Min Choo Gan, PMP, ITIL, MSc

Penang, Malaysia Malaysia

MANAGER, Service Operations

Technology / Software / Internet

Summary ✔Call Center Operations ✔Cross-functional Partnership ✔minchoogan@yahoo.com ✔ Root Cause Identification ✔Team Leadership ► WHAT I DO I manage the regional business operations and build greater service offering capabilities in driving sustainable revenue as well as long term business growth. ► HOW I DO IT My leadership style resonate high performance. I instill multi-functional thinking as well as strategic worldview across my team towards developing exceptional, imaginative and effective breakthroughs ✔ I Listen I am a great listener and an open communicator. My subordinates can offer fresh ideas as they know I will always be open, fair, and calm — even during highly stress p...