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Getting your message across
Feedback Message Sender Receiver
Message Sender Receiver Hi John.  How are you?
Feedback Sender Receiver Good thanks Andrew.
Feedback Message Sender Receiver
Feedback Message Sender Receiver Noise
Feedback Message Sender Receiver
Sender Receiver John has made an effort with his appearance for our new clients.  I should make a comment.
Message Sender Receiver You’ve certainly scrubbed up well today John.
Sender Receiver Is he saying that I normally look scruffy?  He always dresses well, but he spills his lunch on it.
Feedback Sender Receiver F--k off!
Afterwards… ,[object Object],[object Object]
Active Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integrity ,[object Object],[object Object],[object Object]
Not Really Listening ,[object Object],[object Object]
Empathetic Listening ,[object Object],[object Object],[object Object]
Influencing ,[object Object],[object Object],[object Object]
Some Quotes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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