Weddings are fun, aren’t they? Especially when it’s for two equally important strategies in your life, like traditional and digital marketing. They are both special to your overall marketing mix, and you’re over the moon when they are happy and work well together.
But, coming from different backgrounds, how can we ensure marital bliss? In the following presentation, we identify common pitfalls and effective approaches to successfully transition current marketing tactics from traditional avenues to digital.
2. Agenda:
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• Introductions
• Common Concerns of a Traditional-Only Approach
• Why You Should Marry the Two
• Case Study Examples
• Tactic Transition: How to Leverage Current Assets
• How to Connect Traditional and Digital
• Key Takeaways
5. Common Concerns:
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1. The lifetime of your marketing program is limited:
2. Reaching your target market is not targeted enough:
Traditional marketing through billboards, television, radio or newspapers is limited, only
available for the run time of your program. Once they end, so does your visibility. By combining
your approach with digital mediums, such as social media or search engine optimization, the
lifetime of your campaign extends drastically after your original marketing push has ended.
Traditional marketing alone can reach the masses, but what if you only want to reach the CIOs
of Fortune 5000 companies that are within the SaaS market? When blended with digital, you
are able to hone in your marketing efforts to reach the exact people you want to speak to. This
also allows you to spend less budget in your broader marketing or umbrella campaigns.
6. Common Concerns:
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3. Interrupting your audience versus educating your audience:
4. Timeliness of your messaging is very limited:
Traditional marketing tactics were created in a time when the sales and marketing teams
owned the information and the selling process to the audience. Due to this, it was common for
many traditional tactics to interrupt their target audience to engage in their brand. Recently, this
has shifted and the information is owned by the buyer across the internet; the process has
switched to a buying process rather than a selling process. In order to be competitive and
successful in this new marketplace, you must provide information for your audience to become
educated buyers and help them navigate complicated buying processes.
Traditional marketing tactics do not allow you to respond quickly to change. It often takes
weeks to months to produce or run a new television or radio spot. Digital tactics help you
respond quicker within hours or days.
7. Common Concerns:
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5. Engagement in your marketing programs:
6. Accurate and impactful tracking is next to impossible:
Traditional marketing tactics are a one-way communication. They do not allow your audience
to engage in your brand or share their experiences. Digital marketing tactics, like social media
and user-generated content, allow your audience to not only engage in your marketing, but
become a part of it themselves.
Many traditional marketing tactics are measured broadly, based on an increase in overall
sales during that month or quarter. This approach often does not show which individual
tactics in your marketing mix were actually successful or unsuccessful. Digital marketing
allows you to track the ROI down to individual ads and placements to allow for the greatest
level of marketing program optimizations.
8. Common Concerns:
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7. Money, Money, Money:
Let’s face it. Developing and placing a billboard is far more expensive then that of a paid
search marketing campaign. More so, which one is more likely to get in front of those who are
interested in what you are selling? Digital marketing often allows you to get more targeted
leads and a lower cost-per-acquisition than traditional marketing tactics. This is why it is
important to define and measure all tactics within your marketing mix.
10. Why You Should Marry the Two
Brand Awareness vs. Lead Generation
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There have been many studies that
show the successes of digital marketing
and how it helps drive more leads at
lower costs. A study done by State of
Inbound found that digital inbound leads
cost at least 67% less than that of
traditional marketing.
However, what if your company has no
brand awareness or affinity in an already
crowded and noisy marketing place
online? How do you get your audience to
click on or engage in your advertising?
You use traditional advertising best
practices to promote and create buzz.
Source: State of Inbound, 2015 Annual Report
11. Why You Should Marry the Two
Marketing Tactic Breakdown:
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Source: Marketo, Content Marketing Report
14. Tactic Transition
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Billboards Banner ads
Utilize the creative and strategy from your billboard campaigns and size them down for
banner ads across the web. This will help resonate with your audience as they recognize
the same message, branding and creative in multiple mediums.
15. Tactic Transition
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Magazine ad Sponsored social
post
Magazine ads, similar to social posts, are more niche targeted. Both have the ability to
target a very specific audience. A sponsored post can help gain reach with your print ads.
16. Tactic Transition
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Yellow pages Search
Yellow pages is very similar to today’s search, and now, with 64% of Americans having
smartphones, you should make sure you are investing in search. This also helps catch
two separate audiences as well as there is still a large audience who use yellow
pages – 80 million still visit yp.com and 20 million businesses are still listed on it.
17. Tactic Transition
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Newspaper inserts Email
Newspaper inserts are a great way to reach an audience on product sales and discounts.
Using email is a great way to expand your audience in a digital way, communicating the
same sales and discounts to a list of subscribers. Using email will allow you to track
those engagements and purchases online, similar to coupon codes that are found
within your newspaper inserts.
18. Tactic Transition
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Flyers SMS
The key messages in flyers handed out or placed throughout your store can be reused to expand
your reach using SMS messaging. SMS is a great way to reach your local audience similar to a
flyer. There are great tools that allow you to send messages based on GEO location, period of
time in a day, or reoccurring over time.
20. Use Case: Large Business Pulls Pro-Sport
SponsorshipGoal: Understanding the cost and need of a tactic
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1. Situation: The cost for the consumer can
significantly increase due to massive advertising
and sponsorship expenses.
2. Problem: In this current environment and
historical transformation, the company is focused
on providing high-quality service to customers.
When looking at the relationship, cost, operations
vs brand awareness and ROI, the sponsorship
was no longer good for the business or the
customers.
3. Solution: Instead of brand recognition, the
company wanted to invest in tactics that allowed
them to better analyze and measure success.
21. Use Case: Live Event Traction
Goal: Understand the engagement happening with their brand at a live event.
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1. Situation: Hosting, sponsoring, or attending a live event
with a series of breakout sessions and keynote speakers.
The client wanted to understand how they could spark
conversation about the breakouts and keynotes, as well as
draw up a buzz about their brand around the event.
2. Problem: There was no way to understand the
conversations happening, nor track what people were
talking about throughout the event.
3. Solution: Pre-event communications and signs around the
event all communicated a hashtag to use throughout the
event. As the event continued, there was a great buzz
surrounding the hashtag and the company was able to
reference these conversations and shares after the event to
view public opinion and help track engagement during the
event.
22. Use Case: Off-Line Multi-Tactic Campaign
Goal: Drive requests for a second opinion
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1. Situation: Using many offline tactics to drive branding and second opinion appointments. These tactics ranged
from billboards and radio ads to TV commercials and print ads. The call-to-action was to schedule a second
opinion appointment by visiting a landing page and calling the number advertised.
2. Problem: There was above average traffic to the landing page,
but very little phone calls for second opinions. The
campaign lost track of the customer after leaving the landing
page with no way of knowing who they are or why they left.
3. Solution: Created a secondary call-to-action to learn more by
downloading educational material to gain some information about the visitors if they were not ready to call for a
second opinion. This allowed the visitor to gain more information and receive a series of follow-up emails,
educating them about why they should receive a second opinion. It also allowed the client to gain a better
understanding on the ROI of each market and tactic being used.
24. How to Connect Traditional and Digital
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• Analytics: Use vanity URLs for traditional ads that reference a website
• Analytics: Implement call tracking to monitor success of phone calls
HilemanGroup.com/success
25. How to Connect Traditional and Digital
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• Analytics: Measure social media engagement while attending live events
• Reengage: Implement remarketing to build awareness with engaged
prospects through traditional and digital channels
26. How to Connect Traditional and Digital
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• Personalize: Use marketing automation, dynamic ads and other digital tools
to create custom messaging
• Strategy: Integrate and enhance traditional and digital efforts for a multi-
channel approach
*http://blog.marketo.com/2014/06/the-future-of-digital-marketing-is-already-here.html
28. Key Takeaways:
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1. Understand the goals you want to hit before deciding what tactics you will
utilize. Based on your goals, you can define which tactics will help you most
efficiently capture them.
2. Traditional is NOT dead, but a great complement to digital tactics.
3. Traditional is a great strategy for branding and general blanketing campaigns
to get your brand and message out to prospects. Digital tactics are great for
quicker go-to-market needs, smaller budgets and more niche targeting.They
also are great for targeted low-cost lead generation.
4. Plan ahead when building traditional campaigns so you know how you will
track the campaign and how you will measure the ROI.
Benefit of doing multiple channels vs. all your eggs in one basket approach
Use current tv commercials and build on them for more reach on YouTube
should be more educational or information than a general tv commercial
Allows you to have a free video presence that is searchable through any search engine
Cut and edit commercials to fit short YouTube ads
Add to your current tv reach by reusing tv commercials for video ads within YouTube
a much more targeted audience for a fraction of the price
Utilize the creative and strategy from your billboard campaigns and size them down for banner ads across the web
This will help resonate with your audience by them recognizing the same message, branding and creative in multiple mediums
Saving time, money and resources by taking the tactic you currently are utilizing and reformatting for a new audience
a small adjustment to the creative and this low cost tactic will help expand your audience
a more precise and targeted audience and a less expensive tactic
Tracking
Drive billboard traffic to a specific call tracking number or vanity URL
This allows you to understand exactly how many people are converting from seeing that billboard
Yellow pages is very similar to todays search and now with 64% of Americans having smartphones you should make sure you are investing in search
This also helps catch two separate audiences as well because there is still a large audience using yellow pages – 80 million still visit yp.com and 20 million business still listed on it
http://www.inc.com/gene-marks/do-people-still-use-the-yellow-pages-the-answer-may-surprise-you.html
http://www.pewinternet.org/2015/04/01/us-smartphone-use-in-2015/
Newspaper inserts is a great way to reach an audience on product sales and discounts
Using email is a great way to expand your audience in a digital way, communicating the same sales and discounts to a list of subscribers
Using email will allow you to track those engagement and purchases online similar to coupon codes that are found within your newspaper inserts
The key message in flyers that are handed out or placed throughout your store can be reused to expand your reach using SMS messaging
SMS is a great way to reach your local audience in a similar way as a flyer
There are great tools to allow you to send messages based on GEO location, period of time in a day, or reoccurring over time
SMS drives urgency and is a great way to communicate events, happy hours, specials or discounts
Using a special code our shortened URL you can also easily track the conversions coming from this tactic
http://www.comnetwork.org/2013/01/5-tips-for-live-tweeting-conferences-and-events/
The call to action was to socially share the great information the attendees were learning.
https://plannerwire.net/event-marketing/social-media/cool-way-track-event-hashtag
http://blogs.constantcontact.com/hashtag-event-engagement/
http://www.kreelicious.com/
By visiting the page the marketing automation platform is able to cookie them and begin tracking their other engagements as well as collect their channel tracking information to know which tactic they converted on.
-Vanity URLs are used for non-digital resources; UTM tracking should be used for digital resources
-Vanity URLs should be short and easy to remember; the vanity URL should use UTM tracking so reporting will be available in Google Analytics
-Tracking numbers can report on number of calls, length of calls, some will even record calls
-Wordstream Call Tracking is perfect for Google AdWords/Bing Adcenter call tracking. It will tell you which keyword searches generated a phone call.
-If you are putting on your own event make a hashtag and monitor it’s use (use tools like Keyhole)
-If you are attending a live event, gain social engagement by using the event hashtag
-Use Twitter/Facebook analytics to see engagement on posts; use UTM tracking if you are linking back to your site!
-Reach your audiences cross-channels through remarketing! It is a very low cost tactic
-Use social remarketing to reach your audience through an additional channel
-Traditional marketing is often built to appease the masses, but today’s customers are a custom path. Digital marketing makes this easy.
-Use marketing automation, dynamic ads, etc,. to convert “mass” marketing into “niche” personalized marketing.
-Traditional media isn’t dead. Its scope, reach, and purpose has simply been more acutely defined. BUT Inbound marketing costs 61% per lead than disruptive marketing. (HubSpot)
-There is no straight path to a purchase. Customers/prospects are on a jagged, custom journey with multiple touch points
-Exchange plans, strategy, and analytics between traditional and digital marketing. Are personas aligned? Goals? Messaging?
-How can you overlap campaigns for full multi-channel approach?