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Nikki Hampton
- 1. Nikki Hampton, SPHR VP, People + Places, Planet
- 2. About Me Likes ● Banjo ● My children & my partner ● Knitting & Embroidery ● Organization ● Baking ● SF Giants ● The City of Oakland ● Spirited Debates Dislikes ● Bivalves ● Yucky Smells ● Bart (See Previous Dislike) ● Closed Mindedness
- 4. “A syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.” - World Health Organization
- 5. How Do I Spot It?
- 6. Symptoms of Burnout ● Snappy
- 7. Symptoms of Burnout ● Snappy ● Increased Absence
- 8. Symptoms of Burnout ● Snappy ● Increased Absence ● Decreased Productivity or Engagement
- 9. Symptoms of Burnout ● Snappy ● Increased Absence ● Decreased Productivity or Engagement ● Increased Isolation
- 10. We Tend to Burn Out Our Stars
- 12. We Cause Burnout ● We work our brightest and most promising employees the hardest.
- 13. We Cause Burnout ● We work our brightest and most promising employees the hardest. ● We iterate, revise, push, curate, drive, hustle, and deliver - every single day.
- 14. We Cause Burnout ● We work our brightest and most promising employees the hardest. ● We iterate, revise, push, curate, drive, hustle, and deliver - every single day. ● We continue to increase workloads and deliverables.
- 15. We Cause Burnout ● We work our brightest and most promising employees the hardest. ● We iterate, revise, push, curate, drive, hustle, and deliver - every single day. ● We continue to increase workloads and deliverables. ● And we schedule meetings to talk about meetings in which we will talk about additional workloads and deliverables.
- 16. But... ● We provide amazing snacks, meals, showers, massages, and naprooms.
- 18. Paid Time Off “Unlimited Paid Time Off!” “Generous Time Off Policy” “Flexible Work Schedules” “Work from Anywhere!”
- 21. Practice What You Preach Communications Curfew Set boundaries It’s ok to say no sometimes. You have to take care of yourself. Family, friends, dance lessons, whatever is important to you outside of work is important. Make time for it. TAKE YOUR PTO! I REPEAT TAKE YOUR PTO!
- 22. How Can I Help? No Meeting Wednesdays No Agenda : No Meeting Less Frequent Meetings Speak Up Temps Can Be Your Friend Set Boundaries and Remind Others Pause
Notas do Editor
- It’s the end of the day - thank you for staying.
- In English? Working yourself to death. Personal connection: Obviously have experienced it. I’ve had to learn to set boundaries. But also - this topic is near and dear to me because I run the People function and I see it all the time. I don’t have all of the solutions but I see the patterns and symptoms. People don’t take time off because they think they can’t - everything will stop - helping people learn to set boundaries and prevent the ultimate symptom - losing folks who are burnt out. We hire the brightest and hardest working people - how do we protect them from working to the point of burn out?
- Are they behaving out of character?
- Can’t get out of bed in the morning. Just don’t want to go to work. Calling in sick because...
- Suddenly missing deadlines? Your previous culture champion no longer cares?
- Are they no longer wanting to be part of the team?
- The ones who work hardest, produce the most, are the key to our success. This includes you. So...how do we take care of ourselves?
- it’s usually unintentional - they burn the midnight oil to help us improve, get things done, take us to the next level - but these are the ones most susceptible to it.
- It’s exhausting! And then we do it again!
- And why wouldn’t we? The shit keeps getting done?
- We lose countless hours every week to meetings that don’t need to happen and the emails. Oh Em Gee. The emails!
- These things all seem like perks - but make it easy to stay at work until late into the night.
- Speaking of PTO...
- The Organisation for Economic Co-operation and Development (OECD) is an international organisation that works to build better policies for better lives.
- So what’s the solution?
- There’s no magic formula! But here are a few ideas...
- It sets the example that we work round the clock as a culture. No email, slacks, or texts after 7pm Don’t perpetuate the cycle! You send a message - they reply - you reply… Example of John at 2am.
- Moving Team Meeting to Monthly People Pause