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CURRENT AND FUTURE TRENDS IN THE
MEETING INDUSTRY. CHANCES AND
CHALLENGES FOR THE RUSSIAN MARKET.
ANNA GÓRSKA
ICCA CEC CHAIRPERSON
GDANSK CONVENTION BUREAU/GDANSK TOURIST ORGANISATION CEO
MIBEXPO 2013
MIBEXPO 2013
TOP TRENDS IN
THE MEETINGS
INDUSTRY
STATISTICAL
SURVEYS
GENERATION „Y”
FACE TO FACE
VS
HYBRID MEETINGS
INTERNATIONAL
ASSOCIATIONS
INTERNATIONAL
TRADE SHOWS
MIBEXPO 2013
TOP TRENDS
IN THE MEETING
INDUSTRY
MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
LIMITED BUDGETS
MEAN
MORE SHORT
LOCAL EVENTS
more than 90% of
meetings in
Gdansk&Region
last less than 3 days
MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
ENAGAGE YOUR DELEGATES
BE INNOVATIVE!
mobile apps
hybrid meetings
city games
augmented reality
gdansk4uMOBILE
GCBeVENT app
MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
INCREASING ROLE OF ROI
(Return on Investement)
to make sure your events are effective
money
knowledge
time
MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
IT’S SECONDARY CITIES TIME!
organizers are looking for a new, undiscovered destinations
MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
ECO FRIENDLY SOLUTIONS
AND CSR ACTIVITIES
do
something
for the
local community
MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
TWEET SHARE LIKE
be active in social media
GCB was the first
Polish convention
bureau
on Foursquare
MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
SAFETY
DELEGATES WANT
TO FEEL SAFE
MIBEXPO 2013
STATISTICAL
SURVEYS
MIBEXPO 2013 STATISTICAL SURVEYS
Compare with other destinations
You can follow what is on in your
destination and react
Measure the results of the marketing efforts
Create a higher acceptance
of your bureau on the local market
Evaluate the economic impact
WHAT STATISTICS GIVE YOU?
MIBEXPO 2013 STATISTICAL SURVEYS
ICCA rankings do not reflect the whole market
Exclude international meetings
Exclude religious, political, commercial
and sport events
Exclude the corporate meetings
Exclude those meetings which do not meet with ICCA criterias
(rotation, number of participants, regularity)
ICCA RANKINGS – IMPORTANT, BUT …
MIBEXPO 2013 STATISTICAL SURVEYS
CRUCIAL ROLE OF LOCAL STATISTICAL SURVEYS
PROVIDED BY CONVENTION BUREAUX IN
COOPERATION WITH LOCAL SUPPLIERS
GCB provides
statistical surveys
in cooperation
with over
60 venues/partners
MIBEXPO 2013 STATISTICAL SURVEYS
39. place in the world (40. place in 2011)
21. place in Europe (22. place in 2011)
94 events in 2012 (69 in 2011)
RUSSIA IN ICCA
RANKINGS IN 2012
MIBEXPO 2013 STATISTICAL SURVEYS
RUSSIAN CITIES IN ICCA RANKINGS
84 meetings in 9 Russian
cities were classified in ICCA
2012 statistical report
In years 2003-2012 41
Russian cities were clasiffied
in ICCA statistical report
MOSCOW
32 meetings in 2012
(17 in 2003)
ST. PETERSBURG
38 meetings in 2012
(21 in 2003)
others cities: Sochi, Ekaterinburg, Nizhny Novgorod, Novosibirsk, Dubna, Velikiy Novgorod, Vladivostok
MIBEXPO 2013
GENERATION „Y”
MIBEXPO 2013 GENERATION Y – WHO ARE THEY?
born between
1977-1995
we are
demanding
we care about CSR
and green issues
we liked to be asked
for our opinion
we love
interactivity we want to be
involved at the
planning stage
electronics devices
are our extra „limbs”
the classic conference
programme will not
motivate us
we want speakers
who are in the
position of power
MIBEXPO 2013 GENERATION Y – WHO ARE THEY?
„Generation Y depends on visual learning. All their
lives, they were raised on graphics, games, the
Internet and online games. This is a generation
whose marketing has been pictorial and graphic…
to attract them, you need to be dynamic in your use
of graphics and pictures”
Lynch, 2006. qu. Dr. Rach of New York University
MIBEXPO 2013 GENERATION Y – WHO ARE THEY?
USE AS FEW WORLDS AND AS MANY STRONG
IMAGES AS POSSIBLE
THINK IN TEXT-MESSAGING FORMAT
SHORT (VERY SHORT) EFFICIENT MESSAGES
COMMUNICATE WITH THEM FREQUENTLY
WHILE LOOKING FOR A VENUE –
DON’T FORGET ABOUT CHILL OUT ZONES, NATURAL
DAYLIGHTS, OUTDOOR AREAS, ICONIC DESIGN AND GREEN
MIBEXPO 2013
FACE TO FACE
AND HYBRID
MEETINGS
MIBEXPO 2013 FACE TO FACE / HYBRID MEETINGS
FACE TO FACE MEETINGS
VS HYBRID MEETINGS
OR
FACE TO FACE MEETINGS
AND HYBRID MEETINGS
MIBEXPO 2013 FACE TO FACE / HYBRID MEETINGS
When we shortchange the face-to-face, we shortchange
the relationship. It’s easy to replace a vendor you’ve never
met, but people think twice before firing a colleague or
friend that they respect on a personal level.
MIBEXPO 2013 FACE TO FACE / HYBRID MEETINGS
HYBRID
MEETINGS
innovative
engaging
solutions while budgets for
meetings are limited
FACE TO FACE
MEETINGS
“You can’t see someone
frowning on a conference call”
they force more honesty
and sincerity in relations
MIBEXPO 2013
INTERNATIONAL
ASSOCIATIONS
MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS
International Congress & Convention Association
Society of Incentive and Travel Excecutives
MIBEXPO 2013
global community for the meetings industry
more than 950 members from
88 countries all over the world
11 chaptershead office: Amsterdam
ICCA database, dedicated association
portal, publications
Events:
Annual ICCA Congress
ICCA Chapters Meetings
ICCA Research, Sales & Marketing Programme
and many more
GCB is ICCA
member
since 2007
MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS
global association community for
meeting and event professional
more than 20 000 members
from 86 countries
71 clubs&chapters
head office: Dallas
Events:
World Educational Congress
European Meetings and Events
Conference
activities: publications, research
(Business Barometer, Business
Value of Meetings)
GCB engages in
MPI Poland Club
activities
MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS
nearly 2 000 members
in 90 countries
28 local and regional chapters
Events:
SITE Global Conference
SITE Nite Europe during IMEX
activities: research, publications
Society of Incentive and Travel Excecutives
MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS
over 120 members from
39 countries all over the world
head office: Zurich
Activities:
taking part in big events
(such EIBTM, IMEX, IT&CMA)
awards (National/Regional Client Award,National/Regional Supplier Award)
publications
MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS
WHY IT IS IMPORTANT
TO BE A PART OF INTERNATIONAL
MEETINGS INDUSTRY COMMUNITY?
be a part of global networking platform
promote your company/destination
attend education programme
take part in conferences and congresses
promote your development and success stories and at the
same time learn from the others train your team ...
MIBEXPO 2013
INTERNATIONAL
TRADE SHOWS
MIBEXPO 2013 INTERNATIONAL TRADE SHOWS
MIBEXPO 2013 INTERNATIONAL TRADE SHOWS
over 4 000 selected hosted
buyers
over 3 000 exhibitors representing
over 150 countries all over the world
(destinations, hotels, venues)
networking possibilities
EIBTM Forum
feature areas
EIBTM 2012
MIBEXPO 2013 INTERNATIONAL TRADE SHOWS
almost 4 000 selected hosted buyers
3 500 exhibitors
from over 150 countries
almost 5 000 trade visitors
65 000 appointments
Future Leaders Forum
Politicians ForumIMEX 2012
MIBEXPO 2013 INTERNATIONAL TRADE SHOWS
150 exhibitors from 32 countries
business travel executives, buyers and meetings
industry specialist from Russia
and Commonwealth of Independent Countries
business fair and conference
GREAT
POTENTIAL!
MIBEXPO 2013 INTERNATIONAL TRADE SHOWS
YOU MUST BE THERE!
effective way to promote your products and services
meetings with selected hosted buyers
education sessions
new trends in meetings industry
networking
MIBEXPO 2013
HINTS & TIPS
FOR RUSSIA MARKET
INTRODUCE YOURSELF
TO THE
GLOBAL COMMUNITY
FORMALITIES... RUSSIA "5 MINUTES”
MIBEXPO 2013
Sources:
Helen Lyod, TMI Managing Director, TMI
ICCA statistical report 2003-2011
ICCA statistical report 2012
MPI Business Barometer
Rob Davidson, Conference trends
Rob Davidson, The Future of the Meetings Industry
MIBEXPO 2013
Anna Górska
Gdaosk Convention Bureau/GTO CEO
ICCA CEC Chairperson
gorska@gdanskconvention.pl

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CURRENT AND FUTURE TRENDS IN THE MEETING INDUSTRY. CHANCES AND CHALLENGES FOR THE RUSSIAN MARKET. (MIBEXPO 2013, Russia. Anna Gorska GTO/GCB CEO presentation).

  • 1. CURRENT AND FUTURE TRENDS IN THE MEETING INDUSTRY. CHANCES AND CHALLENGES FOR THE RUSSIAN MARKET. ANNA GÓRSKA ICCA CEC CHAIRPERSON GDANSK CONVENTION BUREAU/GDANSK TOURIST ORGANISATION CEO MIBEXPO 2013
  • 2. MIBEXPO 2013 TOP TRENDS IN THE MEETINGS INDUSTRY STATISTICAL SURVEYS GENERATION „Y” FACE TO FACE VS HYBRID MEETINGS INTERNATIONAL ASSOCIATIONS INTERNATIONAL TRADE SHOWS
  • 3. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY
  • 4. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY LIMITED BUDGETS MEAN MORE SHORT LOCAL EVENTS more than 90% of meetings in Gdansk&Region last less than 3 days
  • 5. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY ENAGAGE YOUR DELEGATES BE INNOVATIVE! mobile apps hybrid meetings city games augmented reality gdansk4uMOBILE GCBeVENT app
  • 6. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY INCREASING ROLE OF ROI (Return on Investement) to make sure your events are effective money knowledge time
  • 7. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY IT’S SECONDARY CITIES TIME! organizers are looking for a new, undiscovered destinations
  • 8. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY ECO FRIENDLY SOLUTIONS AND CSR ACTIVITIES do something for the local community
  • 9. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY TWEET SHARE LIKE be active in social media GCB was the first Polish convention bureau on Foursquare
  • 10. MIBEXPO 2013 TOP TRENDS IN THE MEETING INDUSTRY SAFETY DELEGATES WANT TO FEEL SAFE
  • 12. MIBEXPO 2013 STATISTICAL SURVEYS Compare with other destinations You can follow what is on in your destination and react Measure the results of the marketing efforts Create a higher acceptance of your bureau on the local market Evaluate the economic impact WHAT STATISTICS GIVE YOU?
  • 13. MIBEXPO 2013 STATISTICAL SURVEYS ICCA rankings do not reflect the whole market Exclude international meetings Exclude religious, political, commercial and sport events Exclude the corporate meetings Exclude those meetings which do not meet with ICCA criterias (rotation, number of participants, regularity) ICCA RANKINGS – IMPORTANT, BUT …
  • 14. MIBEXPO 2013 STATISTICAL SURVEYS CRUCIAL ROLE OF LOCAL STATISTICAL SURVEYS PROVIDED BY CONVENTION BUREAUX IN COOPERATION WITH LOCAL SUPPLIERS GCB provides statistical surveys in cooperation with over 60 venues/partners
  • 15. MIBEXPO 2013 STATISTICAL SURVEYS 39. place in the world (40. place in 2011) 21. place in Europe (22. place in 2011) 94 events in 2012 (69 in 2011) RUSSIA IN ICCA RANKINGS IN 2012
  • 16. MIBEXPO 2013 STATISTICAL SURVEYS RUSSIAN CITIES IN ICCA RANKINGS 84 meetings in 9 Russian cities were classified in ICCA 2012 statistical report In years 2003-2012 41 Russian cities were clasiffied in ICCA statistical report MOSCOW 32 meetings in 2012 (17 in 2003) ST. PETERSBURG 38 meetings in 2012 (21 in 2003) others cities: Sochi, Ekaterinburg, Nizhny Novgorod, Novosibirsk, Dubna, Velikiy Novgorod, Vladivostok
  • 18. MIBEXPO 2013 GENERATION Y – WHO ARE THEY? born between 1977-1995 we are demanding we care about CSR and green issues we liked to be asked for our opinion we love interactivity we want to be involved at the planning stage electronics devices are our extra „limbs” the classic conference programme will not motivate us we want speakers who are in the position of power
  • 19. MIBEXPO 2013 GENERATION Y – WHO ARE THEY? „Generation Y depends on visual learning. All their lives, they were raised on graphics, games, the Internet and online games. This is a generation whose marketing has been pictorial and graphic… to attract them, you need to be dynamic in your use of graphics and pictures” Lynch, 2006. qu. Dr. Rach of New York University
  • 20. MIBEXPO 2013 GENERATION Y – WHO ARE THEY? USE AS FEW WORLDS AND AS MANY STRONG IMAGES AS POSSIBLE THINK IN TEXT-MESSAGING FORMAT SHORT (VERY SHORT) EFFICIENT MESSAGES COMMUNICATE WITH THEM FREQUENTLY WHILE LOOKING FOR A VENUE – DON’T FORGET ABOUT CHILL OUT ZONES, NATURAL DAYLIGHTS, OUTDOOR AREAS, ICONIC DESIGN AND GREEN
  • 21. MIBEXPO 2013 FACE TO FACE AND HYBRID MEETINGS
  • 22. MIBEXPO 2013 FACE TO FACE / HYBRID MEETINGS FACE TO FACE MEETINGS VS HYBRID MEETINGS OR FACE TO FACE MEETINGS AND HYBRID MEETINGS
  • 23. MIBEXPO 2013 FACE TO FACE / HYBRID MEETINGS When we shortchange the face-to-face, we shortchange the relationship. It’s easy to replace a vendor you’ve never met, but people think twice before firing a colleague or friend that they respect on a personal level.
  • 24. MIBEXPO 2013 FACE TO FACE / HYBRID MEETINGS HYBRID MEETINGS innovative engaging solutions while budgets for meetings are limited FACE TO FACE MEETINGS “You can’t see someone frowning on a conference call” they force more honesty and sincerity in relations
  • 26. MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS International Congress & Convention Association Society of Incentive and Travel Excecutives
  • 27. MIBEXPO 2013 global community for the meetings industry more than 950 members from 88 countries all over the world 11 chaptershead office: Amsterdam ICCA database, dedicated association portal, publications Events: Annual ICCA Congress ICCA Chapters Meetings ICCA Research, Sales & Marketing Programme and many more GCB is ICCA member since 2007
  • 28. MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS global association community for meeting and event professional more than 20 000 members from 86 countries 71 clubs&chapters head office: Dallas Events: World Educational Congress European Meetings and Events Conference activities: publications, research (Business Barometer, Business Value of Meetings) GCB engages in MPI Poland Club activities
  • 29. MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS nearly 2 000 members in 90 countries 28 local and regional chapters Events: SITE Global Conference SITE Nite Europe during IMEX activities: research, publications Society of Incentive and Travel Excecutives
  • 30. MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS over 120 members from 39 countries all over the world head office: Zurich Activities: taking part in big events (such EIBTM, IMEX, IT&CMA) awards (National/Regional Client Award,National/Regional Supplier Award) publications
  • 31. MIBEXPO 2013 INTERNATIONAL ASSOCIATIONS WHY IT IS IMPORTANT TO BE A PART OF INTERNATIONAL MEETINGS INDUSTRY COMMUNITY? be a part of global networking platform promote your company/destination attend education programme take part in conferences and congresses promote your development and success stories and at the same time learn from the others train your team ...
  • 34. MIBEXPO 2013 INTERNATIONAL TRADE SHOWS over 4 000 selected hosted buyers over 3 000 exhibitors representing over 150 countries all over the world (destinations, hotels, venues) networking possibilities EIBTM Forum feature areas EIBTM 2012
  • 35. MIBEXPO 2013 INTERNATIONAL TRADE SHOWS almost 4 000 selected hosted buyers 3 500 exhibitors from over 150 countries almost 5 000 trade visitors 65 000 appointments Future Leaders Forum Politicians ForumIMEX 2012
  • 36. MIBEXPO 2013 INTERNATIONAL TRADE SHOWS 150 exhibitors from 32 countries business travel executives, buyers and meetings industry specialist from Russia and Commonwealth of Independent Countries business fair and conference GREAT POTENTIAL!
  • 37. MIBEXPO 2013 INTERNATIONAL TRADE SHOWS YOU MUST BE THERE! effective way to promote your products and services meetings with selected hosted buyers education sessions new trends in meetings industry networking
  • 38. MIBEXPO 2013 HINTS & TIPS FOR RUSSIA MARKET INTRODUCE YOURSELF TO THE GLOBAL COMMUNITY FORMALITIES... RUSSIA "5 MINUTES”
  • 39. MIBEXPO 2013 Sources: Helen Lyod, TMI Managing Director, TMI ICCA statistical report 2003-2011 ICCA statistical report 2012 MPI Business Barometer Rob Davidson, Conference trends Rob Davidson, The Future of the Meetings Industry
  • 40. MIBEXPO 2013 Anna Górska Gdaosk Convention Bureau/GTO CEO ICCA CEC Chairperson gorska@gdanskconvention.pl