Gamification draws on those same principles but takes things to a whole new level. With gamification, you can convert your existing activity and data into points and rewards and use those to provide incentives for your staff, boosting morale and performance, which ultimately benefits customer experience and satisfaction.

2. What do you want to obtain through gamification?

3. Users are not the same and according to their preferences
or habits, you have to create personalized experiences

4. Be creative to give your users the best engaging experience

5. Pit users against each other and they’ll feel
more motivated to play

6. This is a sort of gamification and it enhances interaction

7. Points, discounts, levels... boost users interest

8. We’ll tell you how to achieve it.
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