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A big web – managing all
your websites through one
efficient platform
EPiServer Day Mars 10 2009
A big web – managing all your websites through
one efficient platform
 Large and international
 organisations all share the same
 challenge for how to manage
 their online presence with for
 example multiple websites in
 many countries. They also have
 their own internal differences
 that need to be taken into
 consideration. Learn from cases
 and see how two large
 companies went to one ‘big
 web’.
 Talare: Staffan Lindgren,
 Hallvarsson & Halvarsson
A big web – managing all your websites through
one efficient platform
 Large and international
 organisations all share the same
 challenge for how to manage
 their online presence with for
 example multiple websites in
 many countries. They also have
 their own internal differences
 that need to be taken into
 consideration. See what affects
 big websites and how you can
 bring some order to chaos.
 Talare: Gustaf Ekelund, Samuel
 Terling
 Hallvarsson & Halvarsson
H&H
EPiServer Partner since 2003
45 persons working with online
    System developers
    Designers
    Project managers

International company
Large clients
Webbrankingen
Google & Microsoft partners

Releasing social media
newsroom today
One webplatform
Numerous webplatforms
One webplatform
Poor technology
Cost
Social values
Old brands
People
Maturity
Numerous webplatforms
People and technology




       People
              Regulate   Technology
  Educate
People and technology




    People      Regulation Technology
   Education
  Information
People
1. Identify internal resources that measure up
2. Treat your organization as customers
3. Build solid processes
4. Train editors often
5. ”Brand” your web team
6. Measure everything – and use the information
Technology
1. Select a technology with a proven record
2. Invest in a product with a reasonable price tag
3. Utilize pre made functionality
4. Integrate selectively with other systems
5. Trial and succeed
6. Measure everything – and use the information
Case

    Securitas



2009-03-17 | 21
Achievement
     Set a new voice for the company by promoting information
     for core stakeholders:
                  Exposing services according to customer segments
                  Best practices cases per segment presented using video streaming
                  HR and recruitment in clear focus on the start page

     Consolidated all previous websites into one platform serving
     over 30 country websites
     Project completed in 7 months
     Visit http://www.securitas.com for more




2009-03-17 | 22
Platform components


                         People                     Brand


          Technology                                        Processes
                                  Success factors




                  A smart, big and good looking web!


2009-03-17 | 24
Technology




2009-03-17 | 25
People - Project Organization

                                                      Securitas Public Websites
                                                           Project Group


                         Internal Comm




Executive
Groups

              Country websites                    Technical                     Content           Design
                coordination                                                 structure and
                                                                             functionality


                           Country Website
                          Editor and Website
                            Country content
                               Country Website
                           Editor and content
                                owners
                                 owners Website
                                  Country
                              Editor and content                 Case/Best     Corporate     HR
                                 Editor and content
                                   owners                         practice      content
                                      owners




       Executive Group
       Directives
Brand




2009-03-17 | 27
Process




2009-03-17 | 28
Process




2009-03-17 | 29
User experience


                   Content             Design
                   Content             Design




                         User experience
                      Användarupplevelsen

                  Findability         Message
                  Findability         Message




2009-03-17 | 30
Multiple sites         Multiple languages


                            A big web

                                  Multiple themes
          Distributed ownership




2009-03-17 | 31
Securitas public websites
     About Securitas                                      H&H’s role
                 Leader in security                            Strategy and concept for new web
                                                               platform
                 Operations in 30 countries, more
                 than 200 000 employees                        Design
                                                               Training of editors (CMS + write for
     Before                                                    the web)
                 Inside out perspective                        Technical production
                 Corporate website with IR focus               Publishing support
                 No market focus                               Continuous support and
                                                               maintenance
                 Different technical platforms in all
                 countries
                                                          Launch
                 Different graphic design on all
                 country websites                              May 2008
     After
                                                          www.securitas.com
                 Obvious customer focus on all
                 websites                                      EPiServer CMS 5
                 Common message on all websites,               ImageVault
                 still with local focus to best promote
                                                               Google Search Appliance
                 business
                                                               SiteCatalyst
                 Common graphic design
                                                               Cision IR modules
                 Common technical platform and
                 processes



3/17/2009 | 32
2009-03-17 | 33

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"A Big Web" EpiServer Day presentation by Hallvarsson & Halvarsson

  • 1. A big web – managing all your websites through one efficient platform EPiServer Day Mars 10 2009
  • 2. A big web – managing all your websites through one efficient platform Large and international organisations all share the same challenge for how to manage their online presence with for example multiple websites in many countries. They also have their own internal differences that need to be taken into consideration. Learn from cases and see how two large companies went to one ‘big web’. Talare: Staffan Lindgren, Hallvarsson & Halvarsson
  • 3. A big web – managing all your websites through one efficient platform Large and international organisations all share the same challenge for how to manage their online presence with for example multiple websites in many countries. They also have their own internal differences that need to be taken into consideration. See what affects big websites and how you can bring some order to chaos. Talare: Gustaf Ekelund, Samuel Terling Hallvarsson & Halvarsson
  • 4. H&H EPiServer Partner since 2003 45 persons working with online System developers Designers Project managers International company Large clients Webbrankingen Google & Microsoft partners Releasing social media newsroom today
  • 8.
  • 10. Cost
  • 16.
  • 17. People and technology People Regulate Technology Educate
  • 18. People and technology People Regulation Technology Education Information
  • 19. People 1. Identify internal resources that measure up 2. Treat your organization as customers 3. Build solid processes 4. Train editors often 5. ”Brand” your web team 6. Measure everything – and use the information
  • 20. Technology 1. Select a technology with a proven record 2. Invest in a product with a reasonable price tag 3. Utilize pre made functionality 4. Integrate selectively with other systems 5. Trial and succeed 6. Measure everything – and use the information
  • 21. Case Securitas 2009-03-17 | 21
  • 22. Achievement Set a new voice for the company by promoting information for core stakeholders: Exposing services according to customer segments Best practices cases per segment presented using video streaming HR and recruitment in clear focus on the start page Consolidated all previous websites into one platform serving over 30 country websites Project completed in 7 months Visit http://www.securitas.com for more 2009-03-17 | 22
  • 23.
  • 24. Platform components People Brand Technology Processes Success factors A smart, big and good looking web! 2009-03-17 | 24
  • 26. People - Project Organization Securitas Public Websites Project Group Internal Comm Executive Groups Country websites Technical Content Design coordination structure and functionality Country Website Editor and Website Country content Country Website Editor and content owners owners Website Country Editor and content Case/Best Corporate HR Editor and content owners practice content owners Executive Group Directives
  • 30. User experience Content Design Content Design User experience Användarupplevelsen Findability Message Findability Message 2009-03-17 | 30
  • 31. Multiple sites Multiple languages A big web Multiple themes Distributed ownership 2009-03-17 | 31
  • 32. Securitas public websites About Securitas H&H’s role Leader in security Strategy and concept for new web platform Operations in 30 countries, more than 200 000 employees Design Training of editors (CMS + write for Before the web) Inside out perspective Technical production Corporate website with IR focus Publishing support No market focus Continuous support and maintenance Different technical platforms in all countries Launch Different graphic design on all country websites May 2008 After www.securitas.com Obvious customer focus on all websites EPiServer CMS 5 Common message on all websites, ImageVault still with local focus to best promote Google Search Appliance business SiteCatalyst Common graphic design Cision IR modules Common technical platform and processes 3/17/2009 | 32