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Focus on your business while we run your VoIP Communications
Infrastructure
NextPointe History
• Founded by 3 Cisco Engineers with combined 50+ Years of experience.
• Worked on Cisco Telephony projects for Mid Size and Enterprise customers in the
US, LATAM and the rest of the world.
• Develop Hosted UC* platform in 2013 to cater to Mid Size companies with the
need of Enterprise features & good customer experience while being in the cloud.
• To this day, even market leaders in UCaaS lack some of these capabilities.
*AKA: Hosted VoIP, Cloud Phones, Cloud Calling, Hosted PBX, CPaaS, UCaaS Hosted
Telephony, Hosted IP Phones, among others.
Hosted UC (UCaaS) platform
VoIP provider based on Cisco
IP Phones and Video
endpoints with a Cisco UC
backend.
Geo-Redundant, Active-Active
Datacenters in Miami and
Chicago.
Support Team, that handles
customer requests real time
for all customers.
Who is
NextPointe?
• We Provide End to End Cisco-based platform. That
guarantees a reliable and stable platform.
• Best Collaboration platform in the market*. Cisco
is the market leader in Enterprise Telephony and
Cisco IP Phones are considered best of breed. Best
of both worlds approach. Enterprise functionality
with UCaaS Flexibility.
• Bilingual, high touch support catered to support
customers in South Florida and Latin America. We
become your Telco Department.
• Local Datacenter to minimize delay and downtime.
• Flexible architecture and offering allows to tailor
configurations to any customer. Including some
not supported by competitors.
Why NextPointe?
Source https://www.uctoday.com/unified-communications/uc-magic-quadrant-2018/
Support Hybrid model (Customer
need local PSTN in country)
Seamless Voice and Video
NextPointe Technical Advantages
N+1 Geo-Redundancy with carrier
diversity.
Spanish Support (Phone and Voicemail)
Local VoIP traffic stays local (When
using Cisco SIP GW) not ”Up and
Down” Scales better for big locations.
Availability of International numbers.
Start Communicating
Cisco Phones 8800 Family
• Priced $200-$500. ($6-$35)/ Month
• Premium Features (Some Models):
– Bluetooth (Both Headset and Mobile Hands Free)
– HD Video]
– WIFI
– Expansion Module (Up to 100+ buttons) for receptionists.
– HD Quality Audio and Premium Speakerphones.
– 10+ Buttons with up to 200 Calls per button.
Cisco Phones 7800 Family
• Priced $100-$300. ($3-$9)/ Month
• Features:
– Simple High Quality Phones both great Audio and Speaker
– Up to 16 Buttons
– Basic Dial tone.
Cisco Legacy Phones
• Still some of the great functionality, and reliability.
• Some phones are approaching 20 Years in service!!
6900 Series
7900 Series
8940 Series
8900/9900 Series
More Features
•Audio Bridge
•Video Conferencing
•FAX to Email
•Contact Center
•Call Recording
•International DIDs and TFN
•CRM Integration
•Unified Messaging
•Backup to Cell Phone
•Instant Messaging
•Single Number Reach
•Voicemail to Text
•Text to Email (New)
Flexible Plans
Basic Essentials Professional Ultimate
Telephony Features ✔ ✔ ✔ ✔
DID Number add-on add-on ✔ ✔
Voicemail ✗ ✔ ✔ ✔
Unified Messaging ✗ add-on ✔ ✔
Voicemail to Text ✗ ✗ ✗ ✔
Mobile Connect ✗ ✗ ✔ ✔
Phone Video ✗ ✗ ✔ ✔
Jabber Desktop ✗ ✗ ✔ ✔
Jabber Mobile ✗ ✗ ✔ ✔
Fax to Email ✗ ✗ add-on ✔
Personal Audio Bridge ✗ ✗ add-on ✔
Remote Phone* ✗ ✗ ✗ ✔
External Video ✗ ✗ ✗ ✔
Jabber Softphone ✗ ✗ ✗ ✔
List Price 20 25 30 50
Unified Messaging
• Voice, fax and email messages
stored in the same inbox
• Integrated messaging with
email, web and mobile clients
• Speech to Text transcription
• Voice Commands
• Video Greetings
“The difference between an office and a
smart office is unified messaging.”
Cisco Jabber -The Power to Collaborate
Presence and Instant Messaging
Instant and Interoperable Communication
Reach people efficiently
 See who is available and how to reach them
 Instantly and efficiently interact
 Desktop and mobile access
 Easily escalate
 Audio, video, and web share
 Interoperable
 XMPP
 SIP (on premises only)
 Federates with popular solutions
The Power of Video
• Improve Communication
video adds an extra dimension to the
amount of information people receive
• Facilitate Critical Business Processes
live customer service, online learning,
and joint problem solving
• Enhance Productivity
improve supply chains as well as
partner and customer channels
• Increase Innovation
accelerate speed to market
87% of younger executives
Believe video has a significant
and positive impact on an
organization
Anywhere Access to Business Quality Voice and Video
Improve the quality of communication
 Simple, intuitive user experience
 Voice
 Soft phone or desk phone control
 Manage calls – transfer and hold
 Video
 Rich experience – HD and multiparty
 Interoperable; mobile to desktop to TelePresence
 SIP URI dialing; easier to initiate a call
 Click an email address or Cisco Jabber® ID
 Search bar, contact list, call history, etc.
Cisco Mobility (aka: Single Number Reach)
• Simultaneous ring in multiple destinations
• Bounce calls from your desk phone to your mobile
phone without disrupting the call in process
• Move an existing call from your mobile phone to your
desk phone seamlessly
• Filter this functionality by time of day / day of week
• Manage all settings through a web interface
On the goRoaming your office Home office
Unity Connection Unified Messaging
Single Inbox – voicemail and email in the same folder
LiveRecord, LiveReply, Integrated Faxing
LiveRecord
• Record an active phone
conversation by pressing a
softkey
• Configurable periodic warning
tone to be in compliance with
privacy guidelines
• Recorded messages are
accessible through phone touch
tone or XML menu, Outlook or
Entourage IMAP clients
• No extra licenses or cost
Integrated Faxing
• Receipt and delivery of
incoming faxes as PDF images
to email client
• DID support for personal fax
routing
• Outbound Print-to-Fax
support
LiveReply
 Reply to a voice mail by
sending a return voicemail or
automatically calling sender
 Can be accessed from Phone
touch tone or XML menu
Audio and Video Conferencing
• 10-Party Ad-Hoc Audio Conferencing
• Video Advantage Supports Video Conferencing
via WebEx
• Up to 50-Party Audio Conferencing Bridge
– Eliminate monthly conference
bridge fees
Thank You!

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NextPointe Preso UCaaS

  • 1. Focus on your business while we run your VoIP Communications Infrastructure
  • 2. NextPointe History • Founded by 3 Cisco Engineers with combined 50+ Years of experience. • Worked on Cisco Telephony projects for Mid Size and Enterprise customers in the US, LATAM and the rest of the world. • Develop Hosted UC* platform in 2013 to cater to Mid Size companies with the need of Enterprise features & good customer experience while being in the cloud. • To this day, even market leaders in UCaaS lack some of these capabilities. *AKA: Hosted VoIP, Cloud Phones, Cloud Calling, Hosted PBX, CPaaS, UCaaS Hosted Telephony, Hosted IP Phones, among others.
  • 3. Hosted UC (UCaaS) platform VoIP provider based on Cisco IP Phones and Video endpoints with a Cisco UC backend. Geo-Redundant, Active-Active Datacenters in Miami and Chicago. Support Team, that handles customer requests real time for all customers. Who is NextPointe?
  • 4. • We Provide End to End Cisco-based platform. That guarantees a reliable and stable platform. • Best Collaboration platform in the market*. Cisco is the market leader in Enterprise Telephony and Cisco IP Phones are considered best of breed. Best of both worlds approach. Enterprise functionality with UCaaS Flexibility. • Bilingual, high touch support catered to support customers in South Florida and Latin America. We become your Telco Department. • Local Datacenter to minimize delay and downtime. • Flexible architecture and offering allows to tailor configurations to any customer. Including some not supported by competitors. Why NextPointe? Source https://www.uctoday.com/unified-communications/uc-magic-quadrant-2018/
  • 5. Support Hybrid model (Customer need local PSTN in country) Seamless Voice and Video NextPointe Technical Advantages N+1 Geo-Redundancy with carrier diversity. Spanish Support (Phone and Voicemail) Local VoIP traffic stays local (When using Cisco SIP GW) not ”Up and Down” Scales better for big locations. Availability of International numbers.
  • 7. Cisco Phones 8800 Family • Priced $200-$500. ($6-$35)/ Month • Premium Features (Some Models): – Bluetooth (Both Headset and Mobile Hands Free) – HD Video] – WIFI – Expansion Module (Up to 100+ buttons) for receptionists. – HD Quality Audio and Premium Speakerphones. – 10+ Buttons with up to 200 Calls per button.
  • 8. Cisco Phones 7800 Family • Priced $100-$300. ($3-$9)/ Month • Features: – Simple High Quality Phones both great Audio and Speaker – Up to 16 Buttons – Basic Dial tone.
  • 9. Cisco Legacy Phones • Still some of the great functionality, and reliability. • Some phones are approaching 20 Years in service!! 6900 Series 7900 Series 8940 Series 8900/9900 Series
  • 10. More Features •Audio Bridge •Video Conferencing •FAX to Email •Contact Center •Call Recording •International DIDs and TFN •CRM Integration •Unified Messaging •Backup to Cell Phone •Instant Messaging •Single Number Reach •Voicemail to Text •Text to Email (New)
  • 11. Flexible Plans Basic Essentials Professional Ultimate Telephony Features ✔ ✔ ✔ ✔ DID Number add-on add-on ✔ ✔ Voicemail ✗ ✔ ✔ ✔ Unified Messaging ✗ add-on ✔ ✔ Voicemail to Text ✗ ✗ ✗ ✔ Mobile Connect ✗ ✗ ✔ ✔ Phone Video ✗ ✗ ✔ ✔ Jabber Desktop ✗ ✗ ✔ ✔ Jabber Mobile ✗ ✗ ✔ ✔ Fax to Email ✗ ✗ add-on ✔ Personal Audio Bridge ✗ ✗ add-on ✔ Remote Phone* ✗ ✗ ✗ ✔ External Video ✗ ✗ ✗ ✔ Jabber Softphone ✗ ✗ ✗ ✔ List Price 20 25 30 50
  • 12. Unified Messaging • Voice, fax and email messages stored in the same inbox • Integrated messaging with email, web and mobile clients • Speech to Text transcription • Voice Commands • Video Greetings “The difference between an office and a smart office is unified messaging.”
  • 13. Cisco Jabber -The Power to Collaborate
  • 14. Presence and Instant Messaging Instant and Interoperable Communication Reach people efficiently  See who is available and how to reach them  Instantly and efficiently interact  Desktop and mobile access  Easily escalate  Audio, video, and web share  Interoperable  XMPP  SIP (on premises only)  Federates with popular solutions
  • 15. The Power of Video • Improve Communication video adds an extra dimension to the amount of information people receive • Facilitate Critical Business Processes live customer service, online learning, and joint problem solving • Enhance Productivity improve supply chains as well as partner and customer channels • Increase Innovation accelerate speed to market 87% of younger executives Believe video has a significant and positive impact on an organization
  • 16. Anywhere Access to Business Quality Voice and Video Improve the quality of communication  Simple, intuitive user experience  Voice  Soft phone or desk phone control  Manage calls – transfer and hold  Video  Rich experience – HD and multiparty  Interoperable; mobile to desktop to TelePresence  SIP URI dialing; easier to initiate a call  Click an email address or Cisco Jabber® ID  Search bar, contact list, call history, etc.
  • 17. Cisco Mobility (aka: Single Number Reach) • Simultaneous ring in multiple destinations • Bounce calls from your desk phone to your mobile phone without disrupting the call in process • Move an existing call from your mobile phone to your desk phone seamlessly • Filter this functionality by time of day / day of week • Manage all settings through a web interface On the goRoaming your office Home office
  • 18. Unity Connection Unified Messaging Single Inbox – voicemail and email in the same folder
  • 19. LiveRecord, LiveReply, Integrated Faxing LiveRecord • Record an active phone conversation by pressing a softkey • Configurable periodic warning tone to be in compliance with privacy guidelines • Recorded messages are accessible through phone touch tone or XML menu, Outlook or Entourage IMAP clients • No extra licenses or cost Integrated Faxing • Receipt and delivery of incoming faxes as PDF images to email client • DID support for personal fax routing • Outbound Print-to-Fax support LiveReply  Reply to a voice mail by sending a return voicemail or automatically calling sender  Can be accessed from Phone touch tone or XML menu
  • 20. Audio and Video Conferencing • 10-Party Ad-Hoc Audio Conferencing • Video Advantage Supports Video Conferencing via WebEx • Up to 50-Party Audio Conferencing Bridge – Eliminate monthly conference bridge fees