IBM offers deep experience designing and implementing Medical Homes. In Medical Homes, physician-led care teams partner with individual patients to provide comprehensive, coordinated and integrated care, for optimal health and wellness.

1. IBM Healthcare and Life Sciences
To support your business objectives
IBM and the Medical Home
Advancing Medical Home Initiatives A Leader in Promoting Transformation sustainable model of care. Along with
Today the Patient Centered Primary through the Patient Centered Medical healthcare industry and government
Care Collaborative (PCPCC) —a Home policy leaders, IBM believes that the
coalition of more than 300 major As the founding member of the PCPCC, patient centered medical home model
employers, consumer groups, patient IBM has been working with healthcare can enable the transformation required.
quality organizations, health plans, organizations around the world to help
labor unions, hospitals, physician improve quality and lower costs in The patient centered medical home
organizations and many others—has healthcare. IBM has consulted with model is defined by several core
joined together to develop and healthcare systems in hundreds of concepts:
advance the concept of the patient countries and understands the impact • A primary care physician-led
centered medical home. The PCPCC of these systems on the health, well- care team, where each patient
along with most healthcare ness and productivity of employees has a personal relationship with a
organizations, and federal and state in those countries. Based upon its primary care physician who provides
government agencies, realizes experience as both a healthcare continuous and comprehensive care.
healthcare has to change. It has solutions provider and as a major The physician guides care, with a
become a national imperative to reduce employer challenged to provide whole person orientation, throughout
the costs of healthcare, to increase healthcare programs for hundreds of the full spectrum of care need
access to care for all citizens, and to thousands of employees and their • Quality, Safety and enhanced access
improve the quality of care. The PCPCC dependents, it has become clear that are hallmarks
believes the patient centered medical change is necessary; change in the • A proactive focus on chronic disease
home model of care delivery will core elements of care delivery, change management, prevention and wellness
improve individual health, control costs in incentives to support doctors provid- rather a reactive, episodic focus
and sustain the viability of the U.S. ing a comprehensive approach to care, on healthcare
healthcare delivery system. and change in the systems supporting • A technology and information
care delivery professionals. infrastructure that supports
collaboration and sharing of
IBM is actively engaged in collabora- information among care team members
tive efforts with other employers to and with the individual
promote the medical home delivery
model in various regional and state
initiatives, and is actively working with
policy and legislative bodies to create
the changes needed to generate a

2. Such a patient-centered system is one IBM offers deep experience integrating
that is instrumented so that outcomes and solutions that create a patient centered
results can be measured, sensed and medical home environment in a
seen… interconnected with all informa- practice, a clinic, a hospital, and at the
tion linked so that clinical care teams can national and country level. Our highly
access the same integrated information skilled consultants can provide
Reference to deliver, safer, more effective, more guidance to identify the optimal starting
Geisinger Health System, which services efficient care at a lower cost…and point to meet the transformational
a major portion of the rural Pennsylvania intelligent in helping to deliver insights that priorities of your enterprise and keep
population, was one of the first health- create new value for patients and citizens phased implementations on track to
care organizations in the US to implement at large to make better, more informed meet expectations. IBM’s deep
an electronic health record (EHR), which lifestyle choices. experience and understanding of both
is a first step towards a Medical Home healthcare and government industries
model. In continuing with their leading What is IBM’s Solution? fosters better collaboration to support
use of technology in healthcare, IBM has developed a process the transformation of healthcare on
Geisinger has created the Clinical approach that supports the implemen- every level.
Decision Intelligence System (CDIS). tation of the medical home model.
CDIS is built on an IBM Balanced The Patient Centered Collaborative For more information
Configuration Unit (BCU) environment Care (Pc3) solution components are To learn more about IBM solutions visit:
and provides for the consolidation of data designed to support: the implementa-
and its analysis. This system is becoming tion and monitoring of collaborative ibm.com/healthcare
increasingly important in meeting the care programs; integration of patient
needs of quality of care reporting, information to provide a longitudinal
research, clinical decision-making and health record; collaboration among the
most of all, in improving the outcomes for care team members as well as with the
their patients with diseases such as individual; and the metrics, reports,
diabetes. Geisinger is integrating clinical guidelines and health analytics
© Copyright IBM Corporation 2009
real-time clinical, financial, operational, designed to support the delivery of
IBM Corporation
claims, genomic and other medical care. This new process approach, Software Group
information in a massive storehouse of supported by the underlying technology, Route 100
Somers, NY 10589
intelligence, which are steps towards a can improve an individual’s access to U.S.A.
medical home model of care. This system their care team and empower them to Produced in the United States of America
will assist their physicians in improving engage in managing their own health 03-09
patient outcomes, delivering more needs. IBM brings together electronic IBM, the IBM logo are trademarks of
International Business Machines Corporation in
personalized care and making smarter health records and personal health the United States, other countries or both.
decisions because they can easily access records with a solution that provides Other company, product and service names
and share critical patient information. insights of successful practices, access may be trademarks or service marks of others.
to evidence-based medicine protocols,
and disease and condition dashboards
to support better outcomes.
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