FlixBus has established Europe's largest intercity bus network operating in over 21 countries with over 1,000 buses and 70 million customers annually. As FlixBus grew rapidly from a few founders in 2012 to over 1,000 employees today across 6 offices, the IT department implemented Atlassian tools like Trello to help manage workflows and processes across departments as the business scaled quickly. Trello boards are now used for tasks like network planning, marketing innovations, and knowledge sharing across the growing company.

1. From start-up to grown-up -
the FlixBus journey with Atlassian & Trello
Daniel Krauss, CIO @ FlixBus

2. 1
21+ countries
6 offices
120,000+ daily connections
1 Mio. +
70 million customers
1,000+ employees
1.000+ buses
24,000+ sales agencies
1.000+ cities
FlixBus has established Europe’s largest intercity bus network
Zagreb
Paris
Munich
Milan
Berlin
Stock-
holm

3. 2
Increaseofcosts
FlixBus utilizes a huge market potential in long distance mobility sector
Huge market potential
Brand matters
short distance
<50km
medium distance
50-400km
long distance
>400km
Existing Players
Quelle: Firmeninformationen

4. 3
We are a platform!
We scaled the business quickly with more than 250 bus partners
Customers
250+ Bus Partners
>60 Mio. Happy
customers
>5.000 drivers
1.000 buses

5. 4
Our competitive advantage:
a superior Tech Platform and a great customer experience
Production inventory
Brand & Customer Experience
Data & Technology
Scheduled Long-
distance Most
convenient
Best price Shared
SocialAd-hoc
Local
Non-stop
Planned
Cross-
border
Business
Entertained
Leisure
Group travel On-demand

6. 5
We weren‘t always that big –
how we started in summer 2012…
3 founders
2 interns
Ca. 10 m²
First major investment
…lots of paper

7. 6
…and how it felt at the beginning!

8. 7
International
Expansion
Remaining constant since 4 years: rapid growth!
How to cope with all the tasks and challenges?
2015 2016 20172013 2014
Employee (& office) growth
5 people 1000+ people
A few lines 21+ countries

9. 8
IT department
Atlassian tools became key in supporting FlixBus processes
2015 2016 20172013 2014
Business departments
Business
“adopts” Trello
Some teams start
using Trello
SW development
moved to
Structuring the
bug reporting
process
It all started
with Trello
Cloud based
Need for
Knowledge sharing
Need for more
individualization
On premise
Company-wide:
200+ Trello boards

10. 9
Use case:
Switching schedules
from summer to winter
schedule
 Easy work flow for
high amount of items
 Process
improvements are
very easy to
implement
Some use cases for Trello at FlixBus
Network planning
Cross-departmental
collaboration
Employee initiatives

11. 10
Use case:
Mobile Marketing
pushing innovations for
mobile apps
 Easy to “drop” ideas
and keep track of
current story
Some use cases for Trello at FlixBus
Network planning
Cross-departmental
collaboration
Employee initiatives

12. 11
Use case:
Library of good
reads
 Great for the
culture and the
wallet
Some use cases for Trello at FlixBus
Network planning
Cross-departmental
collaboration
Employee initiatives

13. 12
What´s next?
We make the world green!
Dominance on the intercity
bus market
&