1. HIRANMOY DAS.
E-MAIL : hiranmoy_1989@rediffmail.com
hiranmoydas33@yahoo.com
MOBILE NO. : 00853 63202163
ADDRESS : Vill : Chaltaberia (Saradapally).
P.O.: Duttapukur.
P.S.: Duttapukur.
Dist.: 24 Parganas (N)
Pin : 743248
West Bengal, India
CAREER OBJECTIVE:
I wish to contribute to the success and growth of the organization by undertaking challenging assignments
and delivering time result by applying my knowledge and skills. I also look forward to work in more
professional environment to enhance and sharpen my skills.
PROFESSIONAL EXPERIENCE:
THE VENETIAN MACAU (1ST
August 2016 – Till Date)
Working as a food and beverage Service Captain
DEPARTMENT COMPRISES OF THE FOLLOWING:
 Golden Peacock (Michelin One Star Rating Restaurant) – Indian Specialty Restaurant - 169 covers
DUTIES & RESPONSIBILITIES:
 Responsible for taking the daily reservations, blocking the table and taking preferences of the
guest.
 Coordinating with the outlet manager for daily operation and next day’s planning.
 Assign the responsibilities to the team for better functioning.
 Making the duty roasters on monthly basis for the team.
 Supervising the service aspect in the restaurant.
 Responsible for daily duty allocation and briefing of the team.
 Ensure that closing of the outlet is properly done.
 Taking inductions for new joiners, training them regarding food and beverage service.
 To ensure that special offers and promotions are communicated correctly to all the customers.
 Communicating with all guests in the restaurant to understand their need and ways to improve
services and product.

2. QUALITY:
 Fully understand all brands service standards and able to train the team.
 Able to deal with any complaints raised within the outlet in an efficient and pro active manner which
builds customer relationship.
 Train new joined team member in the food and beverage service department.
 Possess excellent communication, interpersonal and leadership skills.
 Run regular basis training sessions for better outcome from the team members.
THE VENETIAN MACAU (14TH
January 2013 – 31ST
July 2016)
My first assignment in abroad was The Venetian Macau (A Sands Group Of hotel) as a
Server worked in food & beverage outlets.
DEPARTMENT COMPRISES OF THE FOLLOWING:
 Golden Peacock (Michelin One Star Rating Restaurant) – Indian Specialty Restaurant - 169 covers
DUTIES & RESPONSIBILITIES:
 Handling big groups and VIP guests confidently taking the responsibility single handedly.
 Handling the stations in the restaurant and serving the guest with more personalized service and
fulfilling all anticipatory needs of the guests.
 Responsible for opening and closing of the restaurant in absence of the captain.
 Worked as a departmental trainer, taking inductions for new joiners, training them regarding food
and beverage service.
DREAM COCHIN (1st
April 2012 – 4th
January 2013)
Working as a food and beverage Service Sr. Captain
DREAM COCHIN (15th
October 2010 – 31st
March 2012)
Working as a food and beverage Service Captain
TAKING CARE OF THE FOLLOWING:
 Wellington – Library Bar – 37 Covers.
 Hi-bar – Roof Top Bar – 53 covers.
 Ava lounge – Lounge Bar.
DREAM COCHIN (15TH
October 2008 – 14th
October 2010)
My first assignment was with Dream Hotel Cochin (A Hampshire Group Of hotel) as a
Guest Service associate worked in all the food & beverage outlets.

3. DEPARTMENT COMPRISES OF THE FOLLOWING:
 Keshia - All day dining restaurant - 78 covers
 Ayela - Thai sea food restaurant – 98 covers
 Banquets – 200 to 900 covers capacity.
 In room dining
 Wellington – Library Bar – 37 covers.
 Hi-bar – Roof Top Bar – 53 covers.
 Ava lounge – Lounge Bar.
HANDS ON TRAINING:
 Full working knowledge of micros and infoGenesis.
 Did 22 weeks Industrial training from “Fariyas Holiday Resorts” Lonavala.
 Was a pre-opening team member for Dream Cochin opened on 5th
April 2009.
EDUCATION QUALIFICATION:
YEAR
DEGREE / DIPLOMA INSTITUTE / SCHOOL
2006-2009
B. Sc. In Hotel Management
and Tourism
Annamalai University, Chennai
2006-2009
Three year diploma in Hotel
Management
Nalanda Institute of Advance
Studies, Kolkata
2005-2006 12th
(WBCHSE)
Duttapukur Mahesh Vidyapith,
Duttapukur
PERSONAL DETAILS:
 Father’s Name : Mr. Bijon Kumar Das
 Mother’s Name : Mrs. Kabita Das
 Date of birth : 31st
January 1989
 Passport no. : H5392932
 Passport expiry Date : 18TH
November 2019
REFERENCES:
Chef Justin Paul Mr. Vipin Joshi
The Venetian Macau Outlet Manager, The Venetian Macau
Mob no. 00853 66858274 Mob no. 00853 62846649