1. G U S T A V O F E R N A N D E Z
Phones: +55 (51) 3223-4574 / 8543-0061
E-mail: analistadesuporte@globo.com
Bachelors:
• Universidade Federal do Espírito Santo (UFES) Vitória – ES
Economical Sciences (bachelor’s degree incomplete )
• Universidade Vale do Rio dos Sinos (UNISINOS) – RS
Information Systems (bachelor’s degree in course )
Works:
1998-2000 PROCERGS Porto Alegre – RS
Help-Desk
• Users Support of the" VIA-RS" Internet and intranet;
• Users Support by the Mainframe Systems IBM;
• Users Support by the Mainframe Systems Unisys
• Support by the network of the corporate clients;
2000-2002 FEE Porto Alegre – RS
Network infrastructure
• Support in hardware, software and peripherals;
• Support and maintenance for Windows Server network, cabling and implantations of Racks, Path Panel,
Hubs, Router and Switch;
1997-2009 TI Service Support Porto Alegre – RS
• Network support by Windows NT 4.0, Windows 2000 Server, Windows 2003 Server, Windows Server
2008, Servers Linux, and MS Exchange;
• Project, implementation and maintenance local networks, Internet, Intranet, WAN with protocols TCP/IP
and IPX/SPX by Novel protocols;
• Installing and maintaining, services and applications for servers and workstations MS Windows and
Linux (MS Office, Open Office, Firewall, Proxy, Samba, etc.);
• Routers, Switches, Hubs, Path Panel and Racks;

2. 2010 TECNOCOOP Porto Alegre - RS
Support Annalist
• Maintenance of operating systems;
• Configuring Network Services and Applications;
• Upgrade computers and backup tools;
• Support services for corporate e-mail with MS Exchange.
• Services and policies for network security.
Certificates:
Stock-Exchange
BOVESPA /Universidade Federal do Espírito Santo
MS Access Database
Qualificar RS / LBV (40 Horas)
Local Network Support
PROCERGS (40 Horas)
Linux Professional – Concepts, installation and administration
(10/2008 – LPI Official Formation )
SISNEMA Microsoft GOLD PARTNER
Windows Server 2008 Network and Applications Infrastructure
(04/2009 – MICROSOFT Official Formation)
SISNEMA Microsoft GOLD PARTNER
Knowledge:
• Maintaining operate systems Windows 95, Windows 98 SE, Windows ME, Windows NT 4.0,
Windows 2000 Professional, Windows 2003 Server, Windows XP, Windows Vista, Windows
Seven, Windows Server 2008, UNIX and Linux Server distribution;
• Installing and maintaining, services and applications for servers and workstations MS Windows
and Linux (MS Office, Open Office, Firewall, Proxy, Samba, etc.);
• Installing and maintaining Hardware and peripherals;
• Network support by Windows NT 4.0, Windows 2000 Server, Windows 2003 Server, Windows
Server 2008, Servers Linux, and MS Exchange;
• Project, implementation and maintenance local networks, Internet, Intranet, WAN with protocols
TCP/IP and IPX/SPX by Novel protocols;
• Routers, Switches, Hubs, Path Panel and Racks;
• Open Office, Lotus Notes, Microsoft Exchange Server, Access, Interbase, Crystal Reports,
Apache, Samba, IPtables, IIS, MySQL, Firewall and Proxy.
Languages:
• Spanish.
• English.

3. Professional References:
1. FEE
Mr.. Ricardo Belo (TI Manager)
belo@fee.tche.br
Phone: +55(51) 3216-9085.
2. PROCERGS
Mrs. Liane Ferreira ( PROCERGS)
liane.ferreira@procergs.rs.gov.br
Phone: +55(51) 3210-3431
3. TECNOCOOP
Mr. Lisandro Moura
lmoura@tecnocoop.com.br
Phone: +55(51) 3346-2123