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Avoiding One-Star Hell
                        Get feedback using JIRA Mobile Connect




                                Ken Olofsen, Atlassian


Friday, July 22, 2011
Friday, July 22, 2011
JIRA Mobile Connect


                               +                  =


            Crash Reports          Bug tracking         Complete
                                                      Feedback Loop
                  Data Input       Email / RSS
                                    Reporting

Friday, July 22, 2011
Demo...




Friday, July 22, 2011
Crash Reports




Friday, July 22, 2011
Feedback




Friday, July 22, 2011
Text




Friday, July 22, 2011
Screenshots




Friday, July 22, 2011
Annotations




Friday, July 22, 2011
Voice




Friday, July 22, 2011
Friday, July 22, 2011
Friday, July 22, 2011
In-app Notifications




Friday, July 22, 2011
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Friday, July 22, 2011
Conversation




Friday, July 22, 2011
Statistics




Friday, July 22, 2011
JIRA Mobile Connect

        • Currently in Alpha
           • Crash reports
           • User feedback
           • 2-way conversations


Friday, July 22, 2011
It’s FREE & easy!



         • Get JMC Library        • Get JMC Plugin
         • Source on Bitbucket    • Atlassian Plugin Exchange
                         atlassian.com/jmc

Friday, July 22, 2011
No JIRA? No worries!
            • $10 Starter License
                                - or -
            •           Join Hosted Alpha
                          • Private project
                          • Perfect for testing
                          • Free for 3 months
                             http://atlss.in/JMCAlpha

Friday, July 22, 2011
We want your
                         Feedback!
                 • jmc@atlassian.com
                 • @JIRA
                 • Join mailing list

                          atlassian.com/jmc

Friday, July 22, 2011
Questions?
             • Yes, JMC uses PLCrashReporter
             • JMC talks to JIRA Plugin via REST
             • iOS user don’t have to be JIRA users
             • Anything else?

                        atlassian.com/jmc
Friday, July 22, 2011
JIRA Mobile Connect

                               atlassian.com/jmc

                        Because feedback should be easy!

                        • Easy for users to give you feedback
                        • Easy for devs to collect, prioritize and
                           respond to feedback


Friday, July 22, 2011

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