GIA Singapore - What is social innovation (Sarah & Chris)
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The document outlines an approach to developing social solutions through design thinking. It discusses framing problems, setting outcomes, and ensuring solutions spread and improve lives. Specific examples are provided, including programs that reduced family crises, increased community connections for isolated girls, and improved care for older adults. The document emphasizes designing for user, organizational, and ecosystem interactions to create enduring solutions.
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GIA Singapore - What is social innovation (Sarah & Chris)
- 1. Breaking down social solutions Dr Sarah Schulman & Chris Vanstone
- 4. usable useful delightful
- 5. RED
- 6. Working backwards New solutions ethnography 7 business case New model New team 2 co-design 1 6 Problem New outcomes prototyping metrics prototyping practice New systems 3 New scenarios 5 New interactions 4
- 8. Improving outcomes for Caring & cared for older people
- 9. Improving outcomes for Children Starting school
- 10. Learning objectives Understand what makes up a social innovation Understand what can be designed
- 11. Social innovation= Solutions that spread & improve outcomes with & for people
- 12. Outcomes = Observable positive changes in what people do, say, think, feel
- 13. What outcomes? Who sets them?
- 14. Dave & Pat, 2011
- 15. Tina, 2010
- 16. Less bad stuff = more good stuff
- 17. Building relationships Pursuing Using aspirations capabilities Feeling Achieving good things Thriving = more good stuff
- 18. New solution? user organisation ecosystem
- 20. Problem Framing Reduce families contact with state crisis services
- 21. Problem Framing Reduce families contact with state crisis services Outcomes Achieving self set goals Increasing connectedness Increasing aspirations Changing behaviour
- 22. Problem Framing Reduce families contact with state crisis services Outcomes Achieving self set goals Increasing connectedness Increasing aspirations Changing behaviour Spread 20 family to family link-ups in prototype Spreading to two locations 100 family to family link-ups over next 12 months
- 23. Families FILM film: see http://vimeo.com/23613925
- 24. Social innovation= Solutions that spread & improve outcomes with & for people
- 25. user interactions ecosystem interactions organisational interactions solution other organisations
- 27. user interactions ecosystem interactions organisational interactions solution other organisations
- 28. s for service friend lies ecosystem interactions
- 29. user interactions ecosystem interactions organisational interactions solution other organisations
- 31. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
- 33. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
- 35. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
- 37. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
- 38. happy birthday! 1912- 2012
- 40. Problem Framing Girls isolated at home without community connections
- 41. Problem Framing Girls isolated at home without community connections Outcomes Increased leadership skills Increased sense of control and empowerment Strong relationships with peers and community
- 42. Problem Framing Girls isolated at home without community connections Outcomes Increased leadership skills Increased sense of control and empowerment Strong relationships with peers and community Spread 2.3million girl scouts 880,000 adult volunteers 10million girls & adults in 145 countries 50million us women since 1912
- 43. user interactions ecosystem interactions organisational interactions solution other organisations
- 45. user interactions ecosystem interactions organisational interactions solution other organisations
- 51. user interactions ecosystem interactions organisational interactions solution other organisations
- 53. user interactions ecosystem interactions organisational interactions solution other organisations
- 55. Brief Interlude.... Romeo and Juliet
- 59. Prop [mask] Prop [sword] Prop [poison] SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt] User Actor User Actor User Actor [Romeo] [Juliet] [Cousin] [Juliet]
- 60. Prop [sign] Actor [barrista] SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy] User User Prop [counter] User Prop [cup]
- 61. ACTORS ACTORS ACTORS Scene 1 Scene 2 Scene 3 PROP PROP PROP
- 62. Scene 1: Scene 2: Scene 3: Scene 4: Sit Order Eat Pay
- 63. Scene 2: Scene 4: Scene 3: Scene 1: Order Pay Eat Sit
- 64. 3 solutions That have spread & change outcomes Green House Girl Scouts Pratham 1&3 2 3&5
- 67. Tomorrow: How Prototyping & work behaviours
- 68. More tacsi.org.au/design inwithfor.org Papers tacsi.org.au/designpapers Video tacsi.org.au/designvideos Tweets @ozinnovation familybyfamily.org.au THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION BOLD IDEAS. BETTER LIVES.