The document discusses that money was never a big motivation for Donald Trump except as a way to keep score, and that the real excitement is playing the game. It advocates for internal motivation over external motivation through things like money and threats. Internal motivation can come from giving work meaning through a clear vision and measurable goals with feedback, autonomy, and recognition. Gamification techniques can help with internal motivation by making work more like a game.

1. “Money was never a big motivation for
me, except as a way to keep score. The real
excitement is playing the game.“
Donald Trump

2. MOTIVATION / ENGAGEMANG
FORBES
28 Research Studies Prove the Benefits of
Employee Engagement
http://www.forbes.com/sites/kevinkruse/2012/0
9/04/why-employee-engagement/

3. ENGAGEMANG GER…

4. Hur skapa engagemang?
• Extern motivation
• Intern motivation

5. Extern motivation =
Pengar och hot
• Gör detta och få detta
• Fungerar
• Gaming the system
• Kreativitet?

6. The Candle Problem
http://www.youtube.com/watch?v=rrkrvAUbU9Y&t=4m10s

7. Intern motivation
• Varför? Vision. Ge mening.
• Mål! Feedback / short-term wins
• Ställ krav på individen, var tydlig med hur man gör bra
ifrån sig
• Autonomi, hög påverkansgrad
• Att visa är att tacka = Status
• Inga dubbla budskap

8. VISION • Varför? Ge mening.
• Mål!
MÅL 1 MÅL 2 MÅL 3 • Feedback, Short-term Wins
• Mål!
MÅL MÅL MÅL MÅL MÅL MÅL • Feedback, Short-term Wins
• Autonomi , hög påverkansgrad
AKT AKT AKT AKT AKT AKT •
AKT AKT AKT AKT AKT AKT •
Autonomi, hög påverkansgrad
Feedback
AKT AKT AKT • Att visa är att tacka = Status
AKT AKT AKT • Inga dubbla budskap

9. VISION
1. http://www.youtube.com/watch?v=smEqnn
klfYs&t=13m32s
2. http://www.youtube.com/watch?v=smEqnn
klfYs&t=17m0s
Simon Sinek
“Feeling that they’ve contributed to something
bigger than themselves”
http://www.youtube.com/watch?v=0DJlWBQd
bIA

10. VISION
“At TechCo, we strive to make the
world healthier and more sustainable
through innovation”

11. VISION
“Being the best Recruitment company
in Sweden”

12. VISION
“A Computer on every desktop”
http://www.youtube.com/watch?v=Z
OuaT9r-YVk

13. VISION
Jag gillar vår Vision
https://www.facebook.com/groups/41
4251798652176/#!/groups/41425179
8652176/?fref=ts

14. MÅL
Martin Luther King
http://www.youtube.com/watch?v=smEqnnklf
Ys&t=9m30s

15. AKTIVITETER (VALUES)
Martin Luther King
http://www.youtube.com/watch?v=smEqnnklf
Ys&t=7m40s
Gahndi
http://www.youtube.com/watch?v=mVwCeGx
TN-A&t=1m55s
Apple
http://www.youtube.com/watch?v=CaBqTYt66
9w&t=0m4s
Al Pacino
http://www.youtube.com/watch?v=i3gGfs6nfv
U&t=1m48s

16. Intern motivation
• Varför? Vision. Ge mening.
• Mål! Feedback / short-term wins
• Ställ krav på individen, var tydlig med hur man gör bra
ifrån sig
• Autonomi
• Att visa är att tacka = Status
• Inga dubbla budskap

17. Gamification
• Mål! Feedback / short-term wins
• Ställ krav på individen, var tydlig med
hur man gör bra ifrån sig
• Autonomi
• Att visa är att tacka
• Inga dubbla budskap

18. Gamification
Source Work Game
Tasks repetitive, dull repetitive, fun
Feedback once a year constantly
Goals contradictory, vague clear
Path to Mastery unclear clear
Rules unclear, intransparent clear, transparent
Information too much and not enough right amount at the right time
forbidden, punished, don't talk about expected, encouraged, spectacular,
Failure
it brag about it
Status of Users hidden transparent, timely
Promotion kiss-up-o-gracy meritocracy
Collaboration yes yes
Speed/Risk low high
Autonomy mid to low high
Narrative only if you are lucky yes
Obstacles accidential on purpose

19. Gamification
Source Work Game
Tasks repetitive, dull repetitive, fun
Feedback once a year constantly
Goals contradictory, vague clear
Path to Mastery unclear clear
Rules unclear, intransparent clear, transparent
Information too much and not enough right amount at the right time
forbidden, punished, don't talk about expected, encouraged, spectacular,
Failure
it brag about it
Status of Users hidden transparent, timely
Promotion kiss-up-o-gracy meritocracy
Collaboration yes yes
Speed/Risk low high
Autonomy mid to low high
Narrative only if you are lucky yes
Obstacles accidential on purpose

20. Gamification
• Playvox. http://www.arcaris.com/
• Bunchball. http://www.bunchball.com/
• Googla!

21. Gamification
Antal möten
Personalomsättning
Kundnöjdhet
Tweets
Lösta supportärenden
Antal samtal