Take the advantage and connect upstream to downstream

1. Take the Advantage and connect
upstream to downstream
Rico Lin,
Software Engineer @ EasyStack
OpenStack Heat PTL

2. Define Upstream

3. Define Downstream

5. Upstream
Production
Downstream
c1
c4c2 c3
MasterM-1
Product plan
User feedback
c6c5
c7
M-3M-5
c8

6. Upstream
Production
Downstream
c1
c4c2 c3
Master
Product plan
M-1
User feedback
c6c5
c10
c9
c8c7
User feedback
M-3M-5
c11

7. Upstream
Production
Downstream
c1
c4c2 c3
MasterM-1
Product plan
User feedback
c6c5
c10
c9
c8c7
User feedback
M-3M-5
c11

8. And you feel...

9. You Need a Strategy!!!!

10. Define Strategy

11. link
孙子兵法：始计篇

12. So That's The Basic Model For You!
(And For Community)

13. Your Enterprise Community
There are feedins and There are feedbacks

14. Your Enterprise Community
That's ECOSYSTEM

15. When Two Forces Can Accelerate Each Other,
That's (More than) the Definition of
PERPETUAL MOTION

16. Propose
spec & bug
Upstream
Check & Gate
Production
Downstream
c1
c4c2 c3
MasterM-1
Contribute
Product plan
User feedback
c6c5
Propose to
upstream
c10
c9
c8c7
pull &
Integrate
c11 c12
Product plan
User feedback
Upstream
Feedback

17. Take from community:
● A comparing place, the ring
I'm a Product

18. I'm a Product
Take from community:
● A comparing place, the ring
Common Questions:
● I don't care about community when I'm a product.
● Product and Open Source project are two conflict concept

19. I'm a Product
Take from community:
● A comparing place, the ring
Common Questions:
● I don't care about community when I'm a product.
● Product and Open Source project are two conflict concept
Actions or Keep in mind:
● Integration happens fast, the request always urgent, there
is room for done the third step first, but if you never go
back ASAP to fill up the first and second step, you not
actually doing anything
● User experience alway matters, that's the rule
● Upstream is not a product (even it's production ready)
● Aware about the licence
● good product sells itself, but people always is the root
● Don't waste opportunities to new things, but don't go rush
● Don't mess up with your structure, it will crush.
● Make your strategy, execute it, and adjust your strategy
nicely.

20. I'm Enterprise owner (CXO)
Take from community:
● Good reputation
● More chances to make buessness deal
● Making spec as you needed

21. I'm Enterprise owner (CXO)
Take from community:
● Good reputation
● More chances to make buessness deal
● Making spec as you needed
Common Questions:
● How's that gonna make renvenue?
● Why should I feedback? Why me?
● This just some works for my engineer, not me!

22. I'm Enterprise owner (CXO)
Take from community:
● Good reputation
● More chances to make buessness deal
● Making spec as you needed
Common Questions:
● How's that gonna make renvenue?
● Why should I feedback? Why me?
● This just some works for my engineer, not me!
Actions:
● Allow people to join community
● Control the quality
● Join The Enterprise owner cercle
● Control quantity of spend
● Speak to other owners who seems to make it
● Support local events, and partners and let it support you

23. I'm a Manager
Take from community:
● A stage for manager to present with customers in front of
other potential customers.
● Protential customers in marketing place

24. I'm a Manager
Take from community:
● A stage for manager to present with customers in front of
other potential customers.
● Protential customers in marketing place
Common Questions:
● None of my client stay in the area where community
events were hosted
● I simply needs the product released ASAP, why should I
care others

25. I'm a Manager
Take from community:
● A stage for manager to present with customers in front of
other potential customers.
● Protential customers in marketing place
Common Questions:
● None of my client stay in the area where community
events were hosted
● I simply needs the product released ASAP, why should I
care others
Actions:
● Help operators and developers learn about user’s needs
● Support Technical team to build CI/CD and work for
community
● Let customers feel they’re part of this ecosystem, not just
your master. Let them join User survey, give presentations
with you to binding each other
● Do marketing place like you do in front of customers
● go talk to developers

26. I'm a Technical Leader
Take from community:
● Place to push the skill of developers/ops
● Knew what other companies been doing and where are
the dead end or pain point
● Control the developing flow of an open source

27. I'm a Technical Leader
Take from community:
● Place to push the skill of developers/ops
● Knew what other companies been doing and where are
the dead end or pain point
● Control the developing flow of an open source
Common Questions:
● To send developers in, gonna leave them un-control
● I can't control the community
● How's that going to serve our products
● We shouldn't share the secret of our business

28. I'm a Technical Leader
Take from community:
● Place to push the skill of developers/ops
● Knew what other companies been doing and where are
the dead end or pain point
● Control the developing flow of an open source
Common Questions:
● To send developers in, gonna leave them un-control
● I can't control the community
● How's that going to serve our products
● We shouldn't share the secret of our business
Actions:
● Build CI/CD for your products (I mean real CI/CD)
● Make developers/ops do meaningful contribution
● Partially reveal/release your technical power. Keep the
core knowledge as your wish.
● Adopt changes, experiment integration and survey
● Allow developer have time to share and do documentation
● Observe How's a staff doing in Community and Products

29. I'm a Engineer
Take from community:
● Better develop skill
● Good developer experiences on real world issues
● Work with global team
● Prevent bad decision for development

30. I'm a Engineer
Take from community:
● Better develop skill
● Good developer experiences on real world issues
● Work with global team
● Prevent bad decision for development
Common Questions:
● Where I can trace these code?
● I don't feel I can do what I want in that project team

31. I'm a Engineer
Take from community:
● Better develop skill
● Good developer experiences on real world issues
● Work with global team
● Prevent bad decision for development
Common Questions:
● Where I can trace these code?
● I don't feel I can do what I want in that project team
Actions:
● There's always test for your code
● Bring discussion to community
● Don't try to reinvent stuff unless you can prove with tests
● Allow rooms as buffer from product to community, but
make it as small as possible
● Go deep
● Go talk to others
● Really join community, fix real issues, join discussions,
provide ideas, do review, speak, and speak loud!

32. I'm an Operator( or MIS)
Take from community:
● Observe other people's experiences
● Go bother the best you know
● Make them work for your integration

33. I'm an Operator( or MIS)
Take from community:
● Observe other people's experiences
● Go bother the best you know
● Make them work for your integration
Common Questions:
● I'm operate my own system, what's that have to do with
community?
● From ops point of view, it's really not clear what is what
● I hard a lot of `This is another team's issue`, not ours

34. I'm an Operator( or MIS)
Take from community:
● Observe other people's experiences
● Go bother the best you know
● Make them work for your integration
Common Questions:
● I'm operate my own system, what's that have to do with
community?
● From ops point of view, it's really not clear what is what
● I hard a lot of `This is another team's issue`, not ours
Actions:
● Be a devops
● Provide feedback
● go talk to developers
● ducument matters

35. I'm an Intern/Student
Take from community:
● Learn from the best
● No binding for you in community

36. I'm an Intern/Student
Take from community:
● Learn from the best
● No binding for you in community
Common Questions:
● I'm just a student
● I'm still wondering what I want

37. I'm an Intern/Student
Take from community:
● Learn from the best
● No binding for you in community
Common Questions:
● I'm just a student
● I'm still wondering what I want
Actions:
● Learn English
● Learn the spirit of Open Source
● Learn less than two languages
● Treat you self as a serious role
● Go talk to everyone
● Stay with Open Source Community

38. Upstream
Check & Gate
Production
Downstream
Master

39. Upstream
Check & Gate
Production
Downstream
c1
c2 c3
Master
Product plan

40. Upstream
Check & Gate
Production
Downstream
c1
c4c2 c3
Master
Contribute
Product plan
User feedback

41. Upstream
Check & Gate
Production
Downstream
c1
c4c2 c3
Master
Contribute
Product plan
User feedback
c6c5
Propose to
upstream
c10
c9
c8c7
User feedback

42. Upstream
Check & Gate
Production
Downstream
c1
c4c2 c3
MasterM-1
Contribute
Product plan
User feedback
c6c5
Propose to
upstream
c10
c9
c8c7
Product plan
User feedback

43. Upstream
Check & Gate
Production
Downstream
c1
c4c2 c3
MasterM-1
Contribute
Product plan
User feedback
c6c5
Propose to
upstream
c10
c9
c8c7
pull &
Integrate
Product plan
User feedback

44. Propose
spec & bug
Upstream
Check & Gate
Production
Downstream
c1
c4c2 c3
MasterM-1
Contribute
Product plan
User feedback
c6c5
Propose to
upstream
c10
c9
c8c7
pull &
Integrate
Product plan
User feedback

45. Don't put all eggs in one basket

47. slide references
ref1, ref2, ref3, ref4, ref5, ref6, ref7, ref8, ref9, ref10, ref11, ref12, ref13, ref14, ref15