Mark Bolgiano and Gavin Clabaugh ruminate on the role of a successful CIO within nonprofit organizations. An informal presentation at the NTC, Seattle 2006.
From my archive - Gavin Clabaugh
10. If you had to get your job done with half the head count you have right now, how would you do it? Why not just combine with other NGOs and/or outsource everything?
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12. Do you (and does technology) play a role in establishing and sustaining strategic relationships with other organizations?
14. What does a really effective future technology leader looks like? How would you guess which 25 year old at this conference is going to be leading well in the year 2020?
15. How do you keep grounded – in touch with the user needs?
16. Tell me why we shouldn’t just make the trains (email, web, voice, video, etc…) run on time? Isn’t the ultimate success be for us to fade into the background so program and communications people can put the technology to work?
17. What is the appropriate capacity for internal systems development?
18. Do you spend enough time educating your customers about technology? Who’s responsible for making sure they know?
19. How do you get out of the tactical morass and into the strategic discussion?
20. Do you think knowledge management is going to mean anything to non-profits as a distinct, self-sustaining component?
21. When (if ever) will all these fancy collaboration tools take root and change how we work?
22. How far out in front of the rest of the organization do you have your research and development efforts? Do you see any value in stealthy, skunkworks projects?
23. How do we keep up with the pace of change? How do we pick the right path / direction / platform / tool
24. Will technology ever have any financial significance in your organization beyond the expense line? How accountable are you for ROI, cost recovery, cost reduction?