This presentation was given by Jabez LeBret, author of Online Law Practice Strategies, in partnership with AVVO. Jabez informs you on Google updates and online marketing for your firm.
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7. @jabezlebret | @gngfound
Trends for 2015-2016
• Mobile continues to grow in importance
• Content
• We trust strangers
• Links and Social
8. THE FUTURE IS MOBILE
*IDC Research Report 2013
have their phone on or near
them for all but up to 2
hours of their waking day.79%
reach for their smartphone
immediately after waking up62%
say they can't recall the last
time their smartphone
wasn't next to them.25%
Among smartphone owners age 18-44
9. Millennials
• 20-36 years old now
• Yes, they are adults and many are middle managers with
great income
• They grew up with mobile devices not phones
• On average send over 100 texts a day
• 2/3 rather text than speak to someone on the phone
• They knew Amazon the retailer before Amazon the river
• 75% are on social media (from a mobile device)
10. Gen Z
• <20 years old…. but
• Largest population in U.S.
• Prefer Images vs. text (snapchat, instagram, video)
• Can work multiple screens at once (iPad, computer,TV,
smartphone, games) and have only seen touchscreens
• Learn as much fromYouTube as school
• Low attention span - “Bite-size media”
• Leaving Facebook??
11. Are you ready?
• Mobile Responsive Website
• Make it easy to get a hold of you from mobile device
• Make sure your firm is setup correctly on mobile search
13. @jabezlebret | @gngfound
Trends for 2015-2016
• Mobile continues to grow in importance
• Content
• We trust strangers
• Links and Social
14.
15. Keyword Stuffing
“Blocks
of
text
listing
cities
and
states
a
webpage
is
trying
to
rank
for”
Pasadena,
Sherman
Oaks,
Encino,
Culver
City,
Van
Nuys,
Santa
Clara,
Ventura,
Simi
Valley,
Thousands
Oaks
18. Content: Blogging?
• SEOValue?
• Fewer Posts, Deeper Content
• Still Important
• Add Personality
Ethics:
•Don’t use names
•Hunter vs.Virginia
•Ghostwriter?
19. @gngfound
• Common questions?
• 10 FAQ / 10 SAQ
• Localize National Topics
• Curate Content
• Local Posts
WHAT TO BLOG ABOUT?
20. Creating Content
“This does not mean that you cannot do your
divorce yourself. However, many people who
do not consult with attorneys may leave out
certain very important provisions that can
come back to haunt them later on, and cost
them a great deal.”
Nevada Divorce Attorney + 12 Other States
21. Your Website Ethics
•Disclaimers
-‐
email
vs.
website
“advertising
material”
•Make
statements
that
imply
results
•Trade
Names
and
Distinctive
Website
•Keep
a
record
=
backups!
26. @gngfound
• Good Audio and Lighting are critical
• Lavalier Microphones
• B-Roll Footage
• Low background music increases sound quality
FIRM OVERVIEW VIDEO
33. @jabezlebret | @gngfound
Trends for 2015-2016
• Mobile continues to grow in importance
• Content
• We trust strangers
• Links and Social
34. WHY REVIEWS MATTER
67% OF
CONSUMERS
READ 6
REVIEWS OR
LESS TO MAKE
UP THEIR MIND
SAY POSITIVE REVIEWS
MAKE THEM TRUST
A BUSINESS MORE
OF CONSUMERS
TRUST ONLINE
REVIEWS AS
MUCH AS
P E R S O N A L
RECOMMENDATIONS
79% 73%
35. And that data is old…
2015 Survey:
• 92% of consumers now read online reviews (vs. 88% in 2014)
• 40% of consumers form an opinion by reading just 1-3 reviews
• Only 13% of consumers consider using a business that has a 1
or 2 star rating
• Star rating is #1 factor used by consumers to judge a business
41. @gngfound
• You can’t write your own online reviews
• Caution: you are responsible even if you hire a firm to “claim”
your directory listings
• Responsibilities Regarding Nonlawyer Assistants Don’t make
up profiles to write reviews
• Don’t pay for reviews
• “A lawyer shall not give anything of value to a person for
recommending the lawyer’s services”
ETHICS OF REVIEWS
42. @jabezlebret | @gngfound
Trends for 2015-2016
• Mobile continues to grow in importance
• On-Demand Expectations
• We trust strangers
• Links and Social
43. Why Social Media Competence
Are you confident that you, the lawyer, can
adequately provide guidance and advice to your
clients about the exposure and risks of using social
media networks.
Asking people to not participate in social media is
liking asking people to not use email.
47. Social Content Links On/Off Site
Traffic + Conversions
Instructions on Your Website
Infographic About Scholarship
Pre-Written Emails
Call Schools
Video v. Essay – Easy Choice
48. Social Content Links On/Off Site
Traffic + Conversions
Contextual Link from .edu
69. @gngfound
• Other Issues
• Don’t “friend” potential jurors
• Accidental Discovery
• Using Social For Discovery
• Using Social as Evidence (Competence?)
• Advising Clients About Social
• Commercial Speech = Advertising
SOCIAL MEDIA ETHICS
70. @jabezlebret | @gngfound
Pay to Play
• Promote quality content via social media paid posts –
save money by targeting!
• Get some rich markup back by using Adwords
• Figure out what directories are crushing it in your
area and spend $$ for premium placement
71. @jabezlebret | @gngfound
Other Trends for 2015-2016
• Visual Marketing
• Social costs money?
• Security
• Technology Competence
73. @gngfound
What counts as advice?
• Dealing With Unrepresented Person
• If the lawyer knows or reasonably should know that the
“unrepresented person misunderstands the lawyer's role”
• If you are engaged in a discussion LinkedIn and there is a
possibility that the person misunderstands your comments make
sure to inform them of your relationship and do not give legal
advice.
SOCIAL MEDIA ETHICS
74. @gngfound
Is this Advertising? - Facebook Page Post Ad
• Yes
• May want to submit a copy of Page Post Ad as Advertising
• Keep records of Ads by not deleting them
Don’t Imply Results or Mislead
• Communications Concerning a Lawyer's Services
• Don’t say things that could lead someone to expect results
• Don’t compare your firm to another like "Our firm is way better than
Smith and Smith" unless you can factually substantiate
SOCIAL MEDIA ETHICS