Nathan Jacob

1. World Forum Disrupt: Strategy & Innovation
The 7 Habits of
Highly Innovative Organisations
By Nathan Jacob, General Manager

2. Introduction
Nathan Jacob
EMEA General Manager
Planbox
2

3. 3
Years of
Domain
Expertise
Transforming the CULTURE of Innovation
RANKED #1 “Most Comprehensive Innovation Management Solution” –
20+
Enterprise
Deployments
400+
Engaged
Participants
5M+
Realized
ROI for
Customers
$10B+

4. 2 - BEGIN WITH INNOVATION OUTCOMES IN MIND
1 - BE PROACTIVE
3 - PRIORITIZE INNOVATION EFFORTS
4 - MASTER YOUR INFORMATION
5 - SEEK TO ENGAGE
6 - DESIGN THINKING TO WIN
7 - SELF-DISRUPT
THE 7 INNOVATION HABITS
4

5. 5
1
CIRCLE OF INFLUENCE & CONTRIBUTION
§ BUILD A COMMUNITY
§ CELEBRATE FAILURES
§ REWARD INNOVATION
§ ENCOURAGE D&I
§ EVERYDAY INNOVATION
THINGS YOU
CAN INFLUENCE
INNOVATOR
SPOTLIGHTBEING
PROACTIVE

6. 6
2BEGIN WITH INNOVATION
CREATIVITY
COLLABORATION
CO-CREATION
BUSINESS MODEL
EXPERIMENTATION
HOW TO
STRUCTURE
INNOVATION?
INNOVATOR
SPOTLIGHT
§ BUDGET FOR
EXPERIMENTS
§ INNOVATION
INVESTMENTS
§ INNOVATION STRUCTURE
§ DEFINE SOPS
§ ROI REPORTING
KEEP IN MIND
OUTCOMES IN MIND

7. INFORMATION DISCOVERY
STRUCTURE (IDS)
WORK BREAKDOWN
STRUCTURE (WBS)
INNOVATION BREAKDOWN
STRUCTURE (IBS)
CONTRIBUTOR BREAKDOWN
STRUCTURE (CBS)
HIERARCHICAL MODEL TO STRUCTURE INNOVATION
COMPANY PORTFOLIO INITIATIVE
INFORMATION
STREAM
SITE ROLE
BUS. UNIT SKILLS
GROUP
DIVERSITY &
INCLUSION
ECOSYSTEM
CONTRIBUTOR
COMMUNITY
USER
INNOVATION TYPE
Core, Adjacent, Transformational
ACTIVITY TYPE
Open Innovation, Innovation Jam,
Shark Tank, Challenge-Driven …
CATEGORY
Sub-Categories
CHALLENGE FOCUS AREA
EXPERIMENT
USER STORY
TASK
ORGANISATION BREAKDOWN
STRUCTURE (OBS)
DATA SOURCE
ARTICLE
INTENTION TYPE : IDEA, OPPORTUNITY,
ISSUE, CONCEPT, DECISION, RISK…
ACTIVITY STATUS: WORKFLOW,
ACTIONS, COLLABORATION…
ROLES: CONTRIBUTOR, CHAMPION,
EVALUATOR, SPONSOR…
EVALUATION CRITERIA: ALIGNMENT,
FEASIBILITY, IP, ROI, BUSINESS CASE…
INTENTION
7

8. 8
3PRIORITIZE
FOCUS ON THE IMPORTANT
NOT THE URGENT
§ SMEs INPUT
§ INCREMENTAL VS
DISRUPTIVE
§ STAGE GATE VS
EXPERIMENTATION
KEEP IN MINDOPTIMAL
INNOVATION
ZONE
CONTINUOUS
IMPROVEMENT
NOT ALIGNED
DELEGATE OR
DISCARD
URGENTNOT URGENT
IMPORTANT
NOT
IMPORTANT
INNOVATOR
SPOTLIGHT
INNOVATION EFFORTS

9. 9
OPTIMAL
INNOVATION
ZONE
CONTINUOUS
IMPROVEMENT
NOT ALIGNED DELEGATE OR
DISCARD
Right mix of incremental,
breakthrough, disruptive
Focus on incremental
and quick ROI
Open-ended chats and
general conversations
Ideas and concepts not
targeting strategic
focus areas
URGENTNOT URGENT
IMPORTANT
NOT
IMPORTANT

10. 10
4INFORMATION
Private and Public
DATA SOURCES
AUTONOMOUS
INFORMATION DISCOVERY
Insight & Actionable info
SIGNALS
§ LEVERAGE AI
§ BUILD INSIGHT
§ CONTEXTUAL
INFORMATION
§ INNOVATION PIPELINE
BEST PRACTICES
MASTER YOUR INNOVATOR
SPOTLIGHT

11. 11
5ENGAGE
EVENT
DURATION
CONTRIBUTOR
SELECTION
EVENT
FREQUENCY
COMMUNICATION
PLAN
GAMIFICATION
STRATEGY
EXECUTIVE
INVOLVEMENT
CHALLENGE-DRIVEN DECISION
SESSIONS
DRAGON’S DEN
INNOVATION DAYINNOVATION
JAM
DIVERSITY
SESSIONS
ENGAGEMENT MECHANICS INNOVATION MANAGEMENT
SEEK TO INNOVATOR
SPOTLIGHT

12. 6DESIGN THINKING
EMPATHIZE
Define the challenge.
LEARN
Try new things.
Iterate. Be agile.
IDEATE
Generate and
evaluate ideas.
PROTOTYPE
Experiment.
Fail fast.
DEFINE
Define the
challenge.
TEST
Test and refine
the solution.
12
INNOVATOR
SPOTLIGHT
TO WIN

13. 7SELF
13
CAPABILITY MATURITY AREAS
STRATEGY
Aligned with Objectives
CULTURE
Innovation Role
in Daily Work
PROCESS
Evaluate Repeatability
of Success
TECHNIQUES
Driving Best Practices
METRICS
KPIs
Measured & Tracked
INNOVATOR
SPOTLIGHT
§ EMBRACE CHANGE
§ ADJUST TARGETS
§ ADOPT KPIs
§ SELF DISRUPT!
BEST PRACTICES
DISRUPT

14. CONTINUOUS IMPROVEMENT
& FEEDBACK LOOPS
INNOVATION ALIGNED
WITH STRATEGY
SYSTEM OF RECORD IN
PLACE AND PART OF SOP
BASIC SOLUTION IN PLACE
DEPARTMENTALLY
DEPENDS ON
THE HEROICS OF A FEW1. Initial
3. Established
2. Launched
5. Optimizing
4. Managed
CAPABILITYMATURITYLEVELS
14

15. INNOVATION MATURITY WITH THE 7 HABITS
INITIAL
1st HABIT
LAUNCHED ESTABLISHED MANAGED OPTIMIZING
Be Proactive!
3rd HABIT
Prioritize Efforts
5th HABIT
Seek to Engage
2nd HABIT
Begin with Outcomes
4th HABIT
Master Information
6th HABIT
Design Thinking
7th HABIT
Self Disrupt
MATURITY
LINE
15

16. Thank you!
Q&A
16

17. CONTACT INFORMATION “Good habits are hard to form
but easy to live with; bad habits
are easy to form but hard to live
with.”
— Brian Tracy
17
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