Unified device management is needed to manage the increasing complexity of endpoints. A single tool is needed to provide visibility and management of all endpoints, including desktops, laptops, servers, and mobile devices. IBM's unified device management solution provides a single management server that can support up to 250,000 endpoints. It uses a single intelligent agent and unified management console for streamlined administration. This reduces costs by eliminating multiple point solutions and simplifying management of heterogeneous endpoints from data centers to desktops to mobile devices.

1. © 2013 IBM Corporation
Unified Device Management
Keith Poyser
IBM Tivoli End Point and Mobility
UK
29th of May 2013 - Copenhagen
Martin Vittrup
IBM Tivoli End Point and Mobility
Denmark

2. 1
Critical systems are globally distributed and in constant flux
Visibility is key in a constantly changing, distributed world
1
Find all assets on your
network – NOW!
Deploy a software
application worldwide in
days.
Patch hundreds of thousands
of workstations, laptops and
servers in minutes.
Continuously enforce security
configuration baselines, even on
mobile and off-network devices.Patch anywhere, anytime over any
network.
Find, Manage and Secure your
BYOD and Smart Devices

3. 2
Endpoint complexity continues to increase
Endpoint
device counts,
devices and
platforms
Compliance
requirements
to establish,
prove and
maintain
continuous
compliance
Speed,
severity and
complexity of
malware
attacks
Patch O/S and application
vulnerabilities within hours
Rapid, agile, automated
remediation is needed
Mobile/roaming endpoints
New form factors and platforms
Employee-owned devices
Establish, prove and
maintain continuous
compliance

4. 3
Why Unified Device Management?
 Management needs changes constantly
 Mobility of Laptops – Introduction of Mobile Devices
 Plethora of Operating systems with different Management
needs
 Threats constantly evolving
 Restrictions and regulations tightened
 More demand of Automation of tasks
 End User influence - Demands
 Investments around making IT part of business.

5. 4
Why Unified Device Management?
 Many point solutions
 No total overview
 Differentiated management story
 Difficult to prove compliance

6. 5
Unified Device Management with IBM
 One tool for every management aspect of Endpoints
 One overview of every Endpoint in the evironment
 One server for up to 250.000 Endpoints
 One way of thinking
 One easy to implement solution to save money
 And what is it then it can do?

7. 6
Endpoint Spectrum
IBM’s Strategic Focus: Heterogeneous Endpoint Management
with Converged Security and Lifecycle Management
 Lifecycle and Security Management across multiple
end points – user roles with multiple devices
 Delivers common, policy based lifecycle endpoint
management across heterogeneous end point types
 Provides real time visibility and automates tasks
such as device configuration, software distribution,
enforce security settings, migration and retirement
 Endpoint lifecycle and security management is a
critical component of end to end service
management
MOBILE
ENDPOINT
DESKTOP / LAPTOP / SERVER
ENDPOINT
PURPOSE SPECIFIC ENDPOINT
Meters &
Measurement
Structures
Trains /
Rolling Stock ATM / POS
INTELLIGENT ASSETS
Security
Protecting
the enterprise
against internal
and external
threats
Audit
Compliance
Proving that you have
met regulation and
governance and are
meeting security
standards
Operations
The day to day activities
associated with aintaining
IT configurations
6

8. 7
IBM Endpoint Manager
Endpoints
One Common Solution:
Overview of every Endpoint in your
environment – From the Data-
center to the Device
Unified management console:
Access to all functions – or limited
to the individual operators
responsibilities.
Common management agent:
Regardless of management
functions, only one Client Agent
required
Common infrastructure:
All functions share the
Infrastructure – and plugs in to
existing infrastructure
Single server:
One Management server can
support 250.000 Devices
Patch
Management
Lifecycle
Management
Software Use
Analysis
Power
Management
Mobile
Devices
Security and
Compliance
Core
Protection
Systems Management Security Management
Server
Automation
From the Data-Center to the Desktop to the Device

9. 8
Overview of Patch Management
Start with the Patch
Management domain
The patches dashboard provides a
real-time view on Windows patches
requirement across your environment
See any New
Content here Application vendor patches
• Adobe Acrobat
• Adobe Reader
• Apple iTunes
• Apple QuickTime
• Adobe Flash Player
• Adobe Shockwave Player
• Mozilla Firefox
• RealPlayer
• Skype
• Oracle Java Runtime Environment
• WinAmp
• WinZip
…and operating
system patches

10. 9
Power Consumption Summary
Total Power Consumption for all
devices is summarised on this
dashboard
Which includes your Total Current
Power Usage (kWh, Cost and Green
House)
Potential savings are also
identified
The breakdown of power usage for
workdays and weekends is now
available

11. 10
Power Management: End-User Dashboard
This optional client dashboard can be
displayed on client workstations
Which shows the user their current
power footprint and how much energy
they can potentially save

12. 11
Handle Multi-Platform Complexities With Ease
 Device management via Android agent,
iOS APIs, Lotus Traveler, Microsoft
Exchange, and Office 365
 Complete device hardware and software
inventory in near real-time
 Web reports provide at-a-glance mobile
device deployment overviews
 Pass mobile device data to network
management, service desk, asset
management, and security and compliance
systems
 Multi-tenancy support for service providers
and organizations that need to completely
separate different parts of the organization
Better plan internal mobile projects with easy
access to near-real time data about your mobile
environment.

13. 12
12
IBM Endpoint Manager + Divide
Complete MDM BYOD Solution
Dual Persona
Leverages the sophisticated policies and
features of IBM MDM and Endpoint
Management
Management of Divide as a “virtual device”
including safe, secure distribution and
management of apps
+ +
Immediate solution for BYOD challenges
and security concerns for Mobility OS’s
Seamless delivery: same Divide App,
binding to IBM MDM at time of enrollment
Business AppsIBM Endpoint Manager

14. 13
Customer Needs Key Features & Outcomes
IBM Office of the CIO then includes Mobile…
 Support BYOD for a variety of mobile
platforms securely for a highly mobile
population
 Scale to hundreds of thousands of
devices
 120,000 mobile devices, 80,000 personally
owned, supported in months
 Integrated Lotus Traveler, IBM
Connections, IBM Sametime, and IBM
Endpoint Manager
Extending Corporate Access
“IBM's BYOD program “really is about supporting employees in the
way they want to work. They will find the most appropriate tool to
get their job done. I want to make sure I can enable them to do
that, but in a way that safeguards the integrity of our business.”
Jeanette Horan, IBM CIO

15. 14
Benefits of Unified Device Management
14
 “Organizations…would prefer to use the same tools across PCs, tablets and smartphones,
because it's increasingly the same people who support those device types”
– Gartner, PCCLM Magic Quadrant, January 2011
 Although at some level mobile is unique, the devices are just another form of endpoints in your
infrastructure. This means whichever technologies you procure should have a road map for
integration into your broader endpoint protection strategy.
– Forrester, Market Overview: Mobile Security, Q4, 2011
Reduces Hardware &
Administration Costs
• “Single pane” for mobile devices,
laptops, desktops, and servers
• Single Endpoint Manager Server
scales to 250,000+ devices
• Unified infrastructure/administration
model reduces FTE requirements
Fast Time-to-Value
• Enterprise-grade APIs enable
integration with service desks,
CMDBs, etc (Integrated Service
Management)
• Cloud-based content delivery model
allows for rapid updates with no
software upgrade or installation
required

16. 15
Benefits
- One solution to handle all Endpoints in your environment – from the
Datacenter to the Desktop to the Device
- One Management Server to support 250.000 Endpoints saves you
investment in Hardware and Infrastructure
- One Inteligent Agent gives you real-time information about your
Endpoints
- One Unified Management Console reduces enablement and
administration costs

17. 16
Questions?

18. 17
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