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Vietnam Millennial Generation
Agile Tour 2013 – Ho Chi Minh City

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  
Alexandre	
  Cuva	
  
•  CIO	
  for	
  a	
  Swiss	
  Financial	
  Company	
  
•  Experience	
  with	
  distributed	
  Scrum	
  teams	
  in	
  Vietnam	
  &	
  India	
  
•  Agile	
  TransiEon	
  Coach,	
  Scrum	
  Master,	
  Product	
  Owner	
  
•  Management	
  3.0	
  &	
  CerEfied	
  Scrum	
  Developer	
  Trainer	
  
•  Event	
  speaker	
  

Speaker

•  ITIL	
  V3	
  
	
  
“I	
  coach	
  teams	
  and	
  organiza6on	
  to	
  become	
  highly	
  produc6ve.”	
  
E-­‐mail	
  :	
  alexandre.cuva@gmail.com	
  
h0p://www.slideshare.net/GToronto	
  
	
  

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

2
www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

3
www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

4
Median age: total: 28.2 years 	
  
male: 27.1 years 	
  
female: 29.2 years (2012 est.)	
  

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

5
www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

6
www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

7
Who are Millennial ?
"   Born 1980 to 2000
"   The term Millennial
comes from the work
of authors William
Strauss and Neil Howe
to describe the
generational group
also referred to as
Generation Y

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

8
All	
  work	
  and	
  all	
  play	
  :	
  h0p://www.youtube.com/watch?v=AO1Txp8D_8U	
  

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

9
Workplace Values

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

10
McGregor’s	
  Theory	
  X	
  and	
  Theory	
  Y	
  	
  

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

11
Every	
  genera0on	
  that	
  enters	
  the	
  workforce	
  makes	
  waves!	
  

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

12
Millennial Characteristics
"
"
"
"

 
 
 
 

They’ve been told they were special their whole lives
More confident than generations before them
Team-oriented
High achieving

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

13
Millennial Preferences
"   A need for social interaction, immediate results in their work, and a
desire for speedy advancement
"   Prefer to work in teams
"   Very self-confident, able to multi- task, and have plenty of energy

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

14
www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

15
Why are Millennials important to leadership ?
"
"

Millennials are beginning to make a significant impact on the World
business community through both their size and their habits.
Millennials account for more than 50 percent of the Vietnam IT labor
force on contrary to occidental 10 to 15 percent.

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

16
Stay Connected
Millennials are likely to be more successful with an ongoing support
system at work.

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  
Make it meaningful
Claiming the highest volunteer rates in recent history, Millennials want
a chance to do work that will benefit society. They are more likely to
respond if they feel their work has meaning and is connected to a
greater good.

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

18
Create Goals Together
Millennials want to know how their position will benefit them, what
skills they will learn and when they will be promoted.

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

19
Provide Flexibility
Skilled at multitasking and accustomed to media on demand,
Millennials can consume 31 hours of media in a 24 hour period. (i.e.,
They are likely to get bored when tasked with a single project and
need variety to stay engaged.)

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

20
Challenge them to Learn
New Skills
Millennials have always been pushed to excel in school and with
extracurricular activities. They view learning as a lifelong pursuit and are
hungry for new knowledge and training.

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

21
Encourage Teamwork
Millennials are peer oriented. They like to support each other and to
work in groups, even while having their own independent tasks to
complete. Without a structured peer network to rely on they are likely
to feel isolated and disengage from their work.

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

22
Recognize Success
Millennials are used to and expect to be recognized as someone
special. They have also had limited exposure to critical feedback. To
stay motivated, Millennials need frequent encouragement and
acknowledgement.

www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

23
www.smartlinksa.ch	
  

Alexandre	
  Cuva	
  
Twi0er:	
  @cuvaalex	
  

24

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Agile tour2013 Vietnam Millenia Generation

  • 1. Vietnam Millennial Generation Agile Tour 2013 – Ho Chi Minh City www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex  
  • 2. Alexandre  Cuva   •  CIO  for  a  Swiss  Financial  Company   •  Experience  with  distributed  Scrum  teams  in  Vietnam  &  India   •  Agile  TransiEon  Coach,  Scrum  Master,  Product  Owner   •  Management  3.0  &  CerEfied  Scrum  Developer  Trainer   •  Event  speaker   Speaker •  ITIL  V3     “I  coach  teams  and  organiza6on  to  become  highly  produc6ve.”   E-­‐mail  :  alexandre.cuva@gmail.com   h0p://www.slideshare.net/GToronto     www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   2
  • 3. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   3
  • 4. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   4
  • 5. Median age: total: 28.2 years   male: 27.1 years   female: 29.2 years (2012 est.)   www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   5
  • 6. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   6
  • 7. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   7
  • 8. Who are Millennial ? "   Born 1980 to 2000 "   The term Millennial comes from the work of authors William Strauss and Neil Howe to describe the generational group also referred to as Generation Y www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   8
  • 9. All  work  and  all  play  :  h0p://www.youtube.com/watch?v=AO1Txp8D_8U   www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   9
  • 10. Workplace Values www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   10
  • 11. McGregor’s  Theory  X  and  Theory  Y     www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   11
  • 12. Every  genera0on  that  enters  the  workforce  makes  waves!   www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   12
  • 13. Millennial Characteristics " " " "         They’ve been told they were special their whole lives More confident than generations before them Team-oriented High achieving www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   13
  • 14. Millennial Preferences "   A need for social interaction, immediate results in their work, and a desire for speedy advancement "   Prefer to work in teams "   Very self-confident, able to multi- task, and have plenty of energy www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   14
  • 15. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   15
  • 16. Why are Millennials important to leadership ? " " Millennials are beginning to make a significant impact on the World business community through both their size and their habits. Millennials account for more than 50 percent of the Vietnam IT labor force on contrary to occidental 10 to 15 percent. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   16
  • 17. Stay Connected Millennials are likely to be more successful with an ongoing support system at work. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex  
  • 18. Make it meaningful Claiming the highest volunteer rates in recent history, Millennials want a chance to do work that will benefit society. They are more likely to respond if they feel their work has meaning and is connected to a greater good. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   18
  • 19. Create Goals Together Millennials want to know how their position will benefit them, what skills they will learn and when they will be promoted. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   19
  • 20. Provide Flexibility Skilled at multitasking and accustomed to media on demand, Millennials can consume 31 hours of media in a 24 hour period. (i.e., They are likely to get bored when tasked with a single project and need variety to stay engaged.) www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   20
  • 21. Challenge them to Learn New Skills Millennials have always been pushed to excel in school and with extracurricular activities. They view learning as a lifelong pursuit and are hungry for new knowledge and training. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   21
  • 22. Encourage Teamwork Millennials are peer oriented. They like to support each other and to work in groups, even while having their own independent tasks to complete. Without a structured peer network to rely on they are likely to feel isolated and disengage from their work. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   22
  • 23. Recognize Success Millennials are used to and expect to be recognized as someone special. They have also had limited exposure to critical feedback. To stay motivated, Millennials need frequent encouragement and acknowledgement. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   23
  • 24. www.smartlinksa.ch   Alexandre  Cuva   Twi0er:  @cuvaalex   24