SlideShare uma empresa Scribd logo
1 de 74
Baixar para ler offline
Advance care planning

East Devon
Hospiscare
Community Palliative
Care Team


6th & 20th June 2011
Who‟s who?

East Devon Community Palliative Care Team:

Angela Phillips Cluster Team Leader
Stella Thompson
Sue Spencer
Jayne Bramley
Mary Ashby
Natalie Mear
Kerry Macnish – Education Manager
Aims

• To raise your awareness and understanding
  of advance care planning (ACP) and to
  promote its use as part of the solution to
  improving end of life care
• To consider how to apply ACP to your
  workplace and the skills and competencies
  required to do so.
• To refer you to further tools, documents and
  resources about ACP that can assist you
• To look after you whilst you are here….
Why Now?

• End of Life Care Strategy




• Drive to reduce acute hospital admissions

• SW SHA funding for education in ACP-
  Hospiscare commissioned by NHS Devon to
  roll out 2010/2011
3 key messages

1. You are doing it already….and if you
   aren‟t..why not?

2. You are not on your own

3. It is rarely a one off event- but a series of
   conversations held over time
Background to Advanced Care
Planning


              Angela Phillips

    Community Clinical Nurse Specialist

               Hospiscare
Why Advanced Care Planning?
(ACP)

• Around half a million people die each year.
• 2/3rds are over 75yrs & die from chronic
  illnesses such as heart disease, cancer,
  CVA, COPD, neurological disease &
  dementia.
• 58% of deaths occur in Hospital, 18% at
  home, 17% in Care homes, 4% Hospices, 3%
  elsewhere. (DoH, 2008)
Why Now?
• Health policy over last 10 years moving
  towards reducing hospital deaths (DoH,
  2007, 2008).
• End of Life Care Strategy 2008
• Public surveys demonstrate most people
  wish to die at home (DoH, 2000).
• Many receive good care & their preferences
  & wishes at End of Life (EoL) are met.
• Many do not & do not die where they would
  choose.
Equity of Care

• Every individual approaching EoL irrespective of
  diagnosis, age, gender, ethnicity, religious belief,
  socioeconomic background, disability, sexual
  orientation should receive high quality EoL care.
  (DoH,2008).

• Whatever the care setting, whether home, hospital,
  care home, hospice or elsewhere.
Why ACP?

• We do not always get it right in care at the end of
  life.
• ACP allows individuals to plan and prepare for the
  future
• Allows expression of fears/concerns.
• Enables better service provision related to patient
  need.
• Improves patient and carer satisfaction with care
  (giving greater control, empowerment and
  confidence in care giving)
Why ACP? ...continued

• Poor EoL experience leads to family
  dissatisfaction & complicated bereavement
  for surviving relatives.
• Evidence to support that pre planning and
  using ACP is of benefit to most patients and
  families.
• Used extensively across the world.
How are
you doing
so far?
What is Advanced Care Planning?


                 Mary Ashby

      Community Clinical Nurse Specialist

                 Hospiscare
Advance Care Planning


“ Caring for people at the end of their lives is
  an important role for many health and social
  care professionals. One of the key aspects
  of this role is to discuss with individuals their
  preferences regarding the type of care they
  receive and where they wish to be cared
  for”
                            (Mike Richards 2007)
• ACP is a voluntary process to which the patient
  must agree to and to sharing the information.

• It is a discussion about future care between an
  individual and their care providers(irrespective of
  discipline).

• The discussion is to make clear an individual‟s
  wishes and will usually take place in the context of
  an anticipated deterioration in the future.
What is ACP?

• It may include or clarify:
1. Their understanding of their illness and
    prognosis, treatment options and availability of
    these.
2. Their wishes, values, beliefs and preferences
    or goals for care.
3. Any concerns they may have.
• Is helpful when guiding care when a person has
   lost capacity.
• If the individual wishes, their family and friends
   may be included.
What is ACP?

• Conversations and requests should be clearly
  documented and then...
• Communicated to others in the care team
  including Out of hours teams.
• Be reviewed regularly and if the patient should
  change their mind in between reviews.
• ACP usually involves more than one
  team/discipline.
• Preferred Priorities for care (PPC) is the
  documentation used to record advanced care
  plans.
Preferred Priorities of Care

• What is this document?
• What is its purpose?
• Who completes it?
• What is done with it?
• What if, after completing the PPC, the person
  becomes unable to make decisions?
• Is this document used to refuse treatment?
One Happy Team
Strategies in instigating an Advance
              Care Plan

             Stella Thompson

    Community Clinical Nurse Specialist

               Hospiscare
NCPC Project (2010) - ”dying to talk to
your GP?”
  “Contrary to concerns by GP‟s about patients
  becoming distressed or rejecting the
  conversation, the study found 90% choose to
  continue the conversation when initiated by
  their GP. Patients who talked about their
  preferences with their GP were more likely to
  be placed appropriately on the EoL register,
  and have their preferred place of death &
  core preferences added to their medical
  records.”
Identification of EoL patients that may
benefit

• Many with chronic illness(s) reach a point where it is
  evident they are going to die from their condition.

• Other conditions can be difficult to accurately
  predict.

• Gold Standards Framework Prognostic indicators
  (GSF 2008) provides guidance.
Taken from GSF Prognostic Indicator guide
2008
                                                     Cancer
          GP’s Workload            High
   Ave 20 Deaths per GP per year




                                    Function
                                   Low
                                                     Time
                                                  Organ Failure
                                   High




                                       Function
                                   Low
                                                      Time
                                                  Fraility/Dementia
                                   High

                                       Function


                                   Low
                                                      Time
The „triggers‟

• The surprise question: would you be surprised if
  this individual were to die within 6 – 12months? -
  „gut instinct‟

• Clinical Indicators of Advancing Disease , i.e.
  Reduced physical performance, frequent
  admissions to hospital/out of hours services.

• An individual opts for comfort measures /opts out of
  curative treatment .
Triggers to consider

• Referral to Specialist Palliative Care team.
• Following diagnosis of a life limiting
  condition ie. MND, advanced cancer,
  dementia.
• At instigation of DS1500 for AA/DLA.
• At an assessment of an individuals needs,
  complex care package, carer distress,
  respite care.
• Admission to a care home.
Initiating Discussions
• Timing & setting need to be right, privacy.
• Non-verbal Communication, eye contact, attentive
  listening.
• An open style of dialogue..
• How do you feel things are with you?
• How do you see things going from here?
• Have you thoughts/feelings about becoming less
  well ?
• Are there things that would concern you should this
  happen?
Addressing Family & Friends

• How do you think he/she is compared to last
  time I came/last week?
• I feel he is less well and it concerns me....
• Are there things you would like to discuss?
• Respond to cues/not to outside pressures;
  Listening is important.
• Summarise back the main points; check
  your understanding.
To Summarise

• Predicting prognosis is difficult – „gut
  instinct‟ is important!
• Take the lead from the individual but may
  need to initiate; listen for the cues.
• Has to be a voluntary process.
• Check your understanding; Reflect back.
• Conclude and document; may change their
  mind later.
Communication skills example
- watch and review
Advanced Decision to Refuse Treatment
(ADRT)



              Kerry macnish
            Education Manager
Core Competencies for ACP
Mental Capacity Act - 2005
• Empowerment for adults who lack capacity

• Protection for adults who lack capacity and those
  who care for them

• Choice - by allowing people to appoint those they
  trust to make decisions for them

• Clarification of the law in relation to advance
  decisions to refuse treatments
The Act: who it affects

  • Anyone who lacks capacity….
  • People who are experiencing delirium or
    confusion
  • People with fluctuating capacity
  • People who are under the influence of
    drugs or alcohol
  • People who are unconscious
  • People who are unable to communicate
    even with special help
Four tests

• Can they understand the information?

• Can they retain and believe the information?
  (only needs to be for long enough to allow them
  to use and weigh up the information)

• Can they use and weigh up the information?
  (ie can they consider benefits and burdens?)

• Can they communicate their decision by
  whatever means?
Points to remember
• Capacity is Decision Specific
• You must presume capacity unless evidence
  exists otherwise
• People should be supported to make their
  decisions
• Anything done for or on behalf of a person
  who lacks capacity should be the least
  restrictive of their basic rights and freedoms
• People are allowed to make “unwise or
  eccentric decisions”
•
•
• Made when a person over 18 has capacity.
• Will come into effect only when the individual has
  lost capacity to give or refuse consent.
• A decision relating to a specific treatment in
  specific circumstances.
• If it includes refusal for life sustaining treatments
  they must be in writing, be signed and witnessed
  and state clearly that “ the decision applies even if
  my life is a t risk”
• Advance decisions that meet all the
  requirements of the MCA are legally binding
  (guidance available in code of practice for
  MCA)
• To be binding it must be both Valid and
  applicable.
• If binding, the person has taken
  responsibility for the decision
• If not binding, must still be considered when
  assessing best interests.
Valid ADRT
• I now have MND and benefit from PEG
  feeding. As my condition deteriorates, if I
  should lose consciousness and am not
  expected to recover after 24hrs, I wish
  feeding, hydration and any other life
  prolonging treatment such as antibiotics to
  be withdrawn or withheld although
  medication such as painkillers for my
  immediate comfort can be used. This
  decision to apply even if my life is at risk”
Valid ADRTs

I wish to refuse the following        In these circumstances:-
specific treatments:-
Artificial (mechanical) breathing     If I have had a severe stroke with
machine                               little chance of recovering
                                      consciousness
Antibiotics                           If my dementia means that I cannot
                                      not make the decision, in the event
                                      that I have a severe chest infection
                                      that might threaten my life.
Artificial feeding (via a tube or drip) When my dementia has
                                        deteriorated to the point that I
                                        cannot swallow safely, even with
                                        the help of others
• If medical treatment has changed
  significantly since the ADRT was made
• If it is not specific enough to include current
  circumstances – home, family and health
• If „out of date‟ - good practice to update every
  2 years
• If a LPA has been drawn up covering the
  same treatment
• If a person has recently behaved in a way to
  suggest they have changed their minds
• If there is any evidence of duress
• If there is any evidence the patient has
  withdrawn the ADRT
•
•
                  or intentionally shorten
a patients life
Lasting power of Attorney (LPA)
• An LPA is a statutory form of power of attorney is
   created by the MCA.
• A person with capacity can choose a person (an
   „attorney‟) to take decisions on their behalf if they
   subsequently loose capacity.
• Replaces the Enduring Power of Attorney.
• Two separate documents:
1) Property and Financial Affairs
2) Health and Welfare
• Must be registered with the Office of the Public
   guardian. (Therefore this may take time to put in
   place)
Resuscitation- allow a natural death (AnD)


• We are not obliged to offer treatment to pts
  that we think are futile.

• It is good practice to discuss this with pts
  wherever possible
  but..not if it is going to cause them distress
  and do them harm.
ACP and DNAR

• Success rates poorly understood
• Inappropriate resuscitations can lead to
  distressing, undignified deaths
• May result in transfer to hospital when death
  requested at home
• May be part of a PPC/LCP which is not
  clarified/respected
• DNAR requests within an ADRT are not always
  accessible- and paramedic crews need to see a
  signed document to withhold resus attempt if
  responding to a 999 call.
So, what can we do about this…..
• Encourage and facilitate good communication with
  patients and relevant others
• Clarify the differences between PPC and ADRT
• Think about how you will phrase your discussions. Is
  this really a choice?
• Ensure DNAR decisions are backed up with
  documentation and are communicated
• The Liverpool Care Pathway has a DNAR section
• But, what about patient in the last weeks/months of
  life whose families may ring 999?
Core Competencies for ACP
• End of Life register is live (Adastra)
• GSF in GP practices and care homes
• PPC and ADRT documents are approved
  across NHS Devon
• Just in Case bags are in all surgeries
• Work being done on a community DNAR/TEP
  form
• Phased training programme
My living will
Last night, my husband and I were sitting in the living room
and I said to him, 'I never want to live in a vegetative
state,dependent on some machine and fluids from a bottle’.

He got up, unplugged the Computer, and threw out my
wine.
So what does this mean to your practice?




         Case studies to help us reflect
Questions to think about…

• Who might be best placed to have advance
  care planning discussions?
• Is now the right time?
• Who else might need to be involved?
• Which documents/tools (if any) might be
  useful for this patient?
Summary points
• The process of ACP can enable people to think
  about, discuss and have their wishes recorded in
  advance of an anticipated decline in their health.
• An ACP is to be referred to if/when a person lacks
  the capacity to make a decision about their care
  and treatment. However, it also guides and can
  instruct loved ones, health and social care staff to
  plan and deliver appropriate and realistic care for
  each individual.
• This can help them to be supported at all times as
  they would want.
This is my favorite recipe. It was
Granny's. Now you are the guardian
“This is a book that I am really going to miss.
Think of me whenever you read it
Here is my favourite joke. Dad left it to me,
now you must keep it alive
Thank you for this memory. I treasure it.
I always wanted to tell you this but was too
shy/afraid/embarrassed.
I can‟t remember if I told you this before
but.....
There is something I have learned that I
would like you to know
If you watch this film, think of me. It was my
favourite.
Have you ever thought about trying....I
reckon you would be great at it
Where are you now?




0                5   10
Time for home, where's the transport?

Mais conteúdo relacionado

Mais procurados

Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015
Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015
Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015
Michelle Peck
 

Mais procurados (20)

Dr Scott Payne & Dr Mark Owens: ARBD in the Northern Irish Context
Dr Scott Payne & Dr Mark Owens: ARBD in the Northern Irish Context Dr Scott Payne & Dr Mark Owens: ARBD in the Northern Irish Context
Dr Scott Payne & Dr Mark Owens: ARBD in the Northern Irish Context
 
Reducing Readmissions and Length of Stay
Reducing Readmissions and Length of StayReducing Readmissions and Length of Stay
Reducing Readmissions and Length of Stay
 
Uni presentation
Uni presentationUni presentation
Uni presentation
 
Professor Kenneth Wilson - ARBD A Service Model
Professor Kenneth Wilson - ARBD A Service ModelProfessor Kenneth Wilson - ARBD A Service Model
Professor Kenneth Wilson - ARBD A Service Model
 
GIT J Club IBD- sexual dysfunction20.
GIT J Club IBD- sexual dysfunction20.GIT J Club IBD- sexual dysfunction20.
GIT J Club IBD- sexual dysfunction20.
 
Dying Matters: Feel the fear, and have the conversation anyway
Dying Matters: Feel the fear, and have the conversation anywayDying Matters: Feel the fear, and have the conversation anyway
Dying Matters: Feel the fear, and have the conversation anyway
 
How to set up a mood disorders clinic
How to set up a mood disorders clinicHow to set up a mood disorders clinic
How to set up a mood disorders clinic
 
45 minutes of suffering (or Anesthesia Grand Rounds on Palliative Care)
45 minutes of suffering (or Anesthesia Grand Rounds on Palliative Care)45 minutes of suffering (or Anesthesia Grand Rounds on Palliative Care)
45 minutes of suffering (or Anesthesia Grand Rounds on Palliative Care)
 
Palliative Care in Cardiology
Palliative Care in CardiologyPalliative Care in Cardiology
Palliative Care in Cardiology
 
Dr Helen McMonagle: Alcohol-Related Brain Injury in the Irish Context - Indiv...
Dr Helen McMonagle: Alcohol-Related Brain Injury in the Irish Context - Indiv...Dr Helen McMonagle: Alcohol-Related Brain Injury in the Irish Context - Indiv...
Dr Helen McMonagle: Alcohol-Related Brain Injury in the Irish Context - Indiv...
 
End of Life Care -EoLC in ED
End of Life Care -EoLC in ED End of Life Care -EoLC in ED
End of Life Care -EoLC in ED
 
Introduction to Medical Ethics: Informed Consent & Advance Directives | VITAS...
Introduction to Medical Ethics: Informed Consent & Advance Directives | VITAS...Introduction to Medical Ethics: Informed Consent & Advance Directives | VITAS...
Introduction to Medical Ethics: Informed Consent & Advance Directives | VITAS...
 
Geriatric assessment
Geriatric assessmentGeriatric assessment
Geriatric assessment
 
Dr Mark Hogan: Neuropsychological Correlates of ARBI: Implications for Rehabi...
Dr Mark Hogan: Neuropsychological Correlates of ARBI: Implications for Rehabi...Dr Mark Hogan: Neuropsychological Correlates of ARBI: Implications for Rehabi...
Dr Mark Hogan: Neuropsychological Correlates of ARBI: Implications for Rehabi...
 
Health communication8
Health communication8Health communication8
Health communication8
 
DR CHRISTOS KOUIMTSIDIS - ALCOHOL MISUSE IN SPECIAL POPULATIONS: INTELLECTUAL...
DR CHRISTOS KOUIMTSIDIS - ALCOHOL MISUSE IN SPECIAL POPULATIONS: INTELLECTUAL...DR CHRISTOS KOUIMTSIDIS - ALCOHOL MISUSE IN SPECIAL POPULATIONS: INTELLECTUAL...
DR CHRISTOS KOUIMTSIDIS - ALCOHOL MISUSE IN SPECIAL POPULATIONS: INTELLECTUAL...
 
Update on Personal Health Records for Developmentally Delayed Individuals: Wh...
Update on Personal Health Records for Developmentally Delayed Individuals: Wh...Update on Personal Health Records for Developmentally Delayed Individuals: Wh...
Update on Personal Health Records for Developmentally Delayed Individuals: Wh...
 
How to Build Your Mitochondrial Medical Home
How to Build Your Mitochondrial Medical HomeHow to Build Your Mitochondrial Medical Home
How to Build Your Mitochondrial Medical Home
 
Harm reduction in Zambia
Harm reduction in ZambiaHarm reduction in Zambia
Harm reduction in Zambia
 
Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015
Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015
Geriatric Population the 3 D's Geriatric Dementia, Delirium and Depression 2015
 

Destaque

D2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planning
D2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planningD2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planning
D2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planning
plan4all
 
Strategic Planning Workshop Mantar ICTPD CLuster
Strategic Planning Workshop Mantar ICTPD CLusterStrategic Planning Workshop Mantar ICTPD CLuster
Strategic Planning Workshop Mantar ICTPD CLuster
Nick Rate
 
Bungalow 9 case study
Bungalow 9 case studyBungalow 9 case study
Bungalow 9 case study
Buzzinga Ltd.
 
Types of housing
Types of housingTypes of housing
Types of housing
mstepaniuk
 

Destaque (18)

Florida Great NW Cluster Targets
Florida Great NW Cluster TargetsFlorida Great NW Cluster Targets
Florida Great NW Cluster Targets
 
D2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planning
D2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planningD2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planning
D2.1 Cluster of_leading_organisations_in_sdi_for_spatial_planning
 
Strategic Planning Workshop Mantar ICTPD CLuster
Strategic Planning Workshop Mantar ICTPD CLusterStrategic Planning Workshop Mantar ICTPD CLuster
Strategic Planning Workshop Mantar ICTPD CLuster
 
Capacity Planning For Your Growing MongoDB Cluster
Capacity Planning For Your Growing MongoDB ClusterCapacity Planning For Your Growing MongoDB Cluster
Capacity Planning For Your Growing MongoDB Cluster
 
Tectonic Summit 2016: Multi-Cluster Kubernetes: Planning for Unknowns
Tectonic Summit 2016: Multi-Cluster Kubernetes: Planning for UnknownsTectonic Summit 2016: Multi-Cluster Kubernetes: Planning for Unknowns
Tectonic Summit 2016: Multi-Cluster Kubernetes: Planning for Unknowns
 
Nutrition Cluster Contingency Planning
Nutrition Cluster Contingency PlanningNutrition Cluster Contingency Planning
Nutrition Cluster Contingency Planning
 
Sustainability Concepts in the Design of High-Rise buildings: the case of Dia...
Sustainability Concepts in the Design of High-Rise buildings: the case of Dia...Sustainability Concepts in the Design of High-Rise buildings: the case of Dia...
Sustainability Concepts in the Design of High-Rise buildings: the case of Dia...
 
Presentation ss en-20-12-11
Presentation ss en-20-12-11Presentation ss en-20-12-11
Presentation ss en-20-12-11
 
Bungalow 9 case study
Bungalow 9 case studyBungalow 9 case study
Bungalow 9 case study
 
Types of housing
Types of housingTypes of housing
Types of housing
 
My interior design work
My interior design workMy interior design work
My interior design work
 
Housing1
Housing1Housing1
Housing1
 
Study of housing typologies
Study of housing typologiesStudy of housing typologies
Study of housing typologies
 
Building construction
Building constructionBuilding construction
Building construction
 
Planning of a housing scheme
Planning of a housing schemePlanning of a housing scheme
Planning of a housing scheme
 
Housing Presentation
Housing Presentation Housing Presentation
Housing Presentation
 
Diagrid Systems : Future of Tall buildings, Technical Paper by Jagmohan Garg ...
Diagrid Systems : Future of Tall buildings, Technical Paper by Jagmohan Garg ...Diagrid Systems : Future of Tall buildings, Technical Paper by Jagmohan Garg ...
Diagrid Systems : Future of Tall buildings, Technical Paper by Jagmohan Garg ...
 
Regional Coffee Industry Cluster Assessment, Planning & Organization
Regional Coffee Industry Cluster Assessment, Planning & OrganizationRegional Coffee Industry Cluster Assessment, Planning & Organization
Regional Coffee Industry Cluster Assessment, Planning & Organization
 

Semelhante a Honiton cluster Advance Care planning presentation

Advance care planning 21 sept 11
Advance care planning 21 sept 11Advance care planning 21 sept 11
Advance care planning 21 sept 11
Hospiscare
 
Sudore ctac talk-6-24-13
Sudore ctac talk-6-24-13Sudore ctac talk-6-24-13
Sudore ctac talk-6-24-13
Jon Broyles
 
Sudore ctac talk-6-27-13
Sudore ctac talk-6-27-13Sudore ctac talk-6-27-13
Sudore ctac talk-6-27-13
bsinatro
 
GHTP 2015 on line GP presentation
GHTP 2015 on line GP presentationGHTP 2015 on line GP presentation
GHTP 2015 on line GP presentation
Chris Bollen
 

Semelhante a Honiton cluster Advance Care planning presentation (20)

How to Plan for End-of-Life Issues in Alzheimers & Dementia
How to Plan for End-of-Life Issues in Alzheimers & DementiaHow to Plan for End-of-Life Issues in Alzheimers & Dementia
How to Plan for End-of-Life Issues in Alzheimers & Dementia
 
What is Palliative Care UMMC April 11 Chairmans talk.ppt
What is Palliative Care UMMC April 11 Chairmans talk.pptWhat is Palliative Care UMMC April 11 Chairmans talk.ppt
What is Palliative Care UMMC April 11 Chairmans talk.ppt
 
Managing Symptoms in End of Life (Presentation given by Eimear McCormack at R...
Managing Symptoms in End of Life (Presentation given by Eimear McCormack at R...Managing Symptoms in End of Life (Presentation given by Eimear McCormack at R...
Managing Symptoms in End of Life (Presentation given by Eimear McCormack at R...
 
Advance care planning 21 sept 11
Advance care planning 21 sept 11Advance care planning 21 sept 11
Advance care planning 21 sept 11
 
Sudore ctac talk-6-24-13
Sudore ctac talk-6-24-13Sudore ctac talk-6-24-13
Sudore ctac talk-6-24-13
 
Sudore ctac talk-6-27-13
Sudore ctac talk-6-27-13Sudore ctac talk-6-27-13
Sudore ctac talk-6-27-13
 
Palliative Care in TBI
Palliative Care in TBIPalliative Care in TBI
Palliative Care in TBI
 
Sinclair end of-life presentation 1a (1)
Sinclair end of-life presentation 1a (1)Sinclair end of-life presentation 1a (1)
Sinclair end of-life presentation 1a (1)
 
Mental health 101 revised 2015
Mental health 101 revised 2015 Mental health 101 revised 2015
Mental health 101 revised 2015
 
Mental health 101 revised 2015
Mental health 101 revised 2015 Mental health 101 revised 2015
Mental health 101 revised 2015
 
Autonomy (2).pptx
Autonomy (2).pptxAutonomy (2).pptx
Autonomy (2).pptx
 
Improving the Family Experience at the End of Life in Organ Donation
Improving the Family Experience at the End of Life in Organ DonationImproving the Family Experience at the End of Life in Organ Donation
Improving the Family Experience at the End of Life in Organ Donation
 
Aging & Advance Care Planning
Aging & Advance Care PlanningAging & Advance Care Planning
Aging & Advance Care Planning
 
Risk profiling, multiple long term conditions & complex patients, integrated ...
Risk profiling, multiple long term conditions & complex patients, integrated ...Risk profiling, multiple long term conditions & complex patients, integrated ...
Risk profiling, multiple long term conditions & complex patients, integrated ...
 
Ethical Dilemmas at the End of Life
Ethical Dilemmas at the End of LifeEthical Dilemmas at the End of Life
Ethical Dilemmas at the End of Life
 
GHTP 2015 on line GP presentation
GHTP 2015 on line GP presentationGHTP 2015 on line GP presentation
GHTP 2015 on line GP presentation
 
Palliative care
Palliative carePalliative care
Palliative care
 
Dementia awareness for surgeries - Hants
Dementia awareness for surgeries - HantsDementia awareness for surgeries - Hants
Dementia awareness for surgeries - Hants
 
Emergency Psychiatry
Emergency PsychiatryEmergency Psychiatry
Emergency Psychiatry
 
Presentation on DNAR Policy (From Acute Hospital Network, June 2014) [AHN 19]
Presentation on DNAR Policy (From Acute Hospital Network, June 2014)  [AHN 19]Presentation on DNAR Policy (From Acute Hospital Network, June 2014)  [AHN 19]
Presentation on DNAR Policy (From Acute Hospital Network, June 2014) [AHN 19]
 

Mais de Hospiscare

Advanced care planning presentation for Tiverton event 12 may v 4
Advanced care planning presentation for Tiverton event 12 may v 4Advanced care planning presentation for Tiverton event 12 may v 4
Advanced care planning presentation for Tiverton event 12 may v 4
Hospiscare
 

Mais de Hospiscare (11)

Advanced care planning presentation for Tiverton event 12 may v 4
Advanced care planning presentation for Tiverton event 12 may v 4Advanced care planning presentation for Tiverton event 12 may v 4
Advanced care planning presentation for Tiverton event 12 may v 4
 
Different ways of Knowing
Different ways of Knowing Different ways of Knowing
Different ways of Knowing
 
Autonomy, disclosure and authority with reference to South Asian patients and...
Autonomy, disclosure and authority with reference to South Asian patients and...Autonomy, disclosure and authority with reference to South Asian patients and...
Autonomy, disclosure and authority with reference to South Asian patients and...
 
Autonomy, disclosure and authority with reference to South Asian patients and...
Autonomy, disclosure and authority with reference to South Asian patients and...Autonomy, disclosure and authority with reference to South Asian patients and...
Autonomy, disclosure and authority with reference to South Asian patients and...
 
The Experience and Expression of Pain
The Experience and Expression of PainThe Experience and Expression of Pain
The Experience and Expression of Pain
 
Cross Cultural Practice at the End of Life
Cross Cultural Practice at the End of Life  Cross Cultural Practice at the End of Life
Cross Cultural Practice at the End of Life
 
Art Of Dying In The English Spiritual Tradition
Art Of Dying In The English Spiritual TraditionArt Of Dying In The English Spiritual Tradition
Art Of Dying In The English Spiritual Tradition
 
Art Of Dying (Texts)
Art Of Dying (Texts)Art Of Dying (Texts)
Art Of Dying (Texts)
 
A psychological perspective on the inevitability of pain and suffering
A psychological perspective on the inevitability of pain and sufferingA psychological perspective on the inevitability of pain and suffering
A psychological perspective on the inevitability of pain and suffering
 
The pastoral challenge of people dying at home
The pastoral challenge of people dying at homeThe pastoral challenge of people dying at home
The pastoral challenge of people dying at home
 
Spiritual causes of physical pain
Spiritual causes of physical painSpiritual causes of physical pain
Spiritual causes of physical pain
 

Último

🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
Call Girls In Delhi Whatsup 9873940964 Enjoy Unlimited Pleasure
 
Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...
Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...
Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...
adilkhan87451
 

Último (20)

Most Beautiful Call Girl in Bangalore Contact on Whatsapp
Most Beautiful Call Girl in Bangalore Contact on WhatsappMost Beautiful Call Girl in Bangalore Contact on Whatsapp
Most Beautiful Call Girl in Bangalore Contact on Whatsapp
 
Call Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Hyderabad Just Call 8250077686 Top Class Call Girl Service Available
 
💕SONAM KUMAR💕Premium Call Girls Jaipur ↘️9257276172 ↙️One Night Stand With Lo...
💕SONAM KUMAR💕Premium Call Girls Jaipur ↘️9257276172 ↙️One Night Stand With Lo...💕SONAM KUMAR💕Premium Call Girls Jaipur ↘️9257276172 ↙️One Night Stand With Lo...
💕SONAM KUMAR💕Premium Call Girls Jaipur ↘️9257276172 ↙️One Night Stand With Lo...
 
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
 
Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...
Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...
Independent Call Girls Service Mohali Sector 116 | 6367187148 | Call Girl Ser...
 
9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service
9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service
9630942363 Genuine Call Girls In Ahmedabad Gujarat Call Girls Service
 
Top Quality Call Girl Service Kalyanpur 6378878445 Available Call Girls Any Time
Top Quality Call Girl Service Kalyanpur 6378878445 Available Call Girls Any TimeTop Quality Call Girl Service Kalyanpur 6378878445 Available Call Girls Any Time
Top Quality Call Girl Service Kalyanpur 6378878445 Available Call Girls Any Time
 
Call Girls Rishikesh Just Call 9667172968 Top Class Call Girl Service Available
Call Girls Rishikesh Just Call 9667172968 Top Class Call Girl Service AvailableCall Girls Rishikesh Just Call 9667172968 Top Class Call Girl Service Available
Call Girls Rishikesh Just Call 9667172968 Top Class Call Girl Service Available
 
Andheri East ^ (Genuine) Escort Service Mumbai ₹7.5k Pick Up & Drop With Cash...
Andheri East ^ (Genuine) Escort Service Mumbai ₹7.5k Pick Up & Drop With Cash...Andheri East ^ (Genuine) Escort Service Mumbai ₹7.5k Pick Up & Drop With Cash...
Andheri East ^ (Genuine) Escort Service Mumbai ₹7.5k Pick Up & Drop With Cash...
 
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
🌹Attapur⬅️ Vip Call Girls Hyderabad 📱9352852248 Book Well Trand Call Girls In...
 
Top Rated Hyderabad Call Girls Chintal ⟟ 9332606886 ⟟ Call Me For Genuine Se...
Top Rated  Hyderabad Call Girls Chintal ⟟ 9332606886 ⟟ Call Me For Genuine Se...Top Rated  Hyderabad Call Girls Chintal ⟟ 9332606886 ⟟ Call Me For Genuine Se...
Top Rated Hyderabad Call Girls Chintal ⟟ 9332606886 ⟟ Call Me For Genuine Se...
 
Jogeshwari ! Call Girls Service Mumbai - 450+ Call Girl Cash Payment 90042684...
Jogeshwari ! Call Girls Service Mumbai - 450+ Call Girl Cash Payment 90042684...Jogeshwari ! Call Girls Service Mumbai - 450+ Call Girl Cash Payment 90042684...
Jogeshwari ! Call Girls Service Mumbai - 450+ Call Girl Cash Payment 90042684...
 
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
 
Coimbatore Call Girls in Thudiyalur : 7427069034 High Profile Model Escorts |...
Coimbatore Call Girls in Thudiyalur : 7427069034 High Profile Model Escorts |...Coimbatore Call Girls in Thudiyalur : 7427069034 High Profile Model Escorts |...
Coimbatore Call Girls in Thudiyalur : 7427069034 High Profile Model Escorts |...
 
Models Call Girls In Hyderabad 9630942363 Hyderabad Call Girl & Hyderabad Esc...
Models Call Girls In Hyderabad 9630942363 Hyderabad Call Girl & Hyderabad Esc...Models Call Girls In Hyderabad 9630942363 Hyderabad Call Girl & Hyderabad Esc...
Models Call Girls In Hyderabad 9630942363 Hyderabad Call Girl & Hyderabad Esc...
 
Kollam call girls Mallu aunty service 7877702510
Kollam call girls Mallu aunty service 7877702510Kollam call girls Mallu aunty service 7877702510
Kollam call girls Mallu aunty service 7877702510
 
VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋
VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋
VIP Hyderabad Call Girls Bahadurpally 7877925207 ₹5000 To 25K With AC Room 💚😋
 
Call Girls Madurai Just Call 9630942363 Top Class Call Girl Service Available
Call Girls Madurai Just Call 9630942363 Top Class Call Girl Service AvailableCall Girls Madurai Just Call 9630942363 Top Class Call Girl Service Available
Call Girls Madurai Just Call 9630942363 Top Class Call Girl Service Available
 
Call Girls Mumbai Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Mumbai Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Mumbai Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Mumbai Just Call 8250077686 Top Class Call Girl Service Available
 
Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...
Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...
Call Girls in Lucknow Just Call 👉👉7877925207 Top Class Call Girl Service Avai...
 

Honiton cluster Advance Care planning presentation

  • 1. Advance care planning East Devon Hospiscare Community Palliative Care Team 6th & 20th June 2011
  • 2. Who‟s who? East Devon Community Palliative Care Team: Angela Phillips Cluster Team Leader Stella Thompson Sue Spencer Jayne Bramley Mary Ashby Natalie Mear Kerry Macnish – Education Manager
  • 3. Aims • To raise your awareness and understanding of advance care planning (ACP) and to promote its use as part of the solution to improving end of life care • To consider how to apply ACP to your workplace and the skills and competencies required to do so. • To refer you to further tools, documents and resources about ACP that can assist you • To look after you whilst you are here….
  • 4.
  • 5. Why Now? • End of Life Care Strategy • Drive to reduce acute hospital admissions • SW SHA funding for education in ACP- Hospiscare commissioned by NHS Devon to roll out 2010/2011
  • 6. 3 key messages 1. You are doing it already….and if you aren‟t..why not? 2. You are not on your own 3. It is rarely a one off event- but a series of conversations held over time
  • 7.
  • 8. Background to Advanced Care Planning Angela Phillips Community Clinical Nurse Specialist Hospiscare
  • 9. Why Advanced Care Planning? (ACP) • Around half a million people die each year. • 2/3rds are over 75yrs & die from chronic illnesses such as heart disease, cancer, CVA, COPD, neurological disease & dementia. • 58% of deaths occur in Hospital, 18% at home, 17% in Care homes, 4% Hospices, 3% elsewhere. (DoH, 2008)
  • 10. Why Now? • Health policy over last 10 years moving towards reducing hospital deaths (DoH, 2007, 2008). • End of Life Care Strategy 2008 • Public surveys demonstrate most people wish to die at home (DoH, 2000). • Many receive good care & their preferences & wishes at End of Life (EoL) are met. • Many do not & do not die where they would choose.
  • 11. Equity of Care • Every individual approaching EoL irrespective of diagnosis, age, gender, ethnicity, religious belief, socioeconomic background, disability, sexual orientation should receive high quality EoL care. (DoH,2008). • Whatever the care setting, whether home, hospital, care home, hospice or elsewhere.
  • 12. Why ACP? • We do not always get it right in care at the end of life. • ACP allows individuals to plan and prepare for the future • Allows expression of fears/concerns. • Enables better service provision related to patient need. • Improves patient and carer satisfaction with care (giving greater control, empowerment and confidence in care giving)
  • 13. Why ACP? ...continued • Poor EoL experience leads to family dissatisfaction & complicated bereavement for surviving relatives. • Evidence to support that pre planning and using ACP is of benefit to most patients and families. • Used extensively across the world.
  • 15. What is Advanced Care Planning? Mary Ashby Community Clinical Nurse Specialist Hospiscare
  • 16. Advance Care Planning “ Caring for people at the end of their lives is an important role for many health and social care professionals. One of the key aspects of this role is to discuss with individuals their preferences regarding the type of care they receive and where they wish to be cared for” (Mike Richards 2007)
  • 17. • ACP is a voluntary process to which the patient must agree to and to sharing the information. • It is a discussion about future care between an individual and their care providers(irrespective of discipline). • The discussion is to make clear an individual‟s wishes and will usually take place in the context of an anticipated deterioration in the future.
  • 18. What is ACP? • It may include or clarify: 1. Their understanding of their illness and prognosis, treatment options and availability of these. 2. Their wishes, values, beliefs and preferences or goals for care. 3. Any concerns they may have. • Is helpful when guiding care when a person has lost capacity. • If the individual wishes, their family and friends may be included.
  • 19. What is ACP? • Conversations and requests should be clearly documented and then... • Communicated to others in the care team including Out of hours teams. • Be reviewed regularly and if the patient should change their mind in between reviews. • ACP usually involves more than one team/discipline. • Preferred Priorities for care (PPC) is the documentation used to record advanced care plans.
  • 20. Preferred Priorities of Care • What is this document? • What is its purpose? • Who completes it? • What is done with it? • What if, after completing the PPC, the person becomes unable to make decisions? • Is this document used to refuse treatment?
  • 22. Strategies in instigating an Advance Care Plan Stella Thompson Community Clinical Nurse Specialist Hospiscare
  • 23. NCPC Project (2010) - ”dying to talk to your GP?” “Contrary to concerns by GP‟s about patients becoming distressed or rejecting the conversation, the study found 90% choose to continue the conversation when initiated by their GP. Patients who talked about their preferences with their GP were more likely to be placed appropriately on the EoL register, and have their preferred place of death & core preferences added to their medical records.”
  • 24. Identification of EoL patients that may benefit • Many with chronic illness(s) reach a point where it is evident they are going to die from their condition. • Other conditions can be difficult to accurately predict. • Gold Standards Framework Prognostic indicators (GSF 2008) provides guidance.
  • 25. Taken from GSF Prognostic Indicator guide 2008 Cancer GP’s Workload High Ave 20 Deaths per GP per year Function Low Time Organ Failure High Function Low Time Fraility/Dementia High Function Low Time
  • 26. The „triggers‟ • The surprise question: would you be surprised if this individual were to die within 6 – 12months? - „gut instinct‟ • Clinical Indicators of Advancing Disease , i.e. Reduced physical performance, frequent admissions to hospital/out of hours services. • An individual opts for comfort measures /opts out of curative treatment .
  • 27. Triggers to consider • Referral to Specialist Palliative Care team. • Following diagnosis of a life limiting condition ie. MND, advanced cancer, dementia. • At instigation of DS1500 for AA/DLA. • At an assessment of an individuals needs, complex care package, carer distress, respite care. • Admission to a care home.
  • 28. Initiating Discussions • Timing & setting need to be right, privacy. • Non-verbal Communication, eye contact, attentive listening. • An open style of dialogue.. • How do you feel things are with you? • How do you see things going from here? • Have you thoughts/feelings about becoming less well ? • Are there things that would concern you should this happen?
  • 29. Addressing Family & Friends • How do you think he/she is compared to last time I came/last week? • I feel he is less well and it concerns me.... • Are there things you would like to discuss? • Respond to cues/not to outside pressures; Listening is important. • Summarise back the main points; check your understanding.
  • 30. To Summarise • Predicting prognosis is difficult – „gut instinct‟ is important! • Take the lead from the individual but may need to initiate; listen for the cues. • Has to be a voluntary process. • Check your understanding; Reflect back. • Conclude and document; may change their mind later.
  • 31. Communication skills example - watch and review
  • 32.
  • 33. Advanced Decision to Refuse Treatment (ADRT) Kerry macnish Education Manager
  • 34.
  • 36. Mental Capacity Act - 2005 • Empowerment for adults who lack capacity • Protection for adults who lack capacity and those who care for them • Choice - by allowing people to appoint those they trust to make decisions for them • Clarification of the law in relation to advance decisions to refuse treatments
  • 37. The Act: who it affects • Anyone who lacks capacity…. • People who are experiencing delirium or confusion • People with fluctuating capacity • People who are under the influence of drugs or alcohol • People who are unconscious • People who are unable to communicate even with special help
  • 38. Four tests • Can they understand the information? • Can they retain and believe the information? (only needs to be for long enough to allow them to use and weigh up the information) • Can they use and weigh up the information? (ie can they consider benefits and burdens?) • Can they communicate their decision by whatever means?
  • 39. Points to remember • Capacity is Decision Specific • You must presume capacity unless evidence exists otherwise • People should be supported to make their decisions • Anything done for or on behalf of a person who lacks capacity should be the least restrictive of their basic rights and freedoms • People are allowed to make “unwise or eccentric decisions”
  • 41. • Made when a person over 18 has capacity. • Will come into effect only when the individual has lost capacity to give or refuse consent. • A decision relating to a specific treatment in specific circumstances. • If it includes refusal for life sustaining treatments they must be in writing, be signed and witnessed and state clearly that “ the decision applies even if my life is a t risk”
  • 42. • Advance decisions that meet all the requirements of the MCA are legally binding (guidance available in code of practice for MCA) • To be binding it must be both Valid and applicable. • If binding, the person has taken responsibility for the decision • If not binding, must still be considered when assessing best interests.
  • 43.
  • 44. Valid ADRT • I now have MND and benefit from PEG feeding. As my condition deteriorates, if I should lose consciousness and am not expected to recover after 24hrs, I wish feeding, hydration and any other life prolonging treatment such as antibiotics to be withdrawn or withheld although medication such as painkillers for my immediate comfort can be used. This decision to apply even if my life is at risk”
  • 45. Valid ADRTs I wish to refuse the following In these circumstances:- specific treatments:- Artificial (mechanical) breathing If I have had a severe stroke with machine little chance of recovering consciousness Antibiotics If my dementia means that I cannot not make the decision, in the event that I have a severe chest infection that might threaten my life. Artificial feeding (via a tube or drip) When my dementia has deteriorated to the point that I cannot swallow safely, even with the help of others
  • 46. • If medical treatment has changed significantly since the ADRT was made • If it is not specific enough to include current circumstances – home, family and health • If „out of date‟ - good practice to update every 2 years • If a LPA has been drawn up covering the same treatment • If a person has recently behaved in a way to suggest they have changed their minds • If there is any evidence of duress • If there is any evidence the patient has withdrawn the ADRT
  • 47. • • or intentionally shorten a patients life
  • 48. Lasting power of Attorney (LPA) • An LPA is a statutory form of power of attorney is created by the MCA. • A person with capacity can choose a person (an „attorney‟) to take decisions on their behalf if they subsequently loose capacity. • Replaces the Enduring Power of Attorney. • Two separate documents: 1) Property and Financial Affairs 2) Health and Welfare • Must be registered with the Office of the Public guardian. (Therefore this may take time to put in place)
  • 49. Resuscitation- allow a natural death (AnD) • We are not obliged to offer treatment to pts that we think are futile. • It is good practice to discuss this with pts wherever possible but..not if it is going to cause them distress and do them harm.
  • 50. ACP and DNAR • Success rates poorly understood • Inappropriate resuscitations can lead to distressing, undignified deaths • May result in transfer to hospital when death requested at home • May be part of a PPC/LCP which is not clarified/respected • DNAR requests within an ADRT are not always accessible- and paramedic crews need to see a signed document to withhold resus attempt if responding to a 999 call.
  • 51. So, what can we do about this….. • Encourage and facilitate good communication with patients and relevant others • Clarify the differences between PPC and ADRT • Think about how you will phrase your discussions. Is this really a choice? • Ensure DNAR decisions are backed up with documentation and are communicated • The Liverpool Care Pathway has a DNAR section • But, what about patient in the last weeks/months of life whose families may ring 999?
  • 53. • End of Life register is live (Adastra) • GSF in GP practices and care homes • PPC and ADRT documents are approved across NHS Devon • Just in Case bags are in all surgeries • Work being done on a community DNAR/TEP form • Phased training programme
  • 54. My living will Last night, my husband and I were sitting in the living room and I said to him, 'I never want to live in a vegetative state,dependent on some machine and fluids from a bottle’. He got up, unplugged the Computer, and threw out my wine.
  • 55. So what does this mean to your practice? Case studies to help us reflect
  • 56.
  • 57.
  • 58.
  • 59.
  • 60. Questions to think about… • Who might be best placed to have advance care planning discussions? • Is now the right time? • Who else might need to be involved? • Which documents/tools (if any) might be useful for this patient?
  • 61. Summary points • The process of ACP can enable people to think about, discuss and have their wishes recorded in advance of an anticipated decline in their health. • An ACP is to be referred to if/when a person lacks the capacity to make a decision about their care and treatment. However, it also guides and can instruct loved ones, health and social care staff to plan and deliver appropriate and realistic care for each individual. • This can help them to be supported at all times as they would want.
  • 62.
  • 63. This is my favorite recipe. It was Granny's. Now you are the guardian
  • 64. “This is a book that I am really going to miss. Think of me whenever you read it
  • 65. Here is my favourite joke. Dad left it to me, now you must keep it alive
  • 66. Thank you for this memory. I treasure it.
  • 67. I always wanted to tell you this but was too shy/afraid/embarrassed.
  • 68. I can‟t remember if I told you this before but.....
  • 69. There is something I have learned that I would like you to know
  • 70. If you watch this film, think of me. It was my favourite.
  • 71. Have you ever thought about trying....I reckon you would be great at it
  • 72.
  • 73. Where are you now? 0 5 10
  • 74. Time for home, where's the transport?