters (74%) of respondents (among working enterprises) report that sales/revenue have decreased or are absent; this confirms a significant decline in production and business services due to the war. For 10% of respondents, sales remained at the same level as before February 24. At the same time, 16% of respondents had an increase in sales during the state of martial law. Thus, a small part of the business could overcome the negative effects of war and take advantage of available market opportunities even to increase sales. Fig. 15. War impact on sales (% of enterprises surveyed that continue to operate) Results for businesses by sizes and industries. Decreases in revenue were recorded among most enterprises, regardless of their size. However, small businesses are more likely to report a decrease in revenue - 79% and 82% of respondents, respectively. At the same time, the corresponding indicator is 76% for large and 64% for medium businesses. In the sectoral context, no significant differences in the results of enterprises were recorded. Results by region. The preservation or growth of revenue is observed mainly in the west and center of Ukraine. Similar to the situation with production volumes the only exception is the Odesa region. The highest share of enterprises that maintained the previous level of revenue is in the Vinnytsya region (33% of respondents). In the Odesa region, 33% of respondents also kept sales volumes, as well as 31% in the Zakarpattya region and 30% in the Rivne region. The Rivne region, which maintained the level of production the best, increased sales the most. 33% of respondents in the Rivne region reported revenue growth. Revenues also increased among businesses in Odesa (20% of respondents), Ivano-Frankivsk (18%), Ternopil (13%), and Khmelnytskiy (13%) regions. Relocation of enterprise facilities The survey results show that only a small part of businesses plans to relocate their facilities to other regions. Thus, 3% of respondents were already moving facilities while surveyed. And 3% plan to move, and 1% of respondents have already moved production. So, most respondents did not transport their products and did not have such plans. Results for businesses by sizes and industries. The results for enterprises of different sizes are only slightly different. Large businesses find it more difficult to transport their facilities due to size. No large enterprise was able to transport its facilities, while 6% of micro-businesses surveyed were able to do so. However, 7% of large enterprises think about relocation. And it is the highest indicator among enterprises of different types. There are also differences by sector. Representatives of the service sector are most often involved in relocation. However, even in this sector, 85% of respondents did not move and did not plan to move. For example, 100% of trade representatives have no plans to move. 16% 10% 74% Sales not changed Sales increased Sales decreased or no sales
  • 19. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 18 Results by region. There are no plans to transport facilities in most regions of Ukraine. On the contrary, only 57% of respondents do not plan it in the Dnipropetrovsk region. Also, the issue of relocation is often present in Kyiv and Chernihiv regions. Fig. 16. Plans of relocating the company's facilities to safer regions of Ukraine Challenges for business in the wartime Rising prices for raw materials and supplies and fuel shortages are the main problems pointed out by the enterprises surveyed. For example, 55% of businesses cited rising prices for raw materials, materials, or goods they sell as one of the main problems they have faced since the beginning of the full-scale Russian invasion. 54% named fuel shortages as such. Fig. 17. The biggest challenges for the business surveyed 93% 3% 3% 1% 0% 20% 40% 60% 80% 100% No, no plans Relocating now No, but have plans to recolated Yes 55% 54% 44% 43% 39% 36% 34% 30% 12% 7% 2% 0% 10% 20% 30% 40% 50% 60% Rising prices for raw materials/goods Lack of fuel Difficulties with transportation of raw materials/goods through the territory of Ukraine Decrease in demand for products/services Lack of personnel due to conscription and/or migration Lack of working capital It is dangerous to work Prohibition of import of raw materials/semi-finished products /goods Interruptions of electricity, water or heat supply Damage to property/goods as a result of hostilities There were no problems
  • 20. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 19 Difficulties while transporting raw materials or finished goods throughout Ukraine (44%) and reducing demand for their products or services (43%) were ranked third and fourth among the obstacles to doing business. The fifth top problem for businesses is labor shortage due to conscription and/or departure to other places. This problem is relevant for 39% of enterprises. About a third of respondents mention such problems for their business in the wartime as lack of working capital (36%), dangerous work conditions (34%), and inability to import raw materials, semi-finished products, or goods from other countries because of a ban (30%). 12% of enterprises faced interruptions in electricity, water, or heat supply, and 7% suffered from property or goods damage due to hostilities. And 2% of respondents said they did not face problems in their business. Challenges for businesses by sizes and industries. There are some differences in the perception of the described problems by enterprises of different industries and groups by size. Rising prices for raw materials are most often reported in trade (67%), least in services (35%). Also, this problem is particularly acute for large enterprises (65%). The fuel shortage problem exacerbates by the increase in the size of enterprises: it is reported by 22% of micro, 55% of small, 58% of medium, and 68% of large businesses. In the sectoral context, fuel shortages are most often in agriculture (70% of respondents). The same share of agricultural enterprises (70%) reported that they face difficulties transporting raw materials or finished goods throughout Ukraine. It is more than in other industries. Decreasing demand for products or services has had the most impact on micro and small businesses. 63% of micro-enterprises and 51% of small ones pointed out this problem. For comparison, a third of enterprises faced declining demand among medium-sized and large businesses. In the sector context, the demand decline after the full-scale war began is most reported in trade (67%) and least reported in agriculture (10%). The shortage of labor during the war is more common in large and medium-sized businesses (45% and 40% respectively) than in micro and small businesses (31% and 37% respectively). Among enterprises in various sectors, the largest shortage of employees is in the industry (41%). Challenges for business by regions. There are also differences in the impact of the problems created for business by Russian aggression at the regional level3 . The two most common problems - rising prices for raw materials and fuel shortages - are most often reported by businesses in the Ternopil region (94% of respondents), as well as Rivne (89% and 86% respectively) and Ivano-Frankivsk (86% and 93% respectively) regions. And in the Volyn region, a large number of respondents (86%) complain about the rising cost of raw materials, and in the Lviv region, they report the lack of fuel (94%). The highest shares of the business indicating difficulties with the transportation of goods throughout Ukraine are in Volyn (82%) and Rivne (70%) regions. All enterprises surveyed in the Kyiv region (100%) reported that the demand for their products or services had decreased. It is the largest share among businesses in all regions. Ivano-Frankivsk (71% of enterprises), Vinnytsya (68%), and Rivne (67%) regions, as well as Kyiv (67%), face labor shortages due to conscription or employees departure more often. In the Rivne region and Kyiv, businesses report a lack of working capital (71% and 67% of respondents, respectively) more often. The danger to work in wartime is mostly reported by businesses in the Odesa region (80%), Kyiv (72%), and Kyiv region (70%). The ban on imports of raw materials, semi-finished products, or goods is felt in Lviv (79%), Ternopil (72%), Rivne (67%), and Ivano- Frankivsk (64%) regions more than in others. Business in the Chernihiv region (77%), where hostilities have taken place since the beginning of the full-scale Russian invasion, indicates interruptions in electricity, water, or heat supply the most often. Chernihiv itself was deprived of electricity, water, and heat for about a month. Business in the Chernihiv region cites damage to property or goods due to war among the war-related problems more often than in other regions (50% of respondents). 3 The comparison does not include regions where enterprises were not surveyed or where the number of enterprises surveyed is insufficient to analyze. For more details see the “Sample” chapter.
  • 21. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 20 THE WAR IMPACT ON THE ENTERPRISES’ EXPORT ACTIVITIES More than half of the businesses surveyed (55%) are exporters, but not all managed to maintain their export activities after the war began. Almost half (47%) of exporters had to stop exporting after February 24, 2022, and as of the survey, has not restored export activity. Another 9% of exporters surveyed stopped exporting after the war began but were able to recover it. The rest of the exporters (48%) continued to supply their products abroad despite the war. More than a third (37%) of the enterprises surveyed have never exported and do not plan it. However, 7% of respondents have not been exporting, but they want to start exporting soon. It may confirm the optimism of the part of the business that has positive expectations for the near future. Fig. 18. Impact on export activities (% of exporters surveyed) Results for businesses by sizes. The survey results confirm that the probability of export activities increases with the growth of business size. Thus, 69% of micro and 59% of small businesses have never exported. At the same time, this figure is only 19% and 13% for medium-sized enterprises.4 At the same time, the export activities of small and medium-sized businesses suffered more than of the large ones. After February 24, 202265% of small and 51% of medium-sized enterprises stopped exporting and did not resume export when surveyed. This figure is only 33% for large enterprises. Results by region. The results show that the export stoppage largely does not depend on the company's geographical location, as exporters in different regions were affected. For example, 27% of exporters from Dnipropetrovsk, 22% from Vinnytsya, and 20% from Volyn regions stopped exporting and failed to restore it. At the same time, in Kyiv, this figure is 82%. The lowest share of enterprises that could not resume exports is in Zakarpattya (13% of respondents). Export problems after February 24, 2022 The survey shows that only 5% of exporters had no problems with exports after the war started. The main problem for businesses is the inability to produce enough goods (services) to meet demand in foreign markets (34% of respondents). The obstacle ranked second is queues at the western borders of Ukraine; it was indicated by 32% of exporters. The third problem is the falling demand for products/services of the enterprise in foreign markets (28%). Besides this, respondents often complain about the inability to export by sea due to the blockage of sea routes (27 %%). Exporters also point out other logistical problems: lack of railway cars, trucks, and drivers (26%). 4 Such a high level of business involvement in export activities also reflects the characteristics of the survey sample, which primarily reflects the largest enterprises in the production industry. 44% 47% 9% 0% 20% 40% 60% 80% 100% Continues exporting Stopped exporting on 24.02.2022, but not resumed yet Stopped exporting on 24.02.2022, but already resumed
  • 22. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 21 Fig. 19. Obstacles exporting companies faced after February 24, 2022 5 Some exporters point out the issue of customs work among the problems. 17% of respondents complain about complex customs formalities, and 5% complain about corruption in customs. The need to reorient exports from CIS markets to other countries was the problem for 12% of respondents. Some exporters also indicated their options for barriers to exports. For instance, respondents mentioned more expensive delivery, shutdowns of courier services, and restrictions on the departure of male drivers. Some exporters have not been able to resume operations. Results for businesses by sizes and industries. The relevance of individual obstacles differs for businesses of different sizes. For example, large business is more likely to complain about logistical problems: the inability to export by sea and the lack of railcar/trucks/drivers. At the same time, falling demand for their products/services on foreign markets and corruption in customs are more painful for small businesses. Not a single respondent has complained about corruption at customs among large enterprises. We should mention that industrial enterprises dominate in the exporters' sample. Thus, the rating of obstacles primarily reflects the problems of Ukrainian processing enterprises. The war impact on the number of foreign markets The study results confirm a significant reduction in Ukraine's export opportunities. Almost one in five exporters completely stopped exporting (18% of respondents).6 Additionally, every second exporter (50%) reports a decrease in the destinations to which goods/services were exported compared to pre-war times. Thus, only 30% of enterprises did not experience a reduction in trading partner countries, and 2% were even able to expand the export geography. 5 The amount of answers may exceed 100%, as respondents were able to choose several answers. 6 Some companies that stopped exporting also assessed the reduction of markets. 5% 12% 16% 17% 26% 27% 28% 32% 34% 0% 5% 10% 15% 20% 25% 30% 35% 40% Corruption at Ukraine's customs Reorientation from CIS markets Other Complex customs formalities Lack or railway wagons/trucks/drivers Impossibility to export by sea Lack of demand for enterprise's goods/services Lines at the Western border of Ukraine Inability to meed demand in foreign markets
  • 23. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 22 Fig. 20. Has the number of countries to which your company exports goods/services changed compared to pre-war times? (% of exporters) Results for businesses by sizes. The trade reduction is reported primarily by large enterprises. 61% of large business representatives indicated a decrease in the number of countries to which they export goods/services. At the same time, this indicator is 36% for small and 48% for medium enterprises. However, the smallest share of enterprises that had to stop fully exporting is among large businesses (only 7% of respondents). Small and medium-sized enterprises reported the export activities stoppage several times more often (21% and 24%, respectively). These results may indicate that large business is more resilient to martial law challenges than the SME sector. Therefore, it is more likely that large enterprises only reduce export activity but do not stop it completely. GOVERNMENT POLICY Assessment of government policy to support business Entrepreneurs and business managers were asked to estimate the current state policy to support business. They could assess it positively, negatively, or neutrally. The largest share of responses (42%) fell on the “neutral” option. At the same time, there are more positive assessments than negative ones: 19% of respondents positively estimated the state policy on business support, and 11% - negatively. The remaining 28% of respondents could not answer this question. Fig. 21. Assessment of government policy to support business Microenterprises are less likely to assess government policies to support business than large businesses. 14% of them gave a negative assessment, although this share ranges between 10 - 12% among the small, medium, and large enterprises. Also, representatives of micro-enterprises could not give such an assessment more often than others (37%, and from 23% to 28%, among others). In the industries context, the agricultural enterprises most often gave positive assessments (33%), and businesses operating in the service sector gave them the least often (12%). More than half of the business representatives surveyed in the Volyn region (52%) positively assessed the government policy on business support. A large share of respondents gave positive assessments in the Kyiv region (40%). At the same time, every fifth respondent in the Kyiv region (20%) negatively assessed the government 18% 50% 30% 2% 0% 20% 40% 60% 80% 100% Export stopped Number decreased No changes Number increased 19% 42% 11% 28% 0% 10% 20% 30% 40% 50% Positively Neutrally Negatively Don't know / Didn't answer
  • 24. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 23 policy on business support. It is one of the largest shares compared to other regions. Negative assessments were also relatively frequent in Chernihiv (20%), Khmelnytskiy (19%), Dnipropetrovsk (18%) regions, and Kyiv (17%). Expected government economic or regulatory policy As part of this survey, business representatives were asked what state’s economic or regulatory policies would improve the situation for their enterprises under the current conditions. This question was open, i.e. respondents could answer in their own words. The most frequently expressed expectations were taxes reduction or abolition, including land and real estate taxes, excise duties, import customs duties, and tax holidays. Several respondents mentioned the necessity to unblock tax invoices. Some respondents said that changes in taxation are needed, without naming which ones. For example, respondents mentioned the following regarding taxes: “taxes reduction,” “tax burden reduction,” “fiscal pressure reduction,” “tax holidays,” “unblocking pre-war tax invoices,” “excise duty abolition,” “VAT abolition,” “VAT refund,” “electronic VAT accounting restoration,” “reduction or temporary abolition of customs duties,” “change in the tax system at all levels,” “real estate and land taxes reduction,” “no need to increase the military tax to 3%”. A significant share of expectations for loans is available loans, soft or interest-free loans, credit vacations, interest compensation on existing loans, and simplified loan procedures. Examples of such recommendations from respondents are: “opening credit lines for other businesses (not just agricultural)”, “affordable and cheap loans”, “zero lending or interest rate reduction”, and “providing working capital (can be a soft loan) for the urgent start of production”, “lending for the equipment and raw materials purchase, we could start exporting”, “quick or easy (without huge hundred-page questionnaires and a bunch of certificates) money at low-interest rates for businesses”. Table 1. The main expectations of respondents from government policy Main expectations from government policy • tax and customs benefits • affordable loans • simplification of legislation and customs procedures • state procurement • investment into reconstruction • information and consulting They quite often expressed the need for government procurement and the simplification of legislation, customs procedures, and, in particular, imports. In the context of imports, several businesses expect the liberalization of non-critical imports. Speaking about legislative simplifications, businesses mentioned the following: “to simplify legislation”, “to postpone cash registers introduction”, “to allow men involved in export business processes to temporarily cross the border”, “to reduce bureaucracy”, “to simplify customs procedures”, “to allow foreign exchange transactions for products import”, “to allow market exchange rate”, “to change the criteria for critical imports”, “to expand the list of critical imports”, “to simplify the conditions for the purchase of the raw materials”, and “to remove unnecessary certification”. Business representatives also note the importance of investment. In particular, they expect investment into the restoration of damaged property and roads, as well as property investment insurance and foreign investment: “allocation of funds for housing repair and reconstruction”, “grants to support affected businesses”, “investments to restore damaged property”, “support and revival of the regions of Ukraine that were occupied or sieged”. Some respondents expressed the need to stabilize or regulate fuel prices and increase their supply. Some respondents need well-established logistics and information or advice on changes in legislation during the war.
  • 25. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 24 Other less common wishes expressed by businesses were about the customs issues, the mobilization of workers, and individual politicians: “help us get out of the occupation”, “reduce corruption”, “stop smuggling”, as well as “synchronize European and Ukrainian customs”, “develop a transparent mechanism to book critical employees for the company”, “fire Hetmantsev”, “do not stay in the way of the entrepreneurs”. Although in this question, we asked only about economic or regulatory policies during the war and did not cover other scenarios, businesses often said that the first step was to win the war, end the war, and bring peace. This answer was the most common in various phrasings, although it went beyond the question.
  • 26. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 25 SURVEY METHODOLOGY The survey "Ukrainian Business in Wartime" was conducted using a combination of several quantitative survey methods: self-completion of the online check-list and telephone interviews of business representatives filling out their responses into an online check-list. First, the IER sent a questionnaire to Ukrainian companies as an online form. Some respondents filled it out themselves. The IER also conducted a survey through partners in the regions, when the same questions were asked to business representatives by interviewers, and their answers were added to an online checklist. As a result, all responses (filled by the respondents themselves and provided to the interviewers) were collected in one database. After the survey, IER experts monitored and cleaned up the data and analyzed the responses. This survey examines the indicators of the business climate and conditions studied by the IER in the quarterly surveys of industrial enterprises within the project "Business Survey." It includes aggregated industry prospects indicator and indices that in numerical terms show recent changes in such important business indicators as production and sales, exports, raw materials stocks, the new orders number, etc., and business expectations for their chances for the next one-two months short period. All the indices below are calculated according to a single methodology. We count responses as +1 when the company responds that the rate has increased, 0 if it has not changed, and -1 if it has decreased. For example, if out of 100 respondents, 20 indicated an increase in production, 50 respondents its reduction, and 30 said that everything remained unchanged, the corresponding value of the index will be -0.30. A positive (negative) index value means that the share of enterprises where production has increased is larger (smaller) than the number of those where production has decreased. Such indices help control the dynamics of changes in these indicators, compare them over time and quickly assess the general direction of changes in business conditions and the situation at the enterprises. The field phase of the survey lasted from April 28 to May 7, 2022. THE SAMPLE A total of 327 companies representing various industries were interviewed. The majority of businesses surveyed (304 companies or 93% of the sample) are legal entities. 7% or 27 entities are individual entrepreneurs. The enterprises surveyed are located in Vinnytsia, Volyn, Dnipropetrovsk, Zakarpattya, Zaporizhya, Ivano-Frankivsk, Kyiv, Kirovohrad, Lviv, Odesa, Poltava, Rivne, Sumy, Ternopil, Khmelnytskiy, Cherkasy, Chernivtsi and Chernihiv regions as well as in Kyiv and Kyiv region. There are from 3 to 32 enterprises surveyed in each of these regions. The enterprise indicated the area where they were before the full-scale war in the survey. There are enterprises differing in sizes determined by the number of employees among the companies surveyed. 49 enterprises or 15% of the sample are micro-enterprises (up to 10 employees). 95 enterprises or 29% of the sample are small enterprises (from 11 to 50 employees). Medium-sized enterprises (from 51 to 250 employees) amount to 115 or 35% of the sample. 68 enterprises or 21% of the sample are large enterprises (more than 250 employees). The largest share of the sample by sector (266 enterprises or 81%) includes industrial enterprises. But representatives of the services sector (34 companies or 10% of the sample), trade (15 companies or 5% of the sample) and agriculture (12 companies or 4% of the sample) also are among the businesses surveyed.
  • 27. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 26 APPENDIX 1. Survey results in figures Performance indicators of enterprises and business environment Performance indicators of enterprises and business environment by size, indices of change Total Micro Small Medium Large Production -0.55 -0.64 -0.67 -0.59 -0.45 Expected changes in production 0.12 0.18 0.04 0.28 0.05 Sales -0.48 -0.70 -0.63 -0.50 -0.40 Expected sales changes 0.11 0.13 0.07 0.27 0.02 Export -0.42 -0.60 -0.63 -0.72 -0.64 Expected changes in exports 0.07 0.00 0.07 0.31 -0.03 Account receivables 0.15 0.24 0.09 0.18 0.21 Expected changes in account receivables 0.00 -0.16 -0.10 -0.02 0.09 Account payables 0.10 0.15 0.04 0.07 0.25 Expected changes in accounts payable 0.00 -0.03 0.00 0.00 0.02 Stocks of raw materials -0.62 -0.49 -0.64 -0.72 -0.66 Expected changes in stocks of raw material 0.01 -0.15 -0.10 0.12 0.00 Stocks of finished goods -0.33 0.03 -0.31 -0.44 -0.45 Expected changes in stocks of finished goods -0.08 -0.33 -0.07 -0.12 -0.08 New orders -0.52 -0.60 -0.58 -0.51 -0.52 Expected changes in new orders 0.10 0.26 0.08 0.15 0.10 Number of workers -0.54 -0.61 -0.58 -0.55 -0.55 Expected changes in the number of workers 0.01 0.00 0.03 -0.01 0.02 Number of workers on forced leave 0.35 0.61 0.38 0.34 0.40 Expected changes in the number of workers on forced leave -0.01 -0.12 0.11 -0.02 -0.07 Assessment of the financial and economic situation at the enterprise -0.36 -0.59 -0.45 -0.28 -0.34 Expected changes in the financial and economic situation at the enterprise 0.07 0.14 0.00 0.27 -0.11 Assessment of business environment -0.54 -0.64 -0.57 -0.47 -0.64 Expected changes in the business environment 0.01 0.04 -0.05 0.24 -0.18 Challenges faced by business in wartime Challenges faced by business in wartime, by size of business, indices of change Total Micro Small Medium Large Rising prices for raw materials/goods 55% 53% 54% 52% 65% Lack of fuel 54% 22% 55% 58% 68% Difficulties to transport raw materials/ goods throughout Ukraine 44% 41% 39% 46% 51% Decrease in demand for products/services 43% 63% 51% 33% 34% Labor shortage due to conscription and/or migration 39% 31% 37% 40% 45% Lack of working capital 36% 41% 46% 34% 22% It is dangerous to work 34% 33% 32% 35% 34% Ban for import of raw materials/semi-finished products/goods 30% 16% 27% 35% 34% Interruptions to electricity, water or heat supply 12% 18% 10% 11% 12% Damage to property/goods due to hostilities 7% 10% 3% 6% 9% Did not face problems 2% 0% 3% 4% 0%
  • 28. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 27 Challenges faced by business in wartime, by sector, % of respondents Total Agriculture Industry Trade Services Rising prices for raw materials/goods 55% 50% 57% 67% 35% Lack of fuel 54% 70% 54% 33% 59% Difficulties to transport raw materials/ goods throughout Ukraine 44% 70% 46% 40% 26% Decrease in demand for products/services 43% 10% 43% 67% 41% Labor shortage due to conscription and/or migration 39% 10% 41% 33% 29% Lack of working capital 36% 40% 35% 40% 41% It is dangerous to work 34% 40% 33% 33% 38% Ban for import of raw materials/semi- finished products/goods 30% 10% 31% 47% 15% Interruptions to electricity, water or heat supply 12% 20% 10% 13% 21% Damage to property/goods due to hostilities 7% 10% 6% 13% 3% Did not face problems 2% 0% 3% 0% 0% Assessments of the government policy to support business Assessment of the government policy on business support by the size of the business, % of respondents Total Micro Small Medium Large Positive 19% 18% 17% 20% 19% Neutral 42% 31% 43% 47% 41% Negative 11% 14% 12% 10% 10% Don't know / Didn't answer 28% 37% 28% 23% 29% Assessment of the government policy on business support by sector, % of respondents Total Agriculture Industry Trade Services Positive 19% 33% 19% 20% 12% Neutral 42% 25% 44% 27% 41% Negative 11% 8% 11% 20% 6% Don't know / Didn't answer 28% 33% 26% 33% 41% The war impact Assessments of the war impact on the volume of goods and services production (by size of business), % of respondents Total Micro Small Medium Large The company does not work 10% 18% 10% 10% 6% Works on less than 25% of pre-war volumes 17% 29% 16% 11% 20% Approximately 25% -49% of pre-war volumes 17% 22% 17% 11% 17% Approximately 50% -74% of pre-war volumes 26% 14% 28% 27% 27% Approximately 75% -99% of pre-war volumes 16% 6% 15% 23% 15% 100% or more of the pre-war volumes 15% 10% 13% 19% 15% Has your company moved its facilities to safer regions?, % of respondents Total Micro Small Medium Large Moving facilities right now 3% 6.1% 0.0% 6.3% 0.0% No, and do not plan 93% 87.9% 100.0% 89.5% 93.1% No, but plan to move 3% 0.0% 0.0% 3.2% 6.9% Yes, moved 1% 0.0% 0.0% 3.2% 6.9%
  • 29. Business Survey / For Fair and Transparent Customs Monthly Enterprises Survey. May 2022 28 The war impact on export Changes in export activity due to the war, % of respondents Total Micro7 Small Medium Large Continues to export 44% - 30% 37% 61% The company stopped exporting after the full- scale war began on 24.02.2022 and now does not export 47% - 65% 51% 33% The company stopped exporting after the full- scale war began but has now restored it 9% - 5% 13% 7% Has the number of countries to which your company exports goods/services changed compared to the pre-war period?, % of respondents Total Micro8 Small Medium Large No, it hasn't changed 30% - 42.9% 27.6% 29.5% The company stopped exporting at all 18% - 21.4% 24.1% 6.8% Yes, it has changed: the number of countries increased 2% - 0.0% 0.0% 2.3% Yes, it has changed: the number of countries decreased 50% - 35.7% 48.3% 61.4% 7 The fullness of the subsample is insufficient for the analysis of micro-enterprises in this matter. 8 The fullness of the subsample is insufficient for the analysis of micro-enterprises in this matter.