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Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Glassdoor Survey:
How to Recruit Sales Professionals
A Strategic Guide for Talent Acquisition Professionals
2014
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Featured Speakers
Molly McKinstry
@LilMissMol
Manager, New Business
Acquisition & Sales
Jesper Bendtsen
@JesperBendtsen1
Vice President, Global Head
of Sales Recruiting
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
#Glassdoor
Agenda
• Current Climate of Sales
Recruiting
• Where Sales Professionals
Find Jobs
• Recruitment Best Practices
• Retention & Compensation
Insights
• Salesforce.com Case Study
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Survey Overview
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Sales Professionals
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Timing
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Sales is one of the Top 5 most searched
categories on Glassdoor
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Where Are They Learning About Job Opportunities?
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Social Media Outreach
of sales professionals find social
media outreach an effective way to
learn about new job opportunities
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Meetups
of sales professionals
appreciate meetups at the
company hiring
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Building Event Awareness
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Recruitment Tactics
That Work
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Attributes of Recruiters That Sales Professionals Value Most
Transparency Proactive
Recruiting
Knowledge
About Sales
1 2 3
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
1. Transparency
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
What Sales Professionals Are Saying…
value when a recruiter is
transparent about the pros
and cons
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Embellish the
job or the
opportunities for
the position
Mention up front
benefits of
switching from
current company
How To Become More Transparent
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
2. Proactive Recruiting
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
What Sales Professionals Are Saying…
of sales professionals want
recruiters that work as hard for
them as they do for employers
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
How To Become A Proactive Recruiter
Understand the
impact of corporate
culture has on
whether or not we are
willing to jump ship
Pester me to
call you and
then disappear
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
3. Recruiters That Know Sales
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
What Sales Professionals Are Saying…
want recruiters with a strong
understanding of the sales profession
of sales professionals want recruiters to
be knowledgeable about their experiences
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
How To Become More Engaged
Focus only on
my age, focus on
my experience
Learn more
about the role
beyond the job
description
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Retention &
Compensation
Insights
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Top Reasons Sales Professionals Would Leave Their Jobs
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Important Elements of the Compensation Plan
Base Salary
Commission
Healthcare/
Medical Benefits
Company Perks
Bonuses
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Different Age Groups with Different Priorities
Company Perks
Priority for 81% of 18-24 year olds,
compared to:
• 55% for 25-34 year olds
• 37% for 35-44 year olds
• 30% for 45-54 year olds
• 24% for 55+ year olds
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Different Age Groups with Different Priorities
Commission
69% for 55+ years old
32% for 18-24 year olds
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Different Age Groups with Different Priorities
Healthcare and Medical Benefits
62% for 55+ years old
44% for 18-24 year olds
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
More Money Isn’t The Only Motivator
Are likely to accept less
money to work at a company
with a great culture
Of those surveyed said they
would accept less money to
work at a company selling
something compelling
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
#Glassdoor
Referral Programs
Check that current
employees would
recommend your company
86% said they are more likely
to apply to a company that a
friend recommends
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Salesforce.com
Case Study
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Know Your Position
in the Market
Build a Sales Organization
Know Your Target Profile
Key Elements
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Know Your Position
in the Market
#Glassdoor
#1
World’s #1 CRM
According to Gartner
of the world’s
top 10 enterprise
software companies
33% Y-o-Y
FASTEST
GROWING
MOST
INNOVATIVE
Company in the World
according to Forbes
3 years in a row
2011, 2012, 2013
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Compensation and Opportunity for Growth
of sales professionals said they
would leave their job because
of career growth opportunities
of sales professionals would
leave their job for salary and
compensation reasons
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Recruiter Onboarding & Certification
I GOT 99 PROBLEMS,
BUT A PITCH AIN’T ONESALESFORCE.COM
BRAND
NEW
RECRUITER
SECRET
HANDBOOK
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Support
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
New Hire Ramp
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Know Your Target
Profiles
#Glassdoor
What
cities?
What
companies? What
resonates?
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Create and Manage Your Social Profile on the Web
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Promote What Makes You…You!
Celebrate your wins and make every
employee a social ambassador
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Hiring into Hubs
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Maximize Your Employee Referral Program
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Build a Diverse Workforce
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Build a Sales
Organization
#Glassdoor
PRODUCT MARKETING
SALES OPERATIONS
COMPETITIVE INTEL
SALES COORDINATOR
INBOUND LEAD GEN
OUTBOUND LEAD GEN
ACCOUNT EXECUTIVE
HEAVY HITTER
CAREERS MARKETING
RECRUITING OPERATIONS
RECRUITING RESEARCH
RECRUITING COORDINATOR
INBOUND SOURCER
OUTBOUND SOURCER
RECRUITER
EXECUTIVE RECRUITER
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Match Capacity with Demand
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
#Glassdoor
Total Transparency
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Manage and Prioritize Leads
#Glassdoor
Employee Referrals
Active Applicants
Direct Sourced
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Build a Great Workplace and Team
#Glassdoor
Confidential and Proprietary © Glassdoor, Inc. 2008-2014
Resources Included:
• Email from:
employers@glassdoor.com
• “How to Recruit Sales”
Guide
• Link to sign up for your
Free Employer Account
• Webinar Recording
#Glassdoor

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Glassdoor Survey: How to Recruit Sales Professionals

  • 1. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Glassdoor Survey: How to Recruit Sales Professionals A Strategic Guide for Talent Acquisition Professionals 2014 #Glassdoor
  • 2. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Featured Speakers Molly McKinstry @LilMissMol Manager, New Business Acquisition & Sales Jesper Bendtsen @JesperBendtsen1 Vice President, Global Head of Sales Recruiting
  • 3. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Agenda • Current Climate of Sales Recruiting • Where Sales Professionals Find Jobs • Recruitment Best Practices • Retention & Compensation Insights • Salesforce.com Case Study
  • 4. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Survey Overview #Glassdoor
  • 5. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Sales Professionals #Glassdoor
  • 6. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Timing #Glassdoor
  • 7. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Sales is one of the Top 5 most searched categories on Glassdoor #Glassdoor
  • 8. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Where Are They Learning About Job Opportunities?
  • 9. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Social Media Outreach of sales professionals find social media outreach an effective way to learn about new job opportunities #Glassdoor
  • 10. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Meetups of sales professionals appreciate meetups at the company hiring #Glassdoor
  • 11. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Building Event Awareness #Glassdoor
  • 12. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Recruitment Tactics That Work #Glassdoor
  • 13. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Attributes of Recruiters That Sales Professionals Value Most Transparency Proactive Recruiting Knowledge About Sales 1 2 3 #Glassdoor
  • 14. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 1. Transparency #Glassdoor
  • 15. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 What Sales Professionals Are Saying… value when a recruiter is transparent about the pros and cons #Glassdoor
  • 16. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Embellish the job or the opportunities for the position Mention up front benefits of switching from current company How To Become More Transparent #Glassdoor
  • 17. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 2. Proactive Recruiting #Glassdoor
  • 18. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 What Sales Professionals Are Saying… of sales professionals want recruiters that work as hard for them as they do for employers #Glassdoor
  • 19. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 How To Become A Proactive Recruiter Understand the impact of corporate culture has on whether or not we are willing to jump ship Pester me to call you and then disappear #Glassdoor
  • 20. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 3. Recruiters That Know Sales #Glassdoor
  • 21. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 What Sales Professionals Are Saying… want recruiters with a strong understanding of the sales profession of sales professionals want recruiters to be knowledgeable about their experiences #Glassdoor
  • 22. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 How To Become More Engaged Focus only on my age, focus on my experience Learn more about the role beyond the job description #Glassdoor
  • 23. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Retention & Compensation Insights #Glassdoor
  • 24. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Top Reasons Sales Professionals Would Leave Their Jobs #Glassdoor
  • 25. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Important Elements of the Compensation Plan Base Salary Commission Healthcare/ Medical Benefits Company Perks Bonuses #Glassdoor
  • 26. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Different Age Groups with Different Priorities Company Perks Priority for 81% of 18-24 year olds, compared to: • 55% for 25-34 year olds • 37% for 35-44 year olds • 30% for 45-54 year olds • 24% for 55+ year olds #Glassdoor
  • 27. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Different Age Groups with Different Priorities Commission 69% for 55+ years old 32% for 18-24 year olds #Glassdoor
  • 28. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Different Age Groups with Different Priorities Healthcare and Medical Benefits 62% for 55+ years old 44% for 18-24 year olds #Glassdoor
  • 29. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 More Money Isn’t The Only Motivator Are likely to accept less money to work at a company with a great culture Of those surveyed said they would accept less money to work at a company selling something compelling
  • 30. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Referral Programs Check that current employees would recommend your company 86% said they are more likely to apply to a company that a friend recommends
  • 31. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Salesforce.com Case Study #Glassdoor
  • 32. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Know Your Position in the Market Build a Sales Organization Know Your Target Profile Key Elements #Glassdoor
  • 33. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Know Your Position in the Market #Glassdoor #1 World’s #1 CRM According to Gartner of the world’s top 10 enterprise software companies 33% Y-o-Y FASTEST GROWING MOST INNOVATIVE Company in the World according to Forbes 3 years in a row 2011, 2012, 2013
  • 34. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Compensation and Opportunity for Growth of sales professionals said they would leave their job because of career growth opportunities of sales professionals would leave their job for salary and compensation reasons #Glassdoor
  • 35. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Recruiter Onboarding & Certification I GOT 99 PROBLEMS, BUT A PITCH AIN’T ONESALESFORCE.COM BRAND NEW RECRUITER SECRET HANDBOOK #Glassdoor
  • 36. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Support #Glassdoor
  • 37. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 New Hire Ramp #Glassdoor
  • 38. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Know Your Target Profiles #Glassdoor What cities? What companies? What resonates?
  • 39. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Create and Manage Your Social Profile on the Web #Glassdoor
  • 40. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Promote What Makes You…You! Celebrate your wins and make every employee a social ambassador #Glassdoor
  • 41. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Hiring into Hubs #Glassdoor
  • 42. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Maximize Your Employee Referral Program #Glassdoor
  • 43. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Build a Diverse Workforce #Glassdoor
  • 44. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Build a Sales Organization #Glassdoor PRODUCT MARKETING SALES OPERATIONS COMPETITIVE INTEL SALES COORDINATOR INBOUND LEAD GEN OUTBOUND LEAD GEN ACCOUNT EXECUTIVE HEAVY HITTER CAREERS MARKETING RECRUITING OPERATIONS RECRUITING RESEARCH RECRUITING COORDINATOR INBOUND SOURCER OUTBOUND SOURCER RECRUITER EXECUTIVE RECRUITER
  • 45. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Match Capacity with Demand #Glassdoor
  • 46. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #Glassdoor Total Transparency
  • 47. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Manage and Prioritize Leads #Glassdoor Employee Referrals Active Applicants Direct Sourced
  • 48. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Build a Great Workplace and Team #Glassdoor
  • 49. Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Resources Included: • Email from: employers@glassdoor.com • “How to Recruit Sales” Guide • Link to sign up for your Free Employer Account • Webinar Recording #Glassdoor