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Participation 2.0: Technology and distributed democracy 
September, Social Media Week 
Gabriella Razzano, Head Of Legal Research, Open Democracy Advice Centre
Who am I? 
Research, policy development, online 
Open Democracy Advice Centre 
communications 
Code4SouthAfrica 
Human rights and the internet
“The experience of democracy is like the experience of life itself -- 
always changing, infinite in its variety, sometimes turbulent and all 
the more valuable for having been tested by adversity”. 
Introduction 
- Jimmy Carter 
When Charlie Chapman first 
got a voice this happened 
Internet and social media as mechanisms for enhancing civic political activism.
Socio-economic 
INTERNET RIGHTS: 
Civil 
political 
Internet and human rights 
Collective 
State 
v. 
Private? 
Content Access 
INTERNET ENHANCES 
INTERNET INHIBITS
Participation
The citizen is a democratic actor. 
Participation 2.0 
2013, only 12% of 18-19 year olds 
Title of Presentation | Page ‹#› 
registered to vote. 
Is the internet and social media the new superhero?
ICTs lead to fast COMMUNICATION, over distance, and even 
anonymous - disseminate messages en masse - build networks 
and organise. 
Using internet to enhance participation
The internet a public space like any other - you can still 
have places of privacy. The culture of ‘free’ has made us 
forget the value of protecting our space. 
Hyper- local information connects us between our private 
spaces. 
Digital neighbourhoods and “public space”
Understand the citizen user, and their problem, first. Then 
meet the need. Empower them to use solutions too. 
Citizen as user
Case Studies
Hyper-local; creating a neighbourhood 
& having a say i.e. simply: when can 
we meet?; fail-fast 
(ODAC & Code4SA) 
Housing List Transparency 
Housing List Transparency
Hyper-local; specific; civil society as 
a translator only a test; an offline 
solution the most utilised outcome 
(ODAC & Code4SA) 
iNeighbourhood
Neighbourhood-centred; peer-to-peer 
platform; won Evernote comp, private 
sector; the problem of monetising 
hyperlocal 
(private company) 
Ourhood
Organic; social media; facilitated 
by open data; collaboration; 
legitimacy 
Indonesian Elections 2014
AskAfrica 
The development context; 
bureaucracies and the ‘critical error’; 
same problems on new technology 
(ODAC) 
askAFRICA
Vital participation institution; 
translating complicated info; how/who 
to market? 
(PMG & Code4SA) 
People’s Assembly
• Legal and policy 
• Regional context 
• Critical amount of users 
• The Ushahidi outlier 
• Infoglut and the hyperlocal 
• Sustainability 
• Data 
• Cost 
• Apathy/privacy 
• Repression online 
• Slow development 
• Silos 
Emerging issues
The internet is not a the new superhero, 
but it is the new frontier. 
Be the pioneer. 
Recommendations
1. Don’t focus on the internet. Focus 
on the problem. 
2. True innovation means thinking 
outside technology. 
3. Empower the actors.
Thank you for your time. 
Twitter @jablet | gabriella@opendemocracy.org.za 
www.opendemocracy.org.za
IMAGE CREDITS 
YAAAAAAYYYYY PIXABAY!!!! 
Bassets Running, by BenfromSalem @flickr

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Public Participation 2.0

  • 1. Participation 2.0: Technology and distributed democracy September, Social Media Week Gabriella Razzano, Head Of Legal Research, Open Democracy Advice Centre
  • 2. Who am I? Research, policy development, online Open Democracy Advice Centre communications Code4SouthAfrica Human rights and the internet
  • 3. “The experience of democracy is like the experience of life itself -- always changing, infinite in its variety, sometimes turbulent and all the more valuable for having been tested by adversity”. Introduction - Jimmy Carter When Charlie Chapman first got a voice this happened Internet and social media as mechanisms for enhancing civic political activism.
  • 4. Socio-economic INTERNET RIGHTS: Civil political Internet and human rights Collective State v. Private? Content Access INTERNET ENHANCES INTERNET INHIBITS
  • 6. The citizen is a democratic actor. Participation 2.0 2013, only 12% of 18-19 year olds Title of Presentation | Page ‹#› registered to vote. Is the internet and social media the new superhero?
  • 7. ICTs lead to fast COMMUNICATION, over distance, and even anonymous - disseminate messages en masse - build networks and organise. Using internet to enhance participation
  • 8. The internet a public space like any other - you can still have places of privacy. The culture of ‘free’ has made us forget the value of protecting our space. Hyper- local information connects us between our private spaces. Digital neighbourhoods and “public space”
  • 9. Understand the citizen user, and their problem, first. Then meet the need. Empower them to use solutions too. Citizen as user
  • 11. Hyper-local; creating a neighbourhood & having a say i.e. simply: when can we meet?; fail-fast (ODAC & Code4SA) Housing List Transparency Housing List Transparency
  • 12. Hyper-local; specific; civil society as a translator only a test; an offline solution the most utilised outcome (ODAC & Code4SA) iNeighbourhood
  • 13. Neighbourhood-centred; peer-to-peer platform; won Evernote comp, private sector; the problem of monetising hyperlocal (private company) Ourhood
  • 14. Organic; social media; facilitated by open data; collaboration; legitimacy Indonesian Elections 2014
  • 15. AskAfrica The development context; bureaucracies and the ‘critical error’; same problems on new technology (ODAC) askAFRICA
  • 16. Vital participation institution; translating complicated info; how/who to market? (PMG & Code4SA) People’s Assembly
  • 17. • Legal and policy • Regional context • Critical amount of users • The Ushahidi outlier • Infoglut and the hyperlocal • Sustainability • Data • Cost • Apathy/privacy • Repression online • Slow development • Silos Emerging issues
  • 18. The internet is not a the new superhero, but it is the new frontier. Be the pioneer. Recommendations
  • 19. 1. Don’t focus on the internet. Focus on the problem. 2. True innovation means thinking outside technology. 3. Empower the actors.
  • 20. Thank you for your time. Twitter @jablet | gabriella@opendemocracy.org.za www.opendemocracy.org.za
  • 21. IMAGE CREDITS YAAAAAAYYYYY PIXABAY!!!! Bassets Running, by BenfromSalem @flickr