Judith Engelbrecht, Inga Hunter and Richard Whiddett Information Systems Group, College of Business, Massey University, Palmerston North, New Zealand

1. Further Evidence of How Technology Availability Doesn’t Guarantee Usage Judith Engelbrecht, Inga Hunter and Richard Whiddett Information Systems Group, College of Business, Massey University, Palmerston North, New Zealand

10. Results 1: Practice use of technologies [a] Secure network for health sector electronic messaging Technologies used in the support of patient care by 30% or more of the respondent practices. 30 AI/expert systems (e.g. risk assessor) 80 e-mail 30 Digital camera (for mole tracking) 80 Extranet application (e.g. ACC logging) 30 Laptop 90 Spreadsheet 30 Intranet application 90 Internal messaging system 40 Remote access 90 The Internet/external websites or databases 40 Information manager (e.g. Outlook) 100 Word processing software 50 Cell-phone 100 Healthlink connection [a] 50 Scanner 100 PCs 60 Secure file transfer (e.g. Securit) 100 Printer 60 Server 100 Fax. Machine 70 Desktop publishing 100 Practice Management Systems (PMS) % Practices using technology Technology % Practices using technology Technology