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VOL. XXXI NO. 8 | AUGUST 2018
A LEADER IN CHILDREN’S MENTAL
AND BEHAVIORAL HEALTH SERVICES
ON THE HILL:
PENNSYLVANIA’S U.S.
SENATE CANDIDATES
ADDRESS KEY ISSUES
SARAH A. REED
CHILDREN’S CENTER
SPOTLIGHT Q&A:
ERIE INNOVATION DISTRICT
OFFERS NEW OPPORTUNITIES
113th Annual Event
Proudly presents an evening
with best-selling author and
groundbreaking entrepreneur...
DAYMOND
JOHN“THE PEOPLE’S SHARK”
Co-Star of ABC’s
Shark Tank
Founder & CEO
CEO, The Shark Group
Presidential Ambassador for
Global Entrepreneurship
Reservations:
Please call Terry at
814/833-3200 or 800/815-2660.
THURSDAY, OCTOBER 4, 2018
Bayfront Convention Center • Erie
5 p.m. Cocktail Reception
7 p.m. Keynote
Sponsored by:
R
Daymond John is the personification
of the American Dream. From his
humble beginnings on the streets
of New York to a self-made multi-
millionaire with more than $4 billion
in global sales, John continues to set
standards of excellence in business.
DEPARTMENTS SPECIAL SECTION
EVENTS & EXTRASBUSINESS BUZZ
WHAT’S NEW
PEOPLE BUZZ
AWARDS AND PROMOTIONS
HR CONNECTION
WORKPLACE TRENDS
LEGAL Q&A
GET ANSWERS
See photos from the Association’s
recent networking events.21
© Copyright 2018 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements
created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts
cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility
for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the
products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association,
2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
On the Cover: Sarah A. Reed Children’s Center celebrates the groundbreaking of its new residence hall in Millcreek
Township. Front row, from left: Gary Koenig, Sarah Reed Board chairman; Board member Mark Manczka; Jenny Weigold
Geertson and Ki Kim, UPMC Health Plan; Ann Scott and Sean Dugan, Erie Insurance; and, Board member Shelane
Buehler. Back row, from left: James Mando, president/CEO of Sarah Reed; Board member James McKibben; Gary
Bukowski, associate VP of Development at Sarah Reed; Board member David Russo; and, Robert Freeman, VP of Finance
and Operations at Sarah Reed. For full story, see page 5.
Mission Statement: The Manufacturer & Business
Association is dedicated to providing information and services
to its members that will assist them in the pursuit of their
business and community interests. – Board of Governors
Manufacturer & Business Association
2171 West 38th Street | Erie, Pa. 16508
814/833-3200 or 800/815-2660
www.mbausa.org
Executive Editor	
Karen Torres
ktorres@mbausa.org
Contributing Writers	
Jezree Friend
Tom Pendleton
Melinda Schriver
Stephenie DiLuzio
Photography	
iStockPhoto.com
Matt Kleck
Casey Naylon
Sarah A. Reed Children’s Center
Design, Production & Printing 	
Printing Concepts Inc.
printcon@erie.net
Advertising Sales	
David Thornburg		
814/833-3200			
dthornburg@mbausa.org	
Frank Mehler			
814/833-3200			
fmehler@mbausa.org
READ ON THE GO!
For the most current
Business Magazine
updates, visit
mbabizmag.com
FEATURES
FEATURE STORY | WHAT’S INSIDE
3	 Entrepreneurship
Why our future needs risk takers.
COVER STORY | LOCAL PROFILE
5	 Sarah A. Reed Children’s Center
	 Center administrators explain how this
147-year-old agency has set itself apart in
the treatment of mental and behavioral
health through its high standards of care
and intensive treatment programs.
SPOTLIGHT Q&A | PROGRESS
7	 Karl Sanchack, president and chief
executive officer of the Erie Innovation
District, LLC, provides an overview of this
visionary innovation hub and its goals for
the future.
12
13
17
18
EDITORIAL
HEALTH MATTERS | WELLNESS
9	 Ruining the fun: How to keep sickness 	
away from your vacation
	 Melinda L. Schriver
LEGAL BRIEF | COMPLIANCE
11	 What the new data protection rules 	
mean for businesses outside of Europe.
	 Thomas A. Pendleton
ON THE HILL | ELECTION
15	Pennsylvania’s U.S. Senate candidates
weigh in on key business issues.
	 Jezree Friend
1	 mbabizmag.com • AUGUST 2018
Once a business is growing and attracting
customers, it creates tremendous value
for the entrepreneurs and their entire
communities. According to the U.S.
Chamber of Commerce, new businesses
account for the vast majority of net new
jobs in the United States. In the last
three decades, firms less than a year old
have created 1.5 million jobs annually.
Entrepreneurs also drive innovation, which
gives our economy the fuel it needs to grow
and stay competitive.
Consider this: Research conducted by
the University of Wisconsin Cooperative
Extension and UW-Madison, found that
nations with more entrepreneurship have
higher GDPs, and entrepreneurship in the
United States is tied to income growth and
poverty reduction in both rural and urban
areas. Entrepreneurship also tends to make
local, state and regional economies more
diverse, and, therefore, less reliant on a
single employer or industry, which leads 	
to greater economic stability.
Entrepreneurs are indeed the ones
changing the world, one solution and
one innovation at a time. The United
States provides the best environment
for cultivating entrepreneurship, ranking
first out of 138 countries using the Global
Entrepreneurship and Development Index.
In fact, entrepreneurs who succeeded in a
prior venture have a 30-percent chance of
success in their next venture — and greater
chance to impact not only their industry,
but also the business world.
In this edition of the Business Magazine,
we’ll explore the entrepreneurial spirit and
those business owners and risk takers who
made the decision to strike out on their
own and create opportunity and wealth.
And, speaking of pioneers, we’ll showcase
the Sarah A. Reed Children’s Center,
which was founded in 1871 by a group of
women interested in helping orphaned and
homeless children and has since evolved
into a leader in the treatment of behavioral,
mental and emotional health.
MAKE AN IMPACT!
We’ll also talk with Karl Sanchak, president
and chief executive officer of the Erie
Innovation District, about plans for this
visionary innovation hub and its goals for
the future. Plus, don’t miss this month’s
Legal Brief about the General Data
Protection Regulation and how it could
impact any business with a presence on 	
the Internet.
The Manufacturer & Business Association
has numerous programs and services that
can help entrepreneurs and small business
owners navigate the challenges and
opportunities in today’s business world. 	
To learn more, visit www.mbausa.org!
FEATURE STORY | WHAT’S INSIDE
EntrepreneurshipWHY OUR FUTURE NEEDS RISK TAKERS
Entrepreneurship is a driving
force of the American economy.
Every business started as an
idea and required a great deal
of courage and commitment
to get off the ground. In fact,
many entrepreneurs fail
multiple times before they find
success. But it’s important that
they take the risks that they do.
3	 mbabizmag.com • AUGUST 2018
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4 AUGUST 2018 • mbabizmag.com
Life-changing. That’s how Claudia describes her stay at Sarah A. Reed
Children’s Center. “Without Sarah Reed, I don’t think I would be where I
am today. Sarah Reed gives people chances to shine and do their best.
It’s a life-changing experience. Each of us takes so much out of Sarah
Reed: coping skills, life skills, social skills … just about everything.”
Claudia is one of the 52 children, ages 5-18, who currently resides at
Sarah Reed’s Residential Treatment Program in Millcreek Township. This
program provides round-the-clock medical, behavioral and educational
support to children with mental health and behavioral health challenges.
Sadly, 90 percent of the children in this program have experienced
trauma, neglect and abuse, which oftentimes is the source of their
mental and behavioral issues. Sarah Reed’s Residential Program serves
children from 43 counties across Pennsylvania, including: Erie, Crawford,
Allegheny, Westmoreland, Dauphin and Philadelphia.
“It takes a highly trained staff to work with traumatized children, and
Sarah Reed is one of the few agencies in the region that is certified in
the highly effective Sanctuary®
Model,” explains Center President and
CEO James Mando. “This evidence-based treatment plan creates a safe,
therapeutic environment where staff members focus on the severe
effects of trauma, asking the question ‘what’s happened to this child?’
rather than ‘what’s wrong with this child?’ “
This high standard of care sets Sarah Reed apart. The Center’s team of
psychiatrists, psychologists, medical staff, instructors and behavioral
staff are trained in trauma-informed care. They also utilize the latest
cutting-edge therapies to help children heal, strengthen their families
and teach them the necessary skills to succeed at home, in school 	
and in the community.
According to Mando, the Residential Program is Sarah Reed’s most
intensive treatment option, but there are a wide-range of programs
available that help more than 1,700 children and their families succeed
each year.
Sarah Reed serves all Erie County and Erie City School Districts by
providing alternative education services to students, and the agency
provides refocus rooms in Fairview, Iroquois, General McLane,
Northwestern and North East School Districts. Refocus rooms are
school-based programs that provide emotional, behavioral and/or
academic support to students in need.
Sarah Reed’s Outpatient Behavioral Health Program, located in
downtown Erie’s Professional Building, helps more than 730 local
children each year through individual and family therapy, psychiatric
medication management, parenting strategies and assessment
services to help children cope with loss, family stressors, trauma, anger
management, self-esteem issues and peer relationships. Outpatient
therapists offer Parent Child Interactive Therapy for children ages 2½ to
7, which enhances parent-child relationships and helps foster successful
parenting skills. The Outpatient Program also partners with several
school districts, including Millcreek, Fairview, Fort LeBoeuf, Wattsburg,
Union City and Villa Maria Academy to provide onsite therapy 		
for students.
According to Mando, the Partial and Acute Partial Hospitalization
Programs at Sarah Reed are also in high demand. These school-day
programs help more than 450 children annually with emotional and
behavioral disturbances. The goal is to restore a level of functioning that
enables the child to successfully return to a regular school setting, re-
enter the community and improve overall family functioning.
“The Children’s Center has been a prominent source of hope and
support for children and families in the Erie Community since 1871 	
and is excited to expand its 					
services in order to
help even more families
succeed,” Mando says.
To learn more, visit 		
www.SarahReed.org or 	
call 814/838-1954.
COVER STORY | LOCAL PROFILE
A Leader in Children’s Mental and Behavioral Health Services
To meet the demand for 24-hour Residential care, Sarah Reed is building a fifth
residence hall. This 12-bed unit costs $1.035 million and will help an additional 	
20-25 children annually.
James Mando,
President and CEO
5	 mbabizmag.com • AUGUST 2018
*Based on reduction in hospital costs for patients with True Performance doctors compared to those without from January 2017 to December 2017.
Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association.
11% fewer emergency room visits
16% fewer hospital admissions
$260million in cost avoided
True Performance results:
True Performers
know preventive
care is better care.
As part of our True Performance program, we’re helping
Dr. Christine Florendo keep her patients healthy — and rewarding
her for it. By using our data, she and her staff are able to identify
patients who need specific vaccines. It also allows them to take a
more proactive role in scheduling routine follow-ups. Because of
doctors like Christine, to date, this program has saved $260 million
in emergency room visits and hospital stays.*
There’s value in that.
Download the True Performance ebook
at HighmarkTruePerformers.com.
Christine Florendo, MD
Kids Care Pediatrics
True Performer
Erie Innovation District
Offers New Opportunities
We would like to mold Erie into a test
marketplace for secure digital services and
products in this space so that companies
are attracted to the area and ultimately
invest in Erie as a result.
How can other employers get involved?
There are a number of ways to support
EID and its initiatives. One area of support
is startup mentorship. We are actively
searching for companies and individuals
to act as mentors for the startups that we
will be bringing into the city to participate
in the Secure Erie Accelerator. This will
play a crucial role in the experience for
these teams as we look to entice them to
establish headquarters in Erie upon the
completion of their time in the accelerator.
Another area of support is through
corporate sponsorship. We are openly
searching for companies that are willing
to partner with us and our initiatives,
offering direct investment along with
in-kind support and services.
For more information, visit		
www.erieinnovationdistrict.com.
Please describe the Erie Innovation
District and how it came to be.
The Erie Innovation District (EID) is a
nonprofit organization dedicated to the
transformation and revitalization of the
city from an economic and infrastructural
standpoint. This will be achieved by
establishing Erie as a destination for secure
cyber and connected services. The District
was established in September of 2016,
when Mercyhurst University (EID’s lead
partner) received a $4 million grant from
the Erie Community Foundation.
Why is an innovation district so critical
to our area’s economic development?
Historically, manufacturing has been
the lifeblood of the Erie region, but this
industry is changing and there are more
opportunities for technology jobs, as
well. As a university town, we believe Erie
is in an optimal position to create a new
sector comprised of highly skilled, family-
sustaining jobs in the cyber security and
data science fields. An innovation district
will play a vital role in this objective, serving
as a hub for this activity to be created,
particularly in attracting new startups
(through accelerator programs) and existing
companies looking to test their products in
our market.
You were appointed as the inaugural
president and CEO of the Erie
Innovation District in September 2017.
What progress have you made so far?
There has been a significant amount of
progress made in a short period of time.
We have solidified collaborative agreements
with firms such as Singularity University,
Quantela, Erie Insurance and Dell. The
Secure Erie Accelerator, a 10-week program
for businesses in the cyber/IOT space,
has opened its application process for its
July start time, receiving applications from
over 35 countries including Singapore,
United Arab Emirates, U.K. and Sweden.
Additionally, the Innovation District has
announced its first “win” in an effort
to attract jobs to the area, as Federal
Resources Corporation will be moving their
headquarters from the D.C. area to Erie,
bringing several job opportunities 		
with them.
What are the Erie Innovation District’s
long-term goals?
Ultimately, the Erie Innovation District
seeks to create a secure digital services
ecosystem in the city, which in turn would
generate high-paying jobs and allow the
city’s economic situation to improve.
Entrepreneurship and innovation often go hand-in-hand — specifically when
it comes to the pursuit of new ideas, new solutions and new products. Here,
KarlSanchack, president and chief executive officer of the Erie Innovation
District, LLC, provides an overview of this visionary innovation hub and its
goals for the future.
SPOTLIGHT Q&A| PROGRESS
7	 mbabizmag.com • AUGUST 2018
Do You Need Funding to Help
Develop a New Product or Process?
Ben Franklin Technology
Partners Has Been
Investing in Small
Manufacturers for More
than 35 Years.
Contact Ben Franklin’s Erie office at 898-6650.
WE INVEST IN INNOVATION
5340 Fryling Road, Suite 202, Knowledge Park, Erie, PA 16510 / www.cnp.benfranklin.org
RAVING FAN
ENERGY
SERVICE
As an MBA member, “raving fan” service
is what you’ve come to expect. And,
when it comes to energy savings, we
aim to deliver! From a thorough energy
assessment of your business to auditing
of your monthly bills, our goal is to create
a long-term solution that addresses all of
your concerns and maximizes your energy
savings. It’s energy savings made simple!
Free Savings Analysis: Contact Judy
Rosatti today at 814/833-3200, 800/815-
2660 or jrosatti@mbausa.org!
8 AUGUST 2018 • mbabizmag.com
With the start of the school year only weeks
away, it’s always a good time to enjoy the
last days of the summer vacation season.
Whether you’re seeing new places or revisit-
ing a familiar favorite, disconnecting from
work and spending time with friends and
family allows most people to come back to
work feeling fresher and more productive.
And it’s important to take that time. According
to 2016 Harvard Business Review article, a
U.S. Travel Association study found that 95
percent of people surveyed claimed using
their paid time off was very important. And
yet more than half of Americans (55 percent)
left vacation days unused, which equates to
658 million unused vacation days.
But even if you take your vacation, what 		
happens if you spend the time sick? 	
Here, we’ll focus on ways to stay healthy on
your vacation.
•	 To prevent catching a cold while air-
borne, bring your own disinfecting wipes
and wipe off the tray and armrests.
Wash your hands often and stay hy-
drated. Get up and move around every
hour or two.
•	 If you’re driving to your destination,
make sure you’re well rested. According
to the National Highway Traffic Safety
Commission, driving while drowsy is a
contributing factor in 72,000 accidents
annually. Switch drivers, if possible, 	
every few hours.
How Does The Stress of Getting Ready
Impact Your Immune System?
If you’ve worked late hours tying up loose
ends before a trip, that stress can shift your
immune system into high gear. Once your
stress levels drop, your immune system may
also downshift and leave you exposed to
pathogens. Try to keep everything in perspec-
tive. A recent University of Chicago study
found that people experienced similar levels
of enjoyment on their vacation regardless of
whether they’d completed all their work first.
What If You Do Get Sick?
Food poisoning, sunburn and sinus infec-
tions can happen despite the most careful
planning. If someone you’re traveling with
needs treatment for a nonemergency medi-
cal condition, telemedicine providers can
address some of the most common issues
through a virtual visit via smartphone, tablet
or computer.
Providers can even prescribe medicine when
necessary. Plus, telemedicine services mean
you won’t waste time trying to find an urgent
care clinic or an emergency room when
you’re in unfamiliar surroundings.
Many insurance companies cover telemedi-
cine. The cost is often less than an urgent
care or emergency room visit. Be sure to
find out the details of your plan’s coverage
before you go. For example, UPMC Health
Plan covers its members when traveling
through nationwide virtual urgent care visits,
a large national urgent care network, a robust
extended network, emergency care coverage
and a growing telemedicine program.
For more information,
visit www.upmchealthplan.com.
How Can People Help Avoid Getting 		
Sick on Vacation Time?			
No one wants to get sick during vacation, but
it happens. Here’s what you need to know to
prevent or minimize the impact of a medical
issue on your precious time off:
•	 If you take medication, make sure to
bring enough to last the entire trip. 		
Pack medications in your purse or
carry-on bag; do not put them in
checked luggage.
•	 If any of your medications are controlled
or injectable substances, carry a letter
from the prescribing physician on 	
official letterhead.
•	 If you wear glasses, pack a spare pair.
You may also want to take a copy of the
lens prescription just in case.
•	 Pack a travel health kit that includes pain
relief, such as ibuprofen or naproxen,
Band-Aids, antiseptic cream, and drugs
for stomach upset and motion sickness.
For international travel, research what
you should and should not eat and
drink. You may need to stick to bottled
water and avoid foods that haven’t been
cooked or peeled.
•	 Don’t forget sunscreen (with an SPF of
at least 30) and insect repellant (if you’ll
need them).
Ruining the Fun
How to keep sickness away from your vacation
HEALTH MATTERS | WELLNESS
Melinda L. Schriver
is the senior director
of Telehealth Strategic
Solutions for UPMC
Health Plan.
9	 mbabizmag.com • AUGUST 2018
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10 AUGUST 2018 • mbabizmag.com
WhattheNewDataProtectionRules
MeanforBusinessesOutsideofEurope
LEGAL BRIEF | COMPLIANCE
ThomasA.Pendleton is
a partner at MacDonald
Illig Attorneys and has
been representing
businesses, nonprofit
corporations and
individuals in a wide
variety of legal matters for more than 25 years.
He concentrates his practice on business
matters, including preparing agreements and
commercial litigation.
In order to be subject to the GDPR, a
company must target a person (“a data
subject”) in an EU country. Generic
marketing does not count. For example,
if a German citizen uses Google and
finds an English-language webpage
written for US consumers or business
customers, the German citizen is not
covered by the GDPR. However, if the same
website is written in German and there
are references to customers within the
European Union, then the webpage would
be considered to be targeted marketing
and the GDPR applies. Likewise, accepting
Euros as payment and having a “.de” suffix
(the Internet suffix for Germany), would be
additional evidence in favor of applying 	
the GDPR.
If the GDPR applies to a company’s Internet
marketing operations, a person’s consent
must be “freely given” specific, informed
and unambiguous. This consent can be
obtained from a “check box” without a
default “x” in it, accompanied by clear
language about what will be done with
any e-mail addresses obtained. It is not
permissible to ask the user to click on a link
to a long “terms and conditions” document
filled with legalese.
If a person signs up for a service or buys a
product, the vendor must obtain explicit
permission for each type of use of personal
data. For example, a separate check box
is required for: 1) using an e-mail address
for e-mail promotions, and 2) sharing that
e-mail address with third-party affiliates.
Once the data is collected, U.S. companies
will have to protect it under the GDPR’s
rules. One of the requirements is to
notify a user within 72 hours of a breach
or disclosure of medical or financial
information, or identifiers involving
children. This notification must be sent
directly to the consumer, not simply
broadcast in the news media or over social
media. The relevant regulatory body must
also be notified.
A brief article of this nature cannot cover
all of the intricacies of the GDPR.
If you believe that your company may be
subject to the GDPR now or in the future,
contact Tom Pendleton at 814/870-7756
or tpendleton@mijb.com.
the consumers if the security of this data
has been breached.
What is GDPR and Why It Matters
The European Union (EU) recently adopted
the General Data Protection Regulation
(“GDPR”). Even if your company does not
have any direct business operations in
the 28 member states of the European
Union, you should be aware of the GDPR’s
requirements. Any company that has a
presence on the Internet and markets
its goods or services to consumers or
businesses over the Internet must comply
with this regulation.
Companies likely to be subject to the
GDPR are U.S.-based hospitality
businesses, travel companies, software
services and e-commerce companies.
Furthermore, any U.S. company that has
identified a market in an EU country and
has localized Web content should review
its Internet operations.
Generally speaking, the GDPR applies if
the U.S.-based company collects personal
data or behavioral information from
someone in an EU country. This collection
could occur as part of a marketing survey.
Personal data includes a name, address, IP
address, genetic data and biometric data.
Use of the Internet allows companies to
accumulate vast amounts of data about
individual consumers such as credit card
information, e-mail addresses, personal
preferences and demographic information.
The accumulation of this data is a frequent
target of hackers and other thieves who
want to use it for improper purposes.
Governments have been actively imposing
obligations upon businesses to inform
consumers about the personal data the
businesses are collecting, obtaining the
consumers’ consent to do so, and notifying
11	 mbabizmag.com • AUGUST 2018
QUINN LAW FIRM CELEBRATES
100TH ANNIVERSARY			
The Quinn Law Firm, 2222 West Grandview Boulevard,
celebrated its 100th anniversary in 2018 with an
anniversary party on the evening of Thursday, June
21. Many members of the Erie community who have
helped the firm to achieve this momentous milestone
were in attendance to celebrate with the Quinn Law
Firm attorneys and staff.
County Executive Kathy Dahlkemper presented the
Quinn Law Firm with a citation in recognition of the
Firm’s historic occasion.
“Not only is this an acknowledgement of our first 100
years, but it is a kickoff to our next 100,” said Attorney
John M. Quinn Jr., a third-generation attorney with the
Quinn Law Firm.
The Quinn Law Firm is one of the largest general
practice law firms in northwestern Pennsylvania. From
its Erie law offices, more than 25 lawyers and legal
professionals offer counsel and representation in a
range of legal practice areas.
For more details, visit www.quinnfirm.com.
MANUFACTURING SUMMIT 2018
SET FOR SEPTEMBER 11
“Manufacturing Summit 2018, Growing the
Petrochemical Industry in Western PA,” will be held
September 11 at the Cross Creek Resort, 3815 Route
8 in Titusville. The event is presented by the Northwest
Pennsylvania Oil and Gas Hub Taskforce.
Speakers include Joseph Minnette of Shell, Jerry James of
Artex Oil Company (Shale Cresent USA), Kevin Acklin of
People Gas, Martha Moore of the American Chemistry
Council, Taylor Robinson of PLG Consulting (Logistics),
the Office of Research Program Management at WVU,
and Supply Chain.
For more information, visit www.nwpaoilandgashub.com.
PROCHEM TECH PRESENTS
AT ANNUAL CONFERENCE
ProChemTech International Chief Chemist, Timothy
Keister, CWT, FAIC, recently presented Industrial Water
Reuse, A Case History Report at the 2018 Pennsylvania
Association of Environmental Professionals Annual
Conference held at the Toftrees Conference Center	
in State College.
The technical presentation reported on a wastewater
reuse project undertaken by ProChemTech for an
Arizona chemical manufacturing firm in 2017. The
project involved reuse of reverse osmosis concentrate
(reject) wastewater as makeup to the plant cooling
towers. Equipment supplied included a ProChemTech
manufactured dual pump skid with control panel,
wastewater equalization tank, and new chemical control
and feed systems for the three plant cooling towers. The
installed system was started up in March 2017, and has
been in continuous operation since.
ProChemTech has been in innovative water and
wastewater management technologies since 1987.
For more information, visit www.prochemtech.com.
UPMC HAMOT FIRST IN U.S. TO USE
BUSINESS BUZZ | WHAT’S NEW
NEW ROBOTIC TECHNOLOGY
TO DETECT LUNG CANCER EARLIER
More than 90 percent of people diagnosed with
lung cancer do not survive the disease, in part
because it is often found at an advanced stage.
Now, new technology available only at UPMC 	
Hamot can diagnose lung cancer earlier.
The Auris Health’s Monarch™ Platform, a new
robotic system, allows specialists to use a minimally
invasive endoscope to see inside the lungs, obtain
a tissue sample for biopsy and enable earlier, more
accurate diagnosis of small and hard-to-reach
nodules in the periphery of the lung.
The technology integrates the latest advancements
in robotics, software, data science and endoscopy,
or the use of small cameras and tools to enter 	
the body through its natural openings. UPMC
Hamot is the first hospital in the United States to
utilize the commercially available platform, 		
which was just approved by the U.S. Food and 	
Drug Administration.
“Lung cancer is the leading cause of cancer deaths
worldwide, in part because it has no symptoms in
its early stages. This system holds potential to help
us make a diagnosis earlier by providing improved
reach, vision and control for bronchoscopic
procedures,” said Stephen Kovacs, D.O., co-director,
UPMC Hamot Comprehensive Lung Center.
“Earlier diagnosis with this least invasive approach
aims to increase chances of survival and reduce
unnecessary invasive diagnostic procedures.”
There are a variety of diagnostic options currently
available for lung cancer, but all have limitations in
accuracy, safety or invasiveness. These limitations
can lead to false positives, false negatives, or side
effects such as pneumothorax (collapsed lung) and
hemorrhage, which may increase health care costs
and extend hospital stays.
Kovacs said that the device uses a familiar
controller-like interface that is used to navigate the
flexible robotic endoscope to the periphery of the
lung. “Combining traditional endoscopic views into
the lung with computer-assisted navigation, the
robot provides us with continuous bronchoscope
vision throughout the entire procedure.”
For more information, visit www.upmchamot.com.
II-VI EPIWORKS EXPANDS
MANUFACTURING CENTER 		
OF EXCELLENCE
II-VI EpiWorks, a subsidiary of II-VI Incorporated
based in Saxonburg, Pennsylvania, recently opened
an expansion of its center of manufacturing
excellence in Champaign, Illinois.
The company’s state-of-the-art facility is
a manufacturing center for compound
semiconductors that makes epitaxial wafer
products. The expansion will quadruple production
of products that enable some of the most exciting
new consumer electronics in the world.
“II-VI and the State of Illinois have formed a strong
partnership, sharing a vision that businesses
with leading edge technology and advanced
manufacturing capabilities are the most competitive
over the long-term,” said Dr. Chuck Mattera,
president and CEO, II-VI Incorporated.
“With support from Illinois, we expect to continue to
invest in this Champaign facility, by adding state-of-
the-art manufacturing capacity, improving process
capabilities, broadening the product portfolio and
recruiting and developing a lot of talent to fill the
anticipated growth in jobs and opportunities for
career growth,” he added.
II-VI EpiWorks was founded by faculty and graduate
students of the University of Illinois at Urbana-
Champaign Micro+Nanotechnology Lab (MNTL). II-VI
EpiWorks has committed to keeping the company
in Illinois and to help make the university the center
for semiconductor research, commercialization 	
and manufacturing.
For more information, visit www.ii-vi.com.
From left: Attorneys Lawrence C. Bolla, George Joseph, Erie County Executive Kathy Dahlkemper, John M. Quinn Jr.,
Frank L. Kroto and James F. Toohey at the Quinn Law Firm’s centennial celebration.
12 AUGUST 2018 • mbabizmag.com
ERIE FCU’S YORI NAMED
2018 CREDIT UNION YOUTH
AMBASSADOR FOR PENNSYLVANIA
The Pennsylvania Credit Union Association (PCUA)
recently named Kristine Yori, Erie Federal Credit
Union (Erie FCU) assistant bayfront office branch
manager, as the PCUA “Youth Ambassador”
representative for 2018.
The PCUA held its Youth Ambassador Contest
during its “CONNECT 2018” Annual conference
held at the Nemacolin Woodlands Resort on May
20 – 22. The PCUA first developed the Credit Union
Youth Ambassador of Pennsylvania Contest in
1976 to help young adults learn about the history,
philosophy and operation of credit unions.
Yori represented the Erie Chapter of Credit Unions
in this statewide competition. She competed against
four other Pennsylvania Credit Union Chapter
representatives. Yori spoke on the topic of “Why
Belong,” in which she discussed reasons for why
membership in a credit union is so meaningful. Her
professional and engaging talk awarded her the
PCUA Youth Ambassador title.
As the youth ambassador representative for
Pennsylvania, Yori will continue to promote youth
marketing, as well as the benefits of the contest.
She will speak at Association-sponsored education
sessions and leadership conferences, and attend
chapter meetings and other special events.
The state winner also serves as a role model to
encourage young people to participate in their
credit unions.
Since its inception in 1936, Erie Federal Credit Union
has been serving its members in and around the
Erie, Pennsylvania area with financial products. Erie
FCU has grown its membership to more than 57,500
members with assets of $480 million. It has 170 full-
and part-time employees with a corporate office
and nine branch offices.
PEOPLE BUZZ | AWARDS AND PROMOTIONS
KNOX LAW ATTORNEYS SELECTED FOR
SUPER LAWYERS®
, RISING STARS LISTS
Mark G. Claypool, Neal R. Devlin and Guy C.
Fustine, shareholders at Knox Law, have all been
selected for inclusion on the Pennsylvania Super
Lawyers®
list for 2018.
Additionally, three shareholders have been
selected for inclusion on the 2018 Pennsylvania
Super Lawyers®
Rising Stars list: Elliott J.
Ehrenreich, Julia M. Herzing and 	
Jeremy T. Toman.
According to its website, Super Lawyers is “a
rating service of outstanding lawyers from more
than 70 practice areas who have attained a
high-degree of peer recognition and professional
achievement. The patented selection process
includes independent research, peer nominations
and peer evaluations.” Only 5 percent of
attorneys in a state are selected for the Super
Lawyers®
list; only 2.5 percent of attorneys are
selected for the Rising Stars list. “Rising Stars”
candidates must be 40 years old or younger, or
have practiced law for 10 years or less.
Claypool is Board Certified
in bankruptcy law by
the American Board of
Certification and a full-time
member of Knox Law’s
Bankruptcy and Creditors’
Rights Group. His practice is
concentrated in creditors’ rights, bankruptcy and
commercial litigation. He recently represented the
plantiff in one of the largest foreclosure actions in
northwestern Pennsylvania.
Devlin focuses his practice on
litigating complex disputes,
and he has litigated such
disputes in state and federal
courts throughout the country.
His practice includes litigating
contract, business and
intellectual property disputes, as well as white
collar crime matters. He is also experienced in
addressing all manner of disputes in arbitration
and other forms of alternative dispute resolution.
Fustine’s practice is
focused on business
reorganization, commercial
litigation and sports law.
He is board certified in
business bankruptcy law
by the American Board of
Certification and is AV Preeminent®
Peer Review
Rated. He also serves as a mediator and neutral
evaluator in the Alternative Dispute Resolution
Program of the U.S. District Court for the Western
District of Pennsylvania.
Ehrenreich, who is licensed to
practice in both Pennsylvania
and New York, concentrates
his practice on business
acquisitions and financings,
real estate development and construction
projects, health law and other general business
transactions. He has successfully represented
a diverse range of clients including businesses,
franchises, physician practices, a national health-
care service provider and several nonprofit
entities throughout Western Pennsylvania and
Western New York.
Herzing focuses her practice
on a variety of labor &
employment matters,
including litigation. She
works with both private and
public employers, counseling
and representing clients on
compliance with workplace laws, hiring and firing
issues, and collective bargaining. Her practice
also includes representing employers in defense
of discrimination, wage and hour, and other
employment-related claims. She also advises
public and private educational institutions on
Title IX matters, including investigations and
responding to complaints.
Toman, who is licensed in
Pennsylvania, Ohio and New
York, focuses his practice
on real estate, business law
and environmental law. He
has represented commercial
clients and individuals in
all phases of commercial and residential real
estate transactions, including acquisitions, sales,
leases, financing, formation and organization
of condominiums, and condemnations. He has
negotiated numerous oil and gas leases, earning
his clients more than $27 million in up-front 	
bonus payments.
TRIANGLE TECH PRESIDENT ELECTED
TO NATIONAL BOARD OF DIRECTORS
Timothy J. McMahon,
president of the Triangle Tech
Group, has been elected as
an education member to the
Career Education Colleges and
Universities (CECU) Board of
Directors. McMahon was to
begin his two-year term on July 1.
The CECU Board of Directors plays a vital role
on behalf of nearly 500 member schools in the
governance of the Association, from developing
legislative and regulatory strategies, to overseeing
educational and training programs, to ensuring
financial and administrative strength. The CECU
Board of Directors oversees the programs and
policies that represent the best interests of the
students, institutions, faculty and administrators.
McMahon is president and chief operating
officer of the Triangle Tech Group with corporate
offices in Pittsburgh. He is responsible to direct
all operations of the corporation including its
six, ACCSC accredited, degree granting technical
schools which are located in Pittsburgh, Erie,
Greensburg, DuBois, Sunbury and Bethlehem.
13	 mbabizmag.com • AUGUST 2018
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Pennsylvania's most successful businesses set the pace for more than 30 years. Our team of
professional consultants works with entrepreneurs in Erie, Crawford, Mercer and Warren
counties to help their businesses succeed.
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Consulting is confidential and provided at no charge by a staff of skilled professionals. Services cover a range of topics relevant to small business
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14 AUGUST 2018 • mbabizmag.com
Lou Barletta,
Republican
Barletta turned the family business into the largest in the state
inside of five years. Frustrated with his hometown of Hazleton,
Pennsylvania, he successfully ran for City Council before
being elected mayor in 1999, where Democrats significantly
outnumbered Republicans. In 2004, the White House appointed
Barletta to represent the Unites States on the United Nations
Advisory Committee of Local Authorities and, in 2008, the
Pennsylvania State Mayor’s Association voted him Pennsylvania’s Mayor of the Year.
He gained national attention for his Mayoral initiatives and in 2010 defeated a 28-year
incumbent Democrat to represent Pennsylvania’s 11th Congressional District where
he has served four terms.
Bob Casey Jr.,
Democrat 						
Casey is the incumbent U.S. Senator and son of former
Pennsylvania governor Bob Casey Sr. He is a native of Scranton,
where he practiced law before he was elected to Pennsylvania’s
Auditor General in 1996 and served for two terms. After failing
to win his party’s nomination for Pennsylvania governor and
being term limited as auditor general, he successfully ran for
state treasurer in the 2004 election. In 2006, Casey defeated
incumbent Rick Santorum for the U.S. Senate and was re-elected in 2012. He is
seeking his third term as U.S. senator.
minimum wage increases should be
determined by individual states. One-
size-fits-all policies from Washington
create unintended consequences and
prevent each individual state from
governing in a way that makes sense for
their residents, workers and businesses.
Casey: Candidate did not respond as 	
of press time.
As a result of the Tax Cuts and Jobs
Act, the first real tax overhaul in over
30 years, the economy is booming and
American’s optimism is highest it has
been this decade. According to the Tax
Policy Center, 91 percent of the middle
class are receiving these tax breaks. Many
companies have enjoyed this support and
are returning the favor to our economy
by hiring more employees, giving raises
and expanding their operations. However,
the clock will strike midnight in 2025, and
many of the cuts will return to 2017 rates.
Should the results of the Tax Cuts and
Jobs Act be made permanent, left alone
or reversed?
Barletta: The Tax Cuts and Jobs Act
should be made permanent. The new
tax code gives America a competitive
advantage against international economic
rivals, and American workers are already
seeing strong wage and job growth due
to the tax cuts. To fully realize these
benefits, businesses and families need
certainty for long-term planning. Making
the tax cuts permanent would help to
achieve this.
Casey: Candidate did not respond as 	
of press time.
In 2009, the federal government
established the minimum wage at $7.25
an hour, the final tier in the three-step
implementation of the Fair Minimum
Wage Act of 2007. A mere three years
later, many advocacy groups were
not satisfied and have pushed for a
more than double increase to $15.
Some states and cities have given in
and made, in a few cases, substantial
increases. However, due to Newton’s
law of cause and effect, many industries
have implemented measures to replace
unskilled workers with automation. With
Pennsylvania’sU.S.SenateCandidates
WeighInonKeyBusinessIssues
ON THE HILL | ELECTION
On Tuesday, November 6, Americans will go to the polls to vote for who makes the rules to govern our lives, keep us
safe, and pave the way for our future. This midterm, we will also choose one of our two U.S. senators in Pennsylvania.
We reached out to the candidates, Republican Lou Barletta and Democrat Bob Casey Jr., for their take on issues facing
our Pennsylvania business community.
an increased minimum wage, this has
become more cost efficient for unskilled
labor. Additionally, there is the unholy
correlation in states and cities with
the highest minimum wage laws and
corporate tax rates, i.e. California, New
York and Seattle to name a few, to 		
be considered.
Should the federal minimum wage be
increased, left to each individual state,
or something else?
Barletta: Since Pennsylvania is different
from California or Montana, future
15	 mbabizmag.com • AUGUST 2018
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YourBusinessandtheAmazonEffect
HR CONNECTION | WORKPLACE TRENDS
SURVEY: YOUNGER ENTREPRENEURS
TEND TO BE MORE OPTIMISTIC
A survey of 2,165 business owners
conducted by the Kauffman Foundation,
a nonpartisan group that supports
entrepreneurs, finds that younger
entrepreneurs are much more optimistic
than their older counterparts. According
to the 2018 State of Entrepreneurship survey,
only 59 percent of entrepreneurs 45 and older believe
their business did well last year, compared to 70 percent of
younger owners.
“These findings are consistent with previous research we
conducted, where older entrepreneurs tended to cite
practical concerns around making money and meeting
family obligations,” said Larry Jacobs, vice president of
public affairs for the Kauffman Foundation. “They are likely
harsher critics of themselves and their business if they
aren’t meeting or exceeding those expectations.”
Even with a little gloom coming from older generations,
entrepreneurs are staying positive overall. Majorities of
entrepreneurs — 65 percent of startups, 69 percent of
older businesses — rate the current business climate as
excellent or good. Because of this, most entrepreneurs —
88 percent of startups, 81 percent of older businesses —
are optimistic about how they will perform this year. 	
RESEARCH REVEALS INTERESTING
STATS ON WOMEN ENTREPRENEURS
SCORE recently announced the results of a report on
female entrepreneurs. The Megaphone of Main Street:
Women’s Entrepreneurship features a number of interesting
stats on the state of business ownership among women.
Among the findings:
•	 Women Are Slightly More Likely Than Men 	
to Start Businesses
The SCORE report found that 47 percent of female
respondents started businesses within the last year,
compared to 44 percent of male respondents.
•	 Women Are More Likely to Launch Businesses
in Health Care
Specifically, 10 percent of female respondents
launched businesses in the health-care industry,
compared to 5 percent of male respondents.
•	 Women Are More Likely to Launch 		
Education Businesses
Similarly, 9 percent of female respondents launched
education businesses, compared to 5 percent of
male respondents.
•	 57 Percent of Women Business Owners Expect
Their Revenues to Increase in 2018
This suggests that women-owned businesses are just
about as likely to grow as male-owned businesses, in
which 59 percent said they expect revenue growth.
•	 Just 2 percent of Women Expect Revenues 	
to Decrease by More than 20 Percent
Not many business owners, either male or female,
expect their revenues to decrease dramatically in the
next year. But women were actually slightly less likely
to have this expectation, as 3 percent of males said
they expect a 20-percent decrease or more in the
next year.
•	 13 Percent of Women-Owned Companies Have
Been in Business More Than 20 Years
Women are starting businesses at a slightly faster
rate now, but they don’t have quite as much longevity
as male owned businesses just yet, though it’s fairly
close. Of male respondents, 17 percent have been in
business for more than 20 years. 	
Ray Davis
is a training instructor at the Manufacturer & Business
Association and managing partner of Supply Velocity, a leader
in highly effective execution, Lean process improvement and
supply chain management.
Amazon earns 37 percent of all ecommerce sales and its market share is growing. In 2016,
Amazon accounted for 53 percent of all ecommerce growth and its distribution business
model is quickly evolving to serve industrial markets.
Consider these trends:
•	 What used to move in pallet quantities now moves as single unit parcels.
•	 What used to require seven days leadtime is now often required in 2 hours.
•	 Return percentages that once averaged below 10 percent are now nearly 30 percent.
•	 More manufacturing is “make-to-stock” so customer order fulfillment can ship in two
days or less.
•	 Supply chains are getting more complicated.
•	 Customers are requiring more and getting used to better performance.
This is either remarkable or frightening. The good news is there are things your business can
do to adjust to this new normal, but it requires awareness, acceptance and an openness to
change. Where does your business stand in this new paradigm?
If you think you can be a manufacturer with an inefficient warehousing operation, it is time to
think again and realize you are more likely a distributor with your manufacturing operations
serving like a dedicated supplier
If you are not augmenting your wholesale business sales with direct-to-consumer sales, you
risk being cut out of the supply chain in the future.
Few companies think of their inventory as a strategic weapon, and the days of having “six
weeks inventory on hand” are over. Today, to maximize customer service at the lowest cost,
you must be smarter and truly optimize your inventory by using A/B/C/D/F SKU classification
to drive buying decisions of what items are stocked, in which location, and at what optimal
inventory level.
The Amazon effect is changing how business is done but, if we pay attention, learn from it
and are open to change, it can make our businesses better.
For more information about planning and productivity training, visit www.mbausa.org. 	
17	 mbabizmag.com • AUGUST 2018
LEGAL Q&A | GET ANSWERS
WE ARE CHANGING SOME OF OUR
EMPLOYEE CLASSIFICATIONS FROM
EXEMPT TO NONEXEMPT. HOW
SHOULD WE INFORM THE AFFECTED
EMPLOYEES OF THIS CHANGE?
This can sometimes be a delicate matter as
some employees view an exempt classification
as carrying a certain amount of prestige.
Therefore, try to be as diplomatic as possible,
making sure to stress that the change in
status is in no way a reflection of how much
the employer values the employee. The now-
nonexempt employee also must be trained in
any timekeeping procedures that will now 		
be required.
OUR BUSINESS HAS AN OFFICE
ASSISTANT WHO REGULARLY EATS HER
LUNCH AT HER DESK AND PERFORMS
SOME LIGHT TASKS WHILE SHE EATS.
SHE IS NOT ASKED TO DO THIS AND
WHEN HER SUPERVISOR APPROACHED
HER ABOUT THIS, SHE WAVED THE
SUPERVISOR OFF AND SAID “IT IS NO
BIG DEAL” AND THAT SHE DOES NOT
WANT TO BE PAID FOR IT. SHE CLAIMS
THAT SHE IS JUST TRYING TO CATCH UP
ON A FEW THINGS SO THAT SHE CAN
LEAVE ON TIME. DOES THE OFFICE
ASSISTANT HAVE TO BE PAID FOR HER
LUNCH BREAK?
For a meal break to be unpaid, the employee
must be completely relieved from duty.
Therefore, this employee must be paid for the
time she is performing work.
DO WE HAVE TO PAY AN EMPLOYEE
WHO DOES NOT REPORT TO WORK
DUE TO CIRCUMSTANCES BEYOND
HIS CONTROL, SUCH AS A NATURAL
DISASTER OR OTHER EMERGENCY?
In general, no you do not. Under the Fair Labor
Standards Act (FLSA), an employer is obligated
to pay a nonexempt employee only for time
he or she actually worked. If the office is open,
but the employee is unable to come in for
any reason the employer has no obligation
to pay the employee. Also, an employer may
make deductions from the salary of an exempt
employee if the employee is absent for one
or more full days for personal reasons. The
Department of Labor has said that “an employee
who is absent due to inclement weather, such as
because of transportation difficulties, is absent
for personal reasons.” 	
NewWHDPilotProgram
LookstoGetEmployeesPAID
This spring, the U.S. Department of Labor’s Wage and Hour Division (WHD) announced a six-
month trial period for its new Payroll Audit Independent Determination program (PAID). This
program is designed to encourage employers to conduct self-audits and pay back wages to
workers for inadvertent overtime and minimum wage violations under the Fair Labor Standards
Act (FLSA) while avoiding the risks of penalties, liquidated damages and litigation expenses.
The WHD issued guidance that identifies the following eligibility requirements:
•	 The employer is covered by the FLSA;
•	 The employees at issue are not subject to certain prevailing wage requirements;
•	 WHD or other court has not found the employer to have violated the FLSA in connection
with the relevant pay practice during the previous five years;
•	 The employer is not currently litigating or been threatened with litigation related to a
compensation practice;
•	 The employer is not currently being investigated by the WHD or state agency regarding a
compensation practice;
•	 The employer is not aware of formal or informal complaints by employees related to a
compensation practice; and
•	 The employer has not previously participated in the PAID program.
The program does create some concern for employers as the scope of releases under the PAID
program would be limited to FLSA claims and would not include state law violations, if applicable.
Another concern is that employees may not accept back wages offered if a violation is found
and, instead, sue the employer. Once the PAID program is implemented, the WHD will most likely
provide employers with additional information that will provide a clearer picture of the potential
benefits and perhaps disadvantages of participating in such a program.
Regardless of an employer’s desire to participate in the PAID program, it is helpful for employers
to conduct audits of their compliance with wage-and-hour requirements. Internal audits often
reveal unintentional misclassification of exempt employees and independent contractors,
unpaid compensable time, as well as incorrect overtime calculations.
For more information on the PAID program, visit https://www.dol.gov/whd/paid/. 	
Tammy Lamary-Toman, JD, PHR, SHRM-CP,
is vice president and employment counsel for the
Manufacturer & Business Association.
18 AUGUST 2018 • mbabizmag.com
The RCTC is a division of the Erie County Technical School,
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19	 mbabizmag.com • AUGUST 2018
CELEBRATE OUR 30TH YEAR! Register as a new subscriber to the FREE digital edition of the Business
Magazine and be entered into our 2018 raffle drawing! Winners will be announced at the end of each month!
YES! Please send me the free digital edition of the Business Magazine each month!
Name: Company:
Email: Phone:
Please return this form to the MBA at 2171 West 38th Street, Erie, Pa. 16508, fax back to
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Thank you!
20 AUGUST 2018 • mbabizmag.com
The “Bacon and Business Issues” briefing gave employers a chance to learn more about therecent Supreme Court decision in the Janus v. AFSCME case, as well as the PA state budget.
EVENTS & EXTRAS | NETWORKING & MORE
The Manufacturer & Business Association (MBA) strives
to keep its members informed on the most current
business issues affecting employers in the region. For
more information about upcoming events or to view
the MBA’s photo gallery, visit www.mbausa.org.
Patty Welther, the MBA’s manager of Member Engagement (far left), introduces the
MBA’s training team including Lisa DeFilippo, Tracy Daggett, Amanda Jantzi, Robyn
Hopper, Jennifer Tshudy and Administrative Specialist Terry Nunez.
The Association recognized the achievements of 66 graduates at its June 26 Training Recognition
Luncheon held at the MBA’s Conference Center in Erie.
EmergyCare team members were among the many graduates recognized for their 	
supervisory series certification.
Mark Rose, chairman of the Manufacturer & Business Association Board of
Governors and director of Erie Operations at LORD Corporation, welcomes
employers and graduates to the June training recognition ceremony.
MBA Government Relations Representative Jezree Friend introduces Lenny McAllister
of the Commonwealth Foundation and Pennsylvania State Rep. Bryan Cutler, PA House
of Representatives Majority Whip, at the Association’s “Bacon and Business Issues — a
Breakfast Briefing” event on July 11 at the MBA Conference Center in Erie.
21	 mbabizmag.com • AUGUST 2018
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Business Magazine August 2018

  • 1. VOL. XXXI NO. 8 | AUGUST 2018 A LEADER IN CHILDREN’S MENTAL AND BEHAVIORAL HEALTH SERVICES ON THE HILL: PENNSYLVANIA’S U.S. SENATE CANDIDATES ADDRESS KEY ISSUES SARAH A. REED CHILDREN’S CENTER SPOTLIGHT Q&A: ERIE INNOVATION DISTRICT OFFERS NEW OPPORTUNITIES
  • 2. 113th Annual Event Proudly presents an evening with best-selling author and groundbreaking entrepreneur... DAYMOND JOHN“THE PEOPLE’S SHARK” Co-Star of ABC’s Shark Tank Founder & CEO CEO, The Shark Group Presidential Ambassador for Global Entrepreneurship Reservations: Please call Terry at 814/833-3200 or 800/815-2660. THURSDAY, OCTOBER 4, 2018 Bayfront Convention Center • Erie 5 p.m. Cocktail Reception 7 p.m. Keynote Sponsored by: R Daymond John is the personification of the American Dream. From his humble beginnings on the streets of New York to a self-made multi- millionaire with more than $4 billion in global sales, John continues to set standards of excellence in business.
  • 3. DEPARTMENTS SPECIAL SECTION EVENTS & EXTRASBUSINESS BUZZ WHAT’S NEW PEOPLE BUZZ AWARDS AND PROMOTIONS HR CONNECTION WORKPLACE TRENDS LEGAL Q&A GET ANSWERS See photos from the Association’s recent networking events.21 © Copyright 2018 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660. On the Cover: Sarah A. Reed Children’s Center celebrates the groundbreaking of its new residence hall in Millcreek Township. Front row, from left: Gary Koenig, Sarah Reed Board chairman; Board member Mark Manczka; Jenny Weigold Geertson and Ki Kim, UPMC Health Plan; Ann Scott and Sean Dugan, Erie Insurance; and, Board member Shelane Buehler. Back row, from left: James Mando, president/CEO of Sarah Reed; Board member James McKibben; Gary Bukowski, associate VP of Development at Sarah Reed; Board member David Russo; and, Robert Freeman, VP of Finance and Operations at Sarah Reed. For full story, see page 5. Mission Statement: The Manufacturer & Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors Manufacturer & Business Association 2171 West 38th Street | Erie, Pa. 16508 814/833-3200 or 800/815-2660 www.mbausa.org Executive Editor Karen Torres ktorres@mbausa.org Contributing Writers Jezree Friend Tom Pendleton Melinda Schriver Stephenie DiLuzio Photography iStockPhoto.com Matt Kleck Casey Naylon Sarah A. Reed Children’s Center Design, Production & Printing Printing Concepts Inc. printcon@erie.net Advertising Sales David Thornburg 814/833-3200 dthornburg@mbausa.org Frank Mehler 814/833-3200 fmehler@mbausa.org READ ON THE GO! For the most current Business Magazine updates, visit mbabizmag.com FEATURES FEATURE STORY | WHAT’S INSIDE 3 Entrepreneurship Why our future needs risk takers. COVER STORY | LOCAL PROFILE 5 Sarah A. Reed Children’s Center Center administrators explain how this 147-year-old agency has set itself apart in the treatment of mental and behavioral health through its high standards of care and intensive treatment programs. SPOTLIGHT Q&A | PROGRESS 7 Karl Sanchack, president and chief executive officer of the Erie Innovation District, LLC, provides an overview of this visionary innovation hub and its goals for the future. 12 13 17 18 EDITORIAL HEALTH MATTERS | WELLNESS 9 Ruining the fun: How to keep sickness away from your vacation Melinda L. Schriver LEGAL BRIEF | COMPLIANCE 11 What the new data protection rules mean for businesses outside of Europe. Thomas A. Pendleton ON THE HILL | ELECTION 15 Pennsylvania’s U.S. Senate candidates weigh in on key business issues. Jezree Friend 1 mbabizmag.com • AUGUST 2018
  • 4.
  • 5. Once a business is growing and attracting customers, it creates tremendous value for the entrepreneurs and their entire communities. According to the U.S. Chamber of Commerce, new businesses account for the vast majority of net new jobs in the United States. In the last three decades, firms less than a year old have created 1.5 million jobs annually. Entrepreneurs also drive innovation, which gives our economy the fuel it needs to grow and stay competitive. Consider this: Research conducted by the University of Wisconsin Cooperative Extension and UW-Madison, found that nations with more entrepreneurship have higher GDPs, and entrepreneurship in the United States is tied to income growth and poverty reduction in both rural and urban areas. Entrepreneurship also tends to make local, state and regional economies more diverse, and, therefore, less reliant on a single employer or industry, which leads to greater economic stability. Entrepreneurs are indeed the ones changing the world, one solution and one innovation at a time. The United States provides the best environment for cultivating entrepreneurship, ranking first out of 138 countries using the Global Entrepreneurship and Development Index. In fact, entrepreneurs who succeeded in a prior venture have a 30-percent chance of success in their next venture — and greater chance to impact not only their industry, but also the business world. In this edition of the Business Magazine, we’ll explore the entrepreneurial spirit and those business owners and risk takers who made the decision to strike out on their own and create opportunity and wealth. And, speaking of pioneers, we’ll showcase the Sarah A. Reed Children’s Center, which was founded in 1871 by a group of women interested in helping orphaned and homeless children and has since evolved into a leader in the treatment of behavioral, mental and emotional health. MAKE AN IMPACT! We’ll also talk with Karl Sanchak, president and chief executive officer of the Erie Innovation District, about plans for this visionary innovation hub and its goals for the future. Plus, don’t miss this month’s Legal Brief about the General Data Protection Regulation and how it could impact any business with a presence on the Internet. The Manufacturer & Business Association has numerous programs and services that can help entrepreneurs and small business owners navigate the challenges and opportunities in today’s business world. To learn more, visit www.mbausa.org! FEATURE STORY | WHAT’S INSIDE EntrepreneurshipWHY OUR FUTURE NEEDS RISK TAKERS Entrepreneurship is a driving force of the American economy. Every business started as an idea and required a great deal of courage and commitment to get off the ground. In fact, many entrepreneurs fail multiple times before they find success. But it’s important that they take the risks that they do. 3 mbabizmag.com • AUGUST 2018
  • 6. Not getting the service you deserve from your cu At Erie FCU, you’re a valued member, not just a number. And it’s our Contact Nathan Crouch, Commercial Lender (814) 825-2436 Ext. 1052 • ncrouch@eriefcu.org Loans subject to credit approval. Membership eligibility required. Working Capital Lines of Credit | Equipment Financing Commercial Real Estate Loans | Business Expansion Loans If your business needs money to grow, take advantage of new opportunities, or buy equipment, be sure to talk to our business lending team about all of the options we offer. You’ll find everything you love about your credit union, now for your business. Katlyn • Nathan • Katrina Erie FCU Business Lending Team MBA Adv2 0218.indd 1 2/21/18 4:33 PM 4 AUGUST 2018 • mbabizmag.com
  • 7. Life-changing. That’s how Claudia describes her stay at Sarah A. Reed Children’s Center. “Without Sarah Reed, I don’t think I would be where I am today. Sarah Reed gives people chances to shine and do their best. It’s a life-changing experience. Each of us takes so much out of Sarah Reed: coping skills, life skills, social skills … just about everything.” Claudia is one of the 52 children, ages 5-18, who currently resides at Sarah Reed’s Residential Treatment Program in Millcreek Township. This program provides round-the-clock medical, behavioral and educational support to children with mental health and behavioral health challenges. Sadly, 90 percent of the children in this program have experienced trauma, neglect and abuse, which oftentimes is the source of their mental and behavioral issues. Sarah Reed’s Residential Program serves children from 43 counties across Pennsylvania, including: Erie, Crawford, Allegheny, Westmoreland, Dauphin and Philadelphia. “It takes a highly trained staff to work with traumatized children, and Sarah Reed is one of the few agencies in the region that is certified in the highly effective Sanctuary® Model,” explains Center President and CEO James Mando. “This evidence-based treatment plan creates a safe, therapeutic environment where staff members focus on the severe effects of trauma, asking the question ‘what’s happened to this child?’ rather than ‘what’s wrong with this child?’ “ This high standard of care sets Sarah Reed apart. The Center’s team of psychiatrists, psychologists, medical staff, instructors and behavioral staff are trained in trauma-informed care. They also utilize the latest cutting-edge therapies to help children heal, strengthen their families and teach them the necessary skills to succeed at home, in school and in the community. According to Mando, the Residential Program is Sarah Reed’s most intensive treatment option, but there are a wide-range of programs available that help more than 1,700 children and their families succeed each year. Sarah Reed serves all Erie County and Erie City School Districts by providing alternative education services to students, and the agency provides refocus rooms in Fairview, Iroquois, General McLane, Northwestern and North East School Districts. Refocus rooms are school-based programs that provide emotional, behavioral and/or academic support to students in need. Sarah Reed’s Outpatient Behavioral Health Program, located in downtown Erie’s Professional Building, helps more than 730 local children each year through individual and family therapy, psychiatric medication management, parenting strategies and assessment services to help children cope with loss, family stressors, trauma, anger management, self-esteem issues and peer relationships. Outpatient therapists offer Parent Child Interactive Therapy for children ages 2½ to 7, which enhances parent-child relationships and helps foster successful parenting skills. The Outpatient Program also partners with several school districts, including Millcreek, Fairview, Fort LeBoeuf, Wattsburg, Union City and Villa Maria Academy to provide onsite therapy for students. According to Mando, the Partial and Acute Partial Hospitalization Programs at Sarah Reed are also in high demand. These school-day programs help more than 450 children annually with emotional and behavioral disturbances. The goal is to restore a level of functioning that enables the child to successfully return to a regular school setting, re- enter the community and improve overall family functioning. “The Children’s Center has been a prominent source of hope and support for children and families in the Erie Community since 1871 and is excited to expand its services in order to help even more families succeed,” Mando says. To learn more, visit www.SarahReed.org or call 814/838-1954. COVER STORY | LOCAL PROFILE A Leader in Children’s Mental and Behavioral Health Services To meet the demand for 24-hour Residential care, Sarah Reed is building a fifth residence hall. This 12-bed unit costs $1.035 million and will help an additional 20-25 children annually. James Mando, President and CEO 5 mbabizmag.com • AUGUST 2018
  • 8. *Based on reduction in hospital costs for patients with True Performance doctors compared to those without from January 2017 to December 2017. Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association. 11% fewer emergency room visits 16% fewer hospital admissions $260million in cost avoided True Performance results: True Performers know preventive care is better care. As part of our True Performance program, we’re helping Dr. Christine Florendo keep her patients healthy — and rewarding her for it. By using our data, she and her staff are able to identify patients who need specific vaccines. It also allows them to take a more proactive role in scheduling routine follow-ups. Because of doctors like Christine, to date, this program has saved $260 million in emergency room visits and hospital stays.* There’s value in that. Download the True Performance ebook at HighmarkTruePerformers.com. Christine Florendo, MD Kids Care Pediatrics True Performer
  • 9. Erie Innovation District Offers New Opportunities We would like to mold Erie into a test marketplace for secure digital services and products in this space so that companies are attracted to the area and ultimately invest in Erie as a result. How can other employers get involved? There are a number of ways to support EID and its initiatives. One area of support is startup mentorship. We are actively searching for companies and individuals to act as mentors for the startups that we will be bringing into the city to participate in the Secure Erie Accelerator. This will play a crucial role in the experience for these teams as we look to entice them to establish headquarters in Erie upon the completion of their time in the accelerator. Another area of support is through corporate sponsorship. We are openly searching for companies that are willing to partner with us and our initiatives, offering direct investment along with in-kind support and services. For more information, visit www.erieinnovationdistrict.com. Please describe the Erie Innovation District and how it came to be. The Erie Innovation District (EID) is a nonprofit organization dedicated to the transformation and revitalization of the city from an economic and infrastructural standpoint. This will be achieved by establishing Erie as a destination for secure cyber and connected services. The District was established in September of 2016, when Mercyhurst University (EID’s lead partner) received a $4 million grant from the Erie Community Foundation. Why is an innovation district so critical to our area’s economic development? Historically, manufacturing has been the lifeblood of the Erie region, but this industry is changing and there are more opportunities for technology jobs, as well. As a university town, we believe Erie is in an optimal position to create a new sector comprised of highly skilled, family- sustaining jobs in the cyber security and data science fields. An innovation district will play a vital role in this objective, serving as a hub for this activity to be created, particularly in attracting new startups (through accelerator programs) and existing companies looking to test their products in our market. You were appointed as the inaugural president and CEO of the Erie Innovation District in September 2017. What progress have you made so far? There has been a significant amount of progress made in a short period of time. We have solidified collaborative agreements with firms such as Singularity University, Quantela, Erie Insurance and Dell. The Secure Erie Accelerator, a 10-week program for businesses in the cyber/IOT space, has opened its application process for its July start time, receiving applications from over 35 countries including Singapore, United Arab Emirates, U.K. and Sweden. Additionally, the Innovation District has announced its first “win” in an effort to attract jobs to the area, as Federal Resources Corporation will be moving their headquarters from the D.C. area to Erie, bringing several job opportunities with them. What are the Erie Innovation District’s long-term goals? Ultimately, the Erie Innovation District seeks to create a secure digital services ecosystem in the city, which in turn would generate high-paying jobs and allow the city’s economic situation to improve. Entrepreneurship and innovation often go hand-in-hand — specifically when it comes to the pursuit of new ideas, new solutions and new products. Here, KarlSanchack, president and chief executive officer of the Erie Innovation District, LLC, provides an overview of this visionary innovation hub and its goals for the future. SPOTLIGHT Q&A| PROGRESS 7 mbabizmag.com • AUGUST 2018
  • 10. Do You Need Funding to Help Develop a New Product or Process? Ben Franklin Technology Partners Has Been Investing in Small Manufacturers for More than 35 Years. Contact Ben Franklin’s Erie office at 898-6650. WE INVEST IN INNOVATION 5340 Fryling Road, Suite 202, Knowledge Park, Erie, PA 16510 / www.cnp.benfranklin.org RAVING FAN ENERGY SERVICE As an MBA member, “raving fan” service is what you’ve come to expect. And, when it comes to energy savings, we aim to deliver! From a thorough energy assessment of your business to auditing of your monthly bills, our goal is to create a long-term solution that addresses all of your concerns and maximizes your energy savings. It’s energy savings made simple! Free Savings Analysis: Contact Judy Rosatti today at 814/833-3200, 800/815- 2660 or jrosatti@mbausa.org! 8 AUGUST 2018 • mbabizmag.com
  • 11. With the start of the school year only weeks away, it’s always a good time to enjoy the last days of the summer vacation season. Whether you’re seeing new places or revisit- ing a familiar favorite, disconnecting from work and spending time with friends and family allows most people to come back to work feeling fresher and more productive. And it’s important to take that time. According to 2016 Harvard Business Review article, a U.S. Travel Association study found that 95 percent of people surveyed claimed using their paid time off was very important. And yet more than half of Americans (55 percent) left vacation days unused, which equates to 658 million unused vacation days. But even if you take your vacation, what happens if you spend the time sick? Here, we’ll focus on ways to stay healthy on your vacation. • To prevent catching a cold while air- borne, bring your own disinfecting wipes and wipe off the tray and armrests. Wash your hands often and stay hy- drated. Get up and move around every hour or two. • If you’re driving to your destination, make sure you’re well rested. According to the National Highway Traffic Safety Commission, driving while drowsy is a contributing factor in 72,000 accidents annually. Switch drivers, if possible, every few hours. How Does The Stress of Getting Ready Impact Your Immune System? If you’ve worked late hours tying up loose ends before a trip, that stress can shift your immune system into high gear. Once your stress levels drop, your immune system may also downshift and leave you exposed to pathogens. Try to keep everything in perspec- tive. A recent University of Chicago study found that people experienced similar levels of enjoyment on their vacation regardless of whether they’d completed all their work first. What If You Do Get Sick? Food poisoning, sunburn and sinus infec- tions can happen despite the most careful planning. If someone you’re traveling with needs treatment for a nonemergency medi- cal condition, telemedicine providers can address some of the most common issues through a virtual visit via smartphone, tablet or computer. Providers can even prescribe medicine when necessary. Plus, telemedicine services mean you won’t waste time trying to find an urgent care clinic or an emergency room when you’re in unfamiliar surroundings. Many insurance companies cover telemedi- cine. The cost is often less than an urgent care or emergency room visit. Be sure to find out the details of your plan’s coverage before you go. For example, UPMC Health Plan covers its members when traveling through nationwide virtual urgent care visits, a large national urgent care network, a robust extended network, emergency care coverage and a growing telemedicine program. For more information, visit www.upmchealthplan.com. How Can People Help Avoid Getting Sick on Vacation Time? No one wants to get sick during vacation, but it happens. Here’s what you need to know to prevent or minimize the impact of a medical issue on your precious time off: • If you take medication, make sure to bring enough to last the entire trip. Pack medications in your purse or carry-on bag; do not put them in checked luggage. • If any of your medications are controlled or injectable substances, carry a letter from the prescribing physician on official letterhead. • If you wear glasses, pack a spare pair. You may also want to take a copy of the lens prescription just in case. • Pack a travel health kit that includes pain relief, such as ibuprofen or naproxen, Band-Aids, antiseptic cream, and drugs for stomach upset and motion sickness. For international travel, research what you should and should not eat and drink. You may need to stick to bottled water and avoid foods that haven’t been cooked or peeled. • Don’t forget sunscreen (with an SPF of at least 30) and insect repellant (if you’ll need them). Ruining the Fun How to keep sickness away from your vacation HEALTH MATTERS | WELLNESS Melinda L. Schriver is the senior director of Telehealth Strategic Solutions for UPMC Health Plan. 9 mbabizmag.com • AUGUST 2018
  • 12. Healthcare • Education • Institutional • Retail • Hospitality • Industrial • Concrete FIRST CHOICE EE Austin & Son offers a dynamic management team committed to providing construction excellence. Austin is the leading regional general contractor and construction management firm...and has been delivering for its clients since 1906. EE Austin & Son remains steadfast in its century old promise to... “Do the right thing...all the time.” It’s the Austin Difference. for the Region’s Major Concrete Construction...EE Austin & Son Contractors & Construction Managers Since 1906 814.454.7147 | www.eeaustin.com Girard Waste Water Treatment Plant - Girard, PA Tom Ridge Environmental Center - Erie, PA EMTA Bus Facility - Erie, PA 10 AUGUST 2018 • mbabizmag.com
  • 13. WhattheNewDataProtectionRules MeanforBusinessesOutsideofEurope LEGAL BRIEF | COMPLIANCE ThomasA.Pendleton is a partner at MacDonald Illig Attorneys and has been representing businesses, nonprofit corporations and individuals in a wide variety of legal matters for more than 25 years. He concentrates his practice on business matters, including preparing agreements and commercial litigation. In order to be subject to the GDPR, a company must target a person (“a data subject”) in an EU country. Generic marketing does not count. For example, if a German citizen uses Google and finds an English-language webpage written for US consumers or business customers, the German citizen is not covered by the GDPR. However, if the same website is written in German and there are references to customers within the European Union, then the webpage would be considered to be targeted marketing and the GDPR applies. Likewise, accepting Euros as payment and having a “.de” suffix (the Internet suffix for Germany), would be additional evidence in favor of applying the GDPR. If the GDPR applies to a company’s Internet marketing operations, a person’s consent must be “freely given” specific, informed and unambiguous. This consent can be obtained from a “check box” without a default “x” in it, accompanied by clear language about what will be done with any e-mail addresses obtained. It is not permissible to ask the user to click on a link to a long “terms and conditions” document filled with legalese. If a person signs up for a service or buys a product, the vendor must obtain explicit permission for each type of use of personal data. For example, a separate check box is required for: 1) using an e-mail address for e-mail promotions, and 2) sharing that e-mail address with third-party affiliates. Once the data is collected, U.S. companies will have to protect it under the GDPR’s rules. One of the requirements is to notify a user within 72 hours of a breach or disclosure of medical or financial information, or identifiers involving children. This notification must be sent directly to the consumer, not simply broadcast in the news media or over social media. The relevant regulatory body must also be notified. A brief article of this nature cannot cover all of the intricacies of the GDPR. If you believe that your company may be subject to the GDPR now or in the future, contact Tom Pendleton at 814/870-7756 or tpendleton@mijb.com. the consumers if the security of this data has been breached. What is GDPR and Why It Matters The European Union (EU) recently adopted the General Data Protection Regulation (“GDPR”). Even if your company does not have any direct business operations in the 28 member states of the European Union, you should be aware of the GDPR’s requirements. Any company that has a presence on the Internet and markets its goods or services to consumers or businesses over the Internet must comply with this regulation. Companies likely to be subject to the GDPR are U.S.-based hospitality businesses, travel companies, software services and e-commerce companies. Furthermore, any U.S. company that has identified a market in an EU country and has localized Web content should review its Internet operations. Generally speaking, the GDPR applies if the U.S.-based company collects personal data or behavioral information from someone in an EU country. This collection could occur as part of a marketing survey. Personal data includes a name, address, IP address, genetic data and biometric data. Use of the Internet allows companies to accumulate vast amounts of data about individual consumers such as credit card information, e-mail addresses, personal preferences and demographic information. The accumulation of this data is a frequent target of hackers and other thieves who want to use it for improper purposes. Governments have been actively imposing obligations upon businesses to inform consumers about the personal data the businesses are collecting, obtaining the consumers’ consent to do so, and notifying 11 mbabizmag.com • AUGUST 2018
  • 14. QUINN LAW FIRM CELEBRATES 100TH ANNIVERSARY The Quinn Law Firm, 2222 West Grandview Boulevard, celebrated its 100th anniversary in 2018 with an anniversary party on the evening of Thursday, June 21. Many members of the Erie community who have helped the firm to achieve this momentous milestone were in attendance to celebrate with the Quinn Law Firm attorneys and staff. County Executive Kathy Dahlkemper presented the Quinn Law Firm with a citation in recognition of the Firm’s historic occasion. “Not only is this an acknowledgement of our first 100 years, but it is a kickoff to our next 100,” said Attorney John M. Quinn Jr., a third-generation attorney with the Quinn Law Firm. The Quinn Law Firm is one of the largest general practice law firms in northwestern Pennsylvania. From its Erie law offices, more than 25 lawyers and legal professionals offer counsel and representation in a range of legal practice areas. For more details, visit www.quinnfirm.com. MANUFACTURING SUMMIT 2018 SET FOR SEPTEMBER 11 “Manufacturing Summit 2018, Growing the Petrochemical Industry in Western PA,” will be held September 11 at the Cross Creek Resort, 3815 Route 8 in Titusville. The event is presented by the Northwest Pennsylvania Oil and Gas Hub Taskforce. Speakers include Joseph Minnette of Shell, Jerry James of Artex Oil Company (Shale Cresent USA), Kevin Acklin of People Gas, Martha Moore of the American Chemistry Council, Taylor Robinson of PLG Consulting (Logistics), the Office of Research Program Management at WVU, and Supply Chain. For more information, visit www.nwpaoilandgashub.com. PROCHEM TECH PRESENTS AT ANNUAL CONFERENCE ProChemTech International Chief Chemist, Timothy Keister, CWT, FAIC, recently presented Industrial Water Reuse, A Case History Report at the 2018 Pennsylvania Association of Environmental Professionals Annual Conference held at the Toftrees Conference Center in State College. The technical presentation reported on a wastewater reuse project undertaken by ProChemTech for an Arizona chemical manufacturing firm in 2017. The project involved reuse of reverse osmosis concentrate (reject) wastewater as makeup to the plant cooling towers. Equipment supplied included a ProChemTech manufactured dual pump skid with control panel, wastewater equalization tank, and new chemical control and feed systems for the three plant cooling towers. The installed system was started up in March 2017, and has been in continuous operation since. ProChemTech has been in innovative water and wastewater management technologies since 1987. For more information, visit www.prochemtech.com. UPMC HAMOT FIRST IN U.S. TO USE BUSINESS BUZZ | WHAT’S NEW NEW ROBOTIC TECHNOLOGY TO DETECT LUNG CANCER EARLIER More than 90 percent of people diagnosed with lung cancer do not survive the disease, in part because it is often found at an advanced stage. Now, new technology available only at UPMC Hamot can diagnose lung cancer earlier. The Auris Health’s Monarch™ Platform, a new robotic system, allows specialists to use a minimally invasive endoscope to see inside the lungs, obtain a tissue sample for biopsy and enable earlier, more accurate diagnosis of small and hard-to-reach nodules in the periphery of the lung. The technology integrates the latest advancements in robotics, software, data science and endoscopy, or the use of small cameras and tools to enter the body through its natural openings. UPMC Hamot is the first hospital in the United States to utilize the commercially available platform, which was just approved by the U.S. Food and Drug Administration. “Lung cancer is the leading cause of cancer deaths worldwide, in part because it has no symptoms in its early stages. This system holds potential to help us make a diagnosis earlier by providing improved reach, vision and control for bronchoscopic procedures,” said Stephen Kovacs, D.O., co-director, UPMC Hamot Comprehensive Lung Center. “Earlier diagnosis with this least invasive approach aims to increase chances of survival and reduce unnecessary invasive diagnostic procedures.” There are a variety of diagnostic options currently available for lung cancer, but all have limitations in accuracy, safety or invasiveness. These limitations can lead to false positives, false negatives, or side effects such as pneumothorax (collapsed lung) and hemorrhage, which may increase health care costs and extend hospital stays. Kovacs said that the device uses a familiar controller-like interface that is used to navigate the flexible robotic endoscope to the periphery of the lung. “Combining traditional endoscopic views into the lung with computer-assisted navigation, the robot provides us with continuous bronchoscope vision throughout the entire procedure.” For more information, visit www.upmchamot.com. II-VI EPIWORKS EXPANDS MANUFACTURING CENTER OF EXCELLENCE II-VI EpiWorks, a subsidiary of II-VI Incorporated based in Saxonburg, Pennsylvania, recently opened an expansion of its center of manufacturing excellence in Champaign, Illinois. The company’s state-of-the-art facility is a manufacturing center for compound semiconductors that makes epitaxial wafer products. The expansion will quadruple production of products that enable some of the most exciting new consumer electronics in the world. “II-VI and the State of Illinois have formed a strong partnership, sharing a vision that businesses with leading edge technology and advanced manufacturing capabilities are the most competitive over the long-term,” said Dr. Chuck Mattera, president and CEO, II-VI Incorporated. “With support from Illinois, we expect to continue to invest in this Champaign facility, by adding state-of- the-art manufacturing capacity, improving process capabilities, broadening the product portfolio and recruiting and developing a lot of talent to fill the anticipated growth in jobs and opportunities for career growth,” he added. II-VI EpiWorks was founded by faculty and graduate students of the University of Illinois at Urbana- Champaign Micro+Nanotechnology Lab (MNTL). II-VI EpiWorks has committed to keeping the company in Illinois and to help make the university the center for semiconductor research, commercialization and manufacturing. For more information, visit www.ii-vi.com. From left: Attorneys Lawrence C. Bolla, George Joseph, Erie County Executive Kathy Dahlkemper, John M. Quinn Jr., Frank L. Kroto and James F. Toohey at the Quinn Law Firm’s centennial celebration. 12 AUGUST 2018 • mbabizmag.com
  • 15. ERIE FCU’S YORI NAMED 2018 CREDIT UNION YOUTH AMBASSADOR FOR PENNSYLVANIA The Pennsylvania Credit Union Association (PCUA) recently named Kristine Yori, Erie Federal Credit Union (Erie FCU) assistant bayfront office branch manager, as the PCUA “Youth Ambassador” representative for 2018. The PCUA held its Youth Ambassador Contest during its “CONNECT 2018” Annual conference held at the Nemacolin Woodlands Resort on May 20 – 22. The PCUA first developed the Credit Union Youth Ambassador of Pennsylvania Contest in 1976 to help young adults learn about the history, philosophy and operation of credit unions. Yori represented the Erie Chapter of Credit Unions in this statewide competition. She competed against four other Pennsylvania Credit Union Chapter representatives. Yori spoke on the topic of “Why Belong,” in which she discussed reasons for why membership in a credit union is so meaningful. Her professional and engaging talk awarded her the PCUA Youth Ambassador title. As the youth ambassador representative for Pennsylvania, Yori will continue to promote youth marketing, as well as the benefits of the contest. She will speak at Association-sponsored education sessions and leadership conferences, and attend chapter meetings and other special events. The state winner also serves as a role model to encourage young people to participate in their credit unions. Since its inception in 1936, Erie Federal Credit Union has been serving its members in and around the Erie, Pennsylvania area with financial products. Erie FCU has grown its membership to more than 57,500 members with assets of $480 million. It has 170 full- and part-time employees with a corporate office and nine branch offices. PEOPLE BUZZ | AWARDS AND PROMOTIONS KNOX LAW ATTORNEYS SELECTED FOR SUPER LAWYERS® , RISING STARS LISTS Mark G. Claypool, Neal R. Devlin and Guy C. Fustine, shareholders at Knox Law, have all been selected for inclusion on the Pennsylvania Super Lawyers® list for 2018. Additionally, three shareholders have been selected for inclusion on the 2018 Pennsylvania Super Lawyers® Rising Stars list: Elliott J. Ehrenreich, Julia M. Herzing and Jeremy T. Toman. According to its website, Super Lawyers is “a rating service of outstanding lawyers from more than 70 practice areas who have attained a high-degree of peer recognition and professional achievement. The patented selection process includes independent research, peer nominations and peer evaluations.” Only 5 percent of attorneys in a state are selected for the Super Lawyers® list; only 2.5 percent of attorneys are selected for the Rising Stars list. “Rising Stars” candidates must be 40 years old or younger, or have practiced law for 10 years or less. Claypool is Board Certified in bankruptcy law by the American Board of Certification and a full-time member of Knox Law’s Bankruptcy and Creditors’ Rights Group. His practice is concentrated in creditors’ rights, bankruptcy and commercial litigation. He recently represented the plantiff in one of the largest foreclosure actions in northwestern Pennsylvania. Devlin focuses his practice on litigating complex disputes, and he has litigated such disputes in state and federal courts throughout the country. His practice includes litigating contract, business and intellectual property disputes, as well as white collar crime matters. He is also experienced in addressing all manner of disputes in arbitration and other forms of alternative dispute resolution. Fustine’s practice is focused on business reorganization, commercial litigation and sports law. He is board certified in business bankruptcy law by the American Board of Certification and is AV Preeminent® Peer Review Rated. He also serves as a mediator and neutral evaluator in the Alternative Dispute Resolution Program of the U.S. District Court for the Western District of Pennsylvania. Ehrenreich, who is licensed to practice in both Pennsylvania and New York, concentrates his practice on business acquisitions and financings, real estate development and construction projects, health law and other general business transactions. He has successfully represented a diverse range of clients including businesses, franchises, physician practices, a national health- care service provider and several nonprofit entities throughout Western Pennsylvania and Western New York. Herzing focuses her practice on a variety of labor & employment matters, including litigation. She works with both private and public employers, counseling and representing clients on compliance with workplace laws, hiring and firing issues, and collective bargaining. Her practice also includes representing employers in defense of discrimination, wage and hour, and other employment-related claims. She also advises public and private educational institutions on Title IX matters, including investigations and responding to complaints. Toman, who is licensed in Pennsylvania, Ohio and New York, focuses his practice on real estate, business law and environmental law. He has represented commercial clients and individuals in all phases of commercial and residential real estate transactions, including acquisitions, sales, leases, financing, formation and organization of condominiums, and condemnations. He has negotiated numerous oil and gas leases, earning his clients more than $27 million in up-front bonus payments. TRIANGLE TECH PRESIDENT ELECTED TO NATIONAL BOARD OF DIRECTORS Timothy J. McMahon, president of the Triangle Tech Group, has been elected as an education member to the Career Education Colleges and Universities (CECU) Board of Directors. McMahon was to begin his two-year term on July 1. The CECU Board of Directors plays a vital role on behalf of nearly 500 member schools in the governance of the Association, from developing legislative and regulatory strategies, to overseeing educational and training programs, to ensuring financial and administrative strength. The CECU Board of Directors oversees the programs and policies that represent the best interests of the students, institutions, faculty and administrators. McMahon is president and chief operating officer of the Triangle Tech Group with corporate offices in Pittsburgh. He is responsible to direct all operations of the corporation including its six, ACCSC accredited, degree granting technical schools which are located in Pittsburgh, Erie, Greensburg, DuBois, Sunbury and Bethlehem. 13 mbabizmag.com • AUGUST 2018
  • 16. WHERE CREATIVITY THRIVES BUSINESS-CLASS ACCOMMODATIONS BUDGET FRIENDLY OPTIONS FLEXIBLE ROOM SETUP MULTIPLE BREAKOUT ROOMS HIGH-TECH AUDIO/VISUAL EQUIPMENT FLIP CHARTS, MARKERS, PAPER AND PENS COMPLETE BUSINESS CENTER IN-ROOM LAPTOPS AND FLAT SCREEN TVs ERGONOMIC FURNITURE AMPLE AND CONVENIENT PARKING GET A ROOM! CONTACT NORM ZYMM: 800/815-2660 OR 814/833-3200 NZYMM@MBAUSA.ORG Conference Center The Small Business Development Center at Gannon University has helped northwestern Pennsylvania's most successful businesses set the pace for more than 30 years. Our team of professional consultants works with entrepreneurs in Erie, Crawford, Mercer and Warren counties to help their businesses succeed. Gannon SBDC’s one-on-one management consulting emphasizes education and guidance in finding practical solutions to business problems. Consulting is confidential and provided at no charge by a staff of skilled professionals. Services cover a range of topics relevant to small business owners, including business planning and organization, financing, marketing and more. The SBDC and Gannon University College of Engineering and Business collaborate to provide real-world experience for students working with entrepreneurs and small businesses. Students and small businesses benefit from opportunities including research assistant positions at the SBDC, class team projects, business plan competitions and business and engineering student teams. Experience how working with the SBDC can help your business start, grow and prosper! www.sbdcgannon.org 14 AUGUST 2018 • mbabizmag.com
  • 17. Lou Barletta, Republican Barletta turned the family business into the largest in the state inside of five years. Frustrated with his hometown of Hazleton, Pennsylvania, he successfully ran for City Council before being elected mayor in 1999, where Democrats significantly outnumbered Republicans. In 2004, the White House appointed Barletta to represent the Unites States on the United Nations Advisory Committee of Local Authorities and, in 2008, the Pennsylvania State Mayor’s Association voted him Pennsylvania’s Mayor of the Year. He gained national attention for his Mayoral initiatives and in 2010 defeated a 28-year incumbent Democrat to represent Pennsylvania’s 11th Congressional District where he has served four terms. Bob Casey Jr., Democrat Casey is the incumbent U.S. Senator and son of former Pennsylvania governor Bob Casey Sr. He is a native of Scranton, where he practiced law before he was elected to Pennsylvania’s Auditor General in 1996 and served for two terms. After failing to win his party’s nomination for Pennsylvania governor and being term limited as auditor general, he successfully ran for state treasurer in the 2004 election. In 2006, Casey defeated incumbent Rick Santorum for the U.S. Senate and was re-elected in 2012. He is seeking his third term as U.S. senator. minimum wage increases should be determined by individual states. One- size-fits-all policies from Washington create unintended consequences and prevent each individual state from governing in a way that makes sense for their residents, workers and businesses. Casey: Candidate did not respond as of press time. As a result of the Tax Cuts and Jobs Act, the first real tax overhaul in over 30 years, the economy is booming and American’s optimism is highest it has been this decade. According to the Tax Policy Center, 91 percent of the middle class are receiving these tax breaks. Many companies have enjoyed this support and are returning the favor to our economy by hiring more employees, giving raises and expanding their operations. However, the clock will strike midnight in 2025, and many of the cuts will return to 2017 rates. Should the results of the Tax Cuts and Jobs Act be made permanent, left alone or reversed? Barletta: The Tax Cuts and Jobs Act should be made permanent. The new tax code gives America a competitive advantage against international economic rivals, and American workers are already seeing strong wage and job growth due to the tax cuts. To fully realize these benefits, businesses and families need certainty for long-term planning. Making the tax cuts permanent would help to achieve this. Casey: Candidate did not respond as of press time. In 2009, the federal government established the minimum wage at $7.25 an hour, the final tier in the three-step implementation of the Fair Minimum Wage Act of 2007. A mere three years later, many advocacy groups were not satisfied and have pushed for a more than double increase to $15. Some states and cities have given in and made, in a few cases, substantial increases. However, due to Newton’s law of cause and effect, many industries have implemented measures to replace unskilled workers with automation. With Pennsylvania’sU.S.SenateCandidates WeighInonKeyBusinessIssues ON THE HILL | ELECTION On Tuesday, November 6, Americans will go to the polls to vote for who makes the rules to govern our lives, keep us safe, and pave the way for our future. This midterm, we will also choose one of our two U.S. senators in Pennsylvania. We reached out to the candidates, Republican Lou Barletta and Democrat Bob Casey Jr., for their take on issues facing our Pennsylvania business community. an increased minimum wage, this has become more cost efficient for unskilled labor. Additionally, there is the unholy correlation in states and cities with the highest minimum wage laws and corporate tax rates, i.e. California, New York and Seattle to name a few, to be considered. Should the federal minimum wage be increased, left to each individual state, or something else? Barletta: Since Pennsylvania is different from California or Montana, future 15 mbabizmag.com • AUGUST 2018
  • 18. TRUSTED ENERGY ADVICE Ourenergyexpertshavehelpedhundreds of companies save millions of dollars on their electricity costs, and we’re here to help you too! We’ll answer your questions, review all options available to meet your needs and develop an efficient energy strategy to manage your risk and maximize your savings! It’s energy savings made simple! Free Savings Analysis: Contact Judy Rosatti today at 814/833-3200, 800/815- 2660 or jrosatti@mbausa.org! When it comes to insurance…we feel we finally have a company which actually analyzes every year what we need…versus one that just rubber stamps an updated old policy and wants us to play golf. Jay Baker, President Jamestown Plastics, Inc. “The Bloomstines” Commercial, Industrial, Institutional & Construction Property, Liability, Cyber, Workers’ Compensation & Contract Surety Insurance Agents Lloyd’s London Correspondents and Correspondent Brokers Worldwide 123 West 9th Street Erie, PA 16501 814-452-3200 www.imcerie.com john.bloomstine@imcerie.com 16 AUGUST 2018 • mbabizmag.com
  • 19. YourBusinessandtheAmazonEffect HR CONNECTION | WORKPLACE TRENDS SURVEY: YOUNGER ENTREPRENEURS TEND TO BE MORE OPTIMISTIC A survey of 2,165 business owners conducted by the Kauffman Foundation, a nonpartisan group that supports entrepreneurs, finds that younger entrepreneurs are much more optimistic than their older counterparts. According to the 2018 State of Entrepreneurship survey, only 59 percent of entrepreneurs 45 and older believe their business did well last year, compared to 70 percent of younger owners. “These findings are consistent with previous research we conducted, where older entrepreneurs tended to cite practical concerns around making money and meeting family obligations,” said Larry Jacobs, vice president of public affairs for the Kauffman Foundation. “They are likely harsher critics of themselves and their business if they aren’t meeting or exceeding those expectations.” Even with a little gloom coming from older generations, entrepreneurs are staying positive overall. Majorities of entrepreneurs — 65 percent of startups, 69 percent of older businesses — rate the current business climate as excellent or good. Because of this, most entrepreneurs — 88 percent of startups, 81 percent of older businesses — are optimistic about how they will perform this year. RESEARCH REVEALS INTERESTING STATS ON WOMEN ENTREPRENEURS SCORE recently announced the results of a report on female entrepreneurs. The Megaphone of Main Street: Women’s Entrepreneurship features a number of interesting stats on the state of business ownership among women. Among the findings: • Women Are Slightly More Likely Than Men to Start Businesses The SCORE report found that 47 percent of female respondents started businesses within the last year, compared to 44 percent of male respondents. • Women Are More Likely to Launch Businesses in Health Care Specifically, 10 percent of female respondents launched businesses in the health-care industry, compared to 5 percent of male respondents. • Women Are More Likely to Launch Education Businesses Similarly, 9 percent of female respondents launched education businesses, compared to 5 percent of male respondents. • 57 Percent of Women Business Owners Expect Their Revenues to Increase in 2018 This suggests that women-owned businesses are just about as likely to grow as male-owned businesses, in which 59 percent said they expect revenue growth. • Just 2 percent of Women Expect Revenues to Decrease by More than 20 Percent Not many business owners, either male or female, expect their revenues to decrease dramatically in the next year. But women were actually slightly less likely to have this expectation, as 3 percent of males said they expect a 20-percent decrease or more in the next year. • 13 Percent of Women-Owned Companies Have Been in Business More Than 20 Years Women are starting businesses at a slightly faster rate now, but they don’t have quite as much longevity as male owned businesses just yet, though it’s fairly close. Of male respondents, 17 percent have been in business for more than 20 years. Ray Davis is a training instructor at the Manufacturer & Business Association and managing partner of Supply Velocity, a leader in highly effective execution, Lean process improvement and supply chain management. Amazon earns 37 percent of all ecommerce sales and its market share is growing. In 2016, Amazon accounted for 53 percent of all ecommerce growth and its distribution business model is quickly evolving to serve industrial markets. Consider these trends: • What used to move in pallet quantities now moves as single unit parcels. • What used to require seven days leadtime is now often required in 2 hours. • Return percentages that once averaged below 10 percent are now nearly 30 percent. • More manufacturing is “make-to-stock” so customer order fulfillment can ship in two days or less. • Supply chains are getting more complicated. • Customers are requiring more and getting used to better performance. This is either remarkable or frightening. The good news is there are things your business can do to adjust to this new normal, but it requires awareness, acceptance and an openness to change. Where does your business stand in this new paradigm? If you think you can be a manufacturer with an inefficient warehousing operation, it is time to think again and realize you are more likely a distributor with your manufacturing operations serving like a dedicated supplier If you are not augmenting your wholesale business sales with direct-to-consumer sales, you risk being cut out of the supply chain in the future. Few companies think of their inventory as a strategic weapon, and the days of having “six weeks inventory on hand” are over. Today, to maximize customer service at the lowest cost, you must be smarter and truly optimize your inventory by using A/B/C/D/F SKU classification to drive buying decisions of what items are stocked, in which location, and at what optimal inventory level. The Amazon effect is changing how business is done but, if we pay attention, learn from it and are open to change, it can make our businesses better. For more information about planning and productivity training, visit www.mbausa.org. 17 mbabizmag.com • AUGUST 2018
  • 20. LEGAL Q&A | GET ANSWERS WE ARE CHANGING SOME OF OUR EMPLOYEE CLASSIFICATIONS FROM EXEMPT TO NONEXEMPT. HOW SHOULD WE INFORM THE AFFECTED EMPLOYEES OF THIS CHANGE? This can sometimes be a delicate matter as some employees view an exempt classification as carrying a certain amount of prestige. Therefore, try to be as diplomatic as possible, making sure to stress that the change in status is in no way a reflection of how much the employer values the employee. The now- nonexempt employee also must be trained in any timekeeping procedures that will now be required. OUR BUSINESS HAS AN OFFICE ASSISTANT WHO REGULARLY EATS HER LUNCH AT HER DESK AND PERFORMS SOME LIGHT TASKS WHILE SHE EATS. SHE IS NOT ASKED TO DO THIS AND WHEN HER SUPERVISOR APPROACHED HER ABOUT THIS, SHE WAVED THE SUPERVISOR OFF AND SAID “IT IS NO BIG DEAL” AND THAT SHE DOES NOT WANT TO BE PAID FOR IT. SHE CLAIMS THAT SHE IS JUST TRYING TO CATCH UP ON A FEW THINGS SO THAT SHE CAN LEAVE ON TIME. DOES THE OFFICE ASSISTANT HAVE TO BE PAID FOR HER LUNCH BREAK? For a meal break to be unpaid, the employee must be completely relieved from duty. Therefore, this employee must be paid for the time she is performing work. DO WE HAVE TO PAY AN EMPLOYEE WHO DOES NOT REPORT TO WORK DUE TO CIRCUMSTANCES BEYOND HIS CONTROL, SUCH AS A NATURAL DISASTER OR OTHER EMERGENCY? In general, no you do not. Under the Fair Labor Standards Act (FLSA), an employer is obligated to pay a nonexempt employee only for time he or she actually worked. If the office is open, but the employee is unable to come in for any reason the employer has no obligation to pay the employee. Also, an employer may make deductions from the salary of an exempt employee if the employee is absent for one or more full days for personal reasons. The Department of Labor has said that “an employee who is absent due to inclement weather, such as because of transportation difficulties, is absent for personal reasons.” NewWHDPilotProgram LookstoGetEmployeesPAID This spring, the U.S. Department of Labor’s Wage and Hour Division (WHD) announced a six- month trial period for its new Payroll Audit Independent Determination program (PAID). This program is designed to encourage employers to conduct self-audits and pay back wages to workers for inadvertent overtime and minimum wage violations under the Fair Labor Standards Act (FLSA) while avoiding the risks of penalties, liquidated damages and litigation expenses. The WHD issued guidance that identifies the following eligibility requirements: • The employer is covered by the FLSA; • The employees at issue are not subject to certain prevailing wage requirements; • WHD or other court has not found the employer to have violated the FLSA in connection with the relevant pay practice during the previous five years; • The employer is not currently litigating or been threatened with litigation related to a compensation practice; • The employer is not currently being investigated by the WHD or state agency regarding a compensation practice; • The employer is not aware of formal or informal complaints by employees related to a compensation practice; and • The employer has not previously participated in the PAID program. The program does create some concern for employers as the scope of releases under the PAID program would be limited to FLSA claims and would not include state law violations, if applicable. Another concern is that employees may not accept back wages offered if a violation is found and, instead, sue the employer. Once the PAID program is implemented, the WHD will most likely provide employers with additional information that will provide a clearer picture of the potential benefits and perhaps disadvantages of participating in such a program. Regardless of an employer’s desire to participate in the PAID program, it is helpful for employers to conduct audits of their compliance with wage-and-hour requirements. Internal audits often reveal unintentional misclassification of exempt employees and independent contractors, unpaid compensable time, as well as incorrect overtime calculations. For more information on the PAID program, visit https://www.dol.gov/whd/paid/. Tammy Lamary-Toman, JD, PHR, SHRM-CP, is vice president and employment counsel for the Manufacturer & Business Association. 18 AUGUST 2018 • mbabizmag.com
  • 21. The RCTC is a division of the Erie County Technical School, an equal opportunity educational institution. Term I classes begin the week of September 4. Register for classes August 6 – 24. Visit www.rctcerie.org for a complete course schedule or call 814.464.8601 for more information. 8500 Oliver Road • Erie, PA 16509 Discover new career opportunities through industry specific and customized training. The Regional Career & Technical Center is a leading provider of quality career and technical training programs for adults. We offer a variety of courses, affordable tuition and convenient class schedules. *TIA/WIOA APPROVED CLASSES* NOW! RIDE thee, TAKE ROUTE 3!   eriegives.org  -  larcheerie.org 100% of your donation stays local! A community where people with and without intellectual disabilities share their adventures in life, faith, and celebration! 19 mbabizmag.com • AUGUST 2018
  • 22. CELEBRATE OUR 30TH YEAR! Register as a new subscriber to the FREE digital edition of the Business Magazine and be entered into our 2018 raffle drawing! Winners will be announced at the end of each month! YES! Please send me the free digital edition of the Business Magazine each month! Name: Company: Email: Phone: Please return this form to the MBA at 2171 West 38th Street, Erie, Pa. 16508, fax back to 814/833-4844, scan and email to ktorres@mbausa.org or sign up online at www.mbabizmag.com. Thank you! 20 AUGUST 2018 • mbabizmag.com
  • 23. The “Bacon and Business Issues” briefing gave employers a chance to learn more about therecent Supreme Court decision in the Janus v. AFSCME case, as well as the PA state budget. EVENTS & EXTRAS | NETWORKING & MORE The Manufacturer & Business Association (MBA) strives to keep its members informed on the most current business issues affecting employers in the region. For more information about upcoming events or to view the MBA’s photo gallery, visit www.mbausa.org. Patty Welther, the MBA’s manager of Member Engagement (far left), introduces the MBA’s training team including Lisa DeFilippo, Tracy Daggett, Amanda Jantzi, Robyn Hopper, Jennifer Tshudy and Administrative Specialist Terry Nunez. The Association recognized the achievements of 66 graduates at its June 26 Training Recognition Luncheon held at the MBA’s Conference Center in Erie. EmergyCare team members were among the many graduates recognized for their supervisory series certification. Mark Rose, chairman of the Manufacturer & Business Association Board of Governors and director of Erie Operations at LORD Corporation, welcomes employers and graduates to the June training recognition ceremony. MBA Government Relations Representative Jezree Friend introduces Lenny McAllister of the Commonwealth Foundation and Pennsylvania State Rep. Bryan Cutler, PA House of Representatives Majority Whip, at the Association’s “Bacon and Business Issues — a Breakfast Briefing” event on July 11 at the MBA Conference Center in Erie. 21 mbabizmag.com • AUGUST 2018
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