This slides are from the first JIRA Enterprise Webinar (recording available here: http://youtu.be/Or04lcClCjE). This semi-annual webinar is focused on new developments in JIRA that impact our enterprise customers. While this session was public, future webinar sessions are exclusive to JIRA Enterprise customers. Learn more at http://www.atlassian.com/enterprise

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2. JIRA Enterprise Webinar
Bryan J. Rollins
JIRA Group Product Manager
August 15, 2012
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3. Atlassian
JIRA Scale What’s next?
Enterprise
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4. Poll Question #1:
Have you seen the “JIRA State of the
Union” presentation from this year's
Atlassian Summit?
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5. 5

6. Fortune® 50
Have JIRA! Need JIRA!
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7. !
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8. 8

9. Launch
24 x 7 Phone & Online Support
r1
Atlassian University Octobe sco
nci
San Fra
JIRA Admin Course + Exam in
Enterprise Customer Community
Enterprise Webinar R ight now
!
ths
on
+e ver y 6 m
4.3 - 5.1 - Enterprise Features
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10. Launch Today
24 x 7 Phone & Online Support + Enterprise Support Team
+ Instance Profiles
Atlassian University
JIRA Admin Course + Exam
+ Enterprise Guides
+ Coming Soon: Enterprise Workshops
Enterprise Customer Community
Enterprise Webinar + Enterprise Google Group
4.3 - 5.0 - Ent. Admin Features + 5.1 - Scale!
Enterprise Performance
Development Team Engineering Team
10

11. Launch Today
Enterprise Enterprise
Business Team Development Team
Enterprise Performance
Support Team Engineering Team
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12. Launch Today Next
More! Products Add-Ons
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13. Enterprise Resources
Enterprise Guides: atlss.in/wegobig
“How JIRA scales”
“Tuning Garbage Collection in JIRA”
“Tuning Database Connections in JIRA”
“Staging Server Best Practices for JIRA”
“Failover for JIRA”
Updated JIRA Database Schema
Also available:
Testing Tools, Knowledge Base Articles, Common Answers
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14. JIRA enterprise FAQ
www.atlassian.com/licensing/enterprise-faq
More Questions?
www.atlassian.com/company/contact/
Upgrade to Enterprise?
my.atlassian.com/purchase/
14

15. Poll Question #2:
What are the most important
“dimensions” of JIRA for scale in
your organization?
15

16. Scale: 1,100
Performance
700 3,000,000
400 2,700
1Million+
200K?
100,000 4,500
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17. 32
Better
throughput
+40%!
24
16
8
0 4.4 5.1
Performance Operations / Second @ 200k issues
Engineering Team
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18. 500k
Better
throughput 400k
+ +150%!
300k
Better
scale
200k
100k
0k 4.4 5.1
Performance Number of issues @ 22 operations / second
Engineering Team
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19. 1,100k
Better
throughput 825k
+
Better
Issues
550k
scale
At every size. 275k
5.1
0k
4.4
65 55 45 35 25
Performance Operations / second
Engineering Team
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20. Performance
200,000
9 20
8 15
8 10
7 5
6 4.4 5.1 0 4.4 5.1
Final Committed Heap Size (GB) Time Spent Collectin’ Garbage (%)
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21. Test @ 400K Issues
400K issues, 10K users, 500 projects, 600
JIRA Config custom fields
HW 8 cores, 12 GB RAM, linux
Server 6 GB Heap for JVM
DB PosgreSQL
Special JIRA Home dir on SSD (includes lucene)
18 Grinder agents = ~ 20 actions/sec
Load (1000 users all performing an action
every minute)
Average Response time < 2.5 sec
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22. Before
After!
Upgrade to 5.1
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23. Performance
Minimal Effect on Scale Plan for Scale
# of Users Concurrent Users
Projects Issues
Issue Types Custom Fields
Workflows Permissions
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24. Performance
24

25. How Big Is Your Instance?
Performance
Metric 50th Percentile 80th Percentile
Users 3,800 10,000
Issues 281,000 463,000
Projects 230 540
Custom Fields 270 615
Permission Schemes 20 40
~50 customers Permissions 56 62
surveyed with
> 200K issues Issue Types 45 93
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26. What Database Do You Use?
Performance
MySQL
38%
PostGreSQL
10%
MS SQL Server
14%
Oracle
~50 customers
surveyed with
38%
> 200K issues
26

27. Poll Question #3:
How many users in your JIRA user
base?
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28. User
Management
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29. 29

30. 30

31. User
Management
Deactivated
Users
• Can’t log in
• Don’t receive email
notifications
• Not counted as a
licensed user
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32. User
Management
Dashboards
& Filters
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33. User
Management
+ Incremental Sync
+ Spring Security 3
+ Performance Improvements
33

34. Poll Question #4:
How many instances of JIRA does
your organization use?
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35. Federation
35

36. Federation
36

37. Federation
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38. 38

39. JIRA To JIRA Issue Links
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40. JIRA To JIRA Issue Links
History on
any JIRA
JIRA Server instance
2-way?
Search any
instance using
keywords or
JQL
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41. Federation
41

42. Poll Question #5:
Do you use JIRA to collaborate with
external customers, vendors, others?
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43. What’s Next
JIRA JIRA Issues Performance &
Administration User Experience Federation
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44. What’s Next
JIRA Admin Helper
44

45. What’s Next
JIRA Workflow
Sharing
45

46. What’s Next
Global Mail
Switch
+ Can enable / disable:
on install
from JIRA startup command line argument
during XML restore
+ Great for staging servers
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47. What’s Next
JIRA
Configuration
Tool
47

48. What’s Next
48

49. What’s Next
How JIRA
Lost 90MB
In One Day
And how you can
lose even more...
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50. What’s Next
JIRA Archiver
Production
Archive
Interested?
Contact edwin@atlassian.com
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51. What’s Next
14,000+ customers 400+ add-ons JIRA Community
51

52. Questions?
52

53. 5.1
6.0
2.4
2.5
atlss.in/wegobig
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54. Thank you!
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