Jeff Bezos is an American entrepreneur and investor who founded Amazon.com in 1994. Some of the key things that have contributed to his success include his emphasis on innovation, visionary thinking, obsession over customers, willingness to learn from failures, and emphasis on charging less through cost efficiencies. As CEO of Amazon for 20 years, Bezos helped drive the company's growth in e-commerce. His leadership lessons focus on basing strategy on enduring fundamentals, putting customers first, being willing to be misunderstood, working to charge customers less, determining customer needs, maintaining an intense but friendly culture, embracing failure as part of innovation, and shifting attention from marketing to customer experience.
3. • Jeff Bezos is an American
Internet entrepreneur and
investor.
• He is a technology entrepreneur
who has played a key role in the
growth of e-commerce as the
founder and CEO of
Amazon.com
4. Position and Duration
• Jeffrey P. Bezos
President, Chief Executive
Officer and Chairman of the
Board of AMAZON
• 20 years (1994-2013)
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6. What makes Bezos to rank in top?
His grand ideas, innovation, vision, and
diversification plans.
His empathy for customers
His personal attention to mail from
customers
His drive for innovation
His well thought-out diversification
strategies are also valuable traits that
stand out
His wiilingness to learn from his own
and other’s failures
7. Jeff Bezos's Top 10 Leadership Lessons
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“Base your strategy on things that won’t change.”
“Obsess over customers.”
“We are willing to be misunderstood for long periods of time.”
“There are two kinds of companies: those that try to charge and
more those that work to charge less. We will be the second.”
“Determine what your customers need, and work backwards.”
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“Our culture is friendly and intense, but if push comes to shove
we’ll settle for intense.”
“If you want to be inventive, you have to be willing to fail.”
“In the old world, you devoted 30% of your time to building a
great service and 70% of your time to shouting about it. In the
new world, that inverts.”
“Everyone has to be able to work in a call center.”
“This is Day 1 for the Internet. We still have so much to learn.”
Source: http://www.forbes.com/sites/georgeanders/2012/04/04/bezos-tips/
9. The industry continues to learn valuable
lessons from successful and wellrespected CEOs. Jeff Bezos' traits as a
successful CEO are not only lessons for
other CEOs but also for all of us in our
professional lives.