3. Introductions
• Elevator pitch about your organization – 30
seconds or less
• What is your organization’s fundraising like?
Individual giving, foundations, corporates?
• Name 1 thing you LOVE and 1 think you would
CHANGE about GlobalGiving
• What are you most interested in learning
today?
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4. How much is being donated?
• $93.7 million (overall), $65.3 million (gg.org)
• 2012 Median Donation: $28.75
• Annual volume: $20.5 million (2011)
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5. Who are GlobalGiving’s non-profit
partners?
• 1,200 organizations on GlobalGiving.org
• 59% US-based; 41% International based
• Countries receiving donations: 120
• $5,500 average (2011)
• More than 6,300
organizations have
received funding through
GlobalGiving
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6. Project Locations
• Projects receiving donations last week (excluding GG): 667
•Projects with estimated locations: 65
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7. Who is donating?
• 280,000 donors to date
– 103K in 2011 alone
• GlobalGiving has already received a million
unique visitors in 2012
• Donors including add-on: 50%
– Last year that was an extra $502K
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8. Project Team Updates
• Increased donation opportunities
– Campaigns: Recurring donation, tribute card, gifts
for good, video, and photo
– Bonus Days: Over $600K already raised
– Special matching: Japan, Animal Planet, Safer
World, Youth Opportunity
• Improved impact/quality measures
10/14/12 8
9. Project Team Updates
• Improved feedback from partners
– Leadership Council
– GlobalGiving Ambassadors
• Learning
– Peer Mentoring
– Scaling and delivering community feedback
– Expert webinars
10/14/12 9
11. Product Updates
• Increasing donor conversion
– Recurring donations
– Search feature redesign
– Improvements to make page loading quicker
• Back end improvements
– Due Diligence Renewal System
• New features
– Microprojects
• Marketing
– Bricks for Good
10/14/12 11
13. Agenda
• GlobalGiving Success Stories
• Donor attraction
• Donor engagement
– Matching and fundraising campaigns
– New features and fundraising tools
• Holiday fundraising
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14. Leadership Initiatives (joined in 2010)
Project: Create 120 Jobs and 10 new businesses in
Nigeria
Raised to date:
> $230,000 (including more than $100K in matching!)
GlobalGiving Style:
•Strategic annual planning with GG in mind
•Sincere relationship building with donors and GG
•GlobalGiving Ambassador Program
•Superstar! Corporate partnerships
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15. Gwalior Children’s Hospital
Charity (joined in 2010)
Project: Snehalaya meaning the Home with Love in
Hindi
Raised to Date: $80,000
GlobalGiving style:
•Working to become a Superstar
•Active engagement throughout the year
•Reporting through narrative and photo
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16. Take 2 (joined in 2009)
Project: Teaching Children w/ Autism Washington, DC
Raised to date: ~ $50,000
GlobalGiving Style:
•Immediate, customized thank you notes
•Regular reports
•Engaging local supporters around events
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17. More than Me Foundation (2010)
Project: 500 Girls off the Street & Into School in
Liberia
Raised to Date: > $80,000
GlobalGiving Style:
•Experimentation
•Taking advantage of variety of opportunities:
Ford Test Drive, Gifts for Good, Girl Effect
•Relies on large base of smaller donors: photo
contest, Bonus Day
•Enthusiastic engagement with GlobalGiving
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18. Shining Hope for Communities
(joined in 2011)
Project: Clean Water for the Kibera School for Girls!
Raised to Date: >$100,000
GlobalGiving Style:
•Campaigns!
•Girl Effect Challenge
•Recurring Donation Campaign
•Mother’s Day Tribute Card Campaign
•Self-created promotions
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19. What do these organizations have
in common?
• Intentionally planned GlobalGiving into their
organizational fundraising
• Selected and experimented with different
campaigns
• Active engagement with GlobalGiving
activities and staff
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21. What does your organization do
to attract donors?
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22. Lessons from GG’s top fundraisers
1. Look for venues to share your story.
• Rotary Clubs, religious institutions, universities, house
parties
1. Give prospective donors a reason to fall in love with
your organization.
• Zimkids International through pen pal programs,
video conferencing, and emails
1. Be intentional about expanding your network of
advocates.
• MHOP mobilized close to 400 donors in one campaign
using a network of advocates
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23. Lessons from GG’s top fundraisers
4. Give your advocates a reason to do outreach.
• Lotus Outreach uses GlobalGiving tools to create their own
promotions and campaigns
4. Don’t be afraid to tap into your own networks!
• “Many of our donors are literally our staff’s third grade
teachers or dentists.” – MHOP
4. Increase your visibility on GlobalGiving’s site.
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24. Who are GlobalGiving donors?
• 280,000 donors all time
• 103,000 this year to date
• 80% American
• 30,000 – 40,000 visitors to the site weekly
• 37,000 Eli Lilly Employees
• 34,000 Nike employees
• Half a million YourCause users
• 20/20-viewers
10/14/12 24
29. Search Ranking Criteria
• 40% the amount of time since your
previous project report
• 20% the number of donors that your
project has attracted
• 20% the amount of money your project has
raised, relative to other projects
• 20% how close is the project to being fully
funded
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36. Bonus Day: October 17th
• 30% Match
• Up to $1,000 per donor per project
• $50,000 available in matching funds
• $1,000 bonuses for most donors and most
money raised
• Money will go fast! Get donations in early!
10/14/12 36
38. Donor Tools!
Build donor tools into your regular
interaction with donors
What GlobalGiving tools does your
organization use? How have you included
them in your interaction with donors?
10/14/12 38
46. Donor Communication!
• 46% of donors stop giving because they feel
like their donations are not recognized or
appreciated!
• Send thank you notes multiple times per
month
• Share photos, anecdotes, and stats in project
reports
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49. Looking for more help with donor
communications?
Effective Messaging for Your
Target Audience
Guest Host: Raurai McKenna, a Strategic
Communication Consultant with Kosovo-Addis
Recording on the Tools & Training Blog!
10/14/12 49
51. 2 popular American holidays
+ Year-end tax deductions
Golden fundraising opportunity
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52. What’s all the excitement about?
• 33% of online fundraising happens in Nov and
Dec!
• $32.6 billion in US retail e-commerce Nov –
Dec
• GlobalGiving raised $4.5 million in Nov & Dec
2011
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53. Holiday Donation Activity on GG
• 19,000 gift cards redeemed for a total of >$1 million
• >6,000 donations made as a gift >$400,000
• About $500,000 came through employee giving
portals
• Average donation was $129.61; median was $26.25
• 400 recurring donations initiated for a total of
$10,000 monthly
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55. Planning for the Holidays
Date: Tuesday, October 30
Times: 9 am and 3 pm EDT
Guest host Erica Tavares, Director of Resource
Development for International Medical Corps, will share
her tips for getting ready for holiday fundraising.
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56. Recurring Donation Campaign
We’re matching recurring donations 100%!
•We’ll match the initial donation up to $100/donor
•Donors must give for at least 3 more months to qualify
for the match
•December 1 – 31
•10 or more recurring donors
•$500 bonus prizes to top 5 projects
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57. Getting Ready for the Recurring
Donation Campaign
Date: November 6
Times: 9 am and 3 pm EDT
Join GlobalGiving’s social media and communications
guru, Alison Carlman, to create a communications plan
for the Recurring Donation Campaign taking place this
December.
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59. Gifts for Good
• GlobalGiving provides promotion via donor newsletter
and social media
– 100,000 newsletter subscribers
– 30,000 Twitter followers
– 28,000 Facebook fans
• Attract new, higher value donors
• Submit requests by November 9th
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65. Holiday Fundraising Strategy:
Pick an organization to • Group 1: Recurring Donation
represent. Work as a group Campaign
to create a fundraising • Group 2: Gifts for Good
strategy for November &
• Group 3: Tribute Cards
December 2012.
• Group 4: Mobile Giving
•Set a fundraising goal
• Group 5: Recurring Donation
•Create a communications Campaign
plan • Group 6: Tribute Cards
•Incorporate GlobalGiving
tool or campaign
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74. Partner Rewards Program
The Why?
•Gives you concrete ways to help your
organization stand out
•Rewards organizations that are reporting
regularly, participating in campaigns, etc.
•Helps GG better manage a growing network
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76. Partner - Benefits
• Permanent access to GlobalGiving’s online fundraising and
donor management tools (as long as organization remains
in good standing);
• Free monthly trainings covering topics such as financial
management for non-profits, social media for non-profits,
reporting on your progress, and more;
• Inclusion on GlobalGiving’s employee giving programs with
corporate partners;
• Access to GlobalGiving’s site-wide matching campaigns;
• Eligibility to receive gift card redemptions from donors.
• Ability to post volunteer opportunities on the GlobalGiving
site and its volunteer partner sites
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77. Leader - Benefits
Benefits are the same as Partner (above), plus:
• Eligible to be recommended to a corporate
partner, featured in GlobalGiving social media,
and highlighted in donor communications;
• Eligible for special trainings, matching
campaigns, and other opportunities just for
Leaders.
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78. Superstar - Benefits
Benefits are the same as leader, plus:
• Most likely to be recommended to a
corporate partner, featured in GlobalGiving
social media, and in donor communications;
• Eligibility for donor interaction and events;
• Eligible for future trainings, matching
campaigns, and other opportunities special for
Superstars.
• Eligible for Project of the Month club
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86. What is a Microproject?
• A microproject is a one-time fundraising effort to
help achieve a specific activity or outcome.
• Microprojects can either benefit specific people or an
activity with a reasonably small amount of funding.
• All microprojects are connected to a “parent project”
• An average budget of $500, but can be between
$250-10,000
• 90 days to be fully funded
87. Project Vs Microproject
Parent Project Microproject
•General •Specific
•Any budget amount •$250 - $10,000
•No timeline •90 days to fund
•Reports due every 3 •Only one required report
after funding
months
•Up to 25 projects at a
•Unlimited projects with time
reporting •No donation options
•Donation options
88. Microproject Examples
"$500 will send Grace to school for a year.”
• Parent: Scholarships for 100 girls in Liberia
"$200 will buy Deepti a new goat.”
• Parent: Improving the Livelihoods of women in India
“$400 will provide Oscar with job training.“
• Parent: Vocational training for Youth in Argentina
93. GiveforYouth.org
• Target youth 13-25
• Be about a specific individual or small group
• Focus on continuing education, job training,
skills development, entrepreneurship
• Have a funding goal of $250-$1,000
• Interested in joining?
https://surveyglobalgiving.wufoo.com/forms/give-
10/14/12 93
Notas do Editor
NYO-AAA123-20110829-
Agency 77 video
Picture of a magnet attracting people
Example of a great project page – arrows to specific things
Pull ranking from Washington ranking
Picture of people getting involved
Give your donors advanced notice. - Develop a communications strategy around your campaign. Usually, asking your donors to give once isn’t enough. Let them know about upcoming campaigns in advance. Be sure to send at least one reminder, if not more! Identify advocates. Advocates can be a huge help during campaigns. Bonus Day winners and successful campaign fundraisers frequently rely on advocates that they identify weeks before the campaign begins! Consider giving them a specific goal—to raise $1,000 or to recruit 10 donors. Offer an incentive—a small gift, website recognition—to your supporters for fundraising on your behalf. Build excitement on your Facebook and Twitter! Ask your fans and followers to donate and spread the word. Update them throughout the day with your progress. Ask donors to comment once they’ve made a donation. Reach out to your large donors personally. GlobalGiving will match up to $1,000 per donor per project on Bonus Day. Reach out to your large donors via email or phone.
These campaigns are only available to organizations with projects on globalgiving.org. If you only have projects on GlobalGiving UK or one of GlobalGiving’s corporate partner sites, unfortunately, you are not eligible for these campaigns. Please feel free to email me to learn how to join GlobalGiving.org.
Bonus Days are our most popular fundraising campaigns. In 2011, we gave away $220,000 in matching funds and raised $820,000. These are particularly popular campaigns because donors get an extra return on their donation and the limited time frame – Bonus Days last 24 hours starting at midnight EST –creates a sense of urgency to give NOW. Be prepared, in some cases, donations have run out before the end of the day (midnight EST). This year we have 3 Bonus Days…. Explain the Partner Rewards Level Campaign
Close to $400/month in recurring donations
Show thank you feature on the donation manager Talk about – building relationships through thank you emails