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Communication software solutions enabling use of mobile technology

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The business environment today is one wherein most of the enterprises with large business transactions tend to expand their business beyond the geographical boundaries. The small and medium businesses are also not far behind.

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Communication software solutions enabling use of mobile technology

  1. 1. Communication Software Solutions Enabling Use of Mobile Technology The business environment today is one wherein most of the enterprises with large business transactions tend to expand their business beyond the geographical boundaries. The small and medium businesses are also not far behind. What are the factor that has made this possible? Even as communication is the vital factor across every business, community and society, innovations such as as telecommunications systems, networking equipments, smart phones and hand held devices and the Internet has paved the way for globalization of business and increased mobility for the workforce. The advent of social media and technologies has further facilitated enterprises to publish and consume information faster. The earlier telecom operators generated their revenue through voice communications services. However, today's telecom giants have discovered new revenue opportunities by offering their clients value added services such as mobile content delivery, LBS for mobile devices, cloud based PBX and M2M enablement services. While the broadening of the telecom industry a has opened up a new and large market segment of communications software solutions, the rapid development of mobile technology added with the advent of cloud computing and the integration of the two has given rise to the development of mobile software solutions. Nevertheless, the frequent technological innovations, changes and upgrades make this an extremely competitive market. While most social networking sites have recorded an astonishing growth of nearly 73%, the online markets have seen a 93% in crease in mobile transactions in a one year period. The rate at which mobile technology has been adopted across industries showcases this as the fastest technology adoption in human civilization. With mobile technology being adopted at a very fast pace, enterprises look for effective communication software solutions that can facilitate them to use the technology trends to communicate with their customers, vendors and workforce across geographies. Such solutions will also facilitate enterprises of more ways to ensure business continuity The leading service providers of product life cycle services collaborates with leading communications software vendors and Tier-1 and Tier-2 mobile operators, wire line carriers and cable operators to accelerate their R&D initiatives. Such endeavors will help in smooth integration of third-party solutions into the corporate networks and service systems. Having developed a number of flagship products that meets industry standards across SDP/VAS and OSS/BSS domains, these leaders in the industry sector have also developed custom-built M2M and LBS platforms and business applications that help them manage the increase in data and work flow. Moreover, with their expertise in network and services inventory, service provisioning & assurance, CRM, Billing as well as SDP/VAS, these global leaders offer their client enterprises communications software solutions that help them to connect through all phases of the product development life cycle.

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