SlideShare uma empresa Scribd logo
1 de 54
Paid Marketing on a
Budget
Lauren Vaccarello
Sr. Director Online Marketing



   @laurenv
   in/laurenvaccarello
Getting to Know Each Other
I Also Wrote This Book




http://bit.ly/lvb2bbook
Agenda

1. PPC 101
  1. Keywords
  2. Ad Copy
  3. Landing Pages
2. Retargeting 101
  1. Types of Retargeting
  2. When to Use it
3. Q&A and beer
Search is the #1 source used in purchase
decisions

               Sources used by B2B customers while researching &
                        shopping for business purchases




    Source: Google & Compete, B2B Customer Study, 2012
What makes a great PPC campaign?
Keywords Give You Insight Into Your Audience
                       Keywords allow you to:
                           Say the right thing to the
                            right person at the right time


                       Define your audience:
                           Who are they?
                           What purchase stage are
                            they in?
Different Types of Keywords
        Transactional Keywords

        Branded Terms

        Bottom of funnel keywords

        Indicate Purchase Intent

        Drive ROI and SALES



                      Awareness/Education Keywords

                      Top of funnel

                      Rarely leads to purchase

                      Lead to repeat visit

                      Measure by repeat visit and
                      influence
Optimizing Transactional Keywords (B2B example)
Offline data integration

         1                   2        3
Online Adv. Channel        Website   CRM
Identifying and Optimizing Educational KW’s

Assist tracking set up
 ‘View through
  conversions’ for Google
  Display
 Keywords that lead to
  transactional repeat visits
 Can be set up by
  integrating:
   – Doubleclick
   – Bidding Tool like Marin
     Software
   – Analytics
Need a Place To Start Researching KW’s?
Competitive Research
ve Y   our
Do   I Ha
            ony?
        nti d Cop
 tteKiller A
A iting
- Wr
Ad Copy Best Practices

                          Draw attention!
                            – Showcase your features
                            – Showcase your benefits
                            – Show Unique Selling
                              Proposition (USP)


                          Set expectations about
                           what’s next:
                            – A clear call to action
Promises
Promises


            Make sure your page
             title and copy matches
             why/how your visitor
             arrived
            Make information simple
             to access
            If coming through paid
             search or display
             advertising make sure
             content and look and feel
             match
Imagine You Are the Searcher


                        What are you intentions?
                        Why are you clicking on
                         a paid search ad instead
                         of organic
                          – Instant gratification?
                        What do the ads say?
                          – What are your
                            expectations from clicking
                            on these ads?
Free shipping
message is carried
to the landing
page




                     Nothing about
                     personalized
                     ornaments
Free shipping
message is carried
to the landing
page




                     Nothing about
                     personalized
                     ornaments
Speaks about
                   personalization!




Large variety of
personalized
ORNAMENTS
Wish you had a crystal ball?
Need to Have a Plan
Know Which Changes Make the Difference
Things You Can Test




*Testing chart c/o MarketMotive.com
Search Engine Marketing Should
       Be a Profit Center
Am I
  Being
Followed?
Retargeting shows
ads on third party
websites to people
who have displayed
 some interest in
    your brand
Retargeting in Action
Retargeting in Action
Retargeting Results




*http://www.retargeter.com/about/case-studies
What is Site Retargeting?




                                  Gets cookied
A user connects with your brand




                                                   Surfs the web




    Lands on a page designed
          just for them.           Sees your ads
Email Retargeting
Video Retargeting
Richmedia Retargeting
Conversion




                Social

                                Benefits

    Features




                                           Brand
                                                   Messag
                                                         e

Ad Sequencing
How To Use
Image c/o wired.com
                      Retargeting
Prospect Finds Your Website
They Don’t Fill Out a Form! (the nerve of them)
Retarget Form Abandoners and Bring Them Back
After You Get Their Contact Information
Use Retargeting for Lead Nurturing
Already Customers? Cross sell and Up sell!
Look
Bigger
Than You
  Are
Key Takeaways

• PPC    is a revenue driver
• Deliver   on your promises
• Always    be testing
• Retargeting   is awesome
• Look   bigger than you are
Thank You!


Lauren Vaccarello
Sr. Director, Online Marketing
lvaccarello@salesforce.com
@LaurenV
Across B2B sub-segments, search is key

                         92%                                  91%                          97%
                 of the C-Suite use                     of Small Business            of B2B customers
               search engines while                   customers use search        find search useful while
               researching business                  engines while researching    shopping for products &
                      purchases                        business purchases        services for their business




Source: Google & Compete, B2B Customer Study, 2012
Making Retargeting Work, Technically Speaking




*Image c/o Joanna Lord from SEOmoz
Retargeting Benchmarks

                   Cost                                                       Average
                   •Should average                                            CTR
                   less than $5CPM                                            .15%-.3%




                      Conversions                                             Optimal imp.
                      •Click through – can                                    per Person
                      average 3X of PPC                                       •15-20
                      •View through                                           •3 month
                      conversion can                                          saturation
                      average 10:1 of
                      click through

*http://www.chango.com/blog/measuring-brand-advertising-performance-metrics

Mais conteúdo relacionado

Último

IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Enterprise Knowledge
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
Joaquim Jorge
 

Último (20)

What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 

Destaque

How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
ThinkNow
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 

Destaque (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

H/F University Presents: Growth Hacks - Lauren Vacarello

  • 1. Paid Marketing on a Budget Lauren Vaccarello Sr. Director Online Marketing @laurenv in/laurenvaccarello
  • 2. Getting to Know Each Other
  • 3. I Also Wrote This Book http://bit.ly/lvb2bbook
  • 4. Agenda 1. PPC 101 1. Keywords 2. Ad Copy 3. Landing Pages 2. Retargeting 101 1. Types of Retargeting 2. When to Use it 3. Q&A and beer
  • 5.
  • 6.
  • 7. Search is the #1 source used in purchase decisions Sources used by B2B customers while researching & shopping for business purchases Source: Google & Compete, B2B Customer Study, 2012
  • 8. What makes a great PPC campaign?
  • 9. Keywords Give You Insight Into Your Audience Keywords allow you to:  Say the right thing to the right person at the right time Define your audience:  Who are they?  What purchase stage are they in?
  • 10. Different Types of Keywords Transactional Keywords Branded Terms Bottom of funnel keywords Indicate Purchase Intent Drive ROI and SALES Awareness/Education Keywords Top of funnel Rarely leads to purchase Lead to repeat visit Measure by repeat visit and influence
  • 11. Optimizing Transactional Keywords (B2B example) Offline data integration 1 2 3 Online Adv. Channel Website CRM
  • 12. Identifying and Optimizing Educational KW’s Assist tracking set up  ‘View through conversions’ for Google Display  Keywords that lead to transactional repeat visits  Can be set up by integrating: – Doubleclick – Bidding Tool like Marin Software – Analytics
  • 13. Need a Place To Start Researching KW’s? Competitive Research
  • 14. ve Y our Do I Ha ony? nti d Cop tteKiller A A iting - Wr
  • 15. Ad Copy Best Practices  Draw attention! – Showcase your features – Showcase your benefits – Show Unique Selling Proposition (USP)  Set expectations about what’s next: – A clear call to action
  • 17. Promises  Make sure your page title and copy matches why/how your visitor arrived  Make information simple to access  If coming through paid search or display advertising make sure content and look and feel match
  • 18. Imagine You Are the Searcher  What are you intentions?  Why are you clicking on a paid search ad instead of organic – Instant gratification?  What do the ads say? – What are your expectations from clicking on these ads?
  • 19.
  • 20.
  • 21.
  • 22. Free shipping message is carried to the landing page Nothing about personalized ornaments
  • 23. Free shipping message is carried to the landing page Nothing about personalized ornaments
  • 24.
  • 25. Speaks about personalization! Large variety of personalized ORNAMENTS
  • 26. Wish you had a crystal ball?
  • 27. Need to Have a Plan
  • 28. Know Which Changes Make the Difference
  • 29. Things You Can Test *Testing chart c/o MarketMotive.com
  • 30. Search Engine Marketing Should Be a Profit Center
  • 31. Am I Being Followed?
  • 32. Retargeting shows ads on third party websites to people who have displayed some interest in your brand
  • 36. What is Site Retargeting? Gets cookied A user connects with your brand Surfs the web Lands on a page designed just for them. Sees your ads
  • 40. Conversion Social Benefits Features Brand Messag e Ad Sequencing
  • 41. How To Use Image c/o wired.com Retargeting
  • 43. They Don’t Fill Out a Form! (the nerve of them)
  • 44. Retarget Form Abandoners and Bring Them Back
  • 45. After You Get Their Contact Information
  • 46. Use Retargeting for Lead Nurturing
  • 47. Already Customers? Cross sell and Up sell!
  • 49. Key Takeaways • PPC is a revenue driver • Deliver on your promises • Always be testing • Retargeting is awesome • Look bigger than you are
  • 50. Thank You! Lauren Vaccarello Sr. Director, Online Marketing lvaccarello@salesforce.com @LaurenV
  • 51.
  • 52. Across B2B sub-segments, search is key 92% 91% 97% of the C-Suite use of Small Business of B2B customers search engines while customers use search find search useful while researching business engines while researching shopping for products & purchases business purchases services for their business Source: Google & Compete, B2B Customer Study, 2012
  • 53. Making Retargeting Work, Technically Speaking *Image c/o Joanna Lord from SEOmoz
  • 54. Retargeting Benchmarks Cost Average •Should average CTR less than $5CPM .15%-.3% Conversions Optimal imp. •Click through – can per Person average 3X of PPC •15-20 •View through •3 month conversion can saturation average 10:1 of click through *http://www.chango.com/blog/measuring-brand-advertising-performance-metrics

Notas do Editor

  1. Then they click on your ad. Okay great.
  2. SEARCH IS AT THE VERY HEART OF GOOGLE IT’S THE #1 ONLINE RESOURCE B2B CUSTOMERS TURN TO WHEN SHOPPING FOR BIZ PURCHAES IT’S ONE OF THE KEY ELEMENTS THAT PUTS A DECISION MAKER 57% OF THE WAY TOWARDS A PURCH DECISION BY THE TIME YOU GET A LEAD GENERATED OR A SALES REP IN FRONT OF THEM.
  3. To cut …
  4. Combined slides 18-19
  5. Testing is still a good idea, even when you think it is a sure thing… Short form test
  6. Have to have a plan when you do a test… Radical changes vs.
  7. Have to have a plan when you do a test… Radical changes vs. MVT
  8. Have to have a plan when you do a test… Radical changes vs. MVT
  9. Retargeting shows ads on third party websites to people who have displayed some interest with your brand
  10. Now, someone doesn’t even need to come to your website for you to be able to target them with your message. This about how this can super charge your third party lead lists
  11. You can retarget people who watch your YouTube videos. Create retargeting pixel in Adwords. Embed it in your YouTube account. If someone watches the video, they are added to a retargeting list. Advanced: Combine your GA and YouTube cookie lists, so if someone visits your website, you can retarget them with True View ads
  12. Now picture the ability to build your marketing list by people who may have never seen or interacted with your brand before. Imagine what you can do with something like that.
  13. It takes 7-12 marketing touches for a message to be remembered Retargeting allows you to create a journey of messages as your audience browses the internet
  14. Image c/o http://howto.wired.com/wiki/Throw_a_Knife
  15. Build retargeting strategy based on giving them ideal set of messages to help convey them to buy your product Have separate messaging based on the form or product they abandoned Identify key pages and make sure to up your bids for retargeting The vast majority of people visiting your website will leave and never return without ever giving you a scrap of information. This is your chance to do something about it.
  16. Retarget people who have completed a form with messaging that confirms purchase decision Speak with sales about what are their most compelling messages Tie length of the campaign with average sales cycle If you have marketing automation, overlay this with email retargeting Embed an email retargeting pixel in each email Tie their web journey with their email journey to provide a more customized experience
  17. AND IT’S UNIVERSAL ACROSS ALL KINDS OF DECISION MAKERS 92% OF THE C-SUITE 91% OF SMALL BUSINESS OWNERS AND NOT SURPRISINGLY, THEY ALL FIND IT USEFUL AND KEEP COMING BACK.