1. GAY B. WATSON, M.Ed
16302 Raven Crest Drive (803) 493-1633
Indian Land, SC 29707 gbwatson4@gmail.com
Rapid Learner Onboarding HR Processes & Procedures
Independent Worker Training Documentation & Performance Reporting
Process Improvement & Standardization Oracle HRMS
Project Management Expertise Effective Verbal and Written Communication
PROFESSIONAL EXPERIENCE
THE CYPRESS OF HILTON HEAD Hilton Head Island, SC
HR Assistant/ 7/26/2006 to 12/27/2010
Staff Development & Training Coordinator
• Completed Onboarding for New Hires including Credential Documentation.
• Presented and Developed Orientation Training.
• Entered all Personnel Data into Oracle HRIS and designed Management Reports.
• Coordinated with Payroll Processing Clerk.
• Tracked and analyzed In-service Training to fulfill Federal and State Healthcare Training
Regulations utilizing Oracle HRMS.
• Liaison for User Groups, Department Managers and Directors to ensure that Business objectives
were met.
• Provided all Training & Technical support for Maintenance Management Application including
Training for Web Based Work Requests.
• Received above average evaluations for End User support.
• Developed Course Work and Trained staff members in Microsoft Office Suite, PowerPoint, and
Microsoft Publisher.
• Coordinated Implementation of HR Policies and Procedures with other Department Managers,
Supervisors, and Staff.
TOWN OF HILTON HEAD ISLAND Hilton Head Island, SC
MIS Administrator/Training Administrator/Assistant Network Administrator 1991 to 2005
• Provided User Group training and support for implementation of Business Applications using the
most effective delivery method and technology options for achieving desired business objectives.
• Led Process Action Teams comprised of Subject Matter Experts, Power Users, and Department
Managers for continuous process improvements with 100% user satisfaction of issue resolution in
a timely manner.
• Increased quality of technical support for critical software by developing Cross Training
Seminars, Technical Training Materials, and Application Performance Testing.
• Trained 230 employees in Microsoft Office including developing objectives and applying adult
learning principles to course content.
• Conducted Needs Analysis, Skills, and Competency Assessments to identify and prioritize
performance development improvements based on business objectives.
EDUCATIONAL EXPERIENCES
M.Ed. Northeastern University
PMP Project Management Professional Completed Coursework from CertTest Training