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 Prepare Schedule….
Office of Student Life
Campus Safety
Residence Life Staff
Contacting R.A. on Duty
*An R.A. cannot be on Duty if they have
Night Classes*
 Switching Duty Nights
-Approval
-Be Sure To Notify
-Call or Text
- Prohibit errors/ confusion
 48 hours in advance
- Written and submit to supervisor
- Those Spur of the Moments
- Approval By Head Staff on Duty
- R.A. accepting duty phone and keys
- Change duty boards
- Contact Head Staff Member on Duty
***Just In Case of an Emergency***
 UNACCEPTABLE
- A “No Show” for Duty
TERMENATION of JOB if….
-Failure to comply when Duty Calls
- Failure to follow Procedures
**R.A.s cannot exchange shifts with a staff
member who is not part of their duty
rotation***
Example: RA in Magnolia cannot exchange
duty with an RA in Pines
 The R.A. is to have the Duty Phone at all
times.
-keep it at all times (just a reminder!)
- in class turn phone on vibrate
- Don’t leave class if it rings
-Follow up on call after class is over
 Emergencies during business day…
› Handled by the Office of Residence Life
-RAs NOT allowed to…
leave campus from
7PM-8AM
RAs on duty are not
permitted to attend
events
-basketball games
-intramurals
-sorority/fraternity
 Weekend Duty
- 48 Availability
-Friday at 7:00p.m.-Sunday at
7:00p.m.
-Can retrieve fast food during
day
 R.A.s Meet between 7:00p.m.-8:00p.m.
 R.A. on Duty
- Put Name/Picture on bulletin board.
-Have Duty Phone AT ALL TIMES.
-NEVER LEAVE IT In the Room.
-Notify Campus Safety you are on Duty.
-R.A. on Duty must wear name tag while
doing rounds at night.
Check For The Following…
-Maintenance repairs
needed
*include computer labs*
-Exterior doors secure
-Well being and safety of
Dorm
-Quiet hours observed
*Ever Feel Unsafe During Rounds
Contact Campus Safety to
provide an Escort *
 Building Occurrences/Violations
-Document on Incident Report
-Turn into Head Staff member
 Important to..
› Monitor Labs
› Make Sure All Computers
 Are Present
 Working
 Appropriate
Screensavers/Wallpapers
 Food/Drinks are not present
 Clean/Tidy
 Availability of Computers
 Students Are Working On
School Work
Southwestern Oaks I and Oaks II
Open: Sun.-Saturday10:00a.m. by R.A. on Duty
Closed: Sun.-Thurs.- 1:00a.m. during last round
Fri.-Sat. 3:00a.m. during last round.
Southwestern Pines and Magnolia
Open 24 hours a day…unless there are
noise complaints.
 Weekdays (Sun-Th)
and Designated
Holidays
7PM
9PM
11PM
1AM
 Weekends (F-Sat)
7PM
10:30PM
1AM
3AM
 R.A.’s will have access to the following.
-Basic procedures concerning use of keys
apply to all residence halls.
-Sub mast keys will be kept in key cabinet
-Restricted to Res Life Staff ONLY
-If Lost or Misplaced..
-Entire building staff will be held
accountable
Cost of replacing sub master keys and locks…
-If negligence can be determined
-If irresponsible/ poor judgment = fined or
termination
 Sub master Key Use
-Unlock Student Room if locked out
*Residence Life Staff Member must accompany student to
unlock room door*
-Never Allow Student To Use Sub master
-No other person should be allowed in resident
room without written permission by resident
to Head Staff member
 Enter Students Room For
-Inspections
-Repairs/Improvement
-Emergency
-Purpose in Accordance to University
Policy/Housing Contract
**Staff Member should always be
accompanied by another Staff Member**
Res Life Staff reserves right to spot check for
possessions of keys and Student ID cards by
students
WeatherCrisisPrevention
› H.D. will notify R.A.
› Thunder Storm
› Tornado Watch
› Tornado Warning
Residents:
Evacuate
Lock Doors
Safe Areas
 Suicide
› Contact:
 Public Safety
 Counseling Services
 Health Services
 Confirm/Notify Director of Residence Life
› Advise To Go To Hospital/ Emergency Room
Evacuate
 Notify Public Safety
 If Real…Pull Closes Station
Knock on Doors
Report to Designated Area
Keep Doors Closed
Safe Area, 100ft Away, No Entrance Yet

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Residence Life Duty Procedures

  • 1.
  • 2.  Prepare Schedule…. Office of Student Life Campus Safety Residence Life Staff Contacting R.A. on Duty *An R.A. cannot be on Duty if they have Night Classes*
  • 3.  Switching Duty Nights -Approval -Be Sure To Notify -Call or Text - Prohibit errors/ confusion
  • 4.  48 hours in advance - Written and submit to supervisor - Those Spur of the Moments - Approval By Head Staff on Duty - R.A. accepting duty phone and keys - Change duty boards - Contact Head Staff Member on Duty ***Just In Case of an Emergency***
  • 5.  UNACCEPTABLE - A “No Show” for Duty TERMENATION of JOB if…. -Failure to comply when Duty Calls - Failure to follow Procedures **R.A.s cannot exchange shifts with a staff member who is not part of their duty rotation*** Example: RA in Magnolia cannot exchange duty with an RA in Pines
  • 6.  The R.A. is to have the Duty Phone at all times. -keep it at all times (just a reminder!) - in class turn phone on vibrate - Don’t leave class if it rings -Follow up on call after class is over  Emergencies during business day… › Handled by the Office of Residence Life
  • 7. -RAs NOT allowed to… leave campus from 7PM-8AM RAs on duty are not permitted to attend events -basketball games -intramurals -sorority/fraternity
  • 8.  Weekend Duty - 48 Availability -Friday at 7:00p.m.-Sunday at 7:00p.m. -Can retrieve fast food during day
  • 9.  R.A.s Meet between 7:00p.m.-8:00p.m.  R.A. on Duty - Put Name/Picture on bulletin board. -Have Duty Phone AT ALL TIMES. -NEVER LEAVE IT In the Room. -Notify Campus Safety you are on Duty. -R.A. on Duty must wear name tag while doing rounds at night.
  • 10. Check For The Following… -Maintenance repairs needed *include computer labs* -Exterior doors secure -Well being and safety of Dorm -Quiet hours observed *Ever Feel Unsafe During Rounds Contact Campus Safety to provide an Escort *
  • 11.  Building Occurrences/Violations -Document on Incident Report -Turn into Head Staff member
  • 12.  Important to.. › Monitor Labs › Make Sure All Computers  Are Present  Working  Appropriate Screensavers/Wallpapers  Food/Drinks are not present  Clean/Tidy  Availability of Computers  Students Are Working On School Work
  • 13. Southwestern Oaks I and Oaks II Open: Sun.-Saturday10:00a.m. by R.A. on Duty Closed: Sun.-Thurs.- 1:00a.m. during last round Fri.-Sat. 3:00a.m. during last round. Southwestern Pines and Magnolia Open 24 hours a day…unless there are noise complaints.
  • 14.  Weekdays (Sun-Th) and Designated Holidays 7PM 9PM 11PM 1AM  Weekends (F-Sat) 7PM 10:30PM 1AM 3AM
  • 15.  R.A.’s will have access to the following. -Basic procedures concerning use of keys apply to all residence halls. -Sub mast keys will be kept in key cabinet -Restricted to Res Life Staff ONLY -If Lost or Misplaced.. -Entire building staff will be held accountable Cost of replacing sub master keys and locks… -If negligence can be determined -If irresponsible/ poor judgment = fined or termination
  • 16.  Sub master Key Use -Unlock Student Room if locked out *Residence Life Staff Member must accompany student to unlock room door* -Never Allow Student To Use Sub master -No other person should be allowed in resident room without written permission by resident to Head Staff member
  • 17.  Enter Students Room For -Inspections -Repairs/Improvement -Emergency -Purpose in Accordance to University Policy/Housing Contract **Staff Member should always be accompanied by another Staff Member** Res Life Staff reserves right to spot check for possessions of keys and Student ID cards by students
  • 18. WeatherCrisisPrevention › H.D. will notify R.A. › Thunder Storm › Tornado Watch › Tornado Warning Residents: Evacuate Lock Doors Safe Areas  Suicide › Contact:  Public Safety  Counseling Services  Health Services  Confirm/Notify Director of Residence Life › Advise To Go To Hospital/ Emergency Room
  • 19. Evacuate  Notify Public Safety  If Real…Pull Closes Station Knock on Doors Report to Designated Area Keep Doors Closed Safe Area, 100ft Away, No Entrance Yet