18. “ Toastmasters” klubo misija yra teikti abipusiai palaikan č i ą ir pozityvi ą mokymosi aplink ą , kurioje kiekvienas narys tur ė t ų galimyb ę tobulinti bendravimo ir vadovavimo į g ū d ž ius , o tai savo ruožtu skatintų pasitikėjimą savimi ir asmeninį augimą. Klubo misija
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Notas do Editor
Hi Toastmasters & Honored Guests! Today I’d like to talk about giving evaluations that motivate. Weather it’s a oral or written evaluations they are important. Hey, it’s so important that Toastmasters dedicates a section of our meetings to it! <Poll the audience> Raise your hand if : You ever gotten an evaluation for a speech or a meeting role? You have ever been an evaluator for a speech or meeting role? You’ve ever been a General Evaluator? Good! Look’s like I’ve covered everybody! <Poll the audience> Raise your hand if you’ve ever had training to be an evaluator of any type? Hmmm , that’s what I thought. We evaluate but have no idea how! So, anyone want to give me their view of what it’s like being an evaluator? <wait for story then go to next slide>
Because evaluations are a POSITIVE for everyone in the meeting! It stands to reason that the more effective we are in evaluating each other the more each one of us will profit from the experience, weather we are delivering a speech, evaluating or sitting in the audience. For the audience members , we learn from the good example an effective evaluation presents For the evaluators: we learn to sharpen our listening skills and our impromptu speaking skills.
For the Speaker: Providing Immediate Feedback: Receiving supportive commentary and helpful suggestions soon after a speech has been given helps to reinforce positive speaking behaviors as well as assist us in focusing more clearly on the areas that need work Offering Methods For Improvement: Sometimes when judging our own speaking performances, we are simply “too close to the forest to see the trees”. Evaluators, however, can offer a new perspective and help us recognize and then solve any difficulties that may have been encountered during our presentations Building and Maintaining Self-Esteem: As we learn how to play up our strong points as speakers and correct or modify our flaws, we can’t help but feel better about our selves. And the self-esteem that we gain as our speaking skills improve benefits us not only as Toastmasters, but also in our personal and professional lives Evaluators have the power to influence, but they should never be given credit – or responsibility – for a person’s next speaking performance. Instead, consider the evaluator as a catalyst for change. You’re job is to provide information that can be used to adjust & fine tune a person’s speaking performance . Weather or not the speaker act upon your advice is up to that person! <Next Slide>
Klausytis ir išgirsti klausytis “keliais pjūviais” Sisteminti tai, ką išgirdai Atrinkti tai, kas iš tiesų labai svarbu; Sukoncentruoti kalbą į 3 minutes Užmegzti neverbalinį ryšį su vertinamuoju
The most common evaluation method used in Toastmasters is called “Tell and Sell”. The approach requires the evaluator to do all the talking while the speaker listens. The advantage to this is its efficiency. Meetings that use this approach move smoothly and avoid veering off the path of the meetings agenda. An opinion is given within the space of a few minutes and then the meeting continues. Speakers benefit from “Tell and Sell” evaluations too! Rather than being expected to a compose verbal response, the speaker is allowed to focus on what is being said. Any comments that the speaker may wish to direct to the evaluator about the evaluation can be done after the meeting . OK … so we know evaluations are needed. We know that they profit everyone in the meeting …So, you’re all thinking “Lori … get on with it! I want to be an effective evaluator… Tell me how!” I’m hearing you loud and clear … Ready? I’ve got 5 magic bullets that will make you all the awesome Evaluators that I know you all are! Let’s get started! <Next Slide>
Show That You are Interested: What is the evaluator’s main objective? To help the speaker, right? So, first and foremost you need to show you are interested in the speech and the speaker's ability to learn and grow. Your challenge is to point out both the strengths and weaknesses of the speech you have just heard in a helpful, encouraging and sincere manner that will motivate the speakers return for more speeches! Consider the Speaker's Objectives: Being able to evaluate a speech that was delivered moments ago calls for organization and preparations. As part of you evaluator’s “homework” you should contact the speaker in advance to: Review the speech objectives (what are you focusing on? Gestures? Word Usage? What is the description of the speech in the manual?) What are the evaluation guidelines? Are there any specifics that the speaker needs help with (“I want to speak louder”, “I want to work on my audience eye contact”, “I want to not look terrified!”) Consider the experience level of the speaker. Don’t evaluate a speaker against any other member! If it’s an “Ice breaker” speech don’t evaluate it like it’s an advance speech like “Speech to Inspire”
Personalize Your Language: Put yourself in the speakers place. You’ve just spent days or weeks working on this speech. Now after giving it to the club during a meeting it’s time for your evaluation. The last thing you want to hear is: “You didn’t ...” , “You should have ...” , “You failed to …” Use more supportive phrases like: “I believe …” , “My reaction was …” , “I suggest that …” Evaluate the Speech NOT the Person: Sticks and stones my break your bones but words will never hurt you … one of those childhood sayings that ring true when you’re 3 but not when your 23! Words are capable of hurting and provoking emotional responses. You might not like or believe in the speeches topic but as an evaluator your job is to evaluate the speech for the goals of the person’s ability to communicate their idea’s in an effective manner. Toastmasters is known for being a comfortable club atmosphere that allows all its members to grow and learn without being judged on a personal level. Promote Self-Esteem: As evaluator, you must do your best to not just listen, take a few notes, present you opinion and then sit down but to also encourage and inspire the speaker to participate again. This involves honest and sincere praise, positive reinforcement when improvements occur and helpful direction when needed. Wow! Long presentation. Lots of info. Right? Now you’re thinking .. How am I going to remember it all? Easy. I’m a true believer of short, sweet & get to the point. So I’ll leave you today with my last slide that will bring this whole presentation together…The Evaluator's Mantra <Go to Next Slide>
It’s that easy … What I saw… What I heard … What I felt … I hope that today I’ve given you all some helpful hints you can remember on how to give motivational evaluations. With the Evaluator’s Mantra in you head your next evaluation will be your best yet! Thank you!