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Creative Media Awards submission
Chiquita – Back to School

Prepared by Gotham Direct
November 4, 2011




                                   1
The Challenge (brief part 1)
A daunting task: develop a scale-able campaign to brand a ubiquitous
commodity among a new target segment with no existing awareness and a
shoestring budget of less than half a million.
Ads alone weren’t sufficient; Gotham Direct needed powerful role models
and mighty institutions to turn bananas into Chiquita Bananas, a fun, healthy
food for a new generation (kids 7-11).
The program titled “Back to School Chiquita Banana Smart Sweeps” targeted
teachers (consumers also) in order to facilitate structured classroom learning
programs using Chiquita Bananas.
The program included games, activities, lesson plans, nutrition 101 and of
course coupons for free Chiquitas in the classroom.
Financial prize incentives were offered to provide much needed classroom
supplies/equipment.
Solution (brief part 2)
An integrated cross-channel strategy was employed, engaging educators in a
phased approach leading up to and thru BTS.

Direct mail, display banners and e-mail blasts and SEM were used to blanket
the teacher market and directed them to a micro-site.

The ‘Smart Sweeps’ site was designed to drive deep engagement by
incentivizing content downloads.

Social tactics helped spread the word while paid components were optimized
based on performance.

CRM tactics were used to acquire, engage and incentivize teachers to
participate.

An agreement with 20th Century Fox permitted fun use of Rio the movie
elements into the campaign as well as coupons for the Rio DVD.
Results (brief part 3)
The campaign ran from August to October of this year and delivered over 110
million impressions and over 195,000 site visitors, averaging 3,050 per day.

In total, 16,376 teacher emails were captured and more than 9,000 teachers
from over 4,000 schools enrolled.

52,000 games were played, 38,000 lesson plans were downloaded and 11,700
videos were viewed.

A new generation was introduced to Chiquita Bananas in a fun way.

The program remains scale-able and portable for years to come.
Media Components
A cross-channel media strategy was developed to fully blanket the teacher market in
the most cost-efficient way possible. Media dollars were shifted based on
performance:

                                                    Display
                                                    Banners
                                                   •Re-targeting
                                                   •Grade School
                                                        Sites




                          Social Media                                      E-mail Blasts
                                                                            •Grade School
                           •Facebook
                                                                                 Sites
                           •LinkedIN
                                                                           •MDR Teacher List




                                   Search Engine
                                                                   Direct Mail
                                     Marketing
Integrated Cross-Channel Marketing
                                                                                     Search
                                                                                     Engine
                                                                                    Marketing

             Press
            Release
                                                                                        E-mail


                                                                                        Display
                                                                                        Banners


                                                                                         Social
                                                                                         Media


                                                                          Direct
                                                                           Mail




1.   Teacher visits and         2.   Special offering through direct      3.       Rio DVD coupons redeemed
                                     mail in Chiquita’s high                       in-store by teachers and
     interacts with microsite        distribution areas. 30 Rio                    students. Chiquita Banana
     via advertising on              coupons mailed to each teacher
                                     with call to action to give out to
                                                                                   brand top of mind at the
     digital, direct mail and                                                      grocery store for teachers
                                     students. Secondary incentive
     press release.                  to sign-up early to receive 15 lbs            and students.
                                     of free bananas coupon.
Creative: Display Banners
Display banners ran across 85+
teacher sites reaching over 10
million unique visitors per
month.




                                 Tested and optimized based on
                                 placement and ad unit size.
Creative: E-mail Blasts

               E-mail blasts targeted top user
               opt-ins from teacher sites as
               well as 100,000 teacher names
               directly to their school e-mail
               address.
Creative: Direct Mail
              Two touch points of Direct Mail were sent
              to 100,000 teachers in Chiquita’s high
              distribution areas. The first mailer
              included 30 Rio DVD coupons. The second
              was a reminder postcard.
Microsite
•   The ‘Smart Sweeps’ Back to School campaign website was designed to drive deep
    engagement in the website through incentivizing downloading of content. Content included:
     –   Games (Rio and Chiquita Banana branded)
     –   Lesson Plans
     –   Nutrition 101
     –   Worksheets and Activities
     –   Awards and Incentives
     –   Videos
CRM Strategy
A CRM program was put into place to acquire, engage and incentivize teachers to
participate in the sweepstakes.
                                 1.     Teacher signs up via the
                                        microsite.




                                                   2.    Instant triggered e-mail
                                                         to activate account is
                                                         sent.




         3.   Multiple e-mail touch
              points with each active
              teacher to keep them
              engaged and incentivize
              repeat usage.
Sweepstakes
A unique sweepstakes was developed to excite teachers to sign-up and incentivize them to come back for higher
chances to win.

Point/Entry System:
One entry awarded for each interaction with the micro-site’s offerings.
       •Registering your classroom
       •Logging in to the ‘Smart Sweeps’ website
       •Downloading Lesson Plan, Worksheet Activity
       •Playing a Game

Entry Frequency: 40 entries per drawing

Prize Details:
       1) Drawing 1: $500
       2) Drawing 2: $750
       3) Drawing 3: $2,000
       4) Grand Prize Bonus Drawing: $1,500

Prize Schedule:
A prize drawing took place every 3 weeks with a final grand prize bonus drawing on October 19th, 2011:
Drawing 1: September 5th, 2011
Drawing 2: September 26th, 2011
Drawing 3: October 17th, 2011
Grand Prize Bonus: October 19th, 2011

Eligibility:
Must be a teacher from an accredited school between grades Pre-K to 6th Grade.
18+ years of age
TBD (National or State specific)
Measurement and Results
Back to School campaign ran from August 14 to October 17. Media tactics were optimized based on the
key metrics of driving Teacher Sign-ups:
                                                                            Key Metrics
                  Paid Media Tactics                           •Active Teacher Signups: 9,022
 •Display (digital banners):
          •56,247,848 Impressions                                    •From 4,000 schools
          •110,374 Visits to site                              •Teacher E-mails Captured: 16,376
 •Social (facebook):
          •51,287,026 Impressions
          •8,041 Visits to site
                                                                                 Website Results
 •E-mail Blasts:                                                   •Website Visits: 195,282
          •1,892,970 Impressions                                          •Avg. 3,050 visit per day
          •18,420 Visits to site                                   •743,330 Page views
 •Search Engine Marketing:                                         •52,633 Games Played
          •625,023 Impressions                                     •38,368 Lesson Plans Downloaded
          •18,875 Visits to site
                                                                   •11,685 Videos viewed
 •Direct Mail:
          •200,000 Impressions
          •3,271 Teachers signed up from piece
          •300,000 Rio the movie DVD coupons
          issued


    Total of 110,252,687 Impressions



                                                         During the same time period, the
                                                         Chiquita Smart Sweeps microsite
                                                         drove 150% more visitors and page
                                                         views than Chiquita.com and
                                                         ChiquitaBananas.com COMBINED.
Winners
                                                                          Winner #2
                     Winner #1
                                                         Brian Hodgson
Holly White
                                                         WALLED LAKE ELEMENTARY SCHOOL
Brown’s Chapel Elementary
                                                         WALLED LAKE, Michigan
Murfreesboro, Tennessee
“YAY!!!! I received this email. This is my school
                                                         “Fantastic!! Just made my day”
address “




                   Winner #3                                            Winner #4 (Bonus)
Kelly Vaughn
Cunningham Creek Elementary School
St. Johns, Florida

“This is Kelly Vaughn! Thank you so much!!!!”

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Gotham Direct, Inc : Chiquita CMA Submission

  • 1. Creative Media Awards submission Chiquita – Back to School Prepared by Gotham Direct November 4, 2011 1
  • 2. The Challenge (brief part 1) A daunting task: develop a scale-able campaign to brand a ubiquitous commodity among a new target segment with no existing awareness and a shoestring budget of less than half a million. Ads alone weren’t sufficient; Gotham Direct needed powerful role models and mighty institutions to turn bananas into Chiquita Bananas, a fun, healthy food for a new generation (kids 7-11). The program titled “Back to School Chiquita Banana Smart Sweeps” targeted teachers (consumers also) in order to facilitate structured classroom learning programs using Chiquita Bananas. The program included games, activities, lesson plans, nutrition 101 and of course coupons for free Chiquitas in the classroom. Financial prize incentives were offered to provide much needed classroom supplies/equipment.
  • 3. Solution (brief part 2) An integrated cross-channel strategy was employed, engaging educators in a phased approach leading up to and thru BTS. Direct mail, display banners and e-mail blasts and SEM were used to blanket the teacher market and directed them to a micro-site. The ‘Smart Sweeps’ site was designed to drive deep engagement by incentivizing content downloads. Social tactics helped spread the word while paid components were optimized based on performance. CRM tactics were used to acquire, engage and incentivize teachers to participate. An agreement with 20th Century Fox permitted fun use of Rio the movie elements into the campaign as well as coupons for the Rio DVD.
  • 4. Results (brief part 3) The campaign ran from August to October of this year and delivered over 110 million impressions and over 195,000 site visitors, averaging 3,050 per day. In total, 16,376 teacher emails were captured and more than 9,000 teachers from over 4,000 schools enrolled. 52,000 games were played, 38,000 lesson plans were downloaded and 11,700 videos were viewed. A new generation was introduced to Chiquita Bananas in a fun way. The program remains scale-able and portable for years to come.
  • 5. Media Components A cross-channel media strategy was developed to fully blanket the teacher market in the most cost-efficient way possible. Media dollars were shifted based on performance: Display Banners •Re-targeting •Grade School Sites Social Media E-mail Blasts •Grade School •Facebook Sites •LinkedIN •MDR Teacher List Search Engine Direct Mail Marketing
  • 6. Integrated Cross-Channel Marketing Search Engine Marketing Press Release E-mail Display Banners Social Media Direct Mail 1. Teacher visits and 2. Special offering through direct 3. Rio DVD coupons redeemed mail in Chiquita’s high in-store by teachers and interacts with microsite distribution areas. 30 Rio students. Chiquita Banana via advertising on coupons mailed to each teacher with call to action to give out to brand top of mind at the digital, direct mail and grocery store for teachers students. Secondary incentive press release. to sign-up early to receive 15 lbs and students. of free bananas coupon.
  • 7. Creative: Display Banners Display banners ran across 85+ teacher sites reaching over 10 million unique visitors per month. Tested and optimized based on placement and ad unit size.
  • 8. Creative: E-mail Blasts E-mail blasts targeted top user opt-ins from teacher sites as well as 100,000 teacher names directly to their school e-mail address.
  • 9. Creative: Direct Mail Two touch points of Direct Mail were sent to 100,000 teachers in Chiquita’s high distribution areas. The first mailer included 30 Rio DVD coupons. The second was a reminder postcard.
  • 10. Microsite • The ‘Smart Sweeps’ Back to School campaign website was designed to drive deep engagement in the website through incentivizing downloading of content. Content included: – Games (Rio and Chiquita Banana branded) – Lesson Plans – Nutrition 101 – Worksheets and Activities – Awards and Incentives – Videos
  • 11. CRM Strategy A CRM program was put into place to acquire, engage and incentivize teachers to participate in the sweepstakes. 1. Teacher signs up via the microsite. 2. Instant triggered e-mail to activate account is sent. 3. Multiple e-mail touch points with each active teacher to keep them engaged and incentivize repeat usage.
  • 12. Sweepstakes A unique sweepstakes was developed to excite teachers to sign-up and incentivize them to come back for higher chances to win. Point/Entry System: One entry awarded for each interaction with the micro-site’s offerings. •Registering your classroom •Logging in to the ‘Smart Sweeps’ website •Downloading Lesson Plan, Worksheet Activity •Playing a Game Entry Frequency: 40 entries per drawing Prize Details: 1) Drawing 1: $500 2) Drawing 2: $750 3) Drawing 3: $2,000 4) Grand Prize Bonus Drawing: $1,500 Prize Schedule: A prize drawing took place every 3 weeks with a final grand prize bonus drawing on October 19th, 2011: Drawing 1: September 5th, 2011 Drawing 2: September 26th, 2011 Drawing 3: October 17th, 2011 Grand Prize Bonus: October 19th, 2011 Eligibility: Must be a teacher from an accredited school between grades Pre-K to 6th Grade. 18+ years of age TBD (National or State specific)
  • 13. Measurement and Results Back to School campaign ran from August 14 to October 17. Media tactics were optimized based on the key metrics of driving Teacher Sign-ups: Key Metrics Paid Media Tactics •Active Teacher Signups: 9,022 •Display (digital banners): •56,247,848 Impressions •From 4,000 schools •110,374 Visits to site •Teacher E-mails Captured: 16,376 •Social (facebook): •51,287,026 Impressions •8,041 Visits to site Website Results •E-mail Blasts: •Website Visits: 195,282 •1,892,970 Impressions •Avg. 3,050 visit per day •18,420 Visits to site •743,330 Page views •Search Engine Marketing: •52,633 Games Played •625,023 Impressions •38,368 Lesson Plans Downloaded •18,875 Visits to site •11,685 Videos viewed •Direct Mail: •200,000 Impressions •3,271 Teachers signed up from piece •300,000 Rio the movie DVD coupons issued Total of 110,252,687 Impressions During the same time period, the Chiquita Smart Sweeps microsite drove 150% more visitors and page views than Chiquita.com and ChiquitaBananas.com COMBINED.
  • 14. Winners Winner #2 Winner #1 Brian Hodgson Holly White WALLED LAKE ELEMENTARY SCHOOL Brown’s Chapel Elementary WALLED LAKE, Michigan Murfreesboro, Tennessee “YAY!!!! I received this email. This is my school “Fantastic!! Just made my day” address “ Winner #3 Winner #4 (Bonus) Kelly Vaughn Cunningham Creek Elementary School St. Johns, Florida “This is Kelly Vaughn! Thank you so much!!!!”