Manufacturer & Business Association monthly magazine that features Sarah A Reed Children's Center on the front cover this month as we broke ground for our new Residence Hall here on the Sarah A Reed Children's Center
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Business Magazine August 2018
1. VOL. XXXI NO. 8 | AUGUST 2018
A LEADER IN CHILDREN’S MENTAL
AND BEHAVIORAL HEALTH SERVICES
ON THE HILL:
PENNSYLVANIA’S U.S.
SENATE CANDIDATES
ADDRESS KEY ISSUES
SARAH A. REED
CHILDREN’S CENTER
SPOTLIGHT Q&A:
ERIE INNOVATION DISTRICT
OFFERS NEW OPPORTUNITIES
2. 113th Annual Event
Proudly presents an evening
with best-selling author and
groundbreaking entrepreneur...
DAYMOND
JOHN“THE PEOPLE’S SHARK”
Co-Star of ABC’s
Shark Tank
Founder & CEO
CEO, The Shark Group
Presidential Ambassador for
Global Entrepreneurship
Reservations:
Please call Terry at
814/833-3200 or 800/815-2660.
THURSDAY, OCTOBER 4, 2018
Bayfront Convention Center • Erie
5 p.m. Cocktail Reception
7 p.m. Keynote
Sponsored by:
R
Daymond John is the personification
of the American Dream. From his
humble beginnings on the streets
of New York to a self-made multi-
millionaire with more than $4 billion
in global sales, John continues to set
standards of excellence in business.
5. Once a business is growing and attracting
customers, it creates tremendous value
for the entrepreneurs and their entire
communities. According to the U.S.
Chamber of Commerce, new businesses
account for the vast majority of net new
jobs in the United States. In the last
three decades, firms less than a year old
have created 1.5 million jobs annually.
Entrepreneurs also drive innovation, which
gives our economy the fuel it needs to grow
and stay competitive.
Consider this: Research conducted by
the University of Wisconsin Cooperative
Extension and UW-Madison, found that
nations with more entrepreneurship have
higher GDPs, and entrepreneurship in the
United States is tied to income growth and
poverty reduction in both rural and urban
areas. Entrepreneurship also tends to make
local, state and regional economies more
diverse, and, therefore, less reliant on a
single employer or industry, which leads
to greater economic stability.
Entrepreneurs are indeed the ones
changing the world, one solution and
one innovation at a time. The United
States provides the best environment
for cultivating entrepreneurship, ranking
first out of 138 countries using the Global
Entrepreneurship and Development Index.
In fact, entrepreneurs who succeeded in a
prior venture have a 30-percent chance of
success in their next venture — and greater
chance to impact not only their industry,
but also the business world.
In this edition of the Business Magazine,
we’ll explore the entrepreneurial spirit and
those business owners and risk takers who
made the decision to strike out on their
own and create opportunity and wealth.
And, speaking of pioneers, we’ll showcase
the Sarah A. Reed Children’s Center,
which was founded in 1871 by a group of
women interested in helping orphaned and
homeless children and has since evolved
into a leader in the treatment of behavioral,
mental and emotional health.
MAKE AN IMPACT!
We’ll also talk with Karl Sanchak, president
and chief executive officer of the Erie
Innovation District, about plans for this
visionary innovation hub and its goals for
the future. Plus, don’t miss this month’s
Legal Brief about the General Data
Protection Regulation and how it could
impact any business with a presence on
the Internet.
The Manufacturer & Business Association
has numerous programs and services that
can help entrepreneurs and small business
owners navigate the challenges and
opportunities in today’s business world.
To learn more, visit www.mbausa.org!
FEATURE STORY | WHAT’S INSIDE
EntrepreneurshipWHY OUR FUTURE NEEDS RISK TAKERS
Entrepreneurship is a driving
force of the American economy.
Every business started as an
idea and required a great deal
of courage and commitment
to get off the ground. In fact,
many entrepreneurs fail
multiple times before they find
success. But it’s important that
they take the risks that they do.
3 mbabizmag.com • AUGUST 2018
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At Erie FCU, you’re a valued member, not just a number. And it’s our
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Commercial Real Estate Loans | Business Expansion Loans
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MBA Adv2 0218.indd 1 2/21/18 4:33 PM
4 AUGUST 2018 • mbabizmag.com
7. Life-changing. That’s how Claudia describes her stay at Sarah A. Reed
Children’s Center. “Without Sarah Reed, I don’t think I would be where I
am today. Sarah Reed gives people chances to shine and do their best.
It’s a life-changing experience. Each of us takes so much out of Sarah
Reed: coping skills, life skills, social skills … just about everything.”
Claudia is one of the 52 children, ages 5-18, who currently resides at
Sarah Reed’s Residential Treatment Program in Millcreek Township. This
program provides round-the-clock medical, behavioral and educational
support to children with mental health and behavioral health challenges.
Sadly, 90 percent of the children in this program have experienced
trauma, neglect and abuse, which oftentimes is the source of their
mental and behavioral issues. Sarah Reed’s Residential Program serves
children from 43 counties across Pennsylvania, including: Erie, Crawford,
Allegheny, Westmoreland, Dauphin and Philadelphia.
“It takes a highly trained staff to work with traumatized children, and
Sarah Reed is one of the few agencies in the region that is certified in
the highly effective Sanctuary®
Model,” explains Center President and
CEO James Mando. “This evidence-based treatment plan creates a safe,
therapeutic environment where staff members focus on the severe
effects of trauma, asking the question ‘what’s happened to this child?’
rather than ‘what’s wrong with this child?’ “
This high standard of care sets Sarah Reed apart. The Center’s team of
psychiatrists, psychologists, medical staff, instructors and behavioral
staff are trained in trauma-informed care. They also utilize the latest
cutting-edge therapies to help children heal, strengthen their families
and teach them the necessary skills to succeed at home, in school
and in the community.
According to Mando, the Residential Program is Sarah Reed’s most
intensive treatment option, but there are a wide-range of programs
available that help more than 1,700 children and their families succeed
each year.
Sarah Reed serves all Erie County and Erie City School Districts by
providing alternative education services to students, and the agency
provides refocus rooms in Fairview, Iroquois, General McLane,
Northwestern and North East School Districts. Refocus rooms are
school-based programs that provide emotional, behavioral and/or
academic support to students in need.
Sarah Reed’s Outpatient Behavioral Health Program, located in
downtown Erie’s Professional Building, helps more than 730 local
children each year through individual and family therapy, psychiatric
medication management, parenting strategies and assessment
services to help children cope with loss, family stressors, trauma, anger
management, self-esteem issues and peer relationships. Outpatient
therapists offer Parent Child Interactive Therapy for children ages 2½ to
7, which enhances parent-child relationships and helps foster successful
parenting skills. The Outpatient Program also partners with several
school districts, including Millcreek, Fairview, Fort LeBoeuf, Wattsburg,
Union City and Villa Maria Academy to provide onsite therapy
for students.
According to Mando, the Partial and Acute Partial Hospitalization
Programs at Sarah Reed are also in high demand. These school-day
programs help more than 450 children annually with emotional and
behavioral disturbances. The goal is to restore a level of functioning that
enables the child to successfully return to a regular school setting, re-
enter the community and improve overall family functioning.
“The Children’s Center has been a prominent source of hope and
support for children and families in the Erie Community since 1871
and is excited to expand its
services in order to
help even more families
succeed,” Mando says.
To learn more, visit
www.SarahReed.org or
call 814/838-1954.
COVER STORY | LOCAL PROFILE
A Leader in Children’s Mental and Behavioral Health Services
To meet the demand for 24-hour Residential care, Sarah Reed is building a fifth
residence hall. This 12-bed unit costs $1.035 million and will help an additional
20-25 children annually.
James Mando,
President and CEO
5 mbabizmag.com • AUGUST 2018
8. *Based on reduction in hospital costs for patients with True Performance doctors compared to those without from January 2017 to December 2017.
Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association.
11% fewer emergency room visits
16% fewer hospital admissions
$260million in cost avoided
True Performance results:
True Performers
know preventive
care is better care.
As part of our True Performance program, we’re helping
Dr. Christine Florendo keep her patients healthy — and rewarding
her for it. By using our data, she and her staff are able to identify
patients who need specific vaccines. It also allows them to take a
more proactive role in scheduling routine follow-ups. Because of
doctors like Christine, to date, this program has saved $260 million
in emergency room visits and hospital stays.*
There’s value in that.
Download the True Performance ebook
at HighmarkTruePerformers.com.
Christine Florendo, MD
Kids Care Pediatrics
True Performer
9. Erie Innovation District
Offers New Opportunities
We would like to mold Erie into a test
marketplace for secure digital services and
products in this space so that companies
are attracted to the area and ultimately
invest in Erie as a result.
How can other employers get involved?
There are a number of ways to support
EID and its initiatives. One area of support
is startup mentorship. We are actively
searching for companies and individuals
to act as mentors for the startups that we
will be bringing into the city to participate
in the Secure Erie Accelerator. This will
play a crucial role in the experience for
these teams as we look to entice them to
establish headquarters in Erie upon the
completion of their time in the accelerator.
Another area of support is through
corporate sponsorship. We are openly
searching for companies that are willing
to partner with us and our initiatives,
offering direct investment along with
in-kind support and services.
For more information, visit
www.erieinnovationdistrict.com.
Please describe the Erie Innovation
District and how it came to be.
The Erie Innovation District (EID) is a
nonprofit organization dedicated to the
transformation and revitalization of the
city from an economic and infrastructural
standpoint. This will be achieved by
establishing Erie as a destination for secure
cyber and connected services. The District
was established in September of 2016,
when Mercyhurst University (EID’s lead
partner) received a $4 million grant from
the Erie Community Foundation.
Why is an innovation district so critical
to our area’s economic development?
Historically, manufacturing has been
the lifeblood of the Erie region, but this
industry is changing and there are more
opportunities for technology jobs, as
well. As a university town, we believe Erie
is in an optimal position to create a new
sector comprised of highly skilled, family-
sustaining jobs in the cyber security and
data science fields. An innovation district
will play a vital role in this objective, serving
as a hub for this activity to be created,
particularly in attracting new startups
(through accelerator programs) and existing
companies looking to test their products in
our market.
You were appointed as the inaugural
president and CEO of the Erie
Innovation District in September 2017.
What progress have you made so far?
There has been a significant amount of
progress made in a short period of time.
We have solidified collaborative agreements
with firms such as Singularity University,
Quantela, Erie Insurance and Dell. The
Secure Erie Accelerator, a 10-week program
for businesses in the cyber/IOT space,
has opened its application process for its
July start time, receiving applications from
over 35 countries including Singapore,
United Arab Emirates, U.K. and Sweden.
Additionally, the Innovation District has
announced its first “win” in an effort
to attract jobs to the area, as Federal
Resources Corporation will be moving their
headquarters from the D.C. area to Erie,
bringing several job opportunities
with them.
What are the Erie Innovation District’s
long-term goals?
Ultimately, the Erie Innovation District
seeks to create a secure digital services
ecosystem in the city, which in turn would
generate high-paying jobs and allow the
city’s economic situation to improve.
Entrepreneurship and innovation often go hand-in-hand — specifically when
it comes to the pursuit of new ideas, new solutions and new products. Here,
KarlSanchack, president and chief executive officer of the Erie Innovation
District, LLC, provides an overview of this visionary innovation hub and its
goals for the future.
SPOTLIGHT Q&A| PROGRESS
7 mbabizmag.com • AUGUST 2018
10. Do You Need Funding to Help
Develop a New Product or Process?
Ben Franklin Technology
Partners Has Been
Investing in Small
Manufacturers for More
than 35 Years.
Contact Ben Franklin’s Erie office at 898-6650.
WE INVEST IN INNOVATION
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RAVING FAN
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SERVICE
As an MBA member, “raving fan” service
is what you’ve come to expect. And,
when it comes to energy savings, we
aim to deliver! From a thorough energy
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8 AUGUST 2018 • mbabizmag.com
11. With the start of the school year only weeks
away, it’s always a good time to enjoy the
last days of the summer vacation season.
Whether you’re seeing new places or revisit-
ing a familiar favorite, disconnecting from
work and spending time with friends and
family allows most people to come back to
work feeling fresher and more productive.
And it’s important to take that time. According
to 2016 Harvard Business Review article, a
U.S. Travel Association study found that 95
percent of people surveyed claimed using
their paid time off was very important. And
yet more than half of Americans (55 percent)
left vacation days unused, which equates to
658 million unused vacation days.
But even if you take your vacation, what
happens if you spend the time sick?
Here, we’ll focus on ways to stay healthy on
your vacation.
• To prevent catching a cold while air-
borne, bring your own disinfecting wipes
and wipe off the tray and armrests.
Wash your hands often and stay hy-
drated. Get up and move around every
hour or two.
• If you’re driving to your destination,
make sure you’re well rested. According
to the National Highway Traffic Safety
Commission, driving while drowsy is a
contributing factor in 72,000 accidents
annually. Switch drivers, if possible,
every few hours.
How Does The Stress of Getting Ready
Impact Your Immune System?
If you’ve worked late hours tying up loose
ends before a trip, that stress can shift your
immune system into high gear. Once your
stress levels drop, your immune system may
also downshift and leave you exposed to
pathogens. Try to keep everything in perspec-
tive. A recent University of Chicago study
found that people experienced similar levels
of enjoyment on their vacation regardless of
whether they’d completed all their work first.
What If You Do Get Sick?
Food poisoning, sunburn and sinus infec-
tions can happen despite the most careful
planning. If someone you’re traveling with
needs treatment for a nonemergency medi-
cal condition, telemedicine providers can
address some of the most common issues
through a virtual visit via smartphone, tablet
or computer.
Providers can even prescribe medicine when
necessary. Plus, telemedicine services mean
you won’t waste time trying to find an urgent
care clinic or an emergency room when
you’re in unfamiliar surroundings.
Many insurance companies cover telemedi-
cine. The cost is often less than an urgent
care or emergency room visit. Be sure to
find out the details of your plan’s coverage
before you go. For example, UPMC Health
Plan covers its members when traveling
through nationwide virtual urgent care visits,
a large national urgent care network, a robust
extended network, emergency care coverage
and a growing telemedicine program.
For more information,
visit www.upmchealthplan.com.
How Can People Help Avoid Getting
Sick on Vacation Time?
No one wants to get sick during vacation, but
it happens. Here’s what you need to know to
prevent or minimize the impact of a medical
issue on your precious time off:
• If you take medication, make sure to
bring enough to last the entire trip.
Pack medications in your purse or
carry-on bag; do not put them in
checked luggage.
• If any of your medications are controlled
or injectable substances, carry a letter
from the prescribing physician on
official letterhead.
• If you wear glasses, pack a spare pair.
You may also want to take a copy of the
lens prescription just in case.
• Pack a travel health kit that includes pain
relief, such as ibuprofen or naproxen,
Band-Aids, antiseptic cream, and drugs
for stomach upset and motion sickness.
For international travel, research what
you should and should not eat and
drink. You may need to stick to bottled
water and avoid foods that haven’t been
cooked or peeled.
• Don’t forget sunscreen (with an SPF of
at least 30) and insect repellant (if you’ll
need them).
Ruining the Fun
How to keep sickness away from your vacation
HEALTH MATTERS | WELLNESS
Melinda L. Schriver
is the senior director
of Telehealth Strategic
Solutions for UPMC
Health Plan.
9 mbabizmag.com • AUGUST 2018
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10 AUGUST 2018 • mbabizmag.com
13. WhattheNewDataProtectionRules
MeanforBusinessesOutsideofEurope
LEGAL BRIEF | COMPLIANCE
ThomasA.Pendleton is
a partner at MacDonald
Illig Attorneys and has
been representing
businesses, nonprofit
corporations and
individuals in a wide
variety of legal matters for more than 25 years.
He concentrates his practice on business
matters, including preparing agreements and
commercial litigation.
In order to be subject to the GDPR, a
company must target a person (“a data
subject”) in an EU country. Generic
marketing does not count. For example,
if a German citizen uses Google and
finds an English-language webpage
written for US consumers or business
customers, the German citizen is not
covered by the GDPR. However, if the same
website is written in German and there
are references to customers within the
European Union, then the webpage would
be considered to be targeted marketing
and the GDPR applies. Likewise, accepting
Euros as payment and having a “.de” suffix
(the Internet suffix for Germany), would be
additional evidence in favor of applying
the GDPR.
If the GDPR applies to a company’s Internet
marketing operations, a person’s consent
must be “freely given” specific, informed
and unambiguous. This consent can be
obtained from a “check box” without a
default “x” in it, accompanied by clear
language about what will be done with
any e-mail addresses obtained. It is not
permissible to ask the user to click on a link
to a long “terms and conditions” document
filled with legalese.
If a person signs up for a service or buys a
product, the vendor must obtain explicit
permission for each type of use of personal
data. For example, a separate check box
is required for: 1) using an e-mail address
for e-mail promotions, and 2) sharing that
e-mail address with third-party affiliates.
Once the data is collected, U.S. companies
will have to protect it under the GDPR’s
rules. One of the requirements is to
notify a user within 72 hours of a breach
or disclosure of medical or financial
information, or identifiers involving
children. This notification must be sent
directly to the consumer, not simply
broadcast in the news media or over social
media. The relevant regulatory body must
also be notified.
A brief article of this nature cannot cover
all of the intricacies of the GDPR.
If you believe that your company may be
subject to the GDPR now or in the future,
contact Tom Pendleton at 814/870-7756
or tpendleton@mijb.com.
the consumers if the security of this data
has been breached.
What is GDPR and Why It Matters
The European Union (EU) recently adopted
the General Data Protection Regulation
(“GDPR”). Even if your company does not
have any direct business operations in
the 28 member states of the European
Union, you should be aware of the GDPR’s
requirements. Any company that has a
presence on the Internet and markets
its goods or services to consumers or
businesses over the Internet must comply
with this regulation.
Companies likely to be subject to the
GDPR are U.S.-based hospitality
businesses, travel companies, software
services and e-commerce companies.
Furthermore, any U.S. company that has
identified a market in an EU country and
has localized Web content should review
its Internet operations.
Generally speaking, the GDPR applies if
the U.S.-based company collects personal
data or behavioral information from
someone in an EU country. This collection
could occur as part of a marketing survey.
Personal data includes a name, address, IP
address, genetic data and biometric data.
Use of the Internet allows companies to
accumulate vast amounts of data about
individual consumers such as credit card
information, e-mail addresses, personal
preferences and demographic information.
The accumulation of this data is a frequent
target of hackers and other thieves who
want to use it for improper purposes.
Governments have been actively imposing
obligations upon businesses to inform
consumers about the personal data the
businesses are collecting, obtaining the
consumers’ consent to do so, and notifying
11 mbabizmag.com • AUGUST 2018
14. QUINN LAW FIRM CELEBRATES
100TH ANNIVERSARY
The Quinn Law Firm, 2222 West Grandview Boulevard,
celebrated its 100th anniversary in 2018 with an
anniversary party on the evening of Thursday, June
21. Many members of the Erie community who have
helped the firm to achieve this momentous milestone
were in attendance to celebrate with the Quinn Law
Firm attorneys and staff.
County Executive Kathy Dahlkemper presented the
Quinn Law Firm with a citation in recognition of the
Firm’s historic occasion.
“Not only is this an acknowledgement of our first 100
years, but it is a kickoff to our next 100,” said Attorney
John M. Quinn Jr., a third-generation attorney with the
Quinn Law Firm.
The Quinn Law Firm is one of the largest general
practice law firms in northwestern Pennsylvania. From
its Erie law offices, more than 25 lawyers and legal
professionals offer counsel and representation in a
range of legal practice areas.
For more details, visit www.quinnfirm.com.
MANUFACTURING SUMMIT 2018
SET FOR SEPTEMBER 11
“Manufacturing Summit 2018, Growing the
Petrochemical Industry in Western PA,” will be held
September 11 at the Cross Creek Resort, 3815 Route
8 in Titusville. The event is presented by the Northwest
Pennsylvania Oil and Gas Hub Taskforce.
Speakers include Joseph Minnette of Shell, Jerry James of
Artex Oil Company (Shale Cresent USA), Kevin Acklin of
People Gas, Martha Moore of the American Chemistry
Council, Taylor Robinson of PLG Consulting (Logistics),
the Office of Research Program Management at WVU,
and Supply Chain.
For more information, visit www.nwpaoilandgashub.com.
PROCHEM TECH PRESENTS
AT ANNUAL CONFERENCE
ProChemTech International Chief Chemist, Timothy
Keister, CWT, FAIC, recently presented Industrial Water
Reuse, A Case History Report at the 2018 Pennsylvania
Association of Environmental Professionals Annual
Conference held at the Toftrees Conference Center
in State College.
The technical presentation reported on a wastewater
reuse project undertaken by ProChemTech for an
Arizona chemical manufacturing firm in 2017. The
project involved reuse of reverse osmosis concentrate
(reject) wastewater as makeup to the plant cooling
towers. Equipment supplied included a ProChemTech
manufactured dual pump skid with control panel,
wastewater equalization tank, and new chemical control
and feed systems for the three plant cooling towers. The
installed system was started up in March 2017, and has
been in continuous operation since.
ProChemTech has been in innovative water and
wastewater management technologies since 1987.
For more information, visit www.prochemtech.com.
UPMC HAMOT FIRST IN U.S. TO USE
BUSINESS BUZZ | WHAT’S NEW
NEW ROBOTIC TECHNOLOGY
TO DETECT LUNG CANCER EARLIER
More than 90 percent of people diagnosed with
lung cancer do not survive the disease, in part
because it is often found at an advanced stage.
Now, new technology available only at UPMC
Hamot can diagnose lung cancer earlier.
The Auris Health’s Monarch™ Platform, a new
robotic system, allows specialists to use a minimally
invasive endoscope to see inside the lungs, obtain
a tissue sample for biopsy and enable earlier, more
accurate diagnosis of small and hard-to-reach
nodules in the periphery of the lung.
The technology integrates the latest advancements
in robotics, software, data science and endoscopy,
or the use of small cameras and tools to enter
the body through its natural openings. UPMC
Hamot is the first hospital in the United States to
utilize the commercially available platform,
which was just approved by the U.S. Food and
Drug Administration.
“Lung cancer is the leading cause of cancer deaths
worldwide, in part because it has no symptoms in
its early stages. This system holds potential to help
us make a diagnosis earlier by providing improved
reach, vision and control for bronchoscopic
procedures,” said Stephen Kovacs, D.O., co-director,
UPMC Hamot Comprehensive Lung Center.
“Earlier diagnosis with this least invasive approach
aims to increase chances of survival and reduce
unnecessary invasive diagnostic procedures.”
There are a variety of diagnostic options currently
available for lung cancer, but all have limitations in
accuracy, safety or invasiveness. These limitations
can lead to false positives, false negatives, or side
effects such as pneumothorax (collapsed lung) and
hemorrhage, which may increase health care costs
and extend hospital stays.
Kovacs said that the device uses a familiar
controller-like interface that is used to navigate the
flexible robotic endoscope to the periphery of the
lung. “Combining traditional endoscopic views into
the lung with computer-assisted navigation, the
robot provides us with continuous bronchoscope
vision throughout the entire procedure.”
For more information, visit www.upmchamot.com.
II-VI EPIWORKS EXPANDS
MANUFACTURING CENTER
OF EXCELLENCE
II-VI EpiWorks, a subsidiary of II-VI Incorporated
based in Saxonburg, Pennsylvania, recently opened
an expansion of its center of manufacturing
excellence in Champaign, Illinois.
The company’s state-of-the-art facility is
a manufacturing center for compound
semiconductors that makes epitaxial wafer
products. The expansion will quadruple production
of products that enable some of the most exciting
new consumer electronics in the world.
“II-VI and the State of Illinois have formed a strong
partnership, sharing a vision that businesses
with leading edge technology and advanced
manufacturing capabilities are the most competitive
over the long-term,” said Dr. Chuck Mattera,
president and CEO, II-VI Incorporated.
“With support from Illinois, we expect to continue to
invest in this Champaign facility, by adding state-of-
the-art manufacturing capacity, improving process
capabilities, broadening the product portfolio and
recruiting and developing a lot of talent to fill the
anticipated growth in jobs and opportunities for
career growth,” he added.
II-VI EpiWorks was founded by faculty and graduate
students of the University of Illinois at Urbana-
Champaign Micro+Nanotechnology Lab (MNTL). II-VI
EpiWorks has committed to keeping the company
in Illinois and to help make the university the center
for semiconductor research, commercialization
and manufacturing.
For more information, visit www.ii-vi.com.
From left: Attorneys Lawrence C. Bolla, George Joseph, Erie County Executive Kathy Dahlkemper, John M. Quinn Jr.,
Frank L. Kroto and James F. Toohey at the Quinn Law Firm’s centennial celebration.
12 AUGUST 2018 • mbabizmag.com
15. ERIE FCU’S YORI NAMED
2018 CREDIT UNION YOUTH
AMBASSADOR FOR PENNSYLVANIA
The Pennsylvania Credit Union Association (PCUA)
recently named Kristine Yori, Erie Federal Credit
Union (Erie FCU) assistant bayfront office branch
manager, as the PCUA “Youth Ambassador”
representative for 2018.
The PCUA held its Youth Ambassador Contest
during its “CONNECT 2018” Annual conference
held at the Nemacolin Woodlands Resort on May
20 – 22. The PCUA first developed the Credit Union
Youth Ambassador of Pennsylvania Contest in
1976 to help young adults learn about the history,
philosophy and operation of credit unions.
Yori represented the Erie Chapter of Credit Unions
in this statewide competition. She competed against
four other Pennsylvania Credit Union Chapter
representatives. Yori spoke on the topic of “Why
Belong,” in which she discussed reasons for why
membership in a credit union is so meaningful. Her
professional and engaging talk awarded her the
PCUA Youth Ambassador title.
As the youth ambassador representative for
Pennsylvania, Yori will continue to promote youth
marketing, as well as the benefits of the contest.
She will speak at Association-sponsored education
sessions and leadership conferences, and attend
chapter meetings and other special events.
The state winner also serves as a role model to
encourage young people to participate in their
credit unions.
Since its inception in 1936, Erie Federal Credit Union
has been serving its members in and around the
Erie, Pennsylvania area with financial products. Erie
FCU has grown its membership to more than 57,500
members with assets of $480 million. It has 170 full-
and part-time employees with a corporate office
and nine branch offices.
PEOPLE BUZZ | AWARDS AND PROMOTIONS
KNOX LAW ATTORNEYS SELECTED FOR
SUPER LAWYERS®
, RISING STARS LISTS
Mark G. Claypool, Neal R. Devlin and Guy C.
Fustine, shareholders at Knox Law, have all been
selected for inclusion on the Pennsylvania Super
Lawyers®
list for 2018.
Additionally, three shareholders have been
selected for inclusion on the 2018 Pennsylvania
Super Lawyers®
Rising Stars list: Elliott J.
Ehrenreich, Julia M. Herzing and
Jeremy T. Toman.
According to its website, Super Lawyers is “a
rating service of outstanding lawyers from more
than 70 practice areas who have attained a
high-degree of peer recognition and professional
achievement. The patented selection process
includes independent research, peer nominations
and peer evaluations.” Only 5 percent of
attorneys in a state are selected for the Super
Lawyers®
list; only 2.5 percent of attorneys are
selected for the Rising Stars list. “Rising Stars”
candidates must be 40 years old or younger, or
have practiced law for 10 years or less.
Claypool is Board Certified
in bankruptcy law by
the American Board of
Certification and a full-time
member of Knox Law’s
Bankruptcy and Creditors’
Rights Group. His practice is
concentrated in creditors’ rights, bankruptcy and
commercial litigation. He recently represented the
plantiff in one of the largest foreclosure actions in
northwestern Pennsylvania.
Devlin focuses his practice on
litigating complex disputes,
and he has litigated such
disputes in state and federal
courts throughout the country.
His practice includes litigating
contract, business and
intellectual property disputes, as well as white
collar crime matters. He is also experienced in
addressing all manner of disputes in arbitration
and other forms of alternative dispute resolution.
Fustine’s practice is
focused on business
reorganization, commercial
litigation and sports law.
He is board certified in
business bankruptcy law
by the American Board of
Certification and is AV Preeminent®
Peer Review
Rated. He also serves as a mediator and neutral
evaluator in the Alternative Dispute Resolution
Program of the U.S. District Court for the Western
District of Pennsylvania.
Ehrenreich, who is licensed to
practice in both Pennsylvania
and New York, concentrates
his practice on business
acquisitions and financings,
real estate development and construction
projects, health law and other general business
transactions. He has successfully represented
a diverse range of clients including businesses,
franchises, physician practices, a national health-
care service provider and several nonprofit
entities throughout Western Pennsylvania and
Western New York.
Herzing focuses her practice
on a variety of labor &
employment matters,
including litigation. She
works with both private and
public employers, counseling
and representing clients on
compliance with workplace laws, hiring and firing
issues, and collective bargaining. Her practice
also includes representing employers in defense
of discrimination, wage and hour, and other
employment-related claims. She also advises
public and private educational institutions on
Title IX matters, including investigations and
responding to complaints.
Toman, who is licensed in
Pennsylvania, Ohio and New
York, focuses his practice
on real estate, business law
and environmental law. He
has represented commercial
clients and individuals in
all phases of commercial and residential real
estate transactions, including acquisitions, sales,
leases, financing, formation and organization
of condominiums, and condemnations. He has
negotiated numerous oil and gas leases, earning
his clients more than $27 million in up-front
bonus payments.
TRIANGLE TECH PRESIDENT ELECTED
TO NATIONAL BOARD OF DIRECTORS
Timothy J. McMahon,
president of the Triangle Tech
Group, has been elected as
an education member to the
Career Education Colleges and
Universities (CECU) Board of
Directors. McMahon was to
begin his two-year term on July 1.
The CECU Board of Directors plays a vital role
on behalf of nearly 500 member schools in the
governance of the Association, from developing
legislative and regulatory strategies, to overseeing
educational and training programs, to ensuring
financial and administrative strength. The CECU
Board of Directors oversees the programs and
policies that represent the best interests of the
students, institutions, faculty and administrators.
McMahon is president and chief operating
officer of the Triangle Tech Group with corporate
offices in Pittsburgh. He is responsible to direct
all operations of the corporation including its
six, ACCSC accredited, degree granting technical
schools which are located in Pittsburgh, Erie,
Greensburg, DuBois, Sunbury and Bethlehem.
13 mbabizmag.com • AUGUST 2018
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14 AUGUST 2018 • mbabizmag.com
17. Lou Barletta,
Republican
Barletta turned the family business into the largest in the state
inside of five years. Frustrated with his hometown of Hazleton,
Pennsylvania, he successfully ran for City Council before
being elected mayor in 1999, where Democrats significantly
outnumbered Republicans. In 2004, the White House appointed
Barletta to represent the Unites States on the United Nations
Advisory Committee of Local Authorities and, in 2008, the
Pennsylvania State Mayor’s Association voted him Pennsylvania’s Mayor of the Year.
He gained national attention for his Mayoral initiatives and in 2010 defeated a 28-year
incumbent Democrat to represent Pennsylvania’s 11th Congressional District where
he has served four terms.
Bob Casey Jr.,
Democrat
Casey is the incumbent U.S. Senator and son of former
Pennsylvania governor Bob Casey Sr. He is a native of Scranton,
where he practiced law before he was elected to Pennsylvania’s
Auditor General in 1996 and served for two terms. After failing
to win his party’s nomination for Pennsylvania governor and
being term limited as auditor general, he successfully ran for
state treasurer in the 2004 election. In 2006, Casey defeated
incumbent Rick Santorum for the U.S. Senate and was re-elected in 2012. He is
seeking his third term as U.S. senator.
minimum wage increases should be
determined by individual states. One-
size-fits-all policies from Washington
create unintended consequences and
prevent each individual state from
governing in a way that makes sense for
their residents, workers and businesses.
Casey: Candidate did not respond as
of press time.
As a result of the Tax Cuts and Jobs
Act, the first real tax overhaul in over
30 years, the economy is booming and
American’s optimism is highest it has
been this decade. According to the Tax
Policy Center, 91 percent of the middle
class are receiving these tax breaks. Many
companies have enjoyed this support and
are returning the favor to our economy
by hiring more employees, giving raises
and expanding their operations. However,
the clock will strike midnight in 2025, and
many of the cuts will return to 2017 rates.
Should the results of the Tax Cuts and
Jobs Act be made permanent, left alone
or reversed?
Barletta: The Tax Cuts and Jobs Act
should be made permanent. The new
tax code gives America a competitive
advantage against international economic
rivals, and American workers are already
seeing strong wage and job growth due
to the tax cuts. To fully realize these
benefits, businesses and families need
certainty for long-term planning. Making
the tax cuts permanent would help to
achieve this.
Casey: Candidate did not respond as
of press time.
In 2009, the federal government
established the minimum wage at $7.25
an hour, the final tier in the three-step
implementation of the Fair Minimum
Wage Act of 2007. A mere three years
later, many advocacy groups were
not satisfied and have pushed for a
more than double increase to $15.
Some states and cities have given in
and made, in a few cases, substantial
increases. However, due to Newton’s
law of cause and effect, many industries
have implemented measures to replace
unskilled workers with automation. With
Pennsylvania’sU.S.SenateCandidates
WeighInonKeyBusinessIssues
ON THE HILL | ELECTION
On Tuesday, November 6, Americans will go to the polls to vote for who makes the rules to govern our lives, keep us
safe, and pave the way for our future. This midterm, we will also choose one of our two U.S. senators in Pennsylvania.
We reached out to the candidates, Republican Lou Barletta and Democrat Bob Casey Jr., for their take on issues facing
our Pennsylvania business community.
an increased minimum wage, this has
become more cost efficient for unskilled
labor. Additionally, there is the unholy
correlation in states and cities with
the highest minimum wage laws and
corporate tax rates, i.e. California, New
York and Seattle to name a few, to
be considered.
Should the federal minimum wage be
increased, left to each individual state,
or something else?
Barletta: Since Pennsylvania is different
from California or Montana, future
15 mbabizmag.com • AUGUST 2018
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19. YourBusinessandtheAmazonEffect
HR CONNECTION | WORKPLACE TRENDS
SURVEY: YOUNGER ENTREPRENEURS
TEND TO BE MORE OPTIMISTIC
A survey of 2,165 business owners
conducted by the Kauffman Foundation,
a nonpartisan group that supports
entrepreneurs, finds that younger
entrepreneurs are much more optimistic
than their older counterparts. According
to the 2018 State of Entrepreneurship survey,
only 59 percent of entrepreneurs 45 and older believe
their business did well last year, compared to 70 percent of
younger owners.
“These findings are consistent with previous research we
conducted, where older entrepreneurs tended to cite
practical concerns around making money and meeting
family obligations,” said Larry Jacobs, vice president of
public affairs for the Kauffman Foundation. “They are likely
harsher critics of themselves and their business if they
aren’t meeting or exceeding those expectations.”
Even with a little gloom coming from older generations,
entrepreneurs are staying positive overall. Majorities of
entrepreneurs — 65 percent of startups, 69 percent of
older businesses — rate the current business climate as
excellent or good. Because of this, most entrepreneurs —
88 percent of startups, 81 percent of older businesses —
are optimistic about how they will perform this year.
RESEARCH REVEALS INTERESTING
STATS ON WOMEN ENTREPRENEURS
SCORE recently announced the results of a report on
female entrepreneurs. The Megaphone of Main Street:
Women’s Entrepreneurship features a number of interesting
stats on the state of business ownership among women.
Among the findings:
• Women Are Slightly More Likely Than Men
to Start Businesses
The SCORE report found that 47 percent of female
respondents started businesses within the last year,
compared to 44 percent of male respondents.
• Women Are More Likely to Launch Businesses
in Health Care
Specifically, 10 percent of female respondents
launched businesses in the health-care industry,
compared to 5 percent of male respondents.
• Women Are More Likely to Launch
Education Businesses
Similarly, 9 percent of female respondents launched
education businesses, compared to 5 percent of
male respondents.
• 57 Percent of Women Business Owners Expect
Their Revenues to Increase in 2018
This suggests that women-owned businesses are just
about as likely to grow as male-owned businesses, in
which 59 percent said they expect revenue growth.
• Just 2 percent of Women Expect Revenues
to Decrease by More than 20 Percent
Not many business owners, either male or female,
expect their revenues to decrease dramatically in the
next year. But women were actually slightly less likely
to have this expectation, as 3 percent of males said
they expect a 20-percent decrease or more in the
next year.
• 13 Percent of Women-Owned Companies Have
Been in Business More Than 20 Years
Women are starting businesses at a slightly faster
rate now, but they don’t have quite as much longevity
as male owned businesses just yet, though it’s fairly
close. Of male respondents, 17 percent have been in
business for more than 20 years.
Ray Davis
is a training instructor at the Manufacturer & Business
Association and managing partner of Supply Velocity, a leader
in highly effective execution, Lean process improvement and
supply chain management.
Amazon earns 37 percent of all ecommerce sales and its market share is growing. In 2016,
Amazon accounted for 53 percent of all ecommerce growth and its distribution business
model is quickly evolving to serve industrial markets.
Consider these trends:
• What used to move in pallet quantities now moves as single unit parcels.
• What used to require seven days leadtime is now often required in 2 hours.
• Return percentages that once averaged below 10 percent are now nearly 30 percent.
• More manufacturing is “make-to-stock” so customer order fulfillment can ship in two
days or less.
• Supply chains are getting more complicated.
• Customers are requiring more and getting used to better performance.
This is either remarkable or frightening. The good news is there are things your business can
do to adjust to this new normal, but it requires awareness, acceptance and an openness to
change. Where does your business stand in this new paradigm?
If you think you can be a manufacturer with an inefficient warehousing operation, it is time to
think again and realize you are more likely a distributor with your manufacturing operations
serving like a dedicated supplier
If you are not augmenting your wholesale business sales with direct-to-consumer sales, you
risk being cut out of the supply chain in the future.
Few companies think of their inventory as a strategic weapon, and the days of having “six
weeks inventory on hand” are over. Today, to maximize customer service at the lowest cost,
you must be smarter and truly optimize your inventory by using A/B/C/D/F SKU classification
to drive buying decisions of what items are stocked, in which location, and at what optimal
inventory level.
The Amazon effect is changing how business is done but, if we pay attention, learn from it
and are open to change, it can make our businesses better.
For more information about planning and productivity training, visit www.mbausa.org.
17 mbabizmag.com • AUGUST 2018
20. LEGAL Q&A | GET ANSWERS
WE ARE CHANGING SOME OF OUR
EMPLOYEE CLASSIFICATIONS FROM
EXEMPT TO NONEXEMPT. HOW
SHOULD WE INFORM THE AFFECTED
EMPLOYEES OF THIS CHANGE?
This can sometimes be a delicate matter as
some employees view an exempt classification
as carrying a certain amount of prestige.
Therefore, try to be as diplomatic as possible,
making sure to stress that the change in
status is in no way a reflection of how much
the employer values the employee. The now-
nonexempt employee also must be trained in
any timekeeping procedures that will now
be required.
OUR BUSINESS HAS AN OFFICE
ASSISTANT WHO REGULARLY EATS HER
LUNCH AT HER DESK AND PERFORMS
SOME LIGHT TASKS WHILE SHE EATS.
SHE IS NOT ASKED TO DO THIS AND
WHEN HER SUPERVISOR APPROACHED
HER ABOUT THIS, SHE WAVED THE
SUPERVISOR OFF AND SAID “IT IS NO
BIG DEAL” AND THAT SHE DOES NOT
WANT TO BE PAID FOR IT. SHE CLAIMS
THAT SHE IS JUST TRYING TO CATCH UP
ON A FEW THINGS SO THAT SHE CAN
LEAVE ON TIME. DOES THE OFFICE
ASSISTANT HAVE TO BE PAID FOR HER
LUNCH BREAK?
For a meal break to be unpaid, the employee
must be completely relieved from duty.
Therefore, this employee must be paid for the
time she is performing work.
DO WE HAVE TO PAY AN EMPLOYEE
WHO DOES NOT REPORT TO WORK
DUE TO CIRCUMSTANCES BEYOND
HIS CONTROL, SUCH AS A NATURAL
DISASTER OR OTHER EMERGENCY?
In general, no you do not. Under the Fair Labor
Standards Act (FLSA), an employer is obligated
to pay a nonexempt employee only for time
he or she actually worked. If the office is open,
but the employee is unable to come in for
any reason the employer has no obligation
to pay the employee. Also, an employer may
make deductions from the salary of an exempt
employee if the employee is absent for one
or more full days for personal reasons. The
Department of Labor has said that “an employee
who is absent due to inclement weather, such as
because of transportation difficulties, is absent
for personal reasons.”
NewWHDPilotProgram
LookstoGetEmployeesPAID
This spring, the U.S. Department of Labor’s Wage and Hour Division (WHD) announced a six-
month trial period for its new Payroll Audit Independent Determination program (PAID). This
program is designed to encourage employers to conduct self-audits and pay back wages to
workers for inadvertent overtime and minimum wage violations under the Fair Labor Standards
Act (FLSA) while avoiding the risks of penalties, liquidated damages and litigation expenses.
The WHD issued guidance that identifies the following eligibility requirements:
• The employer is covered by the FLSA;
• The employees at issue are not subject to certain prevailing wage requirements;
• WHD or other court has not found the employer to have violated the FLSA in connection
with the relevant pay practice during the previous five years;
• The employer is not currently litigating or been threatened with litigation related to a
compensation practice;
• The employer is not currently being investigated by the WHD or state agency regarding a
compensation practice;
• The employer is not aware of formal or informal complaints by employees related to a
compensation practice; and
• The employer has not previously participated in the PAID program.
The program does create some concern for employers as the scope of releases under the PAID
program would be limited to FLSA claims and would not include state law violations, if applicable.
Another concern is that employees may not accept back wages offered if a violation is found
and, instead, sue the employer. Once the PAID program is implemented, the WHD will most likely
provide employers with additional information that will provide a clearer picture of the potential
benefits and perhaps disadvantages of participating in such a program.
Regardless of an employer’s desire to participate in the PAID program, it is helpful for employers
to conduct audits of their compliance with wage-and-hour requirements. Internal audits often
reveal unintentional misclassification of exempt employees and independent contractors,
unpaid compensable time, as well as incorrect overtime calculations.
For more information on the PAID program, visit https://www.dol.gov/whd/paid/.
Tammy Lamary-Toman, JD, PHR, SHRM-CP,
is vice president and employment counsel for the
Manufacturer & Business Association.
18 AUGUST 2018 • mbabizmag.com
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22. CELEBRATE OUR 30TH YEAR! Register as a new subscriber to the FREE digital edition of the Business
Magazine and be entered into our 2018 raffle drawing! Winners will be announced at the end of each month!
YES! Please send me the free digital edition of the Business Magazine each month!
Name: Company:
Email: Phone:
Please return this form to the MBA at 2171 West 38th Street, Erie, Pa. 16508, fax back to
814/833-4844, scan and email to ktorres@mbausa.org or sign up online at www.mbabizmag.com.
Thank you!
20 AUGUST 2018 • mbabizmag.com
23. The “Bacon and Business Issues” briefing gave employers a chance to learn more about therecent Supreme Court decision in the Janus v. AFSCME case, as well as the PA state budget.
EVENTS & EXTRAS | NETWORKING & MORE
The Manufacturer & Business Association (MBA) strives
to keep its members informed on the most current
business issues affecting employers in the region. For
more information about upcoming events or to view
the MBA’s photo gallery, visit www.mbausa.org.
Patty Welther, the MBA’s manager of Member Engagement (far left), introduces the
MBA’s training team including Lisa DeFilippo, Tracy Daggett, Amanda Jantzi, Robyn
Hopper, Jennifer Tshudy and Administrative Specialist Terry Nunez.
The Association recognized the achievements of 66 graduates at its June 26 Training Recognition
Luncheon held at the MBA’s Conference Center in Erie.
EmergyCare team members were among the many graduates recognized for their
supervisory series certification.
Mark Rose, chairman of the Manufacturer & Business Association Board of
Governors and director of Erie Operations at LORD Corporation, welcomes
employers and graduates to the June training recognition ceremony.
MBA Government Relations Representative Jezree Friend introduces Lenny McAllister
of the Commonwealth Foundation and Pennsylvania State Rep. Bryan Cutler, PA House
of Representatives Majority Whip, at the Association’s “Bacon and Business Issues — a
Breakfast Briefing” event on July 11 at the MBA Conference Center in Erie.
21 mbabizmag.com • AUGUST 2018
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