Encompassing seven floors of exquisite collections across 4.5 acres, we welcome over 15 million customers through our doors each year.
We hope this Store Guide will help you plan your visit.
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Harrods: The Store Guide
1. Store
Guide
OPENING TIMES
Mon – Sat 10am – 8pm
Sun 11.30am – 6pm
020 7730 1234 harrods.com
2. W ELCO M E TO H A R RO DS
LIVE LOWER GROUND LG
IN Menswear • Men’s Lab • The Refinery • The Men’s Shoe Salon
ITALIAN The Gentleman’s Lounge • Abercrombie & Kent at Harrods • Opticians
By AppOinTMEnT personal Shopping • Tax Free • Harrods Bank
Harrods Gold Bullion • Harrods Rewards • Harrods Concierge
Watch & Jewellery After Sales Service • Fashion Accessories (handbags)
Timpson (shoe repair & key cutting) • Gifts & Stationery • pharmacy
Ticket Bureau • Gift Wrapping Service • The Wine Shop (via Food Halls)
GROUND G
Beauty • Fashion Accessories • Food Halls • Harrods Arcade
Menswear • Fine Jewellery & Watches
FIRST 1
Womenswear & Shoes • By AppOinTMEnT personal Shopping
SECOND 2
Home Decoration • Bed & Bath • Kitchenware • Tableware
Travel Goods • The Gift Bureau (weddings & other occasions)
Harrods Gift Shop • Bureau de Change • Christmas World
THIRD 3
Furniture • Home Entertainment • Books • Lighting • The Bed Studio
pianos & Musical instruments • Harrods Rewards
FOURTH 4
Toy Kingdom • Maternity • Childrenswear, Shoes & Accessories
Way in (trend fashion for women) • pet Kingdom • The pet Spa
FIFTH 5
Sportswear & Equipment • Hair & Beauty • The penthouse personal Shopping
RESTAURANTS, BARS & CAFÉS
3. The
Gentleman’s
Lounge
LOWER
Lost
The Refinery
(men’s grooming
via Men’s Tailoring,
Ground Floor)
(via Men’s Tailoring,
Ground Floor)
GROUND
Property DEPARTMENTS
Menswear
Tom Ford Food Halls
Boutique
Fashion Accessories
BY APPOINTMENT Gifts & Stationery
Personal Shopping
Men’s Shirts SERVICES
& Ties Cucina Gift Wrapping Service
Toscana dei
Frescobaldi Smythson Bespoke Stationery Service
Men’s Underwear The Wine Shop Harrods Rewards
(via Food Halls)
& Nightwear Harrods Gold Bullion
Cigar
Shop Harrods Bank
Men’s Contemporary & Casuals
Men’s Harrods Concierge
Accessories
Ticket Bureau
Customer
Collection
Abercrombie & Kent (travel)
Point Opticians
Dodi &
Diana Tax Free Shopping Bureau
Memorial
Watch & Jewellery After Sales Service
Lost property
Men’s Lab Customer Collection point
By AppOinTMEnT personal Shopping
Timpson The Refinery
(shoe repair
& key cutting) Harrods pharmacy (including
walk-in doctors and nutritionist service)
The Men’s
Shoe Salon Timpson (shoe repair & key cutting)
Cigar Shop
Abercrombie Opticians Gift RESTAURANTS & CAFÉS
& Kent
Smythson Wrapping
Harrods Bespoke
Rewards
(travel)
Stationery Service Cucina Toscana dei Frescobaldi
Ticket Service
Harrods
Bureau Egyptian Hall The Writing Post Box Ca’puccino
(handbags) Room
Gold Bullion
Watch &
you can buy online at harrods.com
Stationery Cards,
Tax Free Jewellery Ca’puccino Harrods
Harrods Shopping After Sales & Games Gifts & Find out more via
Bank Harrods Wrap Pharmacy
Concierge Bureau Service
Harrods app: the store at your fingertips
4. a
Do
or
2
GROUND
r2
Doo DEPARTMENTS
r3
Doo
Left
Luggage Do Menswear
(via Door 2a) Men’s Tailoring or Beauty
(access to Refinery
and Gentleman’s Lounge) 1
Dodi & Diana Food Halls
Statue
Fine Jewellery & Watches
Men’s Fragrance
Fashion Accessories
Ladurée
Harrods Gifts
Door 4
Safe SERVICES
Men’s Designerwear Deposit
Door
Safe Deposit
The Wine Shop
Gourmet
Grocery
Food
Orders (via escalators) Food Orders Desk
Desk
11
Boulangerie
Florist
& Patisserie
Left Luggage (via Door 2a)
Florist
Caffè
Cosmetics Charcuterie,
Hall Fromagerie
Espresso
RESTAURANTS & CAFÉS
Polo Ralph & Traiteur
Lauren
Fruit & Dim Sum Bar
Vegetables
Door 5
Sushi Bar
Caffè Espresso
Pantry & Candy
Dim Sum Sushi
Bar
Rotisserie
Bar
Sunglasses Fine Jewellery & Sea Grill
Tea & Rotisserie Sea Grill Watch Room Caviar House Seafood Bar
Coffee
Caviar House Caviar House Oyster Bar
Seafood Bar
Beauty Harrods Ladurée
Apothecary Arcade Perfumery Chocolates & Meat, Fish& Poultry
Confectionery The Steakhouse
Caviar The
House Steakhouse
Door 10
Oyster Bar
Designer Scarves,
Jewellery Gloves
Door 6
& Hats
Colour Room of Room of
Hall Luxury I Luxury II
(handbags) (handbags)
Door 9
Designer Hosiery & you can buy online at harrods.com
Egyptian Hall Watches Umbrellas
KNIGHTSBRIDGE
(handbags) Find out more via
Harrods app: the store at your fingertips
Door 7 Door 8
5. FIRST
DEPARTMENTS
Womenswear
Weekend Women’s Shoes
Room Shoe
Boudoir
SERVICES
By AppOinTMEnT
personal Shopping
RESTAURANTS & CAFÉS
The Shoe Salon
The Wedding Veuve Clicquot Champagne
Dress Boutique Bar & Restaurant
by Pronovias
Eveningwear
International Lingerie
Designer Millinery
Luxury
Collections
Designer International International International
Studio Designer Designer Designer
Veuve Clicquot
Champagne Bar
& Restaurant
Swim &
Sunglasses
Designer International International Designer Classics Contemporary
Studio Designer Designer Collections Collections
you can buy online at harrods.com
BY APPOINTMENT
Personal Shopping Find out more via
Harrods app: the store at your fingertips
6. SECOND
The Tea Room DEPARTMENTS
(opens early October)
Pizzeria Tableware
Home Decoration
Travel Goods Canti
& Luggage Prosecco Bed & Bath
Bar
Towels Kitchenware
Ice Cream
Parlour Home Accessories
Harrods Gifts
Bathshop Furniture
Harrods
Gift Shop
Bed Linens (experience a SERVICES
replica Big Ben
chiming hourly) Bureau de Change
Bureau no Charge ATM Cash Machine
de Change
Furniture Clearance The Gift Bureau
Comfort Luxury
Zone No Charge ATM (weddings & other occasions)
Linens Cash Machine
Designer Kitchens RESTAURANTS & CAFÉS
pizzeria
Canti prosecco Bar
ice Cream parlour
Christmas World The Tea Room
Crystal Contemporary Luxury Gift & Halcyon Silver
& Glass Living Objet Room Gallery Room
Coffee
Villeroy & Boch, Waterford Boutique
International Crystal, &
China & Glass Wedgwood, Luxury Dining & Home The Gourmet The Kitchen Harrods
Royal Doulton Dining Entertaining Cookshop Chocolate
Bar
(Closed for you can buy online at harrods.com
The Gift Bureau refurbishment.
(weddings & other Reopening in Find out more via
occasions) November)
Harrods app: the store at your fingertips
7. Harrods Rewards
THIRD
World Class
Cocktail Exhibition DEPARTMENTS
Osim (25th September
Massage – 16th October) Furniture
Caffè
The Harry Potter Shop
Florian at Harrods Home Accessories
(24th October – Millionaire
end January 2012) Gallery Home Entertainment
Lighting
Porsche
Design SERVICES
Spymaster The Studio
(interior design studio)
The Bed Studio
Harrods Rewards
HMV
RESTAURANTS & CAFÉS
(music, DVDs & games) Caffè Florian
Fitted
Furniture Books & Magazines
Morocco Exhibition
(20th October – 18th December)
Sony
Old Maps & Vintage Film Galleria
Prints Posters
Bang &
Photographic Olufsen
Bo Concept Fendi Casa Vodafone Sound & Vision
Furniture (mobile phones)
Designer Ralph
Gallery Lauren Loewe
Home Televisions
Ligne Roset
Furniture Micro Anvika
Contemporary
Glass (computers)
Decorative Pianos &
Furniture Musical
Instruments
Roche Modern International Traditional Traditional
Bobois Upholstery Lifestyle Furniture Furniture Soft
Furniture Furnishings
& Fabrics
The Rug Co.
you can buy online at harrods.com
The Studio Find out more via
(interior design
studio)
Harrods app: the store at your fingertips
8. FOURTH
The Diner DEPARTMENTS
Women’s Childrenswear
YooMoo
Frozen Shoes Toy Kingdom
Yogurt
pets
Womenswear
SERVICES
Toy Enquiries
Way In
(trend fashion
for women) The Pet Spa RESTAURANTS & CAFÉS
Georgian Restaurant
Terrace Bar
Junior Georgian The Tree House Family Café
Collections Pet Kingdom Restaurant yooMoo Frozen yogurt
(10-16 yrs)
The Diner
The French Laundry at Harrods
(1st – 10th October)
The French
Children’s Laundry
Formalwear Children’s Designer Boutiques at Harrods
(2-10 yrs) (0-10 yrs)
(1st – 10th October)
Children’s Children’s Children’s
Nightwear & Children’s Terrace Bar
Underwear Designerwear International
Lifestyle Boutiques
(2-10 yrs) Designer
(2-10 yrs) The Tree House
Paperchase Family Café
School
Uniforms
Baby Apparel Baby Shop Girls’ Toys
(0-3 yrs) & Nursery & Dolls
Furniture
Soft Toys Construction
& Pre-School
Toys
Boys’ Toys,
Children’s Maternity Games &
Shoes Toy Enquiries Remote you can buy online at harrods.com
Control Cars
Find out more via
Harrods app: the store at your fingertips
9. FIFTH
DEPARTMENTS
Sport & Leisure
Beauty
SERVICES
The penthouse
By AppOinTMEnT
personal Shopping
Bullet proof Clothing
(Miguel Caballero)
power plate Studio
Roja Dove Haute
Urban Retreat Parfumerie
at Harrods RESTAURANTS & CAFÉS
East Dulwich Deli
East Dulwich
Deli Lavazza Espression Café
Classic
Vintage
Vespas The Penthouse
(opening
Team soon) BY APPOINTMENT
Sports Personal Shopping
MBT Shoes Sweaty Riding
& Skechers Yoga Equipment Sunglasses Snow +
Betty & Apparel Rock
Athletic Outdoor Designer Golf Equipment Ski & Fitness
Sports Reebok
Fashion & Fitflop
Apparel Apparel Sportswear & Apparel Swimwear Equipment
Shoes
Bullet Proof Lavazza
Sweatshop Cycles Clothing Espression you can buy online at harrods.com
UK (Miguel Caballero) Power
Wigmore Café Plate Find out more via
Tennis Studio
Harrods app: the store at your fingertips
10. RESTAURANTS, BARS & CAFÉS
SOMETHING VEUVE ClICQUoT
SOPHISTICATED CHAMPAGNE BAR & RESTAURANT:
Celebrating the house of Madame
GEoRGIAN RESTAURANT: Clicquot, discover an exciting selection
The epitome of elegant dining at of Champagnes, from signature yellow
Harrods. À la carte, carvery and buffet Label through to prestigious cuvées.
lunches (from 12 noon to 3.30pm), A menu of light bites is also available.
plus Harrods famous afternoon teas First Floor.
(from 3pm). Available for banquets
of up to 300. For reservations call SUSHI BAR: Fresh sushi and sashimi
020 7225 6800. Fourth Floor. made to order by our Japanese chefs.
Ground Floor.
TERRACE BAR: Offering fine breakfasts
(from 10am to 12 noon), light lunches
CAVIAR HoUSE oYSTER BAR:
and desserts (from 11am) and traditional
Fresh oysters, crustacea and fruits de mer,
afternoon tea (from 3pm). The light and
hand-sliced smoked salmon, Champagnes
airy Terrace Bar provides a quiet place
and great wines. Ground Floor.
to rest and refresh. Fourth Floor.
CoCkTAIl BAR
World Class Cocktail Exhibition
Exhibition Gallery, Third Floor
11. RESTAURANTS, BARS & CAFÉS
SOMETHING SEA GRIll: A wide selection of grilled,
SOPHISTICATED steamed or teppan cooked fish.
Order from the menu or the wet fish
( CO N TIN U E D) counter next door. Ground Floor.
CAFFÈ FloRIAN: This 18th-century
THE STEAkHoUSE: Take your pick
Venetian coffee house is renowned for
from an array of premium cuts of the
its exceptional pastries and light meals.
world’s finest meat at The Steakhouse’s
Enjoy the authentic Venetian experience.
butcher’s counter, then relax while
Third Floor.
your selection is expertly seared
CAFFÈ ESPRESSo: The best cappuccino exactly to your liking. Ground Floor.
in London and a wide range of creative
THE TEA RooM: Classic meets
coffees, light italian meals, fresh pastas
contemporary in this quintessentially
and patisserie. Ground Floor.
British tea room. Enjoy a traditional or
CUCINA ToSCANA DEI premium afternoon tea, a hot breakfast,
FRESCoBAlDI: providing an authentic signature sandwiches and soup, a warm
italian experience with fine wines and pastry or even a pudding. Second Floor.
gourmet food, Cucina Toscana dei
Frescobaldi evokes the true character EASY EATERIES
of Tuscany. Lower Ground Floor.
EAST DUlWICH DElI: The perfect
lADURÉE: iconic macaroons and lunches lunch spot to enjoy healthy salads,
from the luxury parisian tea room. sandwiches, freshly squeezed juices and
Ground Floor. exceptional carrot cake. Fifth Floor.
CoCkTAIl BAR
World Class Cocktail Exhibition
Exhibition Gallery, Third Floor
piCK up THE 2011 HARRODS HAMpERS CATALOGuE FROM
THE FOOD HALLS OR ORDER OnLinE AT HARRODS.COM
12. RESTAURANTS, BARS & CAFÉS
EASY EATERIES
(CONTINUED)
lAVAZZA ESPRESSIoN CAFÉ:
Experience the freshness of italy’s LIVE
favourite coffee at Lavazza. IN
ICE CREAM PARloUR: A wide variety
perfect for a quick pick-me-up ITALIAN
of traditional ice cream and sorbet
after a day’s shopping. Fifth Floor.
flavours and juices, made with the
freshest ingredients. Waiter service
FAMILY FRIENDLY
and take away available. To order,
call 020 7893 8959. Second Floor. THE DINER: This family restaurant is
a modern American diner, serving the
DIM SUM BAR: This Chinese best burgers and shakes in Knightsbridge.
tradition takes the form of a light Fourth Floor.
meal usually served with Chinese tea,
and encompasses meat, seafood and YooMoo FRoZEN YoGURT:
vegetables, which can be steamed, fried For a tantalising treat that’s both
or baked. Ground Floor. delicious and good for you, yooMoo’s
range of frozen yogurts is unbeatable!
CAVIAR HoUSE SEAFooD BAR: Fourth Floor.
Enjoy all your marine favourites at our
acclaimed eatery. Ground Floor. THE TREE HoUSE FAMIlY CAFÉ:
A relaxed environment, ideal for
PIZZERIA: The first wood-fired pizza families and young adventurers, serving
restaurant in London, overseen by everything from sandwiches and crêpes
our star neapolitan chef Giuseppe to pasta and ice cream. Little artists can
Silvestri. Take away available. To order even draw a picture to win a fantastic
call 020 7225 5941. Second Floor. meal for four. Fourth Floor.
RoTISSERIE: Harrods finest quality THE FRENCH lAUNDRY AT
flame-roasted chicken, duck and lamb HARRoDS:
from the meat counter, freshly cooked This exclusive pop-up restaurant
before your eyes. Take away available. opens between 1st and 10th October.
Ground Floor. Reservations must be made in advance.
CA’PUCCINo: A homage to the classic Cookbooks by The French Laundry
cappuccino, along with deliciously fresh Chef Thomas Keller and products
panini sandwiches and italian gelato. used by the restaurant are available
Lower Ground Floor. to purchase. Fourth Floor.
For reservations at the Georgian Restaurant, the Terrace Bar, Cucina Toscana dei Frescobaldi or
Caffè Florian please contact the Harrods Concierge by calling 020 7225 6874, or visiting harrods.com.
13. olD MAPS, PRINTS & VINTAGE FIlM PoSTERS
This intriguing room features a vast selection of rare maps depicting England
to the furthest corners of the world, as well as prints on every subject
imaginable, first editions, signed copies and antiquarian books. A wide range of
vintage film posters, movie stills and pop memorabilia from all eras and genres
are also available to buy, making Harrods the number one choice for movie
lovers in London. plus, all purchases come with a certificate of authenticity.
THIRD FlooR. 020 7730 1234, EXT. 2124