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Business ethics.ppt

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Business ethics.ppt

  1. 1. © 2005 by Nelson, a division of Thomson Canada Limited. 1 Business Ethics Fundamentals Search the Web Ethics Officers Association is a professional association of managers of corporate ethics and compliance. Visit EOA’s web site at:: www.eoa.org
  2. 2. © 2005 by Nelson, a division of Thomson Canada Limited. 2 Chapter Six Objectives • Describe how the public regards business ethics • Provide a definition of business ethics • Explain the conventional approach to business ethics • Analyze economic, legal, and ethical aspects of business • Identify four important ethics questions • Describe three models of management ethics • Discuss Kohlberg’s three levels of moral judgment • Identify the elements of moral judgment
  3. 3. © 2005 by Nelson, a division of Thomson Canada Limited. 3 Chapter Six Outline • Business Ethics and Public Opinion • Define business ethics • Ethics, Economics, and Law: Venn Model • Four Important Ethics Questions • Three Models of Management Ethics • Making Moral Management Actionable • Developing Moral Judgment • Elements of Moral Judgment • Summary
  4. 4. © 2005 by Nelson, a division of Thomson Canada Limited. 4 Introduction to Chapter Six Business Ethics • Public’s interest in business ethics increased during the last four decades • Public’s interest in business ethics is spurred by the media
  5. 5. © 2005 by Nelson, a division of Thomson Canada Limited. 5 Introduction Ethical Issues in Business • Employee-Employer Relations • Employer-Employee Relations • Company-Customer Relations • Company-Shareholder Relations • Company-Community/Public Interest
  6. 6. © 2005 by Nelson, a division of Thomson Canada Limited. 6 Public’s Opinion of Business Ethics • Gallup Poll finds that only 17 percent to 20 percent of the public thought the business ethics of executives to be very high or high • To understand public sentiment ask: – Has business ethics really deteriorated? – Has reporting become more frequent and vigorous? – Are past acceptable practices becoming no longer socially acceptable?
  7. 7. © 2005 by Nelson, a division of Thomson Canada Limited. 7 Business Ethics: What Does It Really Mean? Ethical Problem Ethical Problem Society’s Expectations Actual Business Ethics 1950s Early 2000s Time Ethics Today vs. The Past
  8. 8. © 2005 by Nelson, a division of Thomson Canada Limited. 8 Business Ethics: What Does It Mean? Definitions • Ethics involves business practices and moral duty • Moral conduct is behaviour that is right or wrong • Business ethics include practices and behaviours accepted by society
  9. 9. © 2005 by Nelson, a division of Thomson Canada Limited. 9 Business Ethics Two Key Branches of Ethics • Descriptive ethics involves describing, characterizing and studying morality – “What is” • Normative ethics involves supplying and justifying moral systems – “What should be”
  10. 10. © 2005 by Nelson, a division of Thomson Canada Limited. 10 Conventional Approach to Business Ethics • Conventional approach to business ethics involves a decision or practice to prevailing societal norms – Pitfall: ethical relativism Decision or Practice Prevailing Norms
  11. 11. © 2005 by Nelson, a division of Thomson Canada Limited. 11 Sources of Ethical Norms Fellow Workers Family Friends The Law Regions of Country Profession Employer Society at Large Fellow Workers Religious Beliefs The Individual Conscience
  12. 12. © 2005 by Nelson, a division of Thomson Canada Limited. 12 Ethics and the Law • Law often represents an ethical minimum • Ethics often represents a standard that exceeds the legal minimum Ethics Law Frequent Overlap
  13. 13. © 2005 by Nelson, a division of Thomson Canada Limited. 13 Making Ethical Judgments An act that has been committed Prevailing norms of acceptability Value judgments of the observer compared with
  14. 14. © 2005 by Nelson, a division of Thomson Canada Limited. 14 Ethics, Economics, and Law
  15. 15. © 2005 by Nelson, a division of Thomson Canada Limited. 15 Four Important Ethical Questions • What is? • What ought to be? • How to get from what is to what should be? • What is our motivation for acting ethically?
  16. 16. © 2005 by Nelson, a division of Thomson Canada Limited. 16 3 Models of Management Ethics 1. Immoral Management—A style devoid of ethical principles and opposes what is ethical. 2. Moral Management—Conforms to, too high standards of ethical behaviour. 3. Amoral Management – Intentional - does not consider ethical factors – Unintentional - casual or careless about ethical considerations and the results to business
  17. 17. © 2005 by Nelson, a division of Thomson Canada Limited. 17 3 Models of Management Ethics Three Types Of Management Ethics
  18. 18. © 2005 by Nelson, a division of Thomson Canada Limited. 18 Three Models of Management Morality and Emphasis on CSR
  19. 19. © 2005 by Nelson, a division of Thomson Canada Limited. 19 Moral Management Models and Acceptable Stakeholder Thinking
  20. 20. © 2005 by Nelson, a division of Thomson Canada Limited. 20 Making Moral Management Actionable Important Factors • Senior management • Ethics training • Self-analysis
  21. 21. © 2005 by Nelson, a division of Thomson Canada Limited. 21 Developing Moral Judgment
  22. 22. © 2005 by Nelson, a division of Thomson Canada Limited. 22 Developing Moral Judgment External Sources of a Manager’s Values • Religious values • Philosophical values • Cultural values • Legal values • Professional values
  23. 23. © 2005 by Nelson, a division of Thomson Canada Limited. 23 Developing Moral Judgment Internal Sources of a Manager’s Values • Respect for the authority structure • Loyalty • Conformity • Performance • Results
  24. 24. © 2005 by Nelson, a division of Thomson Canada Limited. 24 Elements of Moral Judgment • Moral imagination • Moral identification • Moral evaluation • Tolerance of moral disagreement and ambiguity • Moral obligation
  25. 25. © 2005 by Nelson, a division of Thomson Canada Limited. 25 Elements of Moral Judgment Amoral Managers Moral Managers Moral Imagination Moral Identification Moral Evaluation Tolerance of Moral Disagreement and Ambiguity Integration of Managerial and Moral Competence Moral Obligation
  26. 26. © 2005 by Nelson, a division of Thomson Canada Limited. 26 Selected Key Terms • Amoral management • Business ethics • Compliance strategy • Conventional approach to business ethics • Descriptive ethics • Ethical relativism • Ethics • Feminist Ethics • Immoral management • Integrity strategy • Intentional amoral management • Kohlberg’s levels of moral development • Moral development • Moral management • Normative ethics • Unintentional amoral management

Notas do Editor

  • 1
  • 2
  • Business Ethics and Public Opinion
    The Gallup Poll
    Has Business Ethics Really Deteriorated?
    Are the Media Reporting Ethical Problems More Vigorously?
    Is It Society That Is Actually Changing?
    What Does Business Ethics Mean?
    The Conventional Approach to Business Ethics
    Ethics and the Law
    Making Ethical Judgments
    Four Important Ethics Questions
    What Is?
    What Ought to Be?
    How Do We Get from What Is to What Ought to Be?
    What Is Our Motivation in All This?
    Three Models of Management Ethics
    Immoral Management
    Moral Management
    Amoral Management
    Two Hypotheses
    Making Moral Management Actionable
    Developing Moral Judgment
    Levels of Moral Development
    Sources of a Manager’s Values
    Elements of Moral Judgment
    Moral Imagination
    Moral Identification and Ordering
    Moral Evaluation
    Tolerance of Moral Disagreement
    Integration of Managerial and Moral Competence
    A Sense of Moral Obligation
    Summary

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