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Internet Librarian International
2013

Managing the design and delivery of a new 20
million euro library building: why excellence
and innovation matter
Hugh Murphy and Mary Antonesa,
Senior Librarians at National University of Ireland, Maynooth.
€20 million or €20...
• The principles are the same
• The lessons we learned can be applied for
anyone in almost any context..
Session Overview
•
•
•
•
•
•
•
•

Background
Research Methods
Metrics
Innovation
Managing Excellence
Communication
Staff
Conclusions
National University of Ireland, Maynooth
• Library
• 9,000 students
• Humanities, Social Sciences, Theology and
Science and Engineering
• 25 kms west of Dublin
Background
•
•
•
•
•
•

Existing Building in place since 1984
Limited flexibility
Too small
No longer fit for purpose
Approximately 10 years in planning
20 million euro project
Research methods used to gather data
from library users
• Qualitative methods
• Mixed methods
– Quality Review
• Focus groups
• Interviews

– LibQual Survey
– Faculty Presentations
– Extensive Literature Review
– Site Visits
What did library users want?
More plugs
Green building
More study spaces
Eat and drink in the library
Group Study
Flexible learning spaces
Traditional Services kept
More computers

For what?
Innovation in the building
• Examples include:
– Touch screen tables
– Flat screen TVs for student use
– Electronic white boards
– Digital signage system
Aims and reality Managing excellence & innovation in:
• Collections
•
•
•
•

Prepare for death of print?
Prepare staff for death of print?!
Prominence to special collections
Ensure access to electronic

• Technology
• Facilitate Electronic
• Wi-Fi
• Mobile
Aims and reality Managing excellence & innovation in:
Research
•
•

Dedicated areas
Flexibility

Pedagogy
• Training rooms
• Flexibility
• Use the space to help teach and inform
Communication
Social Media
Traditional Channels

Users
Formal Committees
Librarian Updates

Staff
Regular updates
Regular meetings
Consistent message

Stakeholders
Facebook
Twitter
Library website
Staff

•
•
•
•

NEW BUILDING
Massive changes for staff!
New ways of working
Building gives us prominence
New building for our users

• Talk the talk

NEW STAFF STRUCTURE
• Massive changes for staff!
• New ways of working
• Staff keep us prominent
• Keep staff enthusiastic in
face of so much change

• Walk the walk
BECAUSE ONE SIZEABLE CHANGE IS
NEVER ENOUGH,
WE DECIDED TO CHANGE...
EVERYTHING...
From this....
....to this...
(c) http://thinkjarcollective.com/
•
•
•
•

Are we excellent?
Existing Metrics

Entry statistics
Usage – physical and electronic
Enquiries – roving down, desk up
Project planned to tie together book
borrowing, PC usage, library entries and consider
how these impact on student experience
• Feedback
• Can we trust our feedback?
Conclusions
•
•
•
•

Building worth the wait
Building needs motivated staff
Good space + good staff = good job!
New structure very necessary to help
everyone
• Need more evidence
• Need to use our instinct too
• Principles involved are generally applicable
Thank you

Hugh.Murphy@nuim.ie
Senior Librarian, Collection Management Services

Mary.Antonesa@nuim.ie
Senior Librarian, Learning, Teaching and Research
Development

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Managing the delivery of a €20 million library building