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The Low Down on
Heidi Alexandra Pollard
Chief emPOWERment Officer
UQ Power
www.UQpower.com.au
Heidi Alexandra Pollard
www.UQPower.com.au
Focus for this session
• Why you need to be on LinkedIn now
• How to stand out from the sea of sameness
• Hacks to boost your online profile
• Positioning yourself as a thought leader in real estate
Who remembers these?
WHY YOU NEED TO BE ON
MORE THAN EVER BEFORE
• Globalisation Changes Our Community
• Increased Consumer Choice and Uberfication
• Technology Takes Private Lives Public
• Increased competition from online disrupters eg: realestate.com and open agent
SHIFT HAPPENS
How do you respond to inbound email?
You’ve got Mail!
How do you respond to LinkedIn messages?
LinkedIn Messages
The Rise of Social Media?
• Social media is simply another step in the
evolution of communication.
• The ability for social media to provide a 'one to many'
vehicle which can amplify to a 'many to many'
communication of ideas and content now means there is
scope for businesses (and individuals) to spread their
message quickly, efficiently and cheaply.
• LinkedIn is a professional online networking tool
that works particularly well for business-to-
business (B2B) relationships.
• It is like a directory of valuable business
contacts and, just as with ‘offline’ networking,
you get to choose who you connect with.
• LinkedIn allows you to find people
based on their profession, keywords,
companies, education etc which
makes it an extremely effective tool.
What is
What is
• LinkedIn has great Search Engine Optimisation
(SEO) and therefore ranks very high on Google.
So, when you search for a name on Google or any
other search engine, you will usually come across
that person’s LinkedIn profile (if they have one).
• LinkedIn like any business relationship is still about
give and take. It does take a bit of work (10
minutes every 2 days) to get the best results.
Why choose
• LinkedIn is an incredible tool for building
visibility and community on the web.
• It’s the largest professional network, with over
467 million contacts.
• That’s a lot of opportunities to build your brand,
succeed professionally and stand out as
Unique.
• If you don’t yet have a company website you
can use LinkedIn to ensure there is information
about you and your business available online.
Stats and Facts
• LinkedIn started on May 5, 2003
• It went public in May 19, 2011
• LinkedIn has 332 million members
• 2 new users join every second
• 42 million unique mobile visitors per month
(This is a 45% increase in just 12 months )
• LinkedIn’s user goal is 3 billion registered users
• 25 million LinkedIn profiles are viewed every day
• 41% of users visit LinkedIn via mobile
• The average number of connections is 930.
https://press.linkedin.com/about-linkedin
build
connections group
discussions
collaboration
opportunities
share your
expertise
Why LinkedIn?
LinkedIn Stats
• 35% check it daily
• 32% check the site several times a week
• 42% update profile regularly
• 81% belong to at least one group
Who’s Using
• Top Level Executives
- industry networking (22%)
- Promoting their business (20%)
• Middle Management Professionals
- To keep in touch with others (24%)
- Industry networking (20%)
• Entry Level Employees
- Job searching (24%)
- Co-worker networking (23%)
BEST TIMES WORST TIMES
7am – 9am 10pm – 6am
5pm – 6pm
Best times to use
The challenge then for agents and
experts is in the online world it
is even harder to
stand out.stand out.
association
WhatisaBRAND?
name
logo
Why branding?
Take water + sugar + fizz + a can
= costs less than 30c
Write Coca-Cola on the
can and charge $3.90
Coca-Cola spends more on its
brand than on its product
Brand U
The term branding has long been associated
only with companies until Tom Peters
famously said
“We are the CEOs of our own companies:
Me, Incorporated…
Your most important job is to be
marketing the brand called You.”
Brand U Challenges
1. I don’t know what makes
me unique and how to
position, package and sell it!
2. I’m flat out exhausted and
in overwhelm just doing my job.
3. I don’ know which things
really matter when building
my personal brand.
Building Brand U
1. Start thinking of yourself as a brand. What do you
want people to associate with you when they hear your
name? What topic or key message do you want to be
known for? What are your top strengths and qualities?
2. Grow your personal power. Get help to develop your
personal power, your self-worth, your ability to say yes
to the opportunities in alignment and no to those that
aren’t. The answer is not outside of you, it’s inside.
3. Go hack yourself. Learn strategies to improve your
personal productivity. Be focused, not busy.
Simon Sinek’s Golden Circle
“People don’t buy what you do. They buy why you do it.”
UQPower.com.au
Your Golden Circles
UQPower.com.au
Know your WHY
EG: My WHY Statement
To help people and companies identify and leverage their
unique power so they can increase their impact, influence and
income.
Know your WHO
Whether it’s peers or service
proiders in your professional
network, potential business
partners, or others in your Circle
of Influence, understanding your
audience will help you tailor
your LinkedIn profile to speak
directly to them.
WHO are you talking to?
Ask yourself
• Who will look at your online profile?
• What do people want to know about you?
• Where will they use this information?
• Why is your profile important?
• When and how often do you update it?
• How will you use your profile to your advantage?
How to make it work for you
• It’s not enough to have your LinkedIn
profile up and wait for something to happen.
• You need to engage in it actively to get results by
participating, sharing and connecting.
• In business there is a direct correlation between
your ability to build, manage and leverage
professional relationships and your success.
Ie: Your Network = Your Net Worth
• We prefer to do business with people we know,
like and trust - LinkedIn can get you there pronto.
7 to improve your UQ
1. Add a position
Create a compelling profile, not a resume rehash!
Update your employment history and professional
accomplishments. Be sure to include your current
position or job title and make sure it is aligned with
your ONE THING – your Unique Power you want to
be known for.
7
Secret Tip
Add in what you do or your tagline – not just your title –
it’s a great for keywords.
The more skills and job titles that match recruiter or
business searches for candidates, partners and
suppliers, the higher volume of traffic your profile will
receive. In turn, better traffic means you’re more likely
to be the target of a new connection or opportunity.
2. Add a photo
A professional looking photo or ‘headshot’ means
you are putting your best foot (or face) forward. It
also means people will recognise you which adds
to the Know, Like and Trust factor. And when
meeting up for a coffee with someone you met on
LinkedIn you can spot them.
You can increase your LinkedIn
views by 14X by including a photo
People are visual
Take a look at this eye
pattern research for
a LinkedIn page.
Notice how the eye
lingers much longer
on the photo that
anywhere else on
the page.
That’s why you need
a great headshot.
Avoid these mistakes
Nooooo….
To add to the PRD
Brand
Use a professional headshot that either has:
1 - the PRD brand or logo behind
2 – on location in your core area with a
recognisable landmark in the background
Change your banner
Every 90 Days
3. Add at least 3 skills
Let people know what you’re good at, and then
get endorsed by your connections.
Remember to include your ONE THING – what
makes you Unique makes you stand out.
7
Endorsemen
ts
4. Join and interact
in relevant groups
A great feature of LinkedIn is its groups. There are
literally thousands of groups on LinkedIn where
people discuss different topics. A great strategy is to
join and participate in group discussions that your
target market is part of. Demonstrate your expertise
and position yourself as an expert. This will build
trust and attract more business. Or create your own!
7
Group interaction tips
•Answer questions to highlight your subject expertise
•Communicate. Show interest. Look for ways to help.
•Be yourself. Be real. Be yourself.
•Don’t always be in selling mode!
•Have fun!
5. Recommend people
An extremely powerful feature is that your clients
can leave recommendations on your profile, which
provides instant social proof and makes you more
appealing to prospects when they look at your
work profile and history.
Imagine searching for an accountant in your area
and one has recommendations and the other
doesn’t – which would you choose?
7
Give and take
To get recommendations remember to also recommend
businesses you have liked working with instead of just
hoping to be endorsed. It’s all about give and take.
Be genuine and bold –
ask clients to leave a
recommendation for
you as part of your
feedback process.
7
Rockstar LinkedIn User
6. Publish Articles
Imagine searching for an agent in your area and
one has published articles about market trends,
where they see property heading, what’s hot as
well as tips for buyers and sellers and the other
just has a resume style profile – which would you
choose?
7
Include visuals
Include visuals
Extend Your Reach – Better Than A Blog
The Power of Articles
How you rank in your network
7. Create a business page
People can find you based on the keywords that you
use, and likewise you can search for potential strategic
alliance partners, find people and businesses in the
same industry and email people directly without having
to go through numerous channels. A LinkedIn
Business page can act as an extra website so people
can find out more about what you do. You can also
post updates and information and read reports on the
7
Make it work
•Aim to update it once a week
•Make it highly visual
•Start with an action verb or ask a question
•Include links to articles and presentations
•Update status – strictly business (this is not
Facebook) but be friendly, interesting and use video to
show and tell
Ask questions
Use video show & tell
Keep it Short & Sweet
Provide Great Info
Use Neverfail Lists
• Use LinkedIn to do research about people. For example,
if you about to meet with the CEO of Goldmine Co. you
can look him up on LinkedIn and find out more about him
before your meeting.
• All recruitment companies use LinkedIn to find and
screen suitable candidates.
• Remember to link your company website, business card,
email signature to your LinkedIn page.
• Change your profile when you change campaigns
eg: every 90 days
• Upload presentations like this one via SlideShare!
What else can I do with
Use it for outbound marketing
Use it for outbound marketing
Hi NAME
thanks for connecting.
Looking through your profile I notice
(mention something specific about
their career, business or location that
is of interest)
I’d love to send a copy of my latest
market trend report with my
compliments.
What’s the best address to send it to?
GIVE
Use it for outbound marketing
Great NAME
The report is on its way!
I’ve also created a brief video to
compliment the report, you can access
it here (add link).GIVE
Use it for outbound marketing
Hi again NAME
I hope you found the video and report
of use.
I’d love to add you to our database and
send you any relevant properties in the
areas you might be interested in or
curious about. Would that be OK?
ASK
Use it for outbound marketing
Hi again NAME
I thought I would let you know that I’m
heading to the (XYZ) networking event
next (Add Date and time) and was
wondering if you would like to come
along and join me as my guest?
I heard the speaker (ABC) is very good
and thought it might be relevant to
you/your business.
INVITE
DISCUSSION
What’s the biggest thing you’ve learnt this morning?
What one thing will you do to power up your LinkedIn?

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The Low Down on LinkedIn - making it work for Real Estate Agents

  • 1. The Low Down on Heidi Alexandra Pollard Chief emPOWERment Officer UQ Power www.UQpower.com.au Heidi Alexandra Pollard www.UQPower.com.au
  • 2. Focus for this session • Why you need to be on LinkedIn now • How to stand out from the sea of sameness • Hacks to boost your online profile • Positioning yourself as a thought leader in real estate
  • 4. WHY YOU NEED TO BE ON MORE THAN EVER BEFORE
  • 5. • Globalisation Changes Our Community • Increased Consumer Choice and Uberfication • Technology Takes Private Lives Public • Increased competition from online disrupters eg: realestate.com and open agent SHIFT HAPPENS
  • 6. How do you respond to inbound email? You’ve got Mail!
  • 7. How do you respond to LinkedIn messages? LinkedIn Messages
  • 8. The Rise of Social Media? • Social media is simply another step in the evolution of communication. • The ability for social media to provide a 'one to many' vehicle which can amplify to a 'many to many' communication of ideas and content now means there is scope for businesses (and individuals) to spread their message quickly, efficiently and cheaply.
  • 9. • LinkedIn is a professional online networking tool that works particularly well for business-to- business (B2B) relationships. • It is like a directory of valuable business contacts and, just as with ‘offline’ networking, you get to choose who you connect with. • LinkedIn allows you to find people based on their profession, keywords, companies, education etc which makes it an extremely effective tool. What is
  • 10. What is • LinkedIn has great Search Engine Optimisation (SEO) and therefore ranks very high on Google. So, when you search for a name on Google or any other search engine, you will usually come across that person’s LinkedIn profile (if they have one). • LinkedIn like any business relationship is still about give and take. It does take a bit of work (10 minutes every 2 days) to get the best results.
  • 11. Why choose • LinkedIn is an incredible tool for building visibility and community on the web. • It’s the largest professional network, with over 467 million contacts. • That’s a lot of opportunities to build your brand, succeed professionally and stand out as Unique. • If you don’t yet have a company website you can use LinkedIn to ensure there is information about you and your business available online.
  • 12. Stats and Facts • LinkedIn started on May 5, 2003 • It went public in May 19, 2011 • LinkedIn has 332 million members • 2 new users join every second • 42 million unique mobile visitors per month (This is a 45% increase in just 12 months ) • LinkedIn’s user goal is 3 billion registered users • 25 million LinkedIn profiles are viewed every day • 41% of users visit LinkedIn via mobile • The average number of connections is 930.
  • 14. LinkedIn Stats • 35% check it daily • 32% check the site several times a week • 42% update profile regularly • 81% belong to at least one group
  • 15. Who’s Using • Top Level Executives - industry networking (22%) - Promoting their business (20%) • Middle Management Professionals - To keep in touch with others (24%) - Industry networking (20%) • Entry Level Employees - Job searching (24%) - Co-worker networking (23%)
  • 16. BEST TIMES WORST TIMES 7am – 9am 10pm – 6am 5pm – 6pm Best times to use
  • 17. The challenge then for agents and experts is in the online world it is even harder to stand out.stand out.
  • 19. Why branding? Take water + sugar + fizz + a can = costs less than 30c Write Coca-Cola on the can and charge $3.90 Coca-Cola spends more on its brand than on its product
  • 20. Brand U The term branding has long been associated only with companies until Tom Peters famously said “We are the CEOs of our own companies: Me, Incorporated… Your most important job is to be marketing the brand called You.”
  • 21. Brand U Challenges 1. I don’t know what makes me unique and how to position, package and sell it! 2. I’m flat out exhausted and in overwhelm just doing my job. 3. I don’ know which things really matter when building my personal brand.
  • 22. Building Brand U 1. Start thinking of yourself as a brand. What do you want people to associate with you when they hear your name? What topic or key message do you want to be known for? What are your top strengths and qualities? 2. Grow your personal power. Get help to develop your personal power, your self-worth, your ability to say yes to the opportunities in alignment and no to those that aren’t. The answer is not outside of you, it’s inside. 3. Go hack yourself. Learn strategies to improve your personal productivity. Be focused, not busy.
  • 23. Simon Sinek’s Golden Circle “People don’t buy what you do. They buy why you do it.” UQPower.com.au
  • 25. Know your WHY EG: My WHY Statement To help people and companies identify and leverage their unique power so they can increase their impact, influence and income.
  • 26. Know your WHO Whether it’s peers or service proiders in your professional network, potential business partners, or others in your Circle of Influence, understanding your audience will help you tailor your LinkedIn profile to speak directly to them. WHO are you talking to?
  • 27. Ask yourself • Who will look at your online profile? • What do people want to know about you? • Where will they use this information? • Why is your profile important? • When and how often do you update it? • How will you use your profile to your advantage?
  • 28. How to make it work for you • It’s not enough to have your LinkedIn profile up and wait for something to happen. • You need to engage in it actively to get results by participating, sharing and connecting. • In business there is a direct correlation between your ability to build, manage and leverage professional relationships and your success. Ie: Your Network = Your Net Worth • We prefer to do business with people we know, like and trust - LinkedIn can get you there pronto.
  • 29. 7 to improve your UQ
  • 30. 1. Add a position Create a compelling profile, not a resume rehash! Update your employment history and professional accomplishments. Be sure to include your current position or job title and make sure it is aligned with your ONE THING – your Unique Power you want to be known for.
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  • 33. 7 Secret Tip Add in what you do or your tagline – not just your title – it’s a great for keywords. The more skills and job titles that match recruiter or business searches for candidates, partners and suppliers, the higher volume of traffic your profile will receive. In turn, better traffic means you’re more likely to be the target of a new connection or opportunity.
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  • 36. 2. Add a photo A professional looking photo or ‘headshot’ means you are putting your best foot (or face) forward. It also means people will recognise you which adds to the Know, Like and Trust factor. And when meeting up for a coffee with someone you met on LinkedIn you can spot them.
  • 37. You can increase your LinkedIn views by 14X by including a photo
  • 38. People are visual Take a look at this eye pattern research for a LinkedIn page. Notice how the eye lingers much longer on the photo that anywhere else on the page. That’s why you need a great headshot.
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  • 44. To add to the PRD Brand Use a professional headshot that either has: 1 - the PRD brand or logo behind 2 – on location in your core area with a recognisable landmark in the background
  • 47. 3. Add at least 3 skills Let people know what you’re good at, and then get endorsed by your connections. Remember to include your ONE THING – what makes you Unique makes you stand out. 7
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  • 50. 4. Join and interact in relevant groups A great feature of LinkedIn is its groups. There are literally thousands of groups on LinkedIn where people discuss different topics. A great strategy is to join and participate in group discussions that your target market is part of. Demonstrate your expertise and position yourself as an expert. This will build trust and attract more business. Or create your own! 7
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  • 52. Group interaction tips •Answer questions to highlight your subject expertise •Communicate. Show interest. Look for ways to help. •Be yourself. Be real. Be yourself. •Don’t always be in selling mode! •Have fun!
  • 53. 5. Recommend people An extremely powerful feature is that your clients can leave recommendations on your profile, which provides instant social proof and makes you more appealing to prospects when they look at your work profile and history. Imagine searching for an accountant in your area and one has recommendations and the other doesn’t – which would you choose? 7
  • 54. Give and take To get recommendations remember to also recommend businesses you have liked working with instead of just hoping to be endorsed. It’s all about give and take. Be genuine and bold – ask clients to leave a recommendation for you as part of your feedback process. 7
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  • 61. 6. Publish Articles Imagine searching for an agent in your area and one has published articles about market trends, where they see property heading, what’s hot as well as tips for buyers and sellers and the other just has a resume style profile – which would you choose? 7
  • 64. Extend Your Reach – Better Than A Blog
  • 65. The Power of Articles
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  • 71. How you rank in your network
  • 72. 7. Create a business page People can find you based on the keywords that you use, and likewise you can search for potential strategic alliance partners, find people and businesses in the same industry and email people directly without having to go through numerous channels. A LinkedIn Business page can act as an extra website so people can find out more about what you do. You can also post updates and information and read reports on the 7
  • 73. Make it work •Aim to update it once a week •Make it highly visual •Start with an action verb or ask a question •Include links to articles and presentations •Update status – strictly business (this is not Facebook) but be friendly, interesting and use video to show and tell
  • 75. Use video show & tell
  • 76. Keep it Short & Sweet
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  • 81. • Use LinkedIn to do research about people. For example, if you about to meet with the CEO of Goldmine Co. you can look him up on LinkedIn and find out more about him before your meeting. • All recruitment companies use LinkedIn to find and screen suitable candidates. • Remember to link your company website, business card, email signature to your LinkedIn page. • Change your profile when you change campaigns eg: every 90 days • Upload presentations like this one via SlideShare! What else can I do with
  • 82. Use it for outbound marketing
  • 83. Use it for outbound marketing Hi NAME thanks for connecting. Looking through your profile I notice (mention something specific about their career, business or location that is of interest) I’d love to send a copy of my latest market trend report with my compliments. What’s the best address to send it to? GIVE
  • 84. Use it for outbound marketing Great NAME The report is on its way! I’ve also created a brief video to compliment the report, you can access it here (add link).GIVE
  • 85. Use it for outbound marketing Hi again NAME I hope you found the video and report of use. I’d love to add you to our database and send you any relevant properties in the areas you might be interested in or curious about. Would that be OK? ASK
  • 86. Use it for outbound marketing Hi again NAME I thought I would let you know that I’m heading to the (XYZ) networking event next (Add Date and time) and was wondering if you would like to come along and join me as my guest? I heard the speaker (ABC) is very good and thought it might be relevant to you/your business. INVITE
  • 87. DISCUSSION What’s the biggest thing you’ve learnt this morning? What one thing will you do to power up your LinkedIn?

Notas do Editor

  1. Meet Ruth
  2.  12.40pm
  3. 2.12pm
  4. 2.12pm
  5. 2.12pm
  6. https://press.linkedin.com/about-linkedin
  7. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  8. 9.45am - The aim of this session before morning tea is to gain an understanding of your own individual workstyle preferences and the implications they may have on others. To do this we are going to use a tool called the PCSI – The Personal Coaching Style Inventory. As an accredited coach I use this tool with my clients as it is a great tool that can be used quickly and easily and it translates easily into everyday work and life. This tool is not a psychological personality typing tool – it is a self inventory to gain a snapshot of how people communicate, give and receive feedback and relate to others. So in this session you should learn a little more about your own style as well as a bit about the styles of each other. This should not be a session of poking fun at each other and your individual differences, we all know everyone can’t be perfect like we are. But what it should remind you of is how you all have roles to play in this team whether you are from the Occupational Rehab Team, the Medical Team or the Admin Team that this Newcastle branch of CS Health cannot work effectively nor efficiently if you lack an appreciation of or faith in each others ability to do your role.
  9. 9.45am - The aim of this session before morning tea is to gain an understanding of your own individual workstyle preferences and the implications they may have on others. To do this we are going to use a tool called the PCSI – The Personal Coaching Style Inventory. As an accredited coach I use this tool with my clients as it is a great tool that can be used quickly and easily and it translates easily into everyday work and life. This tool is not a psychological personality typing tool – it is a self inventory to gain a snapshot of how people communicate, give and receive feedback and relate to others. So in this session you should learn a little more about your own style as well as a bit about the styles of each other. This should not be a session of poking fun at each other and your individual differences, we all know everyone can’t be perfect like we are. But what it should remind you of is how you all have roles to play in this team whether you are from the Occupational Rehab Team, the Medical Team or the Admin Team that this Newcastle branch of CS Health cannot work effectively nor efficiently if you lack an appreciation of or faith in each others ability to do your role.
  10. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  11. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  12. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  13. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  14. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  15. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  16. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  17. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  18. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)
  19. 10.09am Page 1-2 Write responses on a flipchart. Then get out the tell and ask laminex sheets and have them get up and line up (Before showing the slide)