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Businesscase LinkedPeople Wim de Gier Leaseplan
1.
Session CCS115 Orlando,
18 January 2012 13:30-14:30 Utrecht, 14 February 2012 12.45-13.25 Linking people with LinkedPeople Wim de Gier Senior Global Project Manager LeasePlan Corporation N.V. © 2012 IBM Corporation
2.
It’s all about
the human connection | © 2012 IBM Corporation
3.
http://twitter.com/skywim
http://nl.linkedin.com/in/wimdegier http://facebook/Wimdegier Certified Senior Global Project Manager IPMA Level B Corporate Strategy & Development | LeasePlan Corporation N.V. Tel: +31 36 529 3513 | Mob: +31 6 223 814 70 Fax: +31 36 529 3806 | wim.de.gier@leaseplancorp.com Side roles •IPMA Lead assessor IPMA level B and C •Member of the Dutch IPMA Exam committee •Visiting Lecturer Project Management MBA | © 2012 IBM Corporation
4.
LeasePlan Corporation manages
over 1.4 million cars in 30 countries 38 companies including a Dutch bank 6000+ employees Finland Netherlands Norway Sweden United Kingdom Germany Ireland Denmark Belgium Poland France Luxemburg Romania Greece United States Switzerland Portugal Spain Turkey Italy Austria Hungary Mexico Czech Republic Slovakia United Arab Emirates India Brazil New Zealand Australia Number of vehicles excludes cars managed by QEK and other activities within LeasePlan Corporation | © 2012 IBM Corporation
5.
Agenda ■
Background presentation? ■ Why LinkedPeople ■ Pilot ■ Project ─ “yellow” adoption ─ “blue” structure ■ Facts and figures ■ Key take aways PAGE 5 | © 2012 IBM Corporation
6.
Why this Presentation? ■
Social media is changing the world. ■ Social media is changing the way we do business ■ Social media is changing (global) projects ■ Social media is changing my role (LeasePlan => frontrunner) ─ Levels and speed of interaction (closed to transparent) ─ Cultures (like Austria - US - Portugal) ─ Distance (New Zealand to The Netherlands) ─ Language (One?) ─ Transparent creativity (input from all / co-creation / Venkat-Ramaswamy) ─ Social responsibility (Flights, human capital, printing) | © 2012 IBM Corporation PAGE 6
7.
LinkedPeople timelines Q4
2008 17 January 2009 23 September 2009 Q4 2009 •Initial investigation •Pilot Kick-Off •Pilot successful and •Web 2.0 strategy by ISA based on meeting on hold Gartner research Q1 2010 25 May 2010 15 November 2010 December/January 2011 •Project define •EMT approval for •First entities live •LPUK, LPNL and phase develop phase and (LPNO, LPSE, LPFI, LPPT live first 6 entities LPDK, LPHU, LPCorp, LPIS) 25 January 2011 February/March 2011 1 April – 1 August 2011 July/August 2011 •EMT approval to move •First the new release •All other 28 entities live •Adoption boost ahead (risk and solved along •Mobile •Interesting discussion the way) •Handover CorpCom & •Live demo LPIS •Final Project Board September -> ….. • New release 3.0.1 • Further roll out Mobile • LPNZ, LPAU • Project closure | © 2012 IBM Corporation
8.
WHY
9.
LinkedPeople leverages the
LeasePlan brain | © 2012 IBM Corporation
10.
Example 1: A
real life situation without LinkedPeople... | © 2012 IBM Corporation
11.
... and with
LinkedPeople ■ Easily find people with specific expertise ■ Effective communication, no e-mail overkill ■ Time saving | © 2012 IBM Corporation
12.
Example 2: Connecting
our people: current situation ■ Our 6,000 people worldwide: hard to connect with each other ■ Available directories to find people: - Email - on name basis only - Local telephone books - not accessible cross border - Group address book on Intranet - management only - Domino directory - IT driven, information not complete | © 2012 IBM Corporation
13.
Business case (benefits)
• Knowledge sharing • Communication • Product development • Social capital • Innovation • Human Resources | © 2012 IBM Corporation PAGE 13
14.
PILOT
15.
LinkedPeople and the
current intranet | © 2012 IBM Corporation PAGE 15
16.
LinkedPeople => IBM
Connections Home page Profiles Communities Blogs Files Activities Wikis Dogear Latest version 3.0.1 including Media Gallery | © 2012 IBM Corporation
17.
PILOT who and
what •170 staff •30 countries •3 units •Promotion flyers •Wannabees | © 2012 IBM Corporation PAGE 17
18.
Survey
| © 2012 IBM Corporation PAGE 18
19.
LeasePlan Web 2.0
Initiatives | © 2012 IBM Corporation
20.
PROJECT
21.
Adoption
| © 2012 IBM Corporation
22.
Social media for
daily activities Examples •collaborate in a project •collaborate in meetings (agenda, minutes) •respond to a customer question •prepare a customer visit •prepare a customer presentation •collaborate on a customer proposal •prepare an event •respond to a Request for Information/Proposal •respond to a business process exception •look for information •ask questions •work out an idea •write a report with a team •do research •organise work •find experts •create and maintain professional relationships •communicate with or to an audience •share knowledge | © 2012 IBM Corporation
23.
Scenarios
| © 2012 IBM Corporation PAGE 23
24.
LinkedPeople Introduction Movie
| © 2012 IBM Corporation PAGE 24
25.
Measurement
Usage Perception Business value • short term • mid term • long term | © 2012 IBM Corporation PAGE 25
26.
How does LinkedPeople
help (global) projects? •(Global) project community •Blogs / project updates •Agenda, minutes and actions (always up to date and nimble) •All project files at one place and automatic version control •Discussion platform •(General) Questions / buddy countries on the fly •Video’s and pictures library •Idea creation and (global) voting •Available on mobiles and iPads | © 2012 IBM Corporation 26
27.
Governance Yellow versus
Blue •Legal policy •Domain managers •How to set-up a community •7 Instruction movies •Checking •Corporate/local ownership | © 2012 IBM Corporation PAGE 27
28.
Language
| © 2012 IBM Corporation PAGE 28
29.
Current LinkedPeople usage •WWW:
1-9-90 •LeasePlan: 4-16-80 •Over 750 communities •38% closed •More and more business critical | © 2012 IBM Corporation •Usage growing strong and in different ways (culture) PAGE 29
30.
Total number of
created features in LinkedPeople | © 2012 IBM Corporation
31.
Type of communities
(total 778) December 2011 | © 2012 IBM Corporation
32.
Management
| © 2012 IBM Corporation PAGE 32
33.
Project closure and
feedback video from our CEO | © 2012 IBM Corporation
34.
Key take aways ■
Scenarios ■ CEO / board involvement ■ It’s NOT Facebook but corporate brain! ■ Transparency is a culture change, not IT ■ Adoption / IT 80 / 20 | © 2012 IBM Corporation PAGE 34
35.
Have your questions
been answered? ■ Social media is changing the world. ■ Social media is changing the way we do business ■ Social media is changing (global) projects Wrap-up discussed items: ─ Social media is changing your role ─ Levels and speed of interaction (closed to transparent) ─ Cultures (like LPAT – LPUS) ─ Distance (Like LPNZ) ─ Language (One?) ─ Transparent creativity (input from all / co-creation / Venkat-Ramaswamy) ─ Social responsibility (flights, human capital, printing) | © 2012 IBM Corporation PAGE 35
36.
http://twitter.com/skywim
http://nl.linkedin.com/in/wimdegier http://facebook/Wimdegier Certified Senior Global Project Manager IPMA Level B Corporate Strategy & Development | LeasePlan Corporation N.V. Tel: +31 36 529 3513 | Mob: +31 6 223 814 70 Fax: +31 36 529 3806 | wim.de.gier@leaseplancorp.com Side roles •IPMA Lead assessor IPMA level B and C •Member of the Dutch IPMA Exam committee •Visiting Lecturer Project Management MBA | © 2012 IBM Corporation
37.
Page 37
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