Jerry Miller - IBM Maximo for Utilities Architect takes us through IBM Maximo and how it can help your business. Feel free to check out his blog at

1. IBM Maximo for Utilities Jerry Miller – Utilities Product Architect

6. Maximo for Utilities MUWG – Maximo Utilities Working Group

7. A Comprehensive Approach to Industry Solutions Products Services Approach & Strategy Closed Loop Program Industry Thought Leaders Best Practices Advisory Councils Industry User Communities Development Partners Domain Expertise on Staff Architecting for Industry “Ecosystem” Specialized Support Staff Certified Personnel Specialized Tools & Accelerators Implementation Methodology Deep Domain Expertise We invest across the business to develop, deliver, and support a solution to help your business address challenges, manage risk, and seize opportunities.

10. Magic Quadrant for Enterprise Asset Management for Transmission and Distribution 16 September 2009 © Gartner, Inc. Kristian Steenstrup T&D D: G00170316 The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from IBM.

11. Maximo for Utilities Industry Solution Covers a large footprint with most distribution customers Project Mgt Mobile Data Supply Chain Supply Chain Work Management Asset Management Spatial Systems Real-Time Systems Repair Work Outage Management SCADA / EMS /DMS Network Events Trouble Calls Outage Status Back-Office Back-Office Resource Management Customer Service Work Data Historian Data Historian Data Historian Service Status Customer Service Service Work Follow-up Work Initiated Work Planned Work Scheduled Work Mgt. Data Mgt. Data CUs Unplanned Work Work Initiation Work Planning & Estimating Work Management & Tracking Work Reporting & Closing Work Scheduling Compatible Units (CUs) Mgt. Data Project Work Work Status Project Management Maintenance Rules Asset Investment Planning Routine Work Generation Asset Analysis Asset Analysis Asset Analysis Asset Records Management Investment Programs Asset Analytics Asset History Asset Condition As-Built Facilities and Field Data Inspection & Routine Maint. Actual Contractor Contract Management Materials Management Actual Materials Finance & Accounting GL Accounts Billing Requests Crew Composition Capacity Planning & Forecasting Work Forecast Crew Configuration Material Reservations Materials Management Procurement Material Status Purchase Requests Re-Order Requests Property Units HR Payroll Actual Labor Asset Value Time Entry Actual Labor Plant Accounting Finance & Accounting Actual Payments CUs Designs & As-Builts Existing Facilities Changed Facilities Graphic Design GIS Work to Design As-Designed Network Model Asset Attributes Customer Data Work Completion Details GIS Data Work Details Work Details Work Dispatch Work to Dispatch Work Status Field Recording Mobile Network

12. Data Historian Project Mgt Mobile Data Supply Chain Supply Chain Work Management Asset Management Spatial Systems Real-Time Systems Back-Office Back-Office Resource Management Customer Service Work Maximo Add-on Products, Partner Solutions, and the MIF can provide interoperability to the rest Repair Work Outage Management SCADA / EMS Network Events Trouble Calls Outage Status Service Status Customer Service Service Work Follow-up Work Initiated Work Planned Work Scheduled Work Mgt. Data Mgt. Data CUs Unplanned Work Work Initiation Work Planning & Estimating Work Management & Tracking Work Reporting & Closing Work Scheduling Compatible Units (CUs) Mgt. Data Project Work Work Status Project Management Maintenance Rules Asset Investment Planning Routine Work Generation Asset Analysis Asset Analysis Asset Analysis Asset Records Management Investment Programs Asset Analytics Asset History Asset Condition As-Built Facilities and Field Data Inspection & Routine Maint. Actual Contractor Contract Management Materials Management Actual Materials Finance & Accounting GL Accounts Billing Requests Crew Composition Capacity Planning & Forecasting Work Forecast Crew Configuration Material Reservations Materials Management Procurement Material Status Purchase Requests Re-Order Requests Property Units HR Payroll Actual Labor Asset Value Time Entry Actual Labor Plant Accounting Finance & Accounting Actual Payments CUs Designs & As-Builts Existing Facilities Changed Facilities Graphic Design GIS Work to Design As-Designed Network Model Asset Attributes Customer Data Work Completion Details GIS Data Work Details Work Details Work Dispatch Work to Dispatch Work Status Field Recording Mobile Network

14. Release 7.1.1 Spatial 7.1.1.1 now available supporting ESRI 9.3.1 SP1

23. Enhancement – Scheduler for Crews

27. Maximo Spatial Asset Management @ Pulse 2010 Las Vegas USA

28. IBM Maximo Spatial Asset Management The core of the SAFE architecture software stack, spatially - enabled with ESRI ArcGIS ® IBM Maximo IBM Maximo ® ® with ESRI with ESRI ArcGIS ArcGIS ® ® Server Server for service management for service management Perform asset editing and work orders spatially.. Extensible – – e.g., workforce routing, geo - - spatial processing.. GIS GIS digital infrastructure data is the System of Record GIS

29. Maximo Spatial - Features and Benefits More Accurately define work locations When a new service request is created, either manually or through a call center, having access to a map of the region to determine the location of the problem leads to a more efficient resolution. Plan and schedule work by area Query a map by Address Optimize technicians travel time Advanced analytics Ability to look at a number of open work orders and create a project or work package using a map view. Query work order by status, work type or craft requirements to find related work. When trying to locate an asset or work order users can query the map by a specific address. By having a work orders location accurately specified, there is less time spent on travel trying to find the correct address or location, and less time traveling between work locations inefficiently. Ability to overlay information on a map like traffic or weather information, asset failure history or population to prioritize work, schedule outages or plan future maintenance projects.

30. Demonstration of Maximo for Utilities 7.1.2 – Beta – Revenue Meter Lifecycle Asset Management

31. Meter Assets Application Supports meters as an asset record

32. Test Results Tab Create WO Supports test results Able to import an XML or text file from a third party testing application Work order creation is needed for replacing or retiring a meter

33. Define Meter Templates Templates determine the number of meters that will be sampled depending on the population size. Both linear and non linear sampling templates can be defined.

36. Q u e s t i o n s ? Terry Saunders ( [email_address] ) for general product questions Gary Cooper ( [email_address] ) for Maximo Spatial questions (GIS) Jerry Miller ( [email_address] ) for Utilities T&D questions Ron Wallace ( [email_address] ) Utilities & EAM Marketing Dianne DePuy ( [email_address] ) Utilities Industry Leader Kim Woodbury ( [email_address] ) for commercial & product questions Don Fenhagen ( [email_address] ) for Spatial Implementation questions Let’s build a smarter planet

37. Questions and Discussion? Backup Slide Details

39. Maximo for Utilities CU Library Sample Hierarchy

40. Maximo for Utilities CU Library Business Process Create New CU at PENDING Update Control Flags Add Details Add CU Classifications Test and Verify CU Change Status to ACTIVE

41. Maximo for Utilities CU Estimate Sample Hierarchy

42. Maximo for Utilities CU Estimate Business Process Create Master Work Order Work Order Tracking Identify Est Requirements Perform Site Assessment Create Sketch/Design Manual Process Next Page Apply WO Plan to Master WO Accept Estimate Generate Estimate Enter Work Required Enter Station / Design Points Apply CU Parameters Apply CU’s Estimate Request

43. Maximo for Utilities CU Estimate Process Cont. Work Order Tracking Estimate Request Variance NO YES Prior Page Close Work Compare To Estimate Report Actuals Approve & Execute WOs Create As Built Estimate