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How to:

Survive a Zombie Apocalypse"
Managing your disaster recovery efforts in JIRA"


Jeremy Neuharth!
Founder, Sycorr"
Who is Jeremy Neuharth?"
•  Atlassian’verse"                   •  Works in the financial services
                                         (banking) sector"
 •  JIRA & Confluence
    administrator since 2005"         •  Involved in multiple disaster
                                         recovery efforts"
 •  GreenHopper user since 2008"
 •  Assisted five organizations with
    JIRA deployments"

•  Outside the Atlassian’verse"
Managing a Disaster is Rough"
•  Inherently, it has many unknowns"
•  The dreaded Disaster Recovery
   Binder "
•  How do you keep everyone on
   the same page"
Is There Something Better?"
•  Solution 1"
 •  A Live Disaster Recovery
    Plan"

•  Solution 2"
 •  Manage the Unknown with
    a Simple Triage"
What is a Live Recovery Plan?"
•  Concept from a Scrum (Agile) Backlog"           Rem
                                                           inde
•  Each item is:"                                   Even
                                                         a liv
                                                                    r
                                                   plan         e
                                                        mus
 •  Contained within a single JIRA issue"           revie t be
                                                         wed	

 •  Can be reprioritized at any time"
 •  Has key data in order to “recover” the item"
Example Living Recovery Plan"
Plug
Why is This Great?"                                                  -  in
                                                            Gree
                                                                 nH   oppe
                                                                             r	

•  JIRA is Living Documentation"
  •  Have details in JIRA or linked to other systems"
  •  Reprioritize quickly using GreenHopper’s global ranking"
  •  Easily add data with custom fields"

•  Flexibility during a disaster"
  •  Have the JIRA project ready-to-go at any time"

•  Simplistic Clarity of Interface and Information"
Have an entire disaster recovery plan on a
secure USB key with JIRA! Be prepared for
even a #ZombieApocolypse.


    #summit12
Issue

                Issue
                           A Simple Triage"
        Prioritization

                              Work Assignments
Queue




           1    Issue	

           2    Issue	

           3    Issue	

           4    Issue	

           5    ….	

         Impediment/Completion


           Reporting
Example: Triage Dashboard"          Queue


Whose Pain


                                          Live Info



             Overall
                       How is the Plan
Why is This Great?"
•  This is what JIRA does…. issues & workflows"
•  Easy and quick visualization with dashboards"
•  Brings everything to a command center"
•  It is what your teams are used to using"
•  Social features like @ mentions are huge timesavers"
Even a #ZombieApocalypse can t beat the
JIRA s ability to manage and visualize issues
in a disaster.

     #summit12
How to Create Your Own"
•  Dust off the JIRA workflow engine"
 •  Create a simple workflow that MATCHES your situation"

•  Use built-in fields"
 •  Components = Business Units"
 •  Version = Time (Date)"
 •  Labels = On the Fly Grouping"
How to Create Your Own"                                 Plug
                                                             -     in
•  Use custom fields"                                   Verg
                                                            o   SLA
                                                                   	

 •  Recovery Objectives "
 •  Pre-Assigned Teams, Systems, etc"

•  Create a JIRA project"
•  Start adding items to your plan"
•  Create handouts and training to support the new simplified process"
•  A complete DR plan should cover a Zombie Apocalypse"
•  Thinking outside the binder makes things easier"
•  JIRA & GreenHopper are a great solution for DR"
•  With very little effort (a day or two) any company could
  have a DR solution setup and started in JIRA"



                                                   Take Aways!
Thank you!
+1.701.212.1155           @jneuharth	


jneuharth@sycorr.com	

   linkedin.com/in/jneuharth

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Manage Disaster Recovery Efforts with JIRA

  • 1.
  • 2. How to:
 Survive a Zombie Apocalypse" Managing your disaster recovery efforts in JIRA" Jeremy Neuharth! Founder, Sycorr"
  • 3. Who is Jeremy Neuharth?" •  Atlassian’verse" •  Works in the financial services (banking) sector" •  JIRA & Confluence administrator since 2005" •  Involved in multiple disaster recovery efforts" •  GreenHopper user since 2008" •  Assisted five organizations with JIRA deployments" •  Outside the Atlassian’verse"
  • 4. Managing a Disaster is Rough" •  Inherently, it has many unknowns" •  The dreaded Disaster Recovery Binder " •  How do you keep everyone on the same page"
  • 5. Is There Something Better?" •  Solution 1" •  A Live Disaster Recovery Plan" •  Solution 2" •  Manage the Unknown with a Simple Triage"
  • 6. What is a Live Recovery Plan?" •  Concept from a Scrum (Agile) Backlog" Rem inde •  Each item is:" Even a liv r plan e mus •  Contained within a single JIRA issue" revie t be wed •  Can be reprioritized at any time" •  Has key data in order to “recover” the item"
  • 8. Plug Why is This Great?" - in Gree nH oppe r •  JIRA is Living Documentation" •  Have details in JIRA or linked to other systems" •  Reprioritize quickly using GreenHopper’s global ranking" •  Easily add data with custom fields" •  Flexibility during a disaster" •  Have the JIRA project ready-to-go at any time" •  Simplistic Clarity of Interface and Information"
  • 9. Have an entire disaster recovery plan on a secure USB key with JIRA! Be prepared for even a #ZombieApocolypse. #summit12
  • 10. Issue Issue A Simple Triage" Prioritization Work Assignments Queue 1  Issue 2  Issue 3  Issue 4  Issue 5  …. Impediment/Completion Reporting
  • 11. Example: Triage Dashboard" Queue Whose Pain Live Info Overall How is the Plan
  • 12. Why is This Great?" •  This is what JIRA does…. issues & workflows" •  Easy and quick visualization with dashboards" •  Brings everything to a command center" •  It is what your teams are used to using" •  Social features like @ mentions are huge timesavers"
  • 13. Even a #ZombieApocalypse can t beat the JIRA s ability to manage and visualize issues in a disaster. #summit12
  • 14. How to Create Your Own" •  Dust off the JIRA workflow engine" •  Create a simple workflow that MATCHES your situation" •  Use built-in fields" •  Components = Business Units" •  Version = Time (Date)" •  Labels = On the Fly Grouping"
  • 15. How to Create Your Own" Plug - in •  Use custom fields" Verg o SLA •  Recovery Objectives " •  Pre-Assigned Teams, Systems, etc" •  Create a JIRA project" •  Start adding items to your plan" •  Create handouts and training to support the new simplified process"
  • 16. •  A complete DR plan should cover a Zombie Apocalypse" •  Thinking outside the binder makes things easier" •  JIRA & GreenHopper are a great solution for DR" •  With very little effort (a day or two) any company could have a DR solution setup and started in JIRA" Take Aways!
  • 17. Thank you! +1.701.212.1155 @jneuharth jneuharth@sycorr.com linkedin.com/in/jneuharth