Mais conteúdo relacionado Semelhante a 17 ways managers build trust with their teams (20) 17 ways managers build trust with their teams3. You have a chance to beat
the odds by building trust
with your team.
5. 1. Pick up a few tasks from
the backlog when you have a
quiet week. (Ideally, tasks nobody else wants.)
SHARE THE PAIN
6. 2. Take an on-call rotation
once in a while.
SHARE THE PAIN
7. 3. If your team has daily
checklists, take it on
sometimes.
SHARE THE PAIN
8. 4. Jump into major incidents
and help troubleshoot.
SHARE THE PAIN
9. 5. Set up your desk next to
your team members’ and be
active in day-to-day
conversations.
SHARE THE PAIN
10. 6. When you need to
reschedule a meeting, give
plenty of notice and be open
about why.
LEAD BY EXAMPLE
11. 7. Close your laptop during 1-
on-1s. (And as many other meetings as possible.)
LEAD BY EXAMPLE
12. 8. When you disagree with a
decision, let your team know
why – and that you’ll rally
behind it nonetheless.
LEAD BY EXAMPLE
13. 9. When someone is
interrupted in a meeting,
make sure they get a chance
to finish before moving on.
LEAD BY EXAMPLE
14. 10. Make feedback as specific
and immediate as possible.
(Don’t save it for the annual review!)
GIVE (AND INVITE) FEEDBACK
15. 11. Don’t sugar-coat critical
feedback. Challenge directly,
but speak compassionately.
GIVE (AND INVITE) FEEDBACK
16. 12. Give people problems to
solve instead of tasks to
complete.
GUIDE AND DEVELOP
17. 13. Ask where they’d like to
take their career and their
life. (Again, don’t wait for the annual review!)
GUIDE AND DEVELOP
18. 14. Set goals for the team as a
whole, and let them figure
out how to get there.
GUIDE AND DEVELOP
22. When your team trusts
you, they bring everything
they’ve got to their work.