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Social 2.0
Mobile Social Networking



        20090924
        Jason Chiu CEO, Cherrypicks
        jasonchiu@cherrypicks.com




                                   Copyright © Cherrypicks Limited
                 All rights reserved. Proprietary and Confidential.
The Biggest
Social Media
Story In The
World Over
Last 12 Months
       -2-
-3-
• 1 billion emails sent

                        • 80 million video views

                        • 5 million friends over
                          15 social networks
                          (facebook – 3 million)

                        • 3 million subscribers
                          to mobile news

                        • 3 million personal
                          phone calls in last four
                          days to election




source: Edelman   -4-
-5-
-6-
-7-
-8-
… But Not Every
Social Media
Activity Is A
Presidential
Election…
       -9-
… In Fact, My
Own Biggest
Social Media
Story In The
Last 12 Months
       -01-
Meet My Daughter

       0.75 years old now

       Life uncontaminated
          with online and
          mobile social
          networks yet




-11-
• 500 emails sent

• 350 friends and their messages via Dadi and
  Mami social network accounts

• 250 SMS, Tweets and RT

• 2TB of photos and videos in 9 months




                        -21-
“Those Hands Are Small But They Are Mine”




 So everyone, important or just regular person, has
   their social networks and stories to tell …


                         -31-
Imagine




   -41-
My Network


A Typical
   Network of
   A Normal
   Person




                -51-
A Bigger View of
   groups of
   Social
   Networks
- Like an epidemic

                     -61-
You can identify

     Answer People
     Reply Magnet
     Connector
     Discussion People
          by their explicit friends’ network
     and more implicit signature behavior
               and interactions with others

                     -71-
-81-
Analyse Interactions
   in the Context of
Location, Presence and
      Community


          -91-
Explicit Relationships – Friends’ Network




                         -02-
Implicit Relationships – 2-way Communications




                        -12-
Basically, the patterns of:
           voice calls (Call Details Record / CDR)
           sms
           im
           content consumption
     which constitute interactions



                         -22-
How Often

       At What Time

       With On or
        Off-Net
        Friends



-32-
Spots Social Networks (SN)…

And within these SN,
      their key influencers



              -42-
Typical Social and Mobile Marketing


   Data mining approach:

   • Based on individuals, demographics and filtering
     mechanism

   • No knowledge of how connected the individual is

   • No metrics beyond individual’s response to the offer




                             -52-
No Ideas About:




                         Spectrum




  Few friends,                      Many friends,
    many interactions,                few interactions,
         strong ties                      weak ties

                          -62-
-72-
Inter-connectedness is based on
  frequency and reach of two way
  communication
                   -82-
Worth buzzing/
       recommendation

Matter to me
and my friends
                        Cool




     Deserves attention

                 -92-
Now your story or
 marketing message
 could go directly to the
 most inter-connected
 members of large groups,
 benefiting from the ‘viral’
 potential within the social
 cluster
              -03-
For Mobile Operators and Social Network
Providers/Community Sites, It Means:

  • New / Additional Subscribers
    (conversion of Off-Net to On-Net Users)
  
  • Increase ARPU Across the client base
    (data service, music, games, marketing offers)

  • Loyalty / Churn Reduction

  • Third Party Advertising Revenue



                             -13-
For Advertisers, It Means:
  Premium Targeting to Relevant Key Influencers of social
    networks at the proper time and enable her/his network
    to embrace your message




                             -23-
Many companies, including
                              Cherrypicks, are trying to
                              better understand social
                              networks and how to capture
                              the interaction behaviors in a
                              way for optimal marketing
                              performance

                            We apply these techniques in
                             designing and running mobile
The Tipping Point            social networks or mobile
       – Malcolm Galdwell
                             extension/applications of
                             existing social communities



                             -33-
Thank you
                                                                      Jason Chiu
                                                                      CEO, Cherrypicks
                                                                      jasonchiu@cherrypicks.com




Sources and Photo courtesy in the presentation: FutureLab, MediaFuturists, Pop Lab,
Benjamin Joffe, Alex Wong, NodeXL, Edelman                     -43-

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12. Social 2.0 Mobile Social Networking Jason Chiu

  • 1. Social 2.0 Mobile Social Networking 20090924 Jason Chiu CEO, Cherrypicks jasonchiu@cherrypicks.com Copyright © Cherrypicks Limited All rights reserved. Proprietary and Confidential.
  • 2. The Biggest Social Media Story In The World Over Last 12 Months -2-
  • 3. -3-
  • 4. • 1 billion emails sent • 80 million video views • 5 million friends over 15 social networks (facebook – 3 million) • 3 million subscribers to mobile news • 3 million personal phone calls in last four days to election source: Edelman -4-
  • 5. -5-
  • 6. -6-
  • 7. -7-
  • 8. -8-
  • 9. … But Not Every Social Media Activity Is A Presidential Election… -9-
  • 10. … In Fact, My Own Biggest Social Media Story In The Last 12 Months -01-
  • 11. Meet My Daughter 0.75 years old now Life uncontaminated with online and mobile social networks yet -11-
  • 12. • 500 emails sent • 350 friends and their messages via Dadi and Mami social network accounts • 250 SMS, Tweets and RT • 2TB of photos and videos in 9 months -21-
  • 13. “Those Hands Are Small But They Are Mine” So everyone, important or just regular person, has their social networks and stories to tell … -31-
  • 14. Imagine -41-
  • 15. My Network A Typical Network of A Normal Person -51-
  • 16. A Bigger View of groups of Social Networks - Like an epidemic -61-
  • 17. You can identify Answer People Reply Magnet Connector Discussion People by their explicit friends’ network and more implicit signature behavior and interactions with others -71-
  • 18. -81-
  • 19. Analyse Interactions in the Context of Location, Presence and Community -91-
  • 20. Explicit Relationships – Friends’ Network -02-
  • 21. Implicit Relationships – 2-way Communications -12-
  • 22. Basically, the patterns of: voice calls (Call Details Record / CDR) sms im content consumption which constitute interactions -22-
  • 23. How Often At What Time With On or Off-Net Friends -32-
  • 24. Spots Social Networks (SN)… And within these SN, their key influencers -42-
  • 25. Typical Social and Mobile Marketing Data mining approach: • Based on individuals, demographics and filtering mechanism • No knowledge of how connected the individual is • No metrics beyond individual’s response to the offer -52-
  • 26. No Ideas About: Spectrum Few friends, Many friends, many interactions, few interactions, strong ties weak ties -62-
  • 27. -72-
  • 28. Inter-connectedness is based on frequency and reach of two way communication -82-
  • 29. Worth buzzing/ recommendation Matter to me and my friends Cool Deserves attention -92-
  • 30. Now your story or marketing message could go directly to the most inter-connected members of large groups, benefiting from the ‘viral’ potential within the social cluster -03-
  • 31. For Mobile Operators and Social Network Providers/Community Sites, It Means: • New / Additional Subscribers (conversion of Off-Net to On-Net Users)  • Increase ARPU Across the client base (data service, music, games, marketing offers) • Loyalty / Churn Reduction • Third Party Advertising Revenue -13-
  • 32. For Advertisers, It Means: Premium Targeting to Relevant Key Influencers of social networks at the proper time and enable her/his network to embrace your message -23-
  • 33. Many companies, including Cherrypicks, are trying to better understand social networks and how to capture the interaction behaviors in a way for optimal marketing performance We apply these techniques in designing and running mobile The Tipping Point social networks or mobile – Malcolm Galdwell extension/applications of existing social communities -33-
  • 34. Thank you Jason Chiu CEO, Cherrypicks jasonchiu@cherrypicks.com Sources and Photo courtesy in the presentation: FutureLab, MediaFuturists, Pop Lab, Benjamin Joffe, Alex Wong, NodeXL, Edelman -43-