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Heather Tinsley
221 North Clifton Ave. Apt 18, Louisville Kentucky 40206
Home: 502-742-0947 Cell: 502-415-6528
HLT91179420@gmail.com
Career Focus
Self-Motivated and enthusiastic professional with the education and skills proving to be an invaluable asset having knowledge
and experience with Microsoft Office Suite including all aspects of Access, Excel, PowerPoint, Outlook and Word. Including
basic skills in the criminal justice system, search and security protocols, and investigation skills. Accurately develops and
files legal/criminal reports, as well as providing coherent verbal reports. Manage sensitive and confidential information with
an emphasis on need-to-know protocol.
Education
Brown Mackie College March 2014
Bachelor of Applied Science: Criminal Justice
Louisville, KY, USA
Brown Mackie College July 2005
Associates Degree: Applied Business
Louisville, KY, USA
Experience
International Paper Administrative Assistant September 2016 to Current
Louisville, KY
Maintains filing system by entering safety information into database, create spreadsheets for Record of Grievances,
Organization of Safety materials and organization of employee files. Administering testing for potential employees.
Blessings in a Backpack Volunteer Administrative Assistant February 2016 to April
Louisville, KY
Maintains filing system by coordinating receipts with corresponding check stubs and entering in data into database.
Restorative Justice Volunteer Facilitator April 2016 to May
Louisville, KY
Facilitating a restorative intervention between a harmed person (the victim), and the person responsible for causing harm
(the perpetrator), with the aim of giving the victim a voice, and both parties agreeing how an amends can be made. These
interventions can include face-to-face meetings, or indirect communication (such as letters) between a victim and offender
or disputing neighbors.
Sypris Technologies Shipping and Receiving March 2012 to September 2012
Louisville, KY
Prepared all billing for outgoing shipments to customers, answered phone calls, assisted the Shipping and Receiving
Supervisor with any and all billing problems and sent paperwork via e-mail to customers at the end of the day. Contract
position that ended due to production. Contract was with Aerotek Temporary Services.
JPMorgan Chase Bank Operations Specialist April 2007 to May 2009
Louisville, KY
Processed all Branch Armored Car Billing for Chase Branches around the United States. Maintained all confidential
information including contracts and previous billing statements. Answered all incoming emails in a timely manner and
maintained correspondence emails in archives. Contacted all Branch managers and effectively maintained database with
correct branch information including shipment information. Trained person for position and implemented training materials.
Position moved to Columbus Ohio.
Solectron HP Materials January 2006 to January 2007
Louisville, KY
Testing hard drives for HP computers, performing and maintaining data inventory and database, entered inventory into
system, and routing inventory to correct department.
Dr. Krawiec's Dental Office Dental Assistant January 2006 to May 2006
Louisville, KY
Prepared instruments, cleaned and disinfected the instruments and the rooms, appointment setting, charting
information, including filing insurance forms and prepared billing. Found a better paying position.
Bellarmine University Kitchen Assistant August 2001 to June 2002
Louisville, KY
Dishwasher, line cook, cashier, salad bar preparation, and helping with catering service.

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Heather Tinsley Resume 2016 VB1-1

  • 1. Heather Tinsley 221 North Clifton Ave. Apt 18, Louisville Kentucky 40206 Home: 502-742-0947 Cell: 502-415-6528 HLT91179420@gmail.com Career Focus Self-Motivated and enthusiastic professional with the education and skills proving to be an invaluable asset having knowledge and experience with Microsoft Office Suite including all aspects of Access, Excel, PowerPoint, Outlook and Word. Including basic skills in the criminal justice system, search and security protocols, and investigation skills. Accurately develops and files legal/criminal reports, as well as providing coherent verbal reports. Manage sensitive and confidential information with an emphasis on need-to-know protocol. Education Brown Mackie College March 2014 Bachelor of Applied Science: Criminal Justice Louisville, KY, USA Brown Mackie College July 2005 Associates Degree: Applied Business Louisville, KY, USA Experience International Paper Administrative Assistant September 2016 to Current Louisville, KY Maintains filing system by entering safety information into database, create spreadsheets for Record of Grievances, Organization of Safety materials and organization of employee files. Administering testing for potential employees. Blessings in a Backpack Volunteer Administrative Assistant February 2016 to April Louisville, KY Maintains filing system by coordinating receipts with corresponding check stubs and entering in data into database. Restorative Justice Volunteer Facilitator April 2016 to May Louisville, KY Facilitating a restorative intervention between a harmed person (the victim), and the person responsible for causing harm (the perpetrator), with the aim of giving the victim a voice, and both parties agreeing how an amends can be made. These interventions can include face-to-face meetings, or indirect communication (such as letters) between a victim and offender or disputing neighbors. Sypris Technologies Shipping and Receiving March 2012 to September 2012 Louisville, KY Prepared all billing for outgoing shipments to customers, answered phone calls, assisted the Shipping and Receiving Supervisor with any and all billing problems and sent paperwork via e-mail to customers at the end of the day. Contract position that ended due to production. Contract was with Aerotek Temporary Services. JPMorgan Chase Bank Operations Specialist April 2007 to May 2009 Louisville, KY Processed all Branch Armored Car Billing for Chase Branches around the United States. Maintained all confidential information including contracts and previous billing statements. Answered all incoming emails in a timely manner and maintained correspondence emails in archives. Contacted all Branch managers and effectively maintained database with correct branch information including shipment information. Trained person for position and implemented training materials. Position moved to Columbus Ohio. Solectron HP Materials January 2006 to January 2007 Louisville, KY Testing hard drives for HP computers, performing and maintaining data inventory and database, entered inventory into system, and routing inventory to correct department. Dr. Krawiec's Dental Office Dental Assistant January 2006 to May 2006 Louisville, KY Prepared instruments, cleaned and disinfected the instruments and the rooms, appointment setting, charting information, including filing insurance forms and prepared billing. Found a better paying position. Bellarmine University Kitchen Assistant August 2001 to June 2002 Louisville, KY Dishwasher, line cook, cashier, salad bar preparation, and helping with catering service.